We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Waldorf Astoria New York

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Waldorf Astoria New York
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Add Photo Write a Review

11,457 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Waldorf Astoria New York
See the most recent reviews
Showing 9,828: English reviews
Orlando, Florida
Reviewed December 16, 2013

15 minutes in line to be told my room wasn't ready. They texted me when it was. Waited another 12 minutes in the "Hilton Honors Gold Service" line to pick up my keys. It wasn't the room I paid for, but hey, nobody is perfect. After the Bellman returned form a break I went up to my room and the...

 Report
Helpful?
1Thank 813Marcie
Waldorf_Astoria_NY, Manager at Waldorf Astoria New York, responded to this review

Dear 813Marcie, Thank you for your comments. I am terribly sorry that you waited as long as you did for your guest room, and that you were not satisfied with the guest room you were given. I understand that comfort is of utmost importance to our guest, and that it must have been frustrating to not receive what you were...

Los Angeles, California
Reviewed December 16, 2013

CHECKING IN – 2 separate rooms @ $800 per night each were booked for a 3 day stay. Selected Waldorf based on its 5 star rating, location and the fact it is an NYC icon. My girlfriend arrived at the hotel 7 hrs earlier than myself and checked into her room without any problems. I missed my Hong Kong to...

 Report
Helpful?
1Thank SM_Shanghai
Waldorf_Astoria_NY, Manager at Waldorf Astoria New York, responded to this review

Dear SM_Shanghai, Thank you very much for your detailed feedback. We take our reviews very seriously, and will be discussing your review in detail. I sincerely apologize for the lack of hospitality provided to you upon arriving after what must have been a very long and exhausting trip from Shanghai. While I am glad that you found your bed and...

London, United Kingdom
Reviewed December 16, 2013

My husband and I have just arrived back home from spending our honeymoon at the hotel for a week. What a fantastic experience, the service from everyone from reception staff to luggage guys was superb. We asked for a fridge and coffee making facilities in the room and they were delivered within minutes. We were treated wonderfully and would recommend...

 Report
Helpful?
Thank Dallers73
Miami Beach, Florida
Reviewed December 16, 2013

This is a Beautiful, well located hotel. Stayed the weekend of 13-15 December so it was crazy crowded. The Lobby is beautiful and decorated so nice for Christmas but with the fully booked rooms (1432 of them) and big events in the Ballroom, the lobby was choatic all the time. You definately dont feel luxury when being jostled and waiting...

 Report
Helpful?
1Thank CraigS090
Uppsala
Reviewed December 16, 2013

We stayed at Waldorf Astoria last week of March and enjoyed it immensly, even though the wheather was blistering. Waldorf Astoria is absolutely a top hotel with excellent food and incredible service. Waldorf Astoria is on walking distance to many of the interesting spots of NY.

 Report
Helpful?
Thank Anders E
Brisbane, Australia
Reviewed December 15, 2013

Stayed here with high expectations, especially for the price, but was extremely disappointed. Rude service staff and ridiculously small, tasteless and impersonal hotel rooms. The location is also not the greatest as a tourist, perhaps if you were only on a business trip it would be convenient.

 Report
Helpful?
1Thank Isabelle_Simitcioglu
Waldorf_Astoria_NY, Manager at Waldorf Astoria New York, responded to this review

Dear Isabelle_Simitcioglu, Thank you for your comments. I am so sorry that we let you down during your recent stay at the Waldorf Astoria. This is extremely valuable feedback. I would like to learn more about your guestroom and your experience with us. If you have a moment, please email me with the confirmation number from your stay, as well...

Bingham Farms, Michigan
Reviewed December 15, 2013

The Waldorf Astoria, NYC has been our hotel of choice for several years over the Thanksgiving weekend. As Hilton gold card members, a standard room was reserved in Sept. and our upgrade choice indicated. On requesting an early check-in, we were asked if a handicapped room with king bed would be o.k. and given the keys to room 856--big mistake....

 Report
Helpful?
Thank Ellen K
Waldorf_Astoria_NY, Manager at Waldorf Astoria New York, responded to this review

Dear Ellen K, Thank you very much for your feedback, and thank you for your loyalty to the Hilton brand. I am so sorry that you were dissatisfied with your recent experience at the Waldorf Astoria, and that your guestroom was not up to par. We are so grateful that you have informed us of these issues, as we feel...

