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Two East 55th Street, at Fifth Avenue, New York City, NY 10022
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About

#151 of 529 hotels in New York City
Location
4.9
Cleanliness
4.8
Service
4.5
Value
4.1
Founded by John Jacob Astor IV in 1904, The St. Regis New York is a Forbes 5-Star and AAA 5-Diamond hotel overlooking Fifth Avenue in Midtown Manhattan. Our New York hotel's flagship St. Regis property epitomizes timeless luxury, offering an experience beyond all expectations. Chic rooms and suites offer every possible comfort; versatile and immaculately designed event venues provide an elegant backdrop for business and social gatherings. Hotel amenities include an on-site restaurant, a historic bar, and a well-equipped fitness center.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Conference facilities
Paid public parking on-site
Paid wifi
Fitness / spa locker rooms
Personal trainer
Restaurant
Breakfast available
Wine / champagne
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French, Spanish, Italian and 1 more
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Jay W wrote a review Yesterday
1 contribution1 helpful vote
Great hotel, great location. As a long time loyal Bonvoy member I have been greatly disappointed that we are never upgraded , and NEVER able to check in at the designated time. We have always visited on our anniversary in June and have never been acknowledged on our return. Our final straw was that using COVID as an excuse they didn't offer WRAPPED chocolate or fruits with a peel as a welcome. Sorry but loyalty is a two-way street, and they have lost me as a member.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from St Regis New York, Other at The St. Regis New York
Responded today
Dear N9620ZZjayw, Thank you for taking the time to share your experience with us. We sincerely apologize that we did not meet your expectations during your stays with us as a loyal Bonvoy member. As a luxury hotel, we understand the importance of acknowledging and rewarding our loyal guests, and we're disappointed to hear that we have not lived up to our standards in this regard. Regarding your concerns about upgrades and check-in times, we would like to apologize for any inconvenience caused. While we always strive to provide early check-ins and room upgrades whenever possible, we understand that this is not always feasible due to the high demand for our rooms. We will, however, work on improving our communication regarding this matter to avoid any misunderstandings. We also apologize for not acknowledging your anniversary during your visits. We understand how important these special occasions are, and we should have done more to make your stays with us more memorable. Please be assured that we will make every effort to rectify this in the future. Regarding the welcome amenity, we understand your disappointment that chocolates and fruits were not offered. Due to the COVID-19 pandemic, we have implemented new safety measures to ensure the health and safety of our guests and staff. While we have had to modify some of our services, we apologize if this impacted your experience in a negative way. We appreciate your loyalty to our hotel, and we're sorry that we have lost you as a member. We hope that you will consider giving us another chance to demonstrate our commitment to providing exceptional service and to show you that your loyalty is valued. Please don't hesitate to reach out to us directly if you would like to discuss your concerns further. Sincerely, The St. Regis NY team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guide66328979193 wrote a review Mar 16
1 contribution
First time at St. Regis, smooth check in and an amazing upgrade to a suite. The suite was clean and spacious- lovely stay. I gave four starts for customer service at the restaurant and the bar. They didn't have our dinner reservation, food and drinks weren't as impressive, service - they were trying. We continued our evening at the bar and I've never seen so unhappy and uncommunicative bartenders. I would expect for $28 -$36 cocktail at least good brand alcohol. What is on dispose is not what was under the bar making the drinks. Everything else was really good and overall the stay was pleasant.
