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Royalton New York Hotel

Traveler (634)
360
Panoramas (8)
Videos (1)
Certificate of Excellence

About

#171 of 501 hotels in New York City
Location
Cleanliness
Service
Value
Certificate of Excellence
Exclusive from the very start, the Royalton began as upscale residences overlooking 43rd and 44th Streets before becoming the sophisticated boutique hotel it is today. A canvas showcasing the work of well-known design firm Roman and Williams, the Royalton plays with light and texture to create an intimate and urbane mood from the moment you walk through the door, while Charlotte Macau’s attention to detail in our luxury rooms offer a sleek and timeless style with maximum comfort.
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Property amenities
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Center with Internet Access
Meeting rooms
Concierge
Non-smoking hotel
Public wifi
Paid wifi
Paid internet
Internet
Restaurant
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Safe
Minibar
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
Visit hotel website
Special Price:Book here for $10 off!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
478Restaurantswithin 0.3 miles
182Attractionswithin 0.3 miles
Neighborhood
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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2,877Reviews
59Q+A
100Room tips
Traveler rating
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Popular mentions
Over all was a great hotel room was beautiful.. great location Only down side was the continental breakfast was terrible just cereal yogurt and stale bagels and pastries Overall though the hotel was fantastic
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Review collected in partnership with this hotel
Response from SiobhanD393, General Manager at Royalton New York Hotel
Responded yesterday
Thank you so much for sharing your feedback with us, 387beckyf! We appreciate your compliments regarding our atmosphere and accommodations. Our ambiance is something in which we take a lot of pride. We appreciate your praise for our prime location as well. We will make sure to share your concerns regarding our breakfast options with our food and beverage team moving forward. We're glad you enjoyed your time with us so much. We'd love to see you back again soon. Thank you!
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The hotel is nice, and I enjoyed the stay in this funky hotel - but they are just dishonest people there. When I arrived they told me I had to pay a resort fee of US$34+taxes per night and we weren't even in a resort. Never mind - the services were poor (wifi slow and international calls did not work - it looked like they were recording calls as the calls would cut off in 1 minute and then I could hear the other party speak in a loop). Hotel waived the resort fees when I complained. When I left, they said no other charges, but slapped me quietly with a charge on my credit card with no intimation at all. Later when I called to ask what was this charge, they said it was a minibar, and I didn't consume anything from the minibar. They didn't have the courtesy to inform me via email about this charge and thought they would get away with it.
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Response from SiobhanD393, General Manager at Royalton New York Hotel
Responded 3 days ago
Thank you for sharing your feedback. We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to show you the service we're truly capable of providing.
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I've stayed at the Royalton many times, but this was the first time I felt moved to write a review. Every visit has been excellent - marked by excellent customer service, impeccable rooms and great atmosphere in the Lobby area to include the Bar areas. However, this visit stood out notably by the check-in process handled so professionally and effectively by Jenelle Gonzalez, Rooms Division Manager. Ms. Gonzalez took considerable time to ensure I had just the right room that fit our needs. It was a collaborative process marked by her professionalism and effectiveness.
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Response from SiobhanD393, General Manager at Royalton New York Hotel
Responded 4 days ago
Thanks for sharing this lovely review, FarAway740658! We're thrilled to hear you enjoyed your stay with us. It's our pleasure to accommodate you and we appreciate your praise. It's fantastic to hear that you enjoyed our comfortable accommodations, our welcoming atmosphere, and our hardworking staff. Jenelle is an excellent member of our team. She always goes above and beyond for our guests. You can see why we love having her here so much! We're looking forward to sharing another amazing experience with you soon. Thank you for your continuous patronage to our hotel, and have a beautiful day!
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Perfect location. Service was great on all ends, staff was very friendly and accommodating. House keeping stopped to chat with us for a second and assured us that anything we needed, they would be glad to assist. The rooms were super clean and the Beds were very comfortable. Would definitely stay here again!
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Review collected in partnership with this hotel
Response from SiobhanD393, General Manager at Royalton New York Hotel
Responded 5 days ago
Thanks for the splendid review, Britt! It's fantastic you had such an excellent experience with us and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We look forward to hosting you again soon so we can share another amazing experience with you. Have a beautiful day!
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This hotel was incredibly clean, and had the most amazing staff. The location is absolutely amazing; close enough to the action but far enough to not be disturbed. A rare find in such a city. Worth every penny!
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Review collected in partnership with this hotel
Response from SiobhanD393, General Manager at Royalton New York Hotel
Responded 6 days ago
Thank you for the fantastic review! We're delighted your time with us was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Have a splendid day!
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PRICE RANGE
$186 - $544 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royalton new york hotel new york city, royalton new york city, new york city royalton, royalton hotel new york
LOCATION
United StatesNew YorkNew York CityManhattan / Midtown West / Midtown
NUMBER OF ROOMS
168
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