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Royalton New York Hotel

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Traveler (568)
Room & Suite (460)
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Overview
  • Excellent49%
  • Very good31%
  • Average14%
  • Poor4%
  • Terrible2%
Travelers talk about
“loft suite”(49 reviews)
“times square”(287 reviews)
“new york”(342 reviews)
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
4 Star Hotel
All hotel details
Additional information
Offers from Royalton New York Hotel
Special Price: 20% OFF + 3 FREE REWARDS
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Offers from Royalton New York Hotel
Special Price: 20% OFF + 3 FREE REWARDS
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Reviews (2,464)
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1,051
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56
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LanguageEnglish
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1,051
644
303
102
56
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All reviewsloft suitetimes squarenew yorksoaking tubroom servicebryant parkstandard roomlobby barrain showerperfect locationmidtown locationgrand central stationfifth avenuean upgradetwo blocksrockefeller centerstreet noise
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1 - 5 of 2,156 reviews
Reviewed 3 days ago

We had a great experience at the Royalton. The staff was very friendly and accommodating. This was my 4 year old's first trip to NYC and they helped make it a success. The staff was great with my son and made us feel very comfortable....More

Review collected in partnership with this hotel
Thank CaryD80
Response from Siobhan D, General Manager at Royalton New York HotelResponded 2 days ago

Thank you for the great rating, CaryD80! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our friendly staff, but we are disappointed to hear that we could have done more for you. We...More

Reviewed 3 days ago

Stay somewhere else that's been updated recently. The ownership needs to make some changes. No room service. No coffee maker in the room. Little things missing. The bed was brutal. Lighting was poor. What else can I say. There are better places to stay.More

Review collected in partnership with this hotel
Thank gerald p
Response from Siobhan D, General Manager at Royalton New York HotelResponded 3 days ago

We appreciate you taking the time to share your feedback with us, Gerald. It's unfortunate you had such challenges during your time with us and that our bedding didn't meet your level of standards. We're also disheartened that our amenities and services offered weren't up...More

Reviewed 4 days ago

Excellent location, but lobby a bit noisy on weeknights with bar. The dark lobby may be trendy, but not so good for visibility. The breakfast was overpriced. Didn't have any other meals there. Overall it's an excellent location with friendly staffMore

Review collected in partnership with this hotel
Thank judithtankard
Response from Siobhan D, General Manager at Royalton New York HotelResponded 4 days ago

Thank you for the 4/5 rating, Judith! We're happy you had a pleasant stay with us and appreciated our prime location and friendly service. It's unfortunate you had such challenges with our noise levels and breakfast options. We're disappointed we couldn't accommodate your needs and...More

Reviewed 5 days ago via mobile

Fantastic experience. The building itself lends itself to a wonderful time: roof deck, spacious lobby, new rooms and great staff. Kudos to Dan Lusardi who made our latest trip perfect. He juggled five rooms for family who came to town for my daughter’s one year...More

Thank vkondaveeti
Response from Siobhan D, General Manager at Royalton New York HotelResponded 4 days ago

Thanks for the great review, vkondaveeti! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our comfortable rooms and prime location, but also our helpful service! Your praise lets us know we're doing...More

Reviewed 5 days ago

This hotel is not appropriate for business travelers. The rooms feel like prison cells with essentially no natural light and poor air quality. The hotel is marketed as a luxury property but this is terribly misleading. This hotel is a disgrace.More

Review collected in partnership with this hotel
Thank 875collins
Response from Siobhan D, General Manager at Royalton New York HotelResponded 5 days ago

We appreciate you taking the time to share your feedback with us, Collins. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
$219 - $565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#96 Romantic Hotel in New York City
#128 Business Hotel in New York City
#187 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$219 - $565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#96 Romantic Hotel in New York City
#128 Business Hotel in New York City
#187 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveler (568)
Room & Suite (460)
Dining (37)
Amenities (17)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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johnboy m
March 12, 2018|
Answer
Response from Geoff C | Reviewed this property |
Sorry...we flew into EWR and took a train to Penn Station..from there it was only a 20min walk. If you are more than 1 person travelling, I would recommend a cab from LGA.
1
Vote
ChrisCarrefc
March 9, 2018|
AnswerShow all 3 answers
Response from jks24 | Reviewed this property |
Honestly don’t remember but list hotels will swipe your credit card on arrival
1
Vote
Room Tips
"There is no view"
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"Avoid rooms overlooking 44th on lower floors to avoid noise and lights"
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"floor 11 is high enough not to hear any street noise!! some rooms have two double beds!!"
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"There are no "good" rooms"
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