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2178 Broadway at West 77th Street, New York City, NY 10024-6647
9 people are viewing this hotel
Hotel direct offer!20% off room rate
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$269
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Traveler (690)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#227 of 539 in New York City
Location
4.7
Cleanliness
4.4
Service
4.3
Value
4.1
Arthouse Hotel New York City is inspired by the creativity, community, and artistic culture of the Upper West Side. Guests will appreciate the location’s convenient proximity to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel. Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed Internet and our signature bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Outdoor dining area
Snack bar
Wine / champagne
Business Center with Internet Access
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Separate living room
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Trendy
Languages Spoken
English, Spanish, German, Japanese and 1 more
Hotel links
Special Price:20% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.3 miles
43Attractionswithin 0.3 miles
7465Reviews135Q+A100Room tips
Traveler rating
  • 3,831
  • 2,304
  • 794
  • 309
  • 227
Time of year
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Popular mentions
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Most Recent
Catherine H wrote a review May 9
1 contribution1 helpful vote
This was my first trip abroad since the pandemic struck & was looking forward to staying at this lovely hotel. To start with I was surprised to be asked to pay 450 dollars deposit on my room which I paid but was told by the desk clerk that it would be returned to me upon departure as my trip was booked as a package through BA & WiFi gym etc. were all included in the price. However I have returned home today to find my deposit only partially refunded as they have subtracted their urban fee from my deposit before refunding me. The fee for 3nights seems to be £140.25p , so not an unsubstantial amount I think most people would agree!
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 6 days ago
Thank you for your feedback, Catherine. Please know we strive to be as transparent as possible with our billing including additional fees and taxes. We appreciate you choosing to stay with us and hope to have the pleasure of welcoming you again. We look forward to connecting with you directly.
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NY2TOGO wrote a review Dec 2021
Brookhaven, New York19 contributions5 helpful votes
Hotel's Favorite
This hotel, located on an UWS side street, is a great find. The rooms are uncluttered and clean, the bathrooms modern and the beds comfortable. The staff is friendly. The busy lobby is spacious and inviting. The rates are a little high, but it is NYC and it is a great location!
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded Dec 26, 2021
NY2TOGO - thank you for leaving us this detailed review! It's always good hearing that our guests had a comfortable stay with us! Arthouse Hotel New York City is known for providing our guests with top-notch customer service and amenities, so we're glad you loved your clean room, modern bathroom, cozy bed, our amazing location, outstanding team, spacious lobby, and inviting atmosphere. Thanks again for giving us feedback! We look forward to your next visit.
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Saskia D wrote a review May 7
Amsterdam, Noord-Holland, Netherlands3 contributions
Me and my son have been coming here for the last 12 years. We love the hotel and the staff and the location is just perfect. Everyone makes us feel so welcome. We’ll be back again. The suites are the perfect size for us.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
Thank you for sharing this wonderful review, Saskia! We are very pleased to hear that you had an enjoyable experience at Arthouse Hotel New York City! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future!
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Janelleburns wrote a review May 7
Edmond, Oklahoma3 contributions
I am currently staying in this hotel. The upgraded room (which I am paying for) is the size of a postage stamp. The website pics and what I received are not the same. Totally deceiving!! I checked the hotel room layout on my floor and my room is about one third the size of all the others. I come to NYC often and have been staying here for years (even when it was On the Ave and NYLO). I went to front desk to discuss and the manager would not even come out to talk. Also they charge a resort fee of $150. The Beacon and The Wallace do not and are a block away. Check around before booking. The front desk offered a $50 per night discount to remedy the situation. Too little!!
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Date of stay: May 2022Trip type: Traveled
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded yesterday
Thank you for your feedback. We sincerely regret the room type you selected did not exceed your expectations. We want all our guests to feel comfortable, and I apologize that this was not the case for you. I regret this miscommunication and will email you personally. I would like to review further what happened and take the opportunity to make this right. I sincerely appreciate your time and look forward to connecting with you directly.
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Danny wrote a review May 5
New York City, New York1 contribution
My girlfriend and I checked in for a little weekend stay cation at Arthouse and let me tell you guys it was absolutely amazing. The staff were very professional and super helpful as well as very accommodating. Once you get in the vibe itself is very unique with board games and live music in the bar/lobby area. Artsy but modern vibes. Their cocktails are fantastic and have easy access to a couple restaurants that you can charge straight to your room. In the morning the bar changes into a bakery/cafe with selection of delicious pastries and selection of beverages. The rooms itself were very clean and spacious with a large windows for a great view of Manhattan and plenty of natural light. Service was fantastic as well. I would definitely recommend people to stay here. This hotel is absolutely amazing!!! You won’t regret it!!
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Date of stay: April 2022Trip type: Traveled
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
Thank you for the wonderful review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Arthouse Hotel New York City. Have a wonderful day!
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MMP121882 wrote a review May 5
Chicago, Illinois34 contributions11 helpful votes
We really enjoyed our stay at ArtHouse Hotel. The rooms are comfortable and a nice size. The lobby is nice and has live music on some evenings. It is conveniently located near the subway and Central Park. This was our second stay there and we hope to stay there again on our next trip to NYC.