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Date of stay: March 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bill R wrote a review Mar 11
Newport Beach, California704 contributions1835 helpful votes
My “friends and fine dining” week at the St Regis New York was another great success! (This and the StR San Francisco are my favorite city hotels in the USA.) The St Regis New York just oozes Manhattan luxury to me. It’s really hard for me to consider staying anywhere else in the city. But I always try to find weeks when rates are lower than usual to indulge. The hotel kindly upgraded me from an entry level superior to a Grand Deluxe upon checking in via the app 2 days prior to arrival, and then upgraded me again to an Astor Suite the morning before my arrival. That would be a $7000 Ambassador upgrade value for those keeping score (on top of an already amazing $650 AAA rate for this hotel). #ambassadorstatusmatters #stregis #newyork #stregisnewyork #kingcolebar #billsalltimefavorites #suiteupgrades The hotel offered me 4 pm late checkout, as well. The suite was pre-cooled below 65 F as per my #prearrivalchecklist — but quickly went down to a lovely 60-61 F for the rest of my stay. WiFi was blazing fast at 120 Mbps. Shower pressure is always incredible here; despite the small shower stall, this remains one of my 3 favorite showers in the world. #amazingshower I had a lovely fruit bowl and chocolates welcome amenity arrive just after my arrival. The fantastic concierge team helped in advance of my stay with dinner reservations at 3* Per Se, 2* Jungsik, 2* Gabriel Kreuther, 1* Cote. They also assisted with lunch at nearby Limani. While my King Cole bar stalwart, George, was out with a shoulder injury, the rest of the team always secured me a table — for myself or with friends. Drinks at the King Cole are part of my NYC ritual. Butler morning coffee service was always prompt — though over the weekend the hotel operator was a little clumsy helping to arrange it. They don’t normally include hot milk here, but they always do it for me when I ask. I only packed a carry on, so I never availed myself of butler unpacking and packing services (or shoe shining). I never actually asked about the breakfast benefit value for room service (which I did every morning but one) or at Astor Court, but I had assumed it was the same $140 value for up to two persons as it was during my stay last May. Regardless, all of my breakfast orders from $70-125 were removed from my bill at checkout. Breakfasts always were prompt, hot, and delicious. Service at Astor Court was a bit slower for Sunday brunch but otherwise was lovely. The strawberry cream French toast was divine. Housekeeping was flawless. Turndown service was great, as well. I had a minor but noticeable noise issue the last two mornings of my stay — as they were literally digging up the street direct outside the hotel below my window (12 stories below). A very short term issue, I’m told. I also enjoyed a spa treatment at the Peninsula just across the street. Extremely convenient, indeed. It wasn’t perfect, but it was pretty close — yet again. I tipped the butlers, concierge, housekeeping, and front desk very well, indeed. I’m already looking forward to my next stay.
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Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bostravel122 wrote a review Feb 2023
Wellesley, Massachusetts159 contributions60 helpful votes
We stayed at this property in late December 2022. We received an upgrade and we were totally in awe of our beautiful room - 2 bathrooms, living room, separate bedroom, large, walk-in closet, kitchenette. Our check-in process was smooth and the staff were very friendly and helpful. Enjoyed appetizers and drinks in the restaurant - decent service although they were short-staffed. This hotel no longer allows you to apply the $50 mandatory "service fee" to drinks at the bar but you can apply it to the restaurant, meals, the spa.
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bryce S wrote a review Feb 2023
New Hope, Pennsylvania1715 contributions544 helpful votes
+1
This past weekend we stayed at the St. Regis Hotel in New York for a pre Valentine’s Day weekend getaway. We had a great time, The hotel is expensive, but it fits into the category of ultra luxury grand hotels. We paid using Marriott Bonvoy points. They have courtesy house cars that will take you places. They have lots of staff. Every room has butler service. You push a button on your phone and they appear. Someone will hail you a taxi and another someone will load your bags into the trunk. The hotel rooms are huge compared to other hotels. The bathrooms are marble. The table lamps are controlled by a round disk you to turn them on off off. The lighting system is sophisticated. We have stayed here before and the best coffee we have ever tasted is the French press coffee brought by your butler at your request. Bonvoy members at our level get breakfast included because there is no concierge lounge. I am not sure if this is true for all bonvoy levels. Breakfast can be served in your room or the Astor Dining Room. The American breakfast runs $46. Your included breakfast is either the American breakfast or a $46 credit towards other selections. The level of service is amazing. We packed