Baltimore, Maryland
Reviewed December 15, 2013

It would seem every experience and review of this hotel differs wildly, and THAT IS THE PROBLEM. This hotel is inconsistent beyond reason. You do the ordinary below average and the extraordinary like no other. I had an inconsistent stay this weekend, allow me to share: The Excellent: -The social media manager left a gift for my young daughter b/c...

 Report
Helpful?
1Thank mheffner
Waldorf_Astoria_NY, Manager at Waldorf Astoria New York, responded to this review

Dear mheffner, Thank you so very much for your detailed feedback. I am so disappointed to learn about your recent experience at the Waldorf Astoria. We strive to provide each and every guest with an unforgettable experience, and we are terribly sorry that we were unable to do this for you. There is no excuse for the way you found...

Reviewed December 15, 2013 via mobile

I did write this letter to the General manager peter long: Iam very sorry to bother you with this mail but unfortunately after a extended time in hospitals ending up in a lifetreathening situation after I left new York, I finally feel like iam able to write you about our disaster stay in your waldorf. We arrived Oct 2th from...

 Report
Helpful?
2Thank wowwie
Waldorf_Astoria_NY, Manager at Waldorf Astoria New York, responded to this review

Dear wowwie, Thank you very much for taking the time to tell us about your experience. I hope that you are recovering well. I am so sorry to hear that we did not exceed your expectations during your stay with us, and that our team did not sufficiently follow-up with you. I would really like to learn more about your...

Taipei, Taiwan
Reviewed December 15, 2013

I had a good experience in Waldorf Astoria Hotel two years ago, that naturally it became my first choice to stay in New York this year. But it is not as my previous experience, at the first three night, the air-conditioner is not working that I have to put on my sweater before I jump into the bed. At the...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
Thank Maojen S
Waldorf_Astoria_NY, Manager at Waldorf Astoria New York, responded to this review

Dear Maojen S, Thank you so very much for your feedback. I am so disappointed to learn about your experience and the malfunctions with your air conditioner. Please accept my sincerest apologies. I certainly hope that we have to pleasure of welcoming you back to the Waldorf Astoria so that we can show you the true Waldorf experience you expect...

Questions? Get answers from hotel staff and past guests. Ask a question

4,547 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4266)
Viewed
Dining (122)
Viewed
Room/Suite (939)
Viewed
View from Room (166)
Viewed
Hotel & Grounds (929)
Viewed
Family/Play Areas (11)
Viewed
Business Center/Function Rooms (19)
Viewed
Bathroom (280)
Viewed
Pool/Beach Area (4)
Viewed
1:30
Videos (3)
Viewed
Other (1793)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (210)
Viewed
Amenities (28)
Viewed
Astor Suite (5)
Viewed
Deluxe Room (17)
Viewed
Luxury Suite with Kitchen (33)
Viewed
One Bedroom Suite (3)
Viewed
Dining (27)
Viewed
Superior Room (23)
Viewed
The Hotel (74)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (71)
Viewed
Hotel & Grounds (19)
Viewed
Dining (7)
Viewed
Room/Suite (35)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
The Plaza
The Plaza
#98 of 467 in New York City
2,172 reviews
Midtown
Lotte New York Palace
Lotte New York Palace
#81 of 467 in New York City
3,103 reviews
Midtown
The Benjamin
The Benjamin
#74 of 467 in New York City
2,550 reviews
Show Prices
Show Prices
Show Prices
Midtown
InterContinental New York Barclay
InterContinental New York Barcla...
#95 of 467 in New York City
721 reviews
Midtown
Grand Hyatt New York
Grand Hyatt New York
#314 of 467 in New York City
8,227 reviews
Midtown
Warwick New York
Warwick New York
#90 of 467 in New York City
4,134 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Peacock Alley
Peacock Alley
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more   less 

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022-6844
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $319 - $1,799 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Despegar.com, Orbitz, Hotwire, Travelocity, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Waldorf Astoria New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York
Hotel Style:
#37 Spa Hotel in New York City
#175 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#224 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Waldorf Astoria New York staff and other travelers.
147 questions
Ask a question

See all questions (147)

Questions? Get answers from Waldorf Astoria New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room in the corner seams to be slightly larger, but not usually available in the popular months”
971ishbelm, 1 week ago | Read review
“Must stay when in New York. Take Avenue facing rooms”
anands983, 1 week ago | Read review
“Check the ceiling for falling plaster.”
Frances0901, 3 weeks ago | Read review
“Go as high as you can”
scottrN7922NY, Mar 10, 2017 | Read review
“Get a high floor to avoid traffic noise, best views are from the Park Avenue side”
MIADangerous, Mar 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question