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The St. Regis New York

Priceline$815*
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Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
$1,192*
$815*
Great Deal
$945*
$945*
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The St. Regis New York
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645 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed yesterday NEW

I wanted to celebrate my 50th birthday in a historical place so I chose a night at the St. Regis hotel. We got a deluxe grand room; no upgrade due to 100% occupancy. The room was quite nice and roomy and is elegantly decorated, but felt warm at night even though the thermostat was set at 68 degrees. There was...

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Helpful?
Thank 649ic
London, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago via mobile

As the taxi parked under the Hotel Canopy You just know it's going to be a different nights sleep. Thomas greeted us by opening the Taxi door and welcoming us to The St Regis. We even got a hand shake. He organised the removal of the luggage and directed us into the Hotel and Up the stairs to Check In....

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Helpful?
1Thank 625Johnboy1
About Hotel's Favorite Review
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear 625Johnboy1, We are very pleased to learn that so many of our associates provided you with exceptional service during your recent visit to The St. Regis New York. Thank you for your time, and for recognizing our mission to provide the best service and pampering experience to each of our guests. We will share your kind words with all...

Reviewed 4 days ago NEWvia mobile

I was in New York staying at my favorite hotel in the U. S.., The St. Regis. It is hands down the best hotel not only in NYC, but in all of the continental U.S.. The recent renovation highlights the beauty of the building, but the service is what distinguishes this hotel from all others. If you need a button...

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Helpful?
Thank Kay M
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Kay, Thank you so much for your kind words! It was our pleasure to welcome you back to The St. Regis New York and are pleased to hear how much you enjoyed your recent stay. Our team always strives to go above and beyond for each guests and we are glad that you experienced this firsthand. We look forward...

Boston, Massachusetts
Reviewed 1 week ago NEW

Room was amazing. We got an upgrade through Amex FHR/SPG gold. The service was superb. From the bar, the restaurant, the front desk, valets, cleaning service. Everything was right on point. Breakfast, bar food and drinks were all very good. We will definitely be staying here again.

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Helpful?
Thank Mmarins
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Mmarins, On behalf of the entire St. Regis New York team, we thank you for taking the time to review your recent stay on Trip Advisor. We are very pleased to hear how much you enjoyed your time in New York, and are glad that you were able to take advantage of all of our services. We look forward...

Reviewed 1 week ago via mobile

We stayed at the St Regis to celebrate my daughters 25th birthday. From the moment we walked in the door we were met by staff who were friendly and professional. As we checked in Christine acknowledged that we were celebrating a birthday and if there was anything we needed to please let them know. And since the room we reserved...

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Helpful?
Thank Robin S
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Robin S, Thank you for choosing The St. Regis New York for your daughter's birthday celebration. We are thrilled to hear that she enjoyed her special day. We will share all of your wonderful feedback with our team, and we hope to see you at our hotel again soon! Kindest Regards, Octavia Marginean Hotel Manager

Reviewed 1 week ago

The best hotel in the most perfect and convenient location in the best city in the world. Everything is always perfect at the St. Regis. The service is second to none. The rooms are perfect. The Butler service is a huge benefit. Rooms service, room deliveries, concierge services and the restaurant all exceeded expectations. George (server) in the King Cole...

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Helpful?
Thank Tau1
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Tau1, On behalf of the entire team at The St. Regis New York, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. At The St. Regis New York, we pride ourselves on our personalized service, and we are so glad that you were able to experience this first hand. We are pleased...

Richmond, Virginia
Reviewed 1 week ago via mobile

I stayed at this property in December 2015 and was blown away by the level of service, and attention to every detail. In fact, it inspired me to seek out the brand for future vacations. I've since been to Punta de Mita, Abu Dhabi, and Saadyiat Island. Next up is DC and Bal Harbour. From the moment you arrive, everything...

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Helpful?
Thank Keyanna C
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear KMC292015, Thank you for taking the time to review your past visits to our hotel. We appreciate your loyalty and are thrilled to hear that you are a frequent guest of many St. Regis hotels around the world. We are pleased that you enjoyed your most recent stay with us, and thank you for your comments regarding the mattress....

Hamilton, Bermuda
Reviewed 1 week ago

we decided to not go straight through to Bermuda from New Zealand so stopped off at the St Regis for a few days. As usual perfection-check in,housekeeping were so effortless.We were staying on the 7th floor and we had the nicest butler and i apologise for forgetting his name. The King Cole bar was uber busy but we managed to...

