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The Bentley Hotel

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The Bentley Hotel
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2,891 Reviews from our TripAdvisor Community

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Showing 2,541: English reviews
Wellesley, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

My son recently moved to the upper east sidde so my wife and spent a Saturday night at the Bentley. This is a mixed review. 1. The Good For NYC our upper floor corner room was huge, and had amazing views. For $200 on a Saturday in August I thought the price/size/features ratio to be excellent. 2. The Hot It... More 

Review collected in partnership with this hotel

Helpful?
Thank Paul S
Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed yesterday NEW

My stay there was Great, the only thing that bothered me, was the lighting and small double beds. Very dark throughout the whole hotel hallways, elevator and the room. Great View of Ocean/River. It was 15 mins from Times Square so we had to take an uber. Hotel front desk was very nice, great service.

Review collected in partnership with this hotel

Helpful?
Thank krisgrant2016
Buffalo, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I have now stayed at the Bentley Hotel in NYC twice this year. It is located right in the middle of the East Side and accessible easily by all means of transportation. The hotel staff are friendly and helpful. On our most recent trip we had an absolutely fabulous room on the 15th floor overlooking both the... More 

Helpful?
Thank princepn
Cleethorpes, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The room we were initially given at The Bentley Hotel was very small & quite depressing. We had requested a King Size bed, but it was just a normal double bed. The furniture was very worn & showed a lot of signs of wear & tear. We had been delayed at the airport & didn't arrive until after 11pm after.... More 

Helpful?
Thank Tracy B
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello Tracy B, Thank you for taking the time to leave a detailed review of your stay with us. I do apologize for the issues you mentioned regarding the furniture in your room. I do want to thank you for your kind words regarding our staff. Please feel free to e-mail me directly if you would like to further discuss... More 

Queens
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is tucked away from from the hustle and bustle of midtown with an amazing view of the East River and the Queesnborough bridge. The entire place was very clean and the staff was extremely pleasant especially Shaquan, Mike and the Caucasian man that checked me in whose name i can't remember. The bed was so comfortable and the... More 

Helpful?
Thank EL M
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello EL M, Wow! Thank you for your amazing review on Trip Advisor! We are thrilled that you had such a perfect stay with us and hope to welcome you back soon. Cheers, Mike - General Manager gm@bentleyhotelnyc.com More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My son and I stayed at the Bentley for a week in August 2016. We used the room as a base for a tourist trip. The room was lovely and clean, the staff were extremely helpful and the beds were the most comfortable I've ever known in any hotel anywhere.

Helpful?
Thank David B
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello David B, Thank you for your review on Trip Advisor! Thank you, specifically, for mentioning our clean and comfortable rooms, helpful staff and heavenly beds! We hope we have the pleasure of welcoming you back soon. Feel free to e-mail me directly so that I can assist in your next booking and ensure another flawless stay. Cheers, Mike -... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed here during the heat wave of 2016, and it was a bit challenging. My first room had some AC issues, but I was quickly moved. Kudos to Esmee and the management team at this hotel. It is extremely well run. My second room was perfectly cold and comfortable, and I will be back.

Helpful?
Thank Matt R
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hi Matt R - Thank you so much for your wonderful feedback! We apologize for the initial trouble with your AC unit... I am glad our Team was able to recover nicely! We hope to have the opportunity to welcome you back soon. Take care! Mike - General Manager gm@bentleyhotelnyc.com More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I just stayed here for two weeks as I visited the Memorial Sloan Kettering Cancer Center, and I cannot begin to describe how grateful I am to the staff of the Bentley! The rooms are clean and the staff is super helpful. Unfortunately I have to come back for treatment, but I feel better knowing I will be staying at... More 

Helpful?
1 Thank Erica M
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hi Erica M - Thank you for sharing your great feedback with us. While I can certainly understand the stress you must be under while visiting Sloan, I am glad to hear that we provided comfort during your time here. Thank you again - we are sending well wishes your way! Mike - General Manager gm@bentleyhotelnyc.com More 

Brookfield, Connecticut
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at the Bentley several times over the past few years. This hotel is a great location...walk anywhere from here.. and the staff is very welcoming and helpful. I will mention, the housekeeper, Ella, who keeps the rooms spotless and has been so helpful to us, when my husband was hospitalized at MSK. Adda, the wonderful greeter at... More 

Helpful?
Thank MarDiVoy
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello MarDiVoy, Thank you for your review and continued patronage. It was a pleasure to have you and your husband as our guests. I have already shared your review with all of our team members. Cheers, Mike - General Manager gm@bentleyhotelnyc.com More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

My significant other and I stay there when we have to go for appointments at Sloan Kettering Memorial Hospital. Each time we make reservations every staff member from the reservation phone to the check in staff, the bell hop and the room service staff have been above and beyond helpful and friendly. We are certainly not "city people" and on... More 

Helpful?
Thank Theresa R
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello Theresa R, Wow! Thank you for your amazing review and your continued patronage. I will be sure to share your comments with our Front Desk Agent, Lorena. She truly goes above and beyond for all of our guests. We look forward to your next visit here at Bentley! Cheers, Mike - General Manager gm@bentleyhotelnyc.com More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $164 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#106 Business Hotel in New York City
#162 Luxury Hotel in New York City
#183 Family Hotel in New York City
#193 Romantic Hotel in New York City
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