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The St. Regis New York

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Traveler (1068)
Room & Suite (501)
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About

#212 of 498 hotels in New York City
Location
4.9
Cleanliness
4.8
Service
4.5
Value
4.0
Founded by John Jacob Astor IV in 1904, The St. Regis New York is a Forbes 5-Star and AAA 5-Diamond hotel overlooking Fifth Avenue in Midtown Manhattan. Our New York hotel's flagship St. Regis property epitomizes timeless luxury, offering an experience beyond all expectations. Chic rooms and suites offer every possible comfort; versatile and immaculately designed event venues provide an elegant backdrop for business and social gatherings. Hotel amenities include an on-site restaurant, a historic bar, and a well-equipped fitness center.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Conference facilities
Banquet room
Paid public parking on-site
Wifi
Fitness / spa locker rooms
Personal trainer
Restaurant
Breakfast available
Wine / champagne
Car hire
Taxi service
Meeting rooms
Photo copier / fax In business center
24-hour security
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French, Spanish, Italian and 1 more
1,265Review23Q+A100Room tips
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corkonthefork wrote a review Yesterday
Houston, Texas3 contributions
While the staff and location are great, go elsewhere (the bars and restaurant and lobby are closed for renovations - something not advertised (at least on the Marriott app) getting in and out is a total cluster requiring multiple elevators. While I’m sure the rooms were lovely at some point, they are are quit tired now (everything in the room is chipped, scuffed and blemished, and even where things have been repaired and painted over, it’s everywhere which creates a generally shabby experience). Perhaps at 1/3-1/2 the price this would be a nice place to stay, but for the money there several much better options nearby.
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Date of stay: April 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MW wrote a review Apr 14
Boise, Idaho195 contributions78 helpful votes
We were worried by recent reviews that cast doubt on the quality of stays at the St Regis, but since we'd prepaid we pressed forward. For comparison we've stayed at The Carlyle, RC Central Park South, Aman NY, and the Standard Hotel. We stayed in a Grand Lux Room here at StR, which was an upgrade we were given at check-in. We found the staff really quite personable at check in (Christina), at breakfast (Ridwan), and through the Butler experience. We've stayed at a few other StR and the butler here was present, helpful and quite a lot of fun to interact with (Dafa). She anticipated our needs and had a sense of when we needed help and when we needed rest. The room was quiet and plenty spacious for NY. The shower was 10/10 - loved the water pressure. Toiletries are by Sodashi and Sachajuan. Really good quality. The lobby is under construction, so the only - temporary - downside is that accessing the rooms is via a temporary entrance, but when it returns I'm sure the lobby will be grand as always. This is one of the remaining grand dame hotels in NY. It's visible everywhere - the very steep original staircase, the wood paneled elevators. We found ourselves charmed by our stay and would not hesitate to come back, mostly because of the people.
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Date of stay: April 2024
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Grace L. wrote a review Apr 13
Los Angeles, California32 contributions2 helpful votes
+1
This is a lovely place with a very elegant looking room. We stayed in a Madison suite. The room felt kind of eerie, actually. However, I loved all the details in the room. They looked classy and well maintained. The sheets and toiletries were luxurious. The bed was so comfortable. It made me go into a deep sleep that not even an earthquake could wake me up. Our butlers on different days were so professional and very attentive. They made sure we were comfortable and we had everything we needed. The bellman and doorman were always friendly and helpful. The staff at the reception were a bit slow. Check-in took longer than expected. On one occasion, we stopped by at the reception to inquire about something, but the desk was empty. We had to wait about 10 mins before someone showed up. The saddest part of my stay was that after we checked out, I realized I left my ring on the ring holder in the bathroom adjacent to the bedroom. I don't usually take that ring with me during vacation, but that time I did. I called the hotel and got connected to the security. I spoke to Maria, who said the room we stayed in was already occupied. Anyway, to make the long story short, no one turned in my ring. I was quite disappointed, but I guess I just have to charge it to experience.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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yvrmimi wrote a review Apr 13
Vancouver, Canada84 contributions37 helpful votes
+1
Had looked forward to staying at the storied St. Regis NY and had no idea the lobby and restaurants were closed. Arrived to no greeting at the front entrance (which was not clearly marked) at street level. There was a bell person (?) standing in front who just glanced at us as we tried to figure out how to enter the hotel. Same reaction from staff inside who looked blankly at us as we tried to navigate the confusing “go to second floor” then look for a temporary check in desk. This improved later as they had staff directing guests in the hallways. Breakfast was served in a ballroom on the 20th floor (at least $50 per person for basic continental or American). No breakfast benefits offered for our Titanium Marriott Bonvoy status (though I see some reviews from other members who were offered free continental breakfast - why the discrepancies?!). The dining staff were very professional and courteous and were making the best of the situation (saw many people glance at the menu and leave). The guest room was spacious and gorgeous with good amenities (including a Dyson hairdryer, which I loved), and everything I had dreamed about staying at the St.Regis New York. Housekeeping staff were also excellent.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Do not stay until after lobby and restaurant renos are done.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from St Regis New York, Other at The St. Regis New York
