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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Loews Regency New York Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#104 of 539 in New York City
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Gold level
Situated boldly on New York’s Park Avenue, Loews Regency New York Hotel is conveniently located in Manhattan on New York’s famed Upper East Side. Each of the stunning 379 guestrooms and suites seamlessly blend iconic Art Deco design with modern sensibilities, craftily merging form and function to complement over 50 years of service expertise. The hotel is also home to six signature suites, each boasting their own character and aesthetic for a truly residential style stay. Experience the allure of Park Avenue at The Regency Bar & Grill or Julien Farel Restore Salon & Spa, and in our neighborhood with the city’s key attractions nearby including Central Park, Museum Mile, Madison Avenue shopping and more.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Banquet room
Meeting rooms
Spa
Facial treatments
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand movies
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
203Restaurantswithin 0.3 miles
81Attractionswithin 0.3 miles
Contact
540 Park Avenue & 61st Street, New York City, NY 10065-7366
Getting there
59th StNew York City Subway3 min
Lexington Ave / 63rd StNew York City Subway4 min
Rental CarsSee rental cars from $39/day
2381Reviews36Q+A100Room tips
Reviews
Traveler rating
- 1,816
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Popular mentions
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Most Recent
My husband and I stayed at the Loews Regency this Mother’s Day weekend. Ms Marioara Sfera checked us in with warm hospitality and consummate professionalism. The standard she set was mirrored during our stay. Special thanks to Keturah who was able to accommodate us at the restaurant during the busy holiday morning.
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Date of stay: May 2022
Value
Location
Service
Helpful
Response from John Maibach, General Manager at Loews Regency New York Hotel
Responded 2 days ago
Hello 743Marvin and thank you very much for sharing your experience. I am thrilled to read that the team took great care of you, especially Mari and Keturah. I will be sure to share your post with our team and personally thank those two for making a lasting impression. Thank you again for acknowledging their efforts. We look forward to welcoming you back soon.
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Hotel's Favorite
My family has just returned from an Easter holiday in New York City. We spent a week at The Regency and enjoyed every moment of our stay. With hotel rates skyrocketing, it was a relief to find something reasonable in such a desirable part of the city. Excellent restaurants in close proximity, not to mention the Regency Bar and Grill. Some of the friendliest service in the city and terrific comfort food. Our accommodations at the hotel were lovely. Good size for the two of us and simple elegance with the decor. Very comfortable bedding. Housekeeping was efficient and super clean - given what's gone on in the world over the last two years, I've become used to limited second rate service, even when you're paying top dollar. Not at the Regency. This was exceptional service all around. With family in the city, I look forward to returning often and now, to me, The Regency is a part of my New York.I can't wait to go back. Thank you for a memorable stay and a very Happy Easter!…
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Date of stay: April 2022
Value
Location
Service
Helpful
I was able to spend 2 weekends in a row at this hotel and I cannot say enough great things about the service. Robert & Ela at the concierge desk have to be 2 of the best and brightest in the city. Extremely knowledgeable about the area and directing towards the perfect spot you are looking for. The bartenders are all so friendly and I looked forward to spending part of my evening with them each night. Kyle, Giuseppe, and Sonny were very attentive. They all run circles around the bar and we so polite. Housekeeping team were fantastic and even walking down the hallway they would ask you if you were going down and press the button for you for less of a wait time. Everyone anticipated our needs throughout the trip. I will definitely be back and everyone should stay here.
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: Luxury King for a little extra space and larger bath
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Helpful
Response from John Maibach, General Manager at Loews Regency New York Hotel
Responded 2 days ago
Thank you very much for your amazing post, Sabregirl2006. I am so pleased to hear that we have earned your loyalty. While I have shared your post with our entire team, I have personally thanked Ela, Robert, Kyle, Giuseppe, Sonny for their efforts and read your post to our housekeeping team during their daily standup. Thank you for sharing your experience and recognizing those who made an impact. We hope to see you again soon.
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The room is dismal. There is no coffee pot. As an Amex Fine Hotel this does not meet that standard. On a good note, the windows open for fresh air. Unusual in a nyc hotel. And, the staff is lovely. Tries to be old school nyc glamour, but just does not accomplish that. Incoherent design.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from John Maibach, General Manager at Loews Regency New York Hotel
Responded 2 days ago
I am so sorry, Robin B, that we failed to meet your expectations. Please accept our apologies. While I can't do much about the design, should you decide to stay with us in the future, I can arrange for a coffee machine to be in your room. Again, my apologies for a disappointing stay and we do hope to earn your loyalty again in the future.