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Date of stay: April 2022Trip type: Traveled
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
Thanks for the feedback! We are always enhancing our hotel standards, and we're glad your appreciate our efforts! We loved that you had a nice stay and enjoyed your comfy accommodations and prime location, as it lets us know how well we're doing. ​​​​​​​Thank you for leaving us this positive review​​​​​​​!
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terri31799 wrote a review May 4
Houston, Texas1 contribution
I had the good fortune to stay at the Arthouse Hotel on NYC’s Upper West Side for three nights. I was 100% delighted with every aspect of my stay. The front desk keeps in touch with guests via cell phone texts, which was very convenient. My single queen bed room was not at all cramped as I have found other NYC hotel rooms. The bed was extremely comfortable with wonderful linens. I had a coffeemaker, iron and full-size ironing board, room safe, desk with chair, nightstands, large closet, loveseat with convertible bed tray, big TV, good lighting, and excellent temperature control. I look forward to staying at Arthouse again soon.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
Thanks for your wonderful feedback, It's rewarding to hear that your stay at Arthouse Hotel was filled with happiness. The time and effort we put into making sure our guests are catered to is something we take pride in, so we're glad you appreciated our helpful staff and comfy accommodations. Thank you for the kind words! We would love to host you again!
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drbettyjo wrote a review May 3
Pittsburgh, Pennsylvania28 contributions
Arthouse Hotel is perfectly located in the Upper West Side for an easy walk to Midtown. Love the Lobby and Bar. Fabulous Cafe and pastries!. Very attentive staff, exceptionally clean and upscale. This will be our place to stay in the city from now on.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
Thanks for the feedback! It makes us happy knowing you trusted in us to give you an amazing stay here at Arthouse Hotel. We're glad our team did an outstanding job and that you appreciated our prime location and delicious cafe pastries so much! Please come see us again soon!
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C0nniecravens wrote a review May 2
Lexington, Kentucky22 contributions22 helpful votes
Almost recommended but they fell down again at the end. Front desk unable to provide a bill cause “printer broken”. Charges seemed excessive. Manager was to call - did not. Other reviews about extra charges must be right. Expect to hear elevator noise in rooms.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Don’t get a room near elevators
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 1 week ago
We sincere apologize for the issues you experienced while at the property. Please know our goal is to be as transparent as possible with our billing, including additional fees and taxes which are all disclosed in our website, our booking partner’s and confirmation letters. I regret that any miscommunication affected your stay. I sincerely appreciate your time and look forward to connecting with you directly.
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Andiell wrote a review May 1
Irvine100 contributions61 helpful votes
I wanted to like this hotel. The location is great. But there were some annoyances that interfered greatly with the experience. 1. No soap or amenities in the bathroom. Just gel wash in the shower affixed to the stall. And they charge a $39/day "urban fee" Seriously? 2. There are only 4 small elevators. At least one was out of service every day. Today 2 of 4 were out. It took me 15 minutes to get an elevator to take me to the lobby from the 7th floor. Absolutely unacceptable.
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Date of stay: April 2022Trip type: Traveled
Room Tip: This isn't luxury when you have to bring your own soap.
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1 Helpful vote
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Response from ArthouseHotelGM, General Manager at Arthouse Hotel New York City
Responded 2 weeks ago
We appreciate you taking the time to share with us your feedback, Andiell. We're disappointed your time with us was anything less than perfect. We care deeply about the comfort and satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for sharing your concerns. We'll be sure to address this with the appropriate members of our team so that we may improve moving forward. We do hope you give us another opportunity to share a more enjoyable experience with you soon.
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PRICE RANGE
$272 - $462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel on the ave, on the ave hotel, on the ave manhattan, ave hotel new york
FORMERLY KNOWN AS
On The Ave Hotel
LOCATION
United StatesNew YorkNew York CityUpper West Side / Manhattan
NUMBER OF ROOMS
291
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Frequently Asked Questions about Arthouse Hotel New York City
Which popular attractions are close to Arthouse Hotel New York City?
Nearby attractions include Beacon Theatre (0.1 miles), Zabar's (0.2 miles), and Banksy's "Hammer Boy" (0.1 miles).
What are some of the property amenities at Arthouse Hotel New York City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Arthouse Hotel New York City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Arthouse Hotel New York City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arthouse Hotel New York City?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Arthouse Hotel New York City?
Conveniently located restaurants include Levain Bakery, Hummus Place Upper West Side, and Mille-Feuille Bakery & Cafe.
Are there opportunities to exercise at Arthouse Hotel New York City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Arthouse Hotel New York City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Arthouse Hotel New York City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Arthouse Hotel New York City?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, and Japanese.
Are there any historical sites close to Arthouse Hotel New York City?
Many travelers enjoy visiting Hamilton Park (2.2 miles), Theodore Roosevelt Birthplace National Historic Site (3.0 miles), and Cooper Hewitt, Smithsonian Design Museum (1.2 miles).