The Arthouse Hotel was awesome. The lobby is so friendly to sit for drinks, coffee, conversation. The staff were excellent. Mattresses were amazing. So many kiddos about The Arthouse. A must stay if it works for your area of town. Close toCentral Park. CVS across the street for any needs. Stay Here!
My wife and I have stayed at the Arthouse many times and we have always been more than satisfied, but this past weekend's stay was the best! While the temperature outside was frigid we sat and listened to some great live music just off the Arthouse lobby. We also had dinner at Serafina and even though we didn't have reservations they sat us immediately! The entire Arthouse staff was once again top notch...friendly and professional. They couldn't do enough for us.
Terrible sums it up. The front counter is rude and acts as if they are irritated when they are asked a question. The front counter did not explain any charges that will be charged to your card. I was only asked to initial and sign the paper work.
Our room was dirty. The floor was gross. The fan didn’t work so I told the front desk about both issues and she immediately offered us a new room, which I appreciated. The next room had a very dirty floor as well. I wiped it with a pillowcase and it was disgusting. On Saturday morning the boiler broke so I had a freezing shower. The manager was nice about it and when I complained, he took off 50% from 1 nights stay. He said he would talk to the cleaning staff but nothing changed. Maybe they cleaned and it’s ground in dirt. All I know is I wouldn’t walk in the floor barefoot. The room size and location was good, but I don’t plan to go back.
My partner and I stayed at the Arthouse Hotel for a weekend work/pleasure trip. We chose the hotel because of the location and affordable price. The hotel is within walking distance of the Metropolitan Art Museum, the Natural History Museum, Central Park, and a myriad of bars and restaurants. Overall, we were very happy with our stay. The room was exceptionally clean, and the lobby/ bar/cafe was fantastic and convenient. The only tiny glitch was that we didn’t have hot water on the first morning of our stay, which was also the morning of our work event. It was frustrating to not be able to shower when I was already anxious about the event. However, we let the hotel staff know, and they were extremely apologetic, the issue was fixed by the time we returned from the work event, and they removed the resort fee from our bill. Things happen, but I feel they did everything they could to rectify the situation. I would highly recommend the Arthouse Hotel. In fact, I plan to return for a trip with my daughter in a couple of months.…
We were greeted like long lost friends on arrival and nothing was too much trouble. The best location in NY being on the red tube line which takes you everywhere without any need to change. Friday night live jazz in the bar whilst drinking cocktails was the highlight of the trip - four elderly gentleman dressed up like the Blues Brothers... singing Louis Armstrong. The bar was full of colourful local characters with whom we danced the night away. Thank you everyone at Art House for making my daughter's 21st trip so memorable!
I try to visit a different hotel each time I see my daughter, who attends college in NYC. I didn’t care for this one. The staff was attentive and friendly, though. And the bar/restaurant was good. So I guess my complaint was the room. No carpet and all-metal furnishings made the room cold and echo-y. The bed was comfy, though. Just not the place for me.
I stayed at Arthouse for 3 nights in February. I was in NY with 2 young teens for a fun getaway. The rooms were comfortable and we were able to get them connecting. The location was perfect, close to subway stops, Central Park and away from the chaos of Midtown. Doormen were very helpful giving directions for parking. Café in lobby was exceptional and the Italian restaurant next to hotel was very good.
Terrible hotel with cheaply made, dark rooms, non-working climate control and terrible layouts. In addition, for some reason they blocked a total of 880 USD deposits on my card, despite the fact that they do not provide breakfast, there is no minibar and the room was fully paid in advance.
We really enjoyed our stay at the Arthouse Hotel. The location is great, with it being very close to the subway station and only about 12 minutes from Times Square. The room was a perfect size for four of us and very clean. Johnny was an amazing staff member, very helpful and friendly! Would definitely stay here again.
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