a picnic, which we intended to enjoy in the room. We asked our butler if they could provide plates, napkins and cutlery. He asked what time we wanted to have our picnic. At the appointed time, he rolled in an entire dining table with two places set on a white tablecloth complete with butter, rolls and a rose in a vase! There are negatives. The hotel has a $50/day destination fee. This can be used in the restaurant, but not the King Cole Bar. We learned that on our previous visit. We decided to have dinner in the restaurant. The $50 fee was applied vs. the bill, which is a good thing. However , you cannot combine and then apply the two $50 fees. It’s $50 that needs to be spent independently each day of your stay. This is a grand hotel. Tipping is part of the grand hotel experience. In my opinion. You tip everyone you encounter who does something for you. We tipped the butler when he collected the table, the person who cleaned our room, the bellman, the driver of the courtesy car and the doorman. This included our restaurant server too. As you can tell, we like the hotel. It’s an ideal place for celebrating a special event.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KMC wrote a review Jan 2023
Richmond, Virginia346 contributions224 helpful votes
The St. Regis NYC continues to shine bright setting standards for the entire industry. The hotel boasts iconic, spacious and indulgent accommodations exalting the true definition of luxury. The experience is incomparable due to unparalleled service from its legendary butler team that takes guest services to the next level. Upon check-in, the front desk team was undoubtedly overwhelmed with a number of last-minute bookings and remained patient working to get guests placed in available rooms while consistently providing others with status updates. It was like watching a world-famous orchestra on stage. Its reputation and brand remains indisputable, from the front house to the back house, it is white glove treatment all the way. This is where luxury resides.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Big Shot Lawyer wrote a review Jan 2023
Washington, DC7 contributions12 helpful votes
I fully realize that if you are complaining about the St. Regis, you honestly need to reevaluate your life. However, the St. Regis sets their own expectations. A luxury experience. Impeccable service. So when they fall short, I am not sure they should get a pass. The room was lovely, giant by NYC standards. The turndown service and butler service are among the best in the industry. These far exceed what you will experience at a comparable Ritz or Four Season. The service and dining left so much to be desired. For example, I had confirmed an early check-in the day prior. When we arrived, no room available. The interaction with the front desk staff was terse, so much so, that upon walking away my daughter whispered that lady was such a Karen! Hours later, we inquired if the room was ready by chat and by phone. No one answered the chat. No one answered the phone! The phone rang in an endless loop before disconnecting. This happened multiple times. Finally, an hour after first trying to connect with them, someone answered that our room was ready! Great joy but no one had contacted us as promised (contact info left with the front desk) so by that time we were across town. The dining! We ordered private dining twice and both experiences were on a TGIFridays level for food. The exception: the shrimp cocktail. WORTH IT. Beyond that, both times, items were forgotten and had to be brought later. The french fries were unsalted (maybe the St. Regis cares deeply about my blood pressure) and bland. Hear me when I say the lobster roll was the worst lobster roll on earth. I struggle to describe the taste and texture of it but it was so disgusting. If you have an enemy staying at the St. Regis order them the lobster roll, disgust guaranteed. Then breakfast...ugh. The prices were out of control but that is expected. The worst thing is I paid $36 for a cold Lender's bagel. Surely the St. Regis could source better bagels in NYC! Instead, you get a defrosted grocery store bagel. Also, the pancakes...yikes. Were my expectations high? Yes! It's the St. Regis! It is a lovely place to stay but don't expect perfection.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from St Regis New York, Other at The St. Regis New York
Responded Jan 11, 2023
Dear bigshotlawyer, I would like to extend my sincerest apologies for the disappointments you experienced during your stay with us. We set high expectations for ourselves and it is disheartening to hear that we fell short in providing you with the luxury experience and impeccable service that we are known for. I am sorry to hear that there were issues with your check-in and that the front desk staff's interaction with you was less than satisfactory. We strive to make the check-in process as seamless as possible, and it seems that in this instance we fell short of that goal. I also apologize for the shortcomings in service and dining that you experienced. We take all guest feedback seriously, and will be sure to share your concerns with the appropriate teams in order to improve our service and dining experiences for future guests. Thank you for bringing these issues to our attention, and please accept my apologies once again for any inconvenience or disappointment that you experienced during your stay with us. We value your feedback and will work hard to make sure that we exceed your expectations on your next visit. Guest Services at St Regis New York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin S wrote a review Jan 2023
