Great experience! Front desk was very accommodating, welcoming, helpful, and knowledgeable. I’ve stayed at other places within the city, and usually the front desk is not friendly. I would recommend staying here, and would come again. Definitely a great place to stay. Glad their are renovations happening, as it would be a really nice place to stay. Especially being that it is so close to 5th ave. A lot of growth potential.
We were in for a today show concert and this hotel was perfect for us. The staff, most importantly the dear Tequila, took great care of us and ensured we had what we needed for a comfortable night! The room was clean and comfortable. Air conditioning was chilly and delightful. Bathroom was recently updated and felt fancy! New york hotels that aren’t a billion dollars can be a disaster, but I assure you this one is not.
I don’t usually leave reviews on hotels I stay at but I had to leave 1 here. The hotel could use a update on the rooms but the service was phenomenal. The staff at this establishment went above & beyond to make sure my family had the best stay possible. I’d like to thank Tequila & Sabiha specifically for all their help with my needs during our stay. Would definitely return.
I rarely write a hotel review, however i have had a great stay at the shoreham hotel in NY. My room was wonderful, however what made my stay so memorable, and why I would return again, was the amazing client attention I received from the staff, specifically Tequilla Smith at the front desk. She is personable, kind, and helped me so much!
I had never heard of this hotel when I booked it through Airbnb… The location was outstanding and we felt VERY SAFE! The hotel is not fancy and the rooms could use some TLC, but it was comfortable and clean! Anna, the front desk manager took outstanding care of our stay!… We felt special and spoiled! Hope we get a chance to go back and stay there again soon!
Unfortunately this hotel does not live up to the pictures on its web site. The rooms though clean are tired. The TVs have very fuzzy pictures, the Wi-Fi dib not work at all in our room. Fridges appear to have been removed from rooms. And the whole week we were there the ice machine was out of order I asked for glasses for our room and none were provided. There is no guest lounge/ bar. I was informed that new owners are converting this area into a restaurant. Neither my husband or myself are large people but when you stood at the bathroom sink the back of your legs were pushing on the rim of the toilet. Housekeeping and bellboy were friendly and helpful but front of house was not very good. My son arranged for a parcel to be delivered, informed them that a parcel for him would be arriving yet they declined to accept it. Also we asked them to book us a car to the airport , they for some reason booked two cars which caused a lot of confusion. Having stayed in New York and a number of other major cities around the world this hotel fell below the standard I expect .…
I absolutely love staying at this hotel, the staff is amazing! Especially Anna, she is a complete sweetheart and is so warming and makes you feel comfortable from the minute you walk in. My co worker and I stayed here for a work trip and we loved it. The rooms are great and the beds are really comfortable. You will definitely get a great night sleep here. Recommend this hotel to all family and friends trying to stay in the city. They also made some renovations in the lobby that look really nice. Can’t wait for the restaurant to open so I can try it the next time I stay here! :)
Be aware: this isn't a typical hotel. Two properties in one building. The lobby is under renovation and signs are confusing. JURNRY app users have a different elevator and NO front desk support. (Except for luggage guy. He was so nice and pqtient.) The people behind the desk won't/can't serve you because they work for the other non-Jrny property. Use the app for any service needs. Bypass front desk. Rooms as described in others' reviews
Quite disappointed to be honest. Room was tiny and could do with an update. Carpet disgusting Bathroom was probably bigger than the room. No restaurant or breakfast service apparently coming soon. Not even an bar/ refreshment area to have a drink which I think is quite bad cant really advertise as hotel in my opinion. On a positive note was in an ideal location , stones throw from central park and walking distance to everything. Subway station right around the corner. Some great restaurants and food places on the same street. Was a really great shower and bathroom was good size. Staff were also very nice and helpful with directions.
The Shoreham is perfect for midtown visitors, yet quiet for the center of NYC. Rooms are ample and staff is terrific. I have seen reviews complaining about bathroom size but this is not Kansas. Everything one needs is provided by the Shoreham