We were warmly welcomed, our beds were very comfortable, and we slept well after a long and tiring journey. The location is also great. However, our positive experience ended there. Firstly, checking in before 3pm entails an additional fee of USD 100. Secondly, no breakfast is served due to the covid situation. Since bottled water is freely offered, a box containing the basics (for e.g, 1 yoghurt, 1 fruit, and 1 juice) would suffice if covid is a concern. Paradoxically, none of the staff wear masks. Moreover, the delivery company they have partnered with takes 3 hours to deliver food (thankfully there are other options nearby). Thirdly, upon check-in, we were required to provide a physical card that would solely serve the purpose of securing a USD 100 deposit. We were assured that upon check-out, we could pay in cash. During checkout however, as we were still inquiring about the deposit and before we had an opportunity to return the keys, we found that the card had already been charged. This was rather disappointing as it was not the intent to have my guest’s card charged. We were told that we should have clarified the payment method, which we would have had we been given the window to do so! Lastly, the room was of a good size but it could use a couple of fixes. Next time, I will book a room at a hotel where breakfast is served in accordance with relevant protocols, an early check-in is permitted within reasonable limits, and the service at the front desk is adequate.…
Our room was more than adequate. The housekeeper came and cleaned when expected. The lobby personnel were delightful and very helpful. In particular Sergiy, Mourad and Shay. They all helped to make our 50th anniversary celebration memorable.
Would definitely stay here again. Comfortable bed, nice shower, larger room than other NY hotels we’ve stayed at. Next door to a couple great restaurants and a comedy club. Staff was friendly, funny and helpful. Hotel is walking distance to Central Park, Times Square, subways.
Excellent location, friendly staff, big and clean rooms; very good value for money! Thank you Majid and collegues! I would definitely recommend a stay in the Ameritania hotel. The combination with the bar the three monkeys was ideal for the last beer when you’re back after a long day!
I had reserved a room and it was nice. Problem was that night, I found out the tv wasn't working so the next day, I alerted the front desk. Within minutes, there was someone in my room and then two people trying to fix it. When they determined it was unfixable, they spoke to the manager and he called immediately and offered me another room that was larger and nicer than the one I reserved. Majid was the manager's name and Sedik also helped out to get me into the new room as effortlessly as possible. I will stay here again as the staff was excellent and the location is also great for the affordable price.
We stayed in this hotel the 5th - 10th of May. We came for a family wedding and we were very pleased with our room selection which was a deluxe king room. The room was spacious and clean and the huge bed was very comfortable. Jeff the concierge took care of our wedding and airport taxis and gave us better directions than google maps to get the pier for our boat tour. The hotel is in a good spot with Times square and Central Park all very close. There are many restaurants and Irish bars less than a minute away and far nicer than at Times square which is very busy and stinks of weed.Outside of the hotel is a van which you can get the most gorgeous egg,bacon and cheese roll with a brew for $12.00 for 2 and really hit the spot remember to ask for over easy if you like a runny yolk. 2 doors down you will find Iguana which have a happy hour 4-7pm and serve the best margaritas in town. We would stay here again as location and hotel were great, not super luxury but hit the mark on any levels. Thank you for a fab stay.…
The staff at this hotel are AMAZING! From the moment they open the door for you, you are treated like a friend. If you need anything, all you have to do is ask. This was our first time in New York City, so we had no idea where to go. We were given great recommendations and help getting to and from places. Even lessons on how to use the subway! The hotel is smaller, but very cute and quiet. Perfect for anyone who doesn't want to deal with large chain hotels with tons of people! Mourad and Majid were especially helpful in transportation arrangements, food deliveries and making sure we had the best time ever. We will definitely be back!
The location of this hotel is simply perfect, it is close to several subway stations, for sightseeing locations further away, and it’s maybe a 5 minute walk to times square! Lovely staff, like doorman Jeff who made us very excited about seeing the city, and he gave us a map with highlighted places he recommended us to see. In the morning, they wish you a happy dag and after a busy day you get welcomed with happy faces! Good bathroom and a fine room. And even though the beds could be seen as rather small, you won’t sleep for long in such a city! Great hotel, had an amazing experience!
Great location, super nice and accommodating staff. They were able to get us an early check-in which was wonderful. The lobby was large and clean. We stayed in a double room with another couple and it was spacious enough (especially for an NYC hotel). Complimentary waters and nice bathroom. No fridge, but that is ok. We have had really good experiences with hotels in this area of NYC, but the nice staff really made this one stand out. We would stay here again!
Location was perfect. Walking distance to Central Park, Times Square and 5th avenue. It’s at the corner on Broadway. The staff was friendly specially the butler who booked us a taxi back to the airport cheaper than Uber. Also the room was comfortable even though it was small. Although we’re on the third floor the view was nice the shower was great and had a mini fridge, iron and hair dryer. The only downside is that we didn’t have a cleaning service due to “covid” however masks are optional🤷🏻♀️ I would stay there again!