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The St. Regis New York

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494 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Dallas, Texas
Level Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Because of a wonderful manager, we moved our loyalty from The Four Seasons NY to The St Regis NY.. Daniela Cataldo made us fall in love with impeccable customer service when she was at The St. Regis SF. She started us on our SPG platinum quest years ago and we have been so loyal to the Starwood brand. Since we... More 

Helpful?
Thank Beaverhousen
Wien
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Rooms are nice. Stuff is not polite and is inefficient: you wait up to an hour to get your breakfasr served without excuses, calls are not returned in due time by concierge although offered, after noon tea reservations are forgotten although confirmed in orfer to name only few short comings.It seems that tourists are considered no to be taken seriously... More 

Helpful?
3 Thank Hofstaetter
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Hofstaetter, We greatly appreciate you sharing with us the details of your recent stay with us at The St. Regis New York as we aim to provide the best service available to each and every guest while they reside with us. We apologize if those standards were not experienced by you during your time with us, and please know... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the St. Regis for our 45 th wedding anniversary. The hotel staff was fantastic. From the minute we check in Liubov at the front desk took great care of us! There was a little mix up and the room was not ready and would not be ready for a while! The hotel offered us dinner on them!... More 

Helpful?
Thank ram697
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear ram697, Since the hotel’s founding, we have looked to offer the best customer service possible. It is with pleasure that we get to read feedback from our guests, especially when we were able to meet the very high standard we aim to achieve. Thank you so much for taking the time to share your kind words and please do... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Perfection all around including the spacious rooms, impeccable service, wonderful butlers, and number one location in New York City. From the moment of check in until checkout, the staff pampers, looks after and caters to the guests' every whim. The King Cole Bar remains a top destination and serves as a top spot for cocktails during business meetings or a... More 

Helpful?
Thank Tau1
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Tau1, We were delighted to have you stay with us at The St. Regis New York and are thrilled to hear that you had an enjoyable experience. We aim to offer our guests a chic home away from home while they sojourn in the city and are delighted to have had you at the property! Thank you for taking... More 

Fairhope, Alabama, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I had a fabulous 4 night experience at the St Regis over Labor Day weekend. Upon check in, we were upgraded to a Madison suite-a beautiful corner unit. The accommodations were as expected and the staff was extremely courteous. We would definitely recommend.

Helpful?
Thank Meg M
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Meg M, Thank you so much for staying at The St. Regis New York during your recent visit to New York City. We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We hope to see you again soon! Sincerely, Octavia Marginean Hotel Manager More 

New York City, New York
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This legendary hotel has such a special meaning to travelers all around the world and all the fans of Starwood. Thanks to St. Regis New York, I get my first precious opportunity to experience the wonderful Tiffany Suite. This noble designer suite has a large dining room, a beautiful living room, a cosily decorated bedroom and an elegant spacious bathroom.... More 

Helpful?
1 Thank Yuhang_He
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Yuhang_He, On behalf of the entire team at The St. Regis New York, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. At The St. Regis New York, we pride ourselves on our personalized service, and we are so glad that you were able to experience this first hand. Please let us... More 

USA
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I recently completed a 3-night stay in a deluxe suite and loved every minute of our visit. Shopping was a big part of our agenda, and I'm not sure you can find a better location relative to shopping on 5th Ave. Convenient to both Bergdorf Goodman and Saks Fifth Ave and to nearly every major designer you... More 

Helpful?
1 Thank UniversalGC
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear UniversalGC, It was truly a pleasure having you as our guest during your recent visit to New York City. On behalf of the entire team at The St. Regis New York, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels which we pride ourselves on. Thank you for... More 

London
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the St Regis three times this year now and each stay exceeds the last. My latest stay in this hotel was in August this year. Upon my arrival, I was very pleased to hear that I had been upgraded to a suite. During check in, the receptionist was extremely helpful. I have stayed in many other... More 

Helpful?
1 Thank Parmar02
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Parmar02, We were delighted to have you stay with us at The St. Regis New York and are thrilled to hear that you had an enjoyable experience. We aim to offer our guests a chic home away from home while they sojourn in the city and are delighted to have had you at the property! Thank you for taking... More 

Manchester, New Hampshire
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

JJ Astor would still be proud of his hotel, but until Marriott takes it over, it suffers from Starwood mediocrity. You spend all the money and you want the experience and it comes close, but like all tier 2 hotel chains Starwood people just don't measure up to Four Seasons, Ritz Carlton or Mandarin or Peninsula properties. St. Regis suites... More 

Helpful?
1 Thank Richard P
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Richard P, We thank you for taking the time to explain the details from your recent visit at our hotel. The St. Regis New York strives to provide flawless service on every occasion, and we regret that we were not able to deliver this during your recent visit. Upon doing further research, we welcome the opportunity to discuss this... More 

Cuenca, Ecuador
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times over the years and I have never been disappointed. Friendly, attentive staff, beautifully decorated hotel, luxurious, comfortable rooms and excellent dining options. Wonderful location in the city.

Helpful?
1 Thank Debra B
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Debra B, Since the hotel’s founding, we have looked to offer the best customer service possible. It is with pleasure that we get to read feedback from our returning guests, especially when we were able to meet the very high standard we aim to achieve. Thank you so much for taking the time to share your kind words and... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis New York in midtown Manhattan offers a refined atmosphere, gracious service, and 15 lavish event spaces. For the past 18 years, we have ranked as one of the top hotels in the world. ... more   less 

Additional Information about The St. Regis New York

Address: 2 East 55th Street, at Fifth Avenue, New York City, NY 10022
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $805 - $1,366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis New York 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The St. Regis New York Hotel New York City
St Regis New York City
St Regis Hotel New York
New York City St Regis
Hotel Style:
#3 Spa Hotel in New York City
#17 Romantic Hotel in New York City
#17 Luxury Hotel in New York City
#22 Business Hotel in New York City
#85 Family Hotel in New York City
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