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The Lucerne Hotel

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Traveler (292)
Room & Suite (211)
Dining (3)
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Overview
  • Excellent56%
  • Very good35%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness center
4 Star Hotel
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Additional information
Offers from The Lucerne Hotel
Special Offer: STAY 3 NIGHTS AND SAVE!
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Special Offer: STAY 3 NIGHTS AND SAVE!
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,503)
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1 - 5 of 2,327 reviews
Reviewed yesterday

Stayed for 5 nights in a room with 2 double beds. Such comfy beds and pillows. Air conditioning worked a treat. Staff were lovely , very friendly and helpful when needed. Bathroom was a little bit tight on space but not the end of the...More

Thank Catherine H
Hotel's Favorite
Reviewed November 28, 2017

Thirteen years ago, my daughters and I traveled to New York City for the first time. Following a colleague's recommendation, we stayed at The Lucerne Hotel. To this day, it remains one of our favorite hotels in Manhattan. Its Upper West Side location combines the...More

5  Thank mrwu714
Response from NewYorkHotel, Manager at The Lucerne HotelResponded December 1, 2017

Thank you for you delightful review and for being a loyal Lucerne guest! It’s guest like you who make our staff enjoy their job. Kira will be so happy to know that she has been recognized for her personalized service once again. She has been...More

Reviewed 2 days ago

Hotels in NYC are a challenge: a reasonable room can cost a fortune, while a cheaper room is often minuscule and can be unbelievably noisy. The Lucerne is unusual in that it offers both reasonably-sized rooms and some quiet. That is why we have stayed...More

Thank delawaredad
Reviewed 6 days ago via mobile

I got a good deal on the rate by prepaying through booking.com. The room & amenities were exceptional for a NYC room in the $250 range. The location was perfect for going to Lincoln Center. I will be forever grateful the staff allowed us to...More

Thank AltoonaAdvisor
Reviewed 1 week ago

We really enjoyed our stay here. In a city renowned for its tiny, expensive apartments, the Lucerne feels like old world luxury with it's spacious floor and huge, comfy bed. The housekeeping staff made sure we had fresh wine glasses in our room each day....More

Thank LauraInTheMountains
Response from NewYorkHotel, Guest Relations Manager at The Lucerne HotelResponded 2 days ago

We are so glad that you enjoyed your stay with us here at The Lucerne Hotel. Our housekeeping staff is very attentive to our guests needs and they will be so happy to hear your accolades. We hope to see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$247 - $554 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in New York City
#30 Family Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#126 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$247 - $554 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in New York City
#30 Family Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#126 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (292)
Room & Suite (211)
Dining (3)
Amenities (25)
Business Center & Event Rooms (1)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
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Elisha M
May 26, 2018|
AnswerShow all 4 answers
Response from delawaredad | Reviewed this property |
As others have mentioned, the spa is indicated on the 2nd floor, but we have never used it in the many times that we have stayed at the Lucerne. I can't say for sure that the massage would be given there, but I think that it... More
0
Votes
crazyminx
January 16, 2018|
AnswerShow all 5 answers
Response from Larissa921 | Reviewed this property |
Did not have any construction when we were there, but it was weekend, don’t know about week days
0
Votes
crazyminx
January 9, 2018|
AnswerShow all 4 answers
Response from Debbie F | Reviewed this property |
We asked for a Keurig coffee maker & coffee supplies and they were happy to provide. I think if you request something they try their best to provide it.
0
Votes
Room Tips
"At present (5/2018), construction is ongoing on 79th street, so it is noisier than usual during daylight..."
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"The interior of my room--which had no view-- was so beautiful, and the room had no street sounds, and I was..."
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"We was not offered any upgrade on booking in."
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"Any room would be comfortable."
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