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    NYLO New York City

    2178 Broadway, at W 77th Street, New York City, NY 10024-6647
    +1 800-509-7598
    Hotel website
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    12/3/2017 12/4/2017
     24 people are viewing this hotel
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    $208
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    Traveler (384)
    Room & Suite (503)
    Dining (59)
    The Lucerne Hotel
    2,444 reviews
    #138 of 469 hotels in New York City
     
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    Overview
    • Excellent52%
    • Very good32%
    • Average11%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “upper west side” (772 reviews)
    “central park” (569 reviews)
    “red farm” (75 reviews)
    Free Internet
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    4.0 Star Hotel
    All hotel details
    Offers from NYLO New York City
    Special Deal: Continental Breakfast $1
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    The Lucerne Hotel
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    #138 of 469 hotels in New York City
     
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    Excelsior Hotel
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,486)
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    1 - 5 of 5,145 reviews

    Reviewed yesterday

    They go above and beyond every time. The rooms are spacious. The location is ideal. Everyone there s so friendly and goes out of their way to make sure all your needs are met. I showed up last time and forgotten to make a reservation...More

    Review collected in partnership with this hotel
    Thank curlymichelle
    Hotel's Favorite
    Reviewed 3 weeks ago

    We have never been disappointed when staying at NYLO Upper Westside. We would recommend this hotel to everyone that we know traveling up to the Upper Westside NYC. From the moment we check in we know we will be taken care of and any issues...More

    Review collected in partnership with this hotel
    Thank Debra A
    Response from Connie W, General Manager at NYLO New York CityResponded 3 weeks ago

    Dear Debra A, We're proud to hear that you've never been let down by a stay with us. I'm so pleased that you find our staff to be so welcoming and helpful. I look forward to sharing your compliments with them. Your loyalty means a...More

    Reviewed yesterday

    We really enjoyed this hotel. I have stayed multiple times for work and this was for pleasure. The suite was enormous with a huge bathroom. We couldn’t believe how quiet our room was. We never heard traffic or anyone above us. Cannot wait to return.

    Review collected in partnership with this hotel
    Thank elizabethrS3983YK
    Reviewed 2 days ago

    I'm not sure why this hotel, where I've happily stayed before, has gone down. First, check-in took forever because their internet wasn't working. Then there was no wifi in the room --for our ENTIRE stay of 3 days. Every time we asked at the desk,...More

    Thank woggles67
    Response from Connie W, General Manager at NYLO New York CityResponded yesterday

    Dear woggles67, As a returning guest, it's especially disappointing that you were let down by your latest stay with us. I'm pleased that our location is a good fit for your visits to the city, but I want to apologize about the various issues you...More

    Reviewed 2 days ago

    We have stayed at NYLO before (several times under prior ownership). It continues to be a fine Westside boutique hotel experience. Location is great. Hotel bar/lobby is intimate, warm, comfortable and friendly. Rooms in my experience are nice but small (NY-style). This time we were...More

    Review collected in partnership with this hotel
    Thank DRIRVELLA
    Response from Connie W, General Manager at NYLO New York CityResponded yesterday

    Dear DRIRVELLA, We're so happy to have had the opportunity to welcome you back. I'm pleased that you enjoyed your latest stay. Thanks for sharing everything you liked about your room as well as your helpful feedback. Great to hear that you love staying in...More

    The Lucerne Hotel
    2,444 reviews
    #138 of 469 hotels in New York City
     
    Hotel Beacon
    3,729 reviews
    #62 of 469 hotels in New York City
     
    Hotel Belleclaire
    3,760 reviews
    #232 of 469 hotels in New York City
     
    Excelsior Hotel
    2,126 reviews
    #253 of 469 hotels in New York City
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Business Center with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • $173 - $553 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #54 Business Hotel in New York City
    • #80 Family Hotel in New York City
    • #120 Romantic Hotel in New York City
    • #137 Luxury Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 291
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Agoda, Hotwire, Evoline ltd, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your NYLO New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Upper West Side / Manhattan
    • Also Known As
    • Hotel On The Ave ,
    • On The Ave Hotel ,
    • On The Ave Manhattan ,
    • Ave Hotel New York
    Add Photo Photos
    Traveler (384)
    Room & Suite (503)
    Dining (59)
    Pool & Beach (1)
    Hotel & Grounds (313)
    Bathroom (25)
    Business Center & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Upper West Side
    Nestled between Central Park and the Hudson River, the
    Upper West Side offers iconic architecture and a
    quiet, residential respite from the buzzing energy of
    downtown. Along Central Park West are many of the
    city’s most iconic apartment buildings, as well as the
    American Museum of Natural History, which has been
    welcoming visitors to its historic exhibit halls for
    over 140 years. Culture fans will love Lincoln Center,
    ...More
    Sponsored by:
    Hotel Belleclaire
    3,760 reviews
    .04 miles away
     
    Excelsior Hotel
    2,126 reviews
    .36 miles away
     
    Hotel Beacon
    3,729 reviews
    .12 miles away
     
    The Lucerne Hotel
    2,444 reviews
    .13 miles away
     
    Nearby Restaurants
    Red Farm
    475 reviews
    .03 miles away
    Mille-Feuille Bakery & Cafe
    226 reviews
    .02 miles away
    Cafe Viand
    660 reviews
    .10 miles away
    Tessa
    198 reviews
    .08 miles away
    Nearby Attractions
    Beacon Theatre
    290 reviews
    .12 miles away
    Banksy's "Hammer Boy"
    6 reviews
    .11 miles away
    More and More Antiques
    6 reviews
    .07 miles away
    Zabar's
    518 reviews
    .18 miles away
    Ask a question
    Questions & Answers
    svetb
    October 11, 2017|
    AnswerShow all 3 answers
    Response from Connie W | Property representative |
    Dear svetb, Thank you for your question. We strive to help our guests make the most of their time in NYC. As such, the nightly urban fee, as detailed in our reservation confirmation, includes conveniences like: • Unlimited... More
    0
    Votes
    Marie H
    October 1, 2017|
    AnswerShow all 4 answers
    Response from Connie W | Property representative |
    Marie H, thank you for your question. We'll do our best to get you in your room early, but In case it is not ready, we would be pleased to hold your luggage for as long as needed, and to provide tips for nearby places to eat... More
    0
    Votes
    Room Tips
    "Queen suite is huge!"
    Read review
    "Several types to choose from"
    Read review
    "Our room facing Broadway was great -- upper floor kept it quiet from the sounds of the city."
    Read review
    "try not to get street side unless you love the sound of NYC"
    Read review
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