Responded 4 days ago
Dear yvrmimi, Thank you for sharing your experience with us. We regret any confusion upon your arrival and appreciate your patience as we continue to improve our guest direction and signage. We're glad to hear that interactions with our staff improved during your stay and that you enjoyed your room and amenities. Your feedback on breakfast and the benefits for Marriott Bonvoy members is invaluable, and we will certainly review these points to ensure consistent benefits for all our guests. Thank you for staying at the St. Regis New York, and we hope to better meet your expectations in the future. Regards, St. Regis Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Will wrote a review Apr 7
Weston, Florida428 contributions189 helpful votes
+1
Struggled with rating and review but honest takeaway is that I would not stay at this location even if it was a redemption or reduced rate as too many service fails. Full disclosure: this was a 100k redemption by a Lifetime Titanium member. I used a suite upgrade to the Madison suite room 535. The rate for that room was around $3105 per night. There is construction going on. This was disclosed on website and I didn’t hear any noise. The effect is that the elevator and check in is puzzling although there are signs to direct guests. I confused which elevator bank to use more than once. Would suggest signage in lobby elevator that it does not go past 2nd floor. Thought my key card was malfunctioning. Doorman. Gave directions and friendly. I think they offer some complimentary transportation service, never explained by front desk, doorman or butler. Valet. Spot on, helpful and prompt. Always present, busy and engaged. Front desk: Mixed. Varied from good to annoyed. Examples, inquired as to breakfast benefit. Told matter of factly that it was limited to continental breakfast because “construction prohibits preparation of an American breakfast”, not sure what this meant beyond meant to advise I was limited to that option? Was told this benefit could be used via room service or on 20th floor temporary restaurant Later advised restaurant was only option by morning staff. Requested a late checkout which is a hard guarantee for elites. Got a lot of pushback on this by young lady who had to “check” with someone in the back and then only begrudgingly agreed to 3P. Other interactions with Suzanne were more positive. Butler: Greatest service failure . Stayed at StR in Middle East, Asia, Mexico and multiple US locations, shockingly poor interactions with our 4 to 12a butler. Examples: No introduction, no offer of any of touted services. Requested coffee service around 5P, best description I can give is the reaction you get when you press call button on a domestic economy flight. Almost visibly annoyed. Small carafe of weak coffee. Tipped anyway, no reaction Called housekeeping later for turndown service and ice in order to avoid butler, he called back, again annoyed. Brought ice, nothing else - Ignored our used tray and shoe shine bag by door on way out. Never used this or pressing service, bad vibe and didn’t want the interaction Used overnight butler, requested coffee around 6A. Look tired, but was prompt and polite. Coffee was a large carafe and very good quality Tipped. Room. Large, two bathrooms. Great bath products, towels and very good water pressure. Furniture, a little tired as were bed mattress quality. View limited on 5th floor. Good sound proofing and beautiful building overall. Tile work in room, baths and lighting were aesthetic highlights. Location. Fantastic, close to Central Park and tons of dining and shopping options, best feature of this property. Dining/Elite benefits: We had breakfast on 20th floor. Our waitress was excellent and explained that even though the front desk tells customers that continental breakfast is only option, it’s actually $100 credit. Which makes the prior explanation by front desk even more annoying. Why the weird hustle, just explain to your elites what is the allowance. The continental breakfast as the only option was messaged by two different staff members. Based on previous reviews, this is an ongoing problem at this location. Not sure why you want to annoy your elites as the messaging by front desk is to give impression your only option is a continental breakfast. Why? So many options in NYC to include JW and RC at Battery Park, as mentioned, I would skip this location. Based on other reviews and my experience, it is hit or miss service when it comes to this location which is unforgivable for this legendary brand and this price point.
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Date of stay: April 2024
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from St Regis New York, Other at The St. Regis New York
Responded 1 week ago
Dear tigerfoods, We sincerely apologize for the inconveniences and challenges you experienced during your stay. It’s clear we fell short of providing the exceptional service we strive for. Please know, your feedback is invaluable to us as we work to improve. We hope to have the opportunity to better serve you in the future. Thank you for sharing your experience. Best regards, St. Regis Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KittyChan wrote a review Mar 2024
Baltimore, Maryland115 contributions300 helpful votes
I stayed 2 nights on points, was upgraded to a beautiful 1BR/2BA Madison suite, and loved it. Yes; the hotel’s undergoing a lobby-floor renovation, but they waived the “destination” fee (usually $60 + tax/day; I don’t know for what) and provided free butler in-room coffee service. Everyone was gracious and lovely, and the suite was divine and quiet. Location: idea for Midtown and UES attractions, dining and nightlife. Bravo, St. Regis NYC!
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Travel guy wrote a review Mar 2024
1 contribution2 helpful votes
Hospitality level was too bad at the entrance area and the reception. No guidance! We arrived at the hotel around 6:15pm. Nobody was at the entrance and we could not find the hotel entrance, then walked into the hotel and nobody was there. Also the staff was standing in front of the elevator and no greeting!