1 contribution1 helpful vote
Worst visit to the St. Regis New York. Visited the city with my 2 girls during the Christmas holiday break from work -- Dec 27th -- 29th. Only had a short period of time to spare and wanted to make the most of it. Booked the King suite through my Marriott account. Received an email on the 26th for early checkin, so I did. Arrived at the St. Regis after long travel, at 7am on the 27th. Made the front desk aware of this early arrival and was told as soon as a room was available, we would receive one. Checked back with the front desk at 12pm to no avail. Again at 2:30pm, while watching others checkin, I mean it's pretty crowded with other guests checking in at this point. Our room still wasn't available, so we were told that every effort was made to try and get us in a room sooner but a guarantee for 4pm worst case scenario. Checked back at 4:35 because the line was so long getting to the front desk. Was told that my room wasn't available because of the request "if possible for queen beds, I will take it, but certainly not a must." But, we could upgrade to the Madison for additional $1000/night b/c it's usually $4k/night. I stated that I would want the Madison but didn't agree with the additional charges due to my room not being ready anyway. Again, checked in at 7am that morning for the first room available and at this point it's 5pm, we are exhausted from spending the time out on the streets while just wanting to take a shower, get settled in, change our clothes and go over our itinerary for our short stay. During our wait, we decided to have lunch at the restaurant inside of the hotel. WORST EXPERIENCE. I was not able to get the name of the hostess that sat us but she was racist. Did not make eye contact. Nor, were we even greeted. Sat us down without taking our bags or coats, while hanging the coats of those around us. On top of the lack of decency, she never advised our waiter of our seating. We waited and waited until I could no longer take it. We didn't even have water in our glasses nearing an hour after being seated. Got the restaurants manager involved in this situation. So, we did not receive our room until almost 8pm that evening. Even when we received our room, the wanted to discuss charging us the up charge for the Madison suite. I requested to speak to the manager. I was advised that ORVILLE, at the guest counter, would be coming up to my room that evening to discuss waiving the up charge. It NEVER happened. Because of the restaurant issue, I was told that my meals would be complimentary -- that didn't happen. Not one person throughout my stay called or came to my room to discuss charges. It wasn't until my last day that they tried adding ALL of the fees that I was originally advised would be complimentary. Once again, I had to spend the little bit of my vacation time discussing charged with the front desk, everyone acting oblivious over the mention of complimentary. Them having to once again call out a manager for me to speak with. Upon speaking with the manager while trying to leave, I was able to get the up charge waived, but my room service fees for dining they still charged. This was the worst trip I have had at the St. Regis. I usually travel in February with my white husband for my birthday. It's a totally different experience when I am with my white husband. I rarely get this alone time with my girls so I wanted to show them a good time. I did not expect to encounter the racism and the feeling of being overlooked and degraded. The only people that had any type of decency were the servicemen. The bellmen Hector was great! The butler Juan took the time to ask if we needed anything. David the bellman was also great! Jessie, a waiter in the restaurant, is the most pleasant and hospitable. Eddie, the driver of the complimentary car was social and AMAZING! After finally getting settled in the room, our butler Flora was rude and called me a liar. She said that she was just relaying a message from dining. I was appalled by her behavior. This was real upsetting. St Regis, shame on you. I really feel like I would not have had this experience if the color of my skin was white. My daughter was able to spend one more day for vacation so I extended our stay. I first checked with the Regis the morning of checkout to ask if we could stay another day in any room. I was told "no." I booked online about a mile away at the Marriott Residence Inn. We received our room right away. No wait time and the staff was extremely pleasant. So, knowing we lost a whole day of our short stay waiting on our room, Marriott allows late checkout for Platinum members. I was told that couldn't be honored. I was rushed out of the room. They even sent the bellman Hector up to grab our bags saying that we called him, knowing damn well, we did not make that call quite yet ... I just don't know if I would like to continue my yearly routine of spending my bdays at the St Regis after this recent stay.
