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The Bentley Hotel

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The Bentley Hotel
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3,190 Reviews from our TripAdvisor Community

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Showing 2,816: English reviews
Poughkeepsie, New York
Reviewed February 6, 2016

I stayed at his hotel for most of the month of January while my husband was in the hospital. The front desk staff was so friendly and Accomodating . They went out of their way to keep me in the room type I liked with really nice views of the river. The rooms are small but clean. Some of the...

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Helpful?
1Thank Nanc0715
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello Nanc0715, Thank you for your review. We always strive in ensuring our hospital guests are well taken care of since we understand you are not here for pleasure. I am glad to hear you found our staff to be friendly and accommodating. Please feel free to reach out to me the next time you're planning a return visit into...

NJ
Reviewed February 6, 2016

Terrific, friendly staff. Clean rooms. Hit of bleach odor when you walk in so you know the effort was made. Liz was super helpful when we ran into an issue concerning our departure. The entire staff was great and made us feel like we had stayed here many times before..... even though it was our first (certainly not our last...

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Helpful?
1Thank bapper23
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello bapper23, Thank you for taking the time to share your positive experience with us! We are continually striving to create great experiences for our guests, and it's great to see that you enjoyed the river view and the location of our hotel. I will look into the program guide and see if our service provider will be able to...

Freehold, New Jersey
Reviewed February 6, 2016

I stayed at the Bentleyy while my husband had surgery. I was very impressed-the room was beautifully appointed and spotless. The staff was efficient and helpful. I would highly recommend The Bentley...well done!

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Helpful?
Thank sherrylynnl2016
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello sherrylynnl2016, Thank you for your review. We always strive in ensuring our hospital guests are well taken care of since we understand you are not here for pleasure. I will be sure to share this review with our housekeeping team who works tirelessly to ensure your room is as immaculate as you found it to be. Please feel free...

Montville, New Jersey
Reviewed February 5, 2016

My husband was unexpectedly admitted to MSK Hospital and I wasn't totally prepared to stay in NY. The staff was so helpful and even upgraded my room to a suite because I came in late in the evening and they understood that I'd had a difficult day. I've stayed at the Bentely before in similar circumstances and they are always...

Review collected in partnership with this hotel
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Helpful?
Thank Z9313AIdanh
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello Z9313AIdanh. Thank you for your review. We always strive in ensuring our hospital guests are well taken care of since we understand you are not here for pleasure. I am glad we made you feel better with the small gesture we presented. Please feel free to reach out to me the next time you're planning a return visit into...

Edinburgh, United Kingdom
Reviewed February 5, 2016

I was disappointed in the attitude presented from the manager on reception when I raised an issue of an iron staining two of my white shirts. The initial response was to challenge me on "how do we know they weren't like that before". I had just arrived from Scotland, my first day in the hotel and the presumption was that...

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Helpful?
Thank Andrew G
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear Andrew G, I sincerely apologize for the way you were treated upon bringing an issue to our attention. Please allow me to assist you moving forward. My goal is to make it right for you from this point on. I would like to hear more about this issue in detail and so I sent you a private message to...

Paris, France
Reviewed February 4, 2016

Upon arrival, was given key to occupied room and had embarrassing encounter. Got super noisy room on York avenue. AC was so loud couldn't sleep. Room was poorly designed and very impractical Had to wait 10 mn for hot water in the morning Will never return here

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Helpful?
Thank 2042015sl
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear 2042015sl, I am so sorry that we failed to meet and exceed your expectations during your stay. I would like to discuss your stay more in detail at your convenience. I would like to hear more about your check in experience so please let me know when you are able to discuss it. I have sent you a private...

West Islip, New York
Reviewed February 3, 2016

The room was very clean and the bed was comfortable. I haven't slept that well in a long time. The hot water in the shower took a long time to get hot. The view of the river was incredible. The price wasn't too expensive, and I fee like I got a lot for what I paid.

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Helpful?
Thank danieller05
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello danieller05, Thank you for taking the time to share your positive experience with us! We are continually striving to create great experiences for our guests, and it's great to see that you enjoyed the river view and the comfortable bed in your guestroom. We hope to see you return soon! Take care. JP Destreza Director of Rooms

Greenport
Reviewed February 3, 2016

Great value and near many places to grab a bite. Only reason I did not give 5 stars, we had a problem with lights in bathroom, but did not call for service. All personal in this hotel are very helpful and there is parking under the hotel at reduced rate.

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Helpful?
Thank T S
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear T S Thank you for taking the time to share your positive experience with us and for mentioning the great service our staff provided for you. Please know that we will be more than glad to assist you on your next stay if ever you experience an issue with your room or if you are in need of your...

Eatontown, New Jersey
Reviewed February 2, 2016

I checked into the Bentley on 15 January for three days. I arrived just before the big snowstorm of 15 - 16 January. This was my third stay at the Bentley in 6 months and as usual I was impressed with the friendliness and courtesy of the front desk staff and the bellmen. My room was small but clean and...

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Helpful?
Thank Bill R
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear T S Thank you for taking the time to share your positive experience with us and for mentioning the great service our staff provided for you. Please know that we will be more than glad to assist you on your next stay if ever you experience an issue with your room or if you are in need of your...

New York City, New York
Reviewed February 1, 2016

Front desk friendly and helpful. Lis and Lorena were very helpful. They helped me save some money by letting me know that I could pay for my parked vehicle at check out, which saved me about 50%. Parking directly under the Bentley Hotel was convenient too. Clean rooms.

Review collected in partnership with this hotel
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Helpful?
Thank G64RKtomm
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear G64RKtomm, Thank you for taking the time to share your positive experience with us and for mentioning the great service Lis and Lorena provided for you! We're glad to see that you were able to take advantage of the parking garage conveniently located below the hotel. We hope to welcome you back sometime soon and for a 5-star stay...

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $121 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#106 Business Hotel in New York City
#166 Luxury Hotel in New York City
#183 Family Hotel in New York City
#193 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Bentley Hotel staff and other travelers.
78 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a view of the bridge/river if possible. You won't be disappointed!!”
 of 5 bubbles debip78, 5 days ago | Read review
“Go for an upper floor 01/02/03/04”
  • View from 1502
  • View from 711
  • Shabby chair
 of 5 bubbles BestDreamcatcher, 2 weeks ago | Read review
“Corner rooms seem larger and brighter”
 of 5 bubbles mrpmjp, 3 weeks ago | Read review
“They are all good according to other guests.”
 of 5 bubbles richardlB1305NA, 5 weeks ago | Read review
“All rooms will be noisy from whichever angle you face”
 of 5 bubbles vandasey, Dec 16, 2016 | Read review
5 of 5
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