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: We recommend that do not arrive in the evening time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from St Regis New York, Other at The St. Regis New York
Responded 2 weeks ago
Dear NaotoH19, We regret to hear about your unwelcoming experience upon arrival at our hotel. Please accept our sincerest apologies for the lack of guidance and the hospitality you rightly expected. We take your feedback seriously and are immediately addressing these concerns with our team to ensure our service aligns with the high standards we strive to maintain. We appreciate you bringing this to our attention and hope to have the opportunity to demonstrate our commitment to excellence in the future. Warm regards, St. Regis Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roberto wrote a review Mar 2024
San Diego, California5 contributions3 helpful votes
Hotel refusing to honor Platinum and above welcome amenity guarantee: Platinum, Titanium and Ambassador elites have a choice of 1000 points or complimentary breakfast for themselves +1 additional guest. I am a Platinum elite and had a reservation for Wednesday - Friday next week and was informed by the hotel via email that they will not be honoring this choice, as their restaurants are closed for renovation. However, they are still offering breakfast on the 20th floor and room service from 6am - 9pm. I spoke with three different individuals at the hotel today, including the front office manager Sammir, who informed me this was non-negotiable. If they had no dining option I would understand the refusal to offer the welcome gift choice, but they are still offering on-site dining, but for a fee: a la carte, estimated at a minimum of $50-$75 a person. 1000 Bonvoy points is not an acceptable alternative to a complimentary breakfast that would amount to $100-$150 a night, or likely over $300 for the two night stay I had. This is extremely poor customer service and as a result I canceled my reservation. This would have been my first stay at a St. Regis property and as a result of this asinine decision by upper management at this hotel I will not stay here or at any St. Regis property in the future.
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Date of stay: March 2024Trip type: Traveled solo
Room Tip: Bonvoy Platinum elites and above are not able to use their breakfast benefit here and both...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from St Regis New York, Other at The St. Regis New York
Responded 3 weeks ago
Dear robertosadaSD, We truly apologize for the inconvenience and understand your frustration regarding the welcome amenity situation. Our intent is always to provide exceptional service to our elite members. We're currently looking into alternative solutions to address this issue and ensure your loyalty is valued as it should be. Thank you for bringing this to our attention. Sincerely, St. Regis Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carrera wrote a review Mar 2024
New York City, New York385 contributions238 helpful votes
Once I posted on Trip Advisors that this was the best hotel I have stayed at . No more! the hotel has lost its luster. I have stayed here over a dozen times, and this was the worst stay. Yes, they are renovating the lobby and bar, but that was not the issue. The service is going downhill, from the doorman to the lobby check-in, nothing special. This stay was a surprise, a 60th birthday gift for the wife, no cake, no strawberries, no champagne, no acknowledgment. In the past, you didn't even need an event to get some kind of gift in your room. The hotel is not special anymore.
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: Try and wait till renovation is done. Or Stay at the Peninsula
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from St Regis New York, Other at The St. Regis New York
Responded 4 weeks ago
Dear CarreraPorsche, Thank you for sharing your recent experience with us. It's always important to hear from our guests, as it helps us to understand where we might focus our attention. We’re sorry to hear this stay didn’t quite meet your expectations. Your feedback has been noted, and we’re continuously looking for ways to enhance our service. We appreciate your input and hope to welcome you back in the future. Best, St. Regis Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trvlchnnl wrote a review Mar 2024
Miami, Florida592 contributions306 helpful votes
Can't say enough great things about this hotel. PROS: Fantastic location - can walk everywhere Nice upgrade to large Grand Deluxe Room Super comfy beds, sheets, pillows Excellent Butler Service Great shower pressure Nice blackout shades Iconic bar - King Cole Bar, always a must stop to have a drink - (currently under renovation) - bartenders are GREAT! All bellhops, doormen, valets were friendly and helpful Concierge - Mohammed - was great!! Was going to return now in April but under renovation so we will return again after it is done!
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Date of stay: August 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$985 - $1,455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis new york hotel new york city, st regis new york city, st regis hotel new york, new york city st regis
LOCATION
United StatesNew YorkNew York CityManhattan / Midtown
NUMBER OF ROOMS
238
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE ST. REGIS NEW YORK - Updated 2024 Prices & Hotel Reviews (New York City)

Frequently Asked Questions about The St. Regis New York
Which popular attractions are close to The St. Regis New York?
Nearby attractions include St. Patrick's Cathedral (0.2 miles), Rockefeller Center (0.3 miles), and The Museum of Modern Art (MoMA) (0.2 miles).
What are some of the property amenities at The St. Regis New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis New York?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The St. Regis New York?
Conveniently located restaurants include Jams, Bill's Bar & Burger, and Little Collins.
Are there opportunities to exercise at The St. Regis New York?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does The St. Regis New York have airport transportation?
Yes, The St. Regis New York offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis New York?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis New York offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The St. Regis New York?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.