Location is perfect if you have business or leisure in the midtown area and it’s all walkable. The rooms however, suck. I think they do an adequate job cleaning but there’s only so much you can do with outdated furniture, worn out carpet and lighting. when you travel for work you spend a lot of time in hotels so I prefer rooms I don’t mind staying in and this is not that. If you just need a place to sleep and don’t really care about amenities this is the place for you. If you want or are used to a robe and slippers type setup do not stay here. The bar also has not reopened since Covid which really gave this place life and is how I first found it. Now it feels like a shell of it’s former self which is not unusual but I think it needs to decide what it wants to be because it currently leaves guests wanting. It could be so much better if they invested a little. You would do better at the Iroquois across the street. It’s been recently renovated so will cost you more but depending on what you need for a comfortable stay it will be worth it. …
Isaiah was amazing. I came to Royalton for a birthday trip with me and my partner. Isaiah upgraded our room as a treat and made sure we had an amazing stay. The gentleman by the door was also so kind. He directed us to all the right places ! Overall, amazing stay, clean rooms, and great service Will be back here again
Really good rooms: spacious, clean and comfy bed. However, really really noisey. Very little sound proofing in the windows, and very noisey traffic on ground level The bar and restaurant have been closed since Covid which is inconvenient, but there are coffee shops and restaurants near by.
This hotel - the public spaces and the rooms -- are incredibly well designed to make use of NY-sized spaces. The inclusion of a bench and vanity mirror/ledge in the bathroom - even of a standard sized room with a queen bed -- is unexpected but SO useful. Also, they were able to fit in a couch and still have open walking space so you don't feel like you're in a closet. And useful plugs/charging at the bed, at the desk.
Fine location and staff was nice but it ended there - Big room but old furniture - no resturant or bar - no ice in the building. Street sounds came right into room. Sorry I can't recommend this hotel.
I typically don’t write reviews, good or bad. Understandably it’s how consumers can get a good idea of the value they are receiving for the money spent. So I’ll get right to the point. Isaiah, the hotel manager on duty, set the tone immediately for our stay. He was an absolute gentleman; a genuine and compassionate person focused on creating the best possible stay at Royalton. The room was perfect for what we needed. A very soft, comfortable king bed, a generous size (fancy) tub/shower, and a decent view of the city. The staff was attentive and courteous. I called down to the front desk to ask where I could find ice, and instead of directing me, a gentleman was at my door within minutes with a giant bucket of ice and cups. To me, that is service! We could not have asked for a better stay. It perfectly complemented our weekend stay. I can not thank the Royalton staff enough. We will absolutely be back!…
After Hotel Tonight made a tough day for us, David and Isaiah turned our weekend around by providing incredible service and taking good care of us. The hotel isn’t super bougie and won’t satisfy an itch to be fancy, but it’s very clean and just a few blocks from Times Square, so entertainment and good food are within walking distance. This place seems like it was probably dope a few decades ago and the classic vibe is kinda cool. Be sure to request a room with outward facing windows, not every room gets natural light and it makes a difference.
Our room was nicely decorated and clean, albeit small. The bed was comfortable. The bathroom was nice. The lobby was very nice and staff was helpful. For the amount we paid this was a great value considering the location. We would stay here again.
While we had a good price (stayed prior to the UN Assembly), I was surprised by some of the disconcerting aspects of the hotel. Covid has not been kind to the Royalton. There’s no bar & no dining. The lobby is EMPTY so there’s no vibe either. Our room had an unusual smell. Something like a vegetable that’s been microwaved too long. Also, who has window unit AC units anymore? It was loud and very old. We stayed 3 days, and I was really ready to get out of there.
Having stayed and also dined at The Royaltin, we were pleased to be able to return for four nights. Felt a little sad that the super bar and dining area is largely unused but the rooms, by NYC standards, are large, smart and really well put together. Janeay, Isiah and Phil were outstanding and the service will ensure we try and return before long and I’d happily use for a business trip soon but I do hope the owners take the step of opening up all facilities - this is far too cool a hotel to end up just a room only building