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Helpful?
Thank C J
StRegisNYC, General Manager at The St. Regis New York, responded to this review

Dear CJ, Thank you for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a wonderful visit at The St. Regis New York. We are pleased that you were able to experience our signature Butler service, and enjoy drinks at our famous King Cole Bar....

Chicago, Illinois
Reviewed 1 week ago

New York City's St. Regis Hotel has undergone several renovations and has experienced several different owners in the last 50 years. My wife and I spent three days at the St. Regis after we were married in the late 1970s. On our most recent visit, we hardly recognized the place. My fondest memory of our first visit was being awakened...

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Helpful?
Thank Taylor B
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Taylor B, Thank you for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience, the history of the hotel, and we are so pleased that you had a wonderful visit at The St. Regis New York. You are a true ambassador for our magnificent property. We will share your detail comments on...

Athens
Reviewed 1 week ago via mobile

This hotel used to be luxurious, personalised, friendly and organised. People are now cold, not organised( rooms are NOT CLEANED ON TIME), the service is not responsive but the price is still very high!!!!! Only the location is good but overall stay away!

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Helpful?
Thank Andreas M
StRegisNYC, Hotel Manager at The St. Regis New York, responded to this review

Dear Andreas M, On behalf of the Management team at The St. Regis New York, we would like to thank you for completing your review on TripAdvisor. Our hotel prides itself on providing five star service, yet in some cases, mistakes can occur. Rest assured, we will take the necessary measures to do an internal follow up with our staff...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/14/2017 05/15/2017
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis New York in midtown Manhattan offers a refined atmosphere, gracious service, and 15 lavish event spaces. For the past 18 years, we have ranked as one of the top hotels in the world. ... more   less 

Additional Information about The St. Regis New York

Address: 2 East 55th Street, at Fifth Avenue, New York City, NY 10022
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $802 - $1,376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis New York 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The St. Regis New York Hotel New York City
St Regis New York City
St Regis Hotel New York
New York City St Regis
Hotel Style:
#17 Romantic Hotel in New York City
#22 Business Hotel in New York City
#26 Luxury Hotel in New York City
#84 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The St. Regis New York staff and other travelers.
4 questions
Ask a question
Santa Monica, California
kjonchef Mobile, Alabama Reviewed this property
Helpful answer
4
Votes
Not as helpful

I am a retired executive chef who worked in upscale hotels and casinos for many years. What the general pubic do not know is that the hotels take any negative response very seriously. They have upper management meetings, everyday where all aspects of complaints by customers are taken very seriously and the entire team discusses ways to improve. The St. Regis is a very fine, excellently managed operation. I am sure they are looking into answering you and that their response wasn't just conciliatory in nature. Give them a few more days to respond. If at that time you have not heard anything in response, give them a call at ‎1-888-950-5062 and ask to speak directly to Mr. Hermann W. Elger, General Manager. They really want your feedback. ‎

over a year ago
Richmond, Virginia
beglhrnyc London, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

Yes they are nearby

10 days ago
SRNY-ROOMS-DIRECTOR Property representative
Helpful answer
0
Votes
Not as helpful

Good morning and thank you for asking about our exhaust vents in the rooms.

Yes, rest assured that the in-room vents work well and they are subject to a routine maintenance program. We are sorry to hear that you were not fully comfortable in your room during your last visit.

We hope to welcome you back very soon.

Enjoy a wonderful Sunday,

Hotel Management

1 month ago
StRegisNYC New York City, New York Property representative
Helpful answer
0
Votes
Not as helpful

Good evening,

Thank you for giving us the opportunity to follow on patterns and give you an answer. As mentioned before by another contributor, December is generally busy in the city. We noticed some difficulties with the traffic but it is inconsistent. Walking around is very convenient and easy without disruptions.

We hope we gave you an idea on what is happening around 55th street and 5th Avenue. We are looking forward to welcome you back soon.

Sincerely,

Octavia

4 months ago

See all questions (4)

Questions? Get answers from The St. Regis New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View is irrelevant; for better rest request an interior room”
Tau1, 1 week ago | Read review
“Book a room with a view of Fifth Avenue and Midtown Manhattan”
866TaylorB, 1 week ago | Read review
“We had a 3rd floor room and road noise was obvious some mornings.”
BACCHANAL, Mar 16, 2017 | Read review
“Our corner suite facing Madison Avenue was extremely quiet”
janeottenberg, Mar 15, 2017 | Read review
“deluxe guest rooms are huge and great value for what they are in my opinion”
nickyg98, Mar 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$815* /night
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Prices are for 1 room, 2 adults
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