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Date of stay: December 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from St Regis New York, Other at The St. Regis New York
Responded Jan 10, 2023
Dear justinK7346YE, We are sorry to hear that your visit to the St. Regis New York was not up to your expectations. We understand that you had a difficult experience during your stay, and for that, we apologize. We regret to hear that you had to wait for your room to become available despite your early check-in and that you had issues with our front desk staff during check-in. We take all guest feedback seriously, and we will make sure to address this matter with the appropriate department. We also regret to hear that you had a negative experience in our restaurant and that you felt disrespected by some of our staff. We do not condone any form of discrimination and racism, and we will take the necessary steps to ensure that all our guests are treated with respect and dignity. We understand that this experience has caused inconvenience and disappointment to you and your family during your short stay. We assure you that appropriate steps will be taken to prevent similar issues from occurring in the future. We also appreciate your feedback about some of our staff members that provided good service, we will make sure to recognize and acknowledge their efforts. We apologize for the missed opportunities to address your concerns during your stay. Please know that we value your feedback, and we will make sure to improve our service accordingly. We understand that the situation is disappointing and please accept our apologies. We hope that you will give us another chance in the future to show you the high standard of service we are known for. If you would like to discuss this matter further or need further assistance, please do not hesitate to contact us. Thank you again for your feedback. Kind Regards, St Regis Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5Minnows wrote a review Jan 2023
West Simsbury, Connecticut2 contributions7 helpful votes
Marriott ruins every luxury hotel they buy. This is a Marriott with a $2500 price tag. It has bad food, ok room, unfriendly checkin people and terrible service. Go to the Four Seasons. They are always consistent.
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Date of stay: December 2022
Value
Location
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Trip type: Traveled as a couple
Room Tip: Don’t eat there. The food is horrible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from St Regis New York, Other at The St. Regis New York
Responded Jan 4, 2023
Dear 5Minnows, Thank you for bringing this to our attention. We apologize for any poor service you may have experienced. At St Regis New York, we strive to provide excellent service to all of our customers, and it is disheartening to hear that we fell short in meeting that goal during your visit. We will make sure to use your feedback to improve our service in the future. We hope you will give us another chance to show you the level of service we aim to provide. Guest Relations at St. Regis New York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Max W wrote a review Dec 2022
11 contributions24 helpful votes
This was our first stay at a St. Regis and it was a terrific one. All the staffs were welcoming and warm, especially William (luggage), Franciesly, Julissa (front desk), and John (Butler). We’re not flashy people and we felt well respected and welcomed. For example, we were upfront about not having stayed at a St Regis before, and the front desk and the butler gave us a detailed overview of all the perks we were entitled for. Room service was impeccable every day, and so was breakfast. There were a few insignificant hiccups because of the holiday rush, but the hotel fixed them quickly every time. As Bonvoy Titanium members, we also received perks such as free breakfast (you have the option to have it delivered to your room for a small fee). All the services made our trip extra special. Thank you, St. Regis NYC! A few things the hotel could improve: 1. The side of our bathrobes, although clean, were a little coarse (like old towels) 2. The slippers were tiny (I’m a male 9 and my feet could barely fit) 3. The Bose speakers do not support Bluetooth or lightning (iOS 16), only FM radio 4. For quick requests, it would have been great if guests could leave the butler a message (vs waiting for a call back)
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Keep your requests reasonable and enjoy your stay. We witnessed some ridiculous guests making...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$959 - $1,295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis new york hotel new york city, st regis new york city, st regis hotel new york, new york city st regis
LOCATION
United StatesNew YorkNew York CityManhattan / Midtown
NUMBER OF ROOMS
238
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THE ST. REGIS NEW YORK - Updated 2023 Prices & Hotel Reviews (New York City)

Frequently Asked Questions about The St. Regis New York
Which popular attractions are close to The St. Regis New York?
Nearby attractions include St. Patrick's Cathedral (0.2 miles), Top of the Rock (0.3 miles), and Rockefeller Center (0.3 miles).
What are some of the property amenities at The St. Regis New York?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The St. Regis New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis New York?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The St. Regis New York?
Conveniently located restaurants include Bill's Bar & Burger, The Modern, and Little Collins.
Are there opportunities to exercise at The St. Regis New York?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does The St. Regis New York have airport transportation?
Yes, The St. Regis New York offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis New York?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis New York offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The St. Regis New York?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.