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Lovely old hotel, but the service was pretty lackluster. Front door staff was unfriendly to almost surly. Housekeeping staff was nice and the room was well kept, but the housekeeping cart was kept in the open in the hallway all day (not a luxury hotel look). And paying over $1,000/night for a suite came with no warning that they were renovating the room right next to us, and I had to do conference calls with drilling in the background. Would not recommend this hotel. I’ve never had issues, but this was pretty bad.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
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Helpful
Response from John Maibach, General Manager at Loews Regency New York Hotel
Responded 2 days ago
Hello Irene B and please accept my apologies for a very disappointing experience. While we have done our best to inform guests prior to arrival of our façade restoration project, which I believe is what you are referencing, I am so sorry if this came as a surprise to you as that is certainly not our intention. Equally concerning is your comment about our doormen and we did share your feedback with them constructively as a training tool. My apologies for their demeanor as what you described is not acceptable. It appears that you have stayed with us before and hopefully you do realize that these are not normal occurrences. I do hope you give us an opportunity to earn your loyalty again and if I may assist, please contact me directly. Thank you.
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The Loewe's Regency was the perfect place to stay for a weekend in the city, which allowed us to walk every place we wanted to go - from the MET to Central Park, the Theatre district and everything in between. The beds are divine - so comfortable. The hotel is lovely - and quiet, so there was no noise within hotel or from the outside to disturb sleep. We loved it and hope to go back!
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from John Maibach, General Manager at Loews Regency New York Hotel
Responded 2 days ago
Hello caf78 and thank you for sharing your experience. Yes, our location is perfect for exploring NYC and so glad you were able to take advantage of it. Thank you, again, and we hope to see you soon.
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I have actually reviewed this hotel previously but am taking the time to give another shout out! My husband and I visit the Regency at least three times a year. There has never been a time that we were not treated like old friends returning for a visit. We are greeted warmly by the entire staff, including door men and concierges. The staff makes every effort to make our stay very special. No request is treated as a bother. I would highly recommend the Regency as your New York go-to hotel!
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Date of stay: April 2022
Helpful
Response from John Maibach, General Manager at Loews Regency New York Hotel
Responded 2 days ago
Hello lindal292 and thank you so much for your loyalty over the year and also for sharing your experience. Our brand has embraced a 'Welcoming You Like Family' slogan and so glad you can experience it multiple times, first hand. Thank you again and we look forward to seeing you later this year!
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The hotel generally was fine, but the quality of service and lack of room amenities was far below what one would expect from a five-star hotel. The staff could definitely have been more attentive and friendly. No coffee machine, wine glasses, corkscrew in the room. Inconsistent maid serve - taking away toiletries and not replacing them, bathmats disappearing and reappearing, not replacing coffee supplies. We had a mini kitchen, but there were no plates, knives or forks.. We had to jerry rig the bathmats to prevent water from pouring out of the shower. The most egregious occurrence was when my wife had some pants delivered to the hotel. We expected the pants to arrive by six on the Saturday. We heard nothing from the staff. I called and was told nothing had arrived, I went to the front desk and was told nothing had arrived. On the Monday we followed up with the clothing store and were assured the pants had been delivered. After several more calls to the front desk, and after we insisted the pants were in the hotel, they were finally found! Our name, address and room number were prominently written on the clothing bag Ridiculous. Once again, not the level one would expect from a purported five-star hotel and certainly not worth the price. …
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from John Maibach, General Manager at Loews Regency New York Hotel
Responded 2 days ago
Hello linman604. Please accept my sincere apologies for a very disappointing and frustrating experience. I am so sorry that we failed to meet your very basic expectations. While very disappointing to read, I do appreciate you sharing your experience so we may work with our team and learn from our mistakes. I would welcome an opportunity to personally apologize and would ask, since I do not have your contact information, that you connect with me as I would like to make amends. I can be emailed at john dot maibach at loewshotels dot com. I hope to have the opportunity to connect. Thank you.
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We had an absolutely lovely stay at this Park Avenue location. The staff was very friendly, and the room was immaculate. We had plenty of towels and space. Convenient parking made it easy to arrive by car. Easy walking distance to The Met and Broadway. Only 2 blocks from Central Park, close to the children's zoo.
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Date of stay: April 2022
Value
Rooms
Service
Room Tip: We were on the 4th floor and it was very quiet. I expected to hear street noise, but there was none.
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Helpful
Rooms are in a state of disrepair and are pretty gross. Served stale bread and moldy berries. Pillows are marshmallow soft and the bed is rock hard. The edible food is obviously expensive and you would do better to not eat at the restaurant. The staff is nice.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$463 - $1,071 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regency new york city, regency hotel new york, new york city regency, loews new york city, new york city loews, regency hotel nyc
LOCATION
United StatesNew YorkNew York CityUpper East Side
NUMBER OF ROOMS
379
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Claim Your Listing Frequently Asked Questions about Loews Regency New York Hotel
Which popular attractions are close to Loews Regency New York Hotel?
Nearby attractions include Museum of Jewish Heritage (0.1 miles), Tiffany & Co. (0.3 miles), and FAO Schwarz (0.2 miles).
What are some of the property amenities at Loews Regency New York Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Loews Regency New York Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Loews Regency New York Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Loews Regency New York Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Loews Regency New York Hotel?
Conveniently located restaurants include Daniel, BG - Bergdorf Goodman, and Sprinkles.
Are there opportunities to exercise at Loews Regency New York Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Loews Regency New York Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Regency New York Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Regency New York Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Loews Regency New York Hotel?
The staff speaks multiple languages, including English and Spanish.