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Loews Regency New York Hotel

540 Park Avenue & 61st Street, New York City, NY 10065-7366
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 06/30/22
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Traveler (442)
Room & Suite (350)
Videos (2)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Loews Regency New York Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#81 of 531 hotels in New York City
Travelers' Choice
GreenLeaders Gold level
Situated boldly on New York’s Park Avenue, Loews Regency New York Hotel is conveniently located in Manhattan on New York’s famed Upper East Side. Each of the stunning 379 guestrooms and suites seamlessly blend iconic Art Deco design with modern sensibilities, craftily merging form and function to complement over 50 years of service expertise. The hotel is also home to six signature suites, each boasting their own character and aesthetic for a truly residential style stay. Experience the allure of Park Avenue at The Regency Bar & Grill or Julien Farel Restore Salon & Spa, and in our neighborhood with the city’s key attractions nearby including Central Park, Museum Mile, Madison Avenue shopping and more.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Fitness / spa locker rooms
Breakfast available
Banquet room
Meeting rooms
Facial treatments
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
On-demand movies
VIP room facilities
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish


Full view
100Great for walkers
Grade: 100 out of 100
205Restaurantswithin 0.3 miles
78Attractionswithin 0.3 miles
2346Reviews36Q+A100Room tips
Traveler rating
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Popular mentions
dafadau wrote a review Jan 7
London, United Kingdom16 contributions10 helpful votes
Insanely expensive for an insanely average hotel. You're paying for the location. When we got to the room, there was a note explaining that there'd be building work outside for the entire duration of our stay, from 0800 onwards to 1700. This was not mentioned at the time of booking, nor was it on their website. The room was tiny, even by New York standards, with way too much useless furniture crammed in, resulting in tripping and bashing. The bathroom was the size of 2 wardrobes. There were also 2 wardrobes taking up a huge amount of room, in a baffling design decision. Room was next to the lifts, so you can hear them going constantly; I particularly enjoyed the pings at every call. Cleaning staff decided that they had to slam doors and clean out their maintenance cupboard, every morning, at 0900, directly outside the room. Everything was closed in the hotel (fair enough), but hardly any staff around to actually do anything was annoying. You're completely paying for the location with this hotel, and there are far, far better around for far less cost.
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Date of stay: January 2022
Response from John Maibach, General Manager at Loews Regency New York Hotel
Responded 2 weeks ago
Hello dafadau and please accept my sincere apologies for a very disappointing stay. I am very sorry we couldn’t meet your rather simple expectations. While I wish we had the opportunity to address while you were with us, I appreciate you taking the time to share your experience as there are a number of areas that we can address immediately, so thank you for the opportunity. When you travel to a hotel of our caliber, you do not expect to be disturbed by the staff nor have issues with room size or the location of your room. I have addressed our team in multiple departments so there is a clear understanding of how we are to conduct our business when on our guest floors. I am sorry that this had a negative impact on your stay. I also apologize if the façade restoration noise impacted your stay and that you were not aware of it until you arrived. We have taken every precaution we can take to inform our guests prior to arrival. On our website, when you enter your stay dates, there is a large banner just above the room types that clearly states what to expect at the property. In addition, for anyone whose email address we have on file, usually those who reserve directly with us, it is also communicated in a pre-arrival email. As you reserved via a third party travel website, we do not receive your contact information prior to arrival. However, we have taken the added precaution of notifying all of our partners and the suite that you reserved with, has it listed under the ‘Policies’ section of our page. I am sorry that you did not see this. As we are in the midst of a pandemic, not to mention a spike in cases throughout our city, our business is no different from any others and so we have made some very slight modifications to our offering. However, while you were with us, the restaurant was and has remained open for breakfast and dinner 7 days a week since the day we reopened on May 12, 2021, Room Service has been available for all three meal periods since that date and our café is open 7 days a week 10 - 12 hours per day. It was and continues to be very important to us to be able to provide some type of safe dining experience for our guests every day and I am proud of that our team has embraced that challenge, something many other local hotels are not currently offering. Dafadau, once again, please accept my sincere apologies for a stay that fell far short of the typical Regency experience. I’d like to make amends, and already have initiated such by contacting your online travel agent, but I do not have your contact information so if you could connect with me at your earliest convenience, I would appreciate it. Thank you very much.
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Gerry D. wrote a review Jun 2021
New York City, New York10 contributions5 helpful votes
Hotel's Favorite
Very classic Manhattan jewel. Spacious room with very comfortable bedding and beautiful bathroom. Amazing staff that puts visitors needs first at all times. A very special thank you to David Weidlich the best Senior Vice President of Operations any company could ask for. A special thank you to Chris as well who knows how to create a VIP experience and makes you feel at home. Thanks all, Gerry D.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
drericfazio wrote a review Jan 3
Tampa, Florida1 contribution
Title says it all. Very underwhelmed with property both in quality of room and staff. Will not stay here again. Staff weren’t rude outright but very disengaged. Restaurant service was terrible in the hotel - the only person who acted like a five star hotel employee was the room service person who answered the phone to take the limited orders they had available.
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Review collected in partnership with this hotel
Date of stay: December 2021
Sleep Quality
jai5qj8i81 wrote a review Jan 2
1 contribution
All I can say is phenomenal service! We’ve had the best experience even prior to our arrival! I booked a three night stay for my 40th birthday/Christmas shopping through Amex Platinum travel. Prior to arrival, I had a minor mishap regarding the reservation and Amex, (no fault of Regency whatsoever.) I felt as if the trip was starting off negative and may not recover, however Chris, the manager at the Regency turned that around AND THEN SOME! Because of Chris, my husband and I had one of the best trips we have ever had. Chris was beyond friendly, professional and accommodating. He did exactly what he said he would do! He returned my call when receptionist said he would, he texted me when my room was ready early, and he gave me an absolutely amazing upgrade. When I arrived on December 17th around 1pm the doorman unpacked my car happily and was extremely welcoming, we had enough luggage and shoes for a month long trip! The bellman brought my luggage up to my suite (and arranged/laid it out lovingly!) while I checked in. I was very happy when I looked at the Gentleman’s nametag that checked me in as it read “Christopher.” Chris had already been such a big help and completely turned my day around- I was so happy to see him at check in. Check in was extremely fast and Chris did an excellent job going over the perks that came along with my Amex reservation (daily breakfast, free internet, $100 credit etc.) When I arrived to my room I was blown away, I had two views out of separate sides of the suite, housekeeping had the room immaculately cleaned and the beds and linen provided me the best night’s sleep I have ever had. (Currently saving the 7K to buy my own!) In the evening, Prosecco, Hot Chocolate and Cookies where provided in the lobby by a lovely Gentleman who again went above and beyond (Reoccurring theme here). Anytime we left the hotel we had our car service waiting out front, and the extraordinary doorman anticipated our needs and had the doors ready and open for us, this was most helpful given it was very, very cold during our stay. Ivan should be commended for his efforts. I loved the location of the hotel, as the front entranced felt as if it was a quiet side street, yet it was perfectly, centrally located. The staff is top notch and I would absolutely recommend over the Mark and St. Regis. I can't wait to return! Thank you again!
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Review collected in partnership with this hotel
Date of stay: December 2021
Sleep Quality
aremites wrote a review Jan 1
Camano Island, Washington74 contributions94 helpful votes
Loews is located in a great area if you are looking for shopping, quiet and central park. Overall I was very pleased with the hotel and service and did give them 5 stars because of the location and customer service, especially the doormen. We were not in NYC for the view so we did not care what our room view was. We had the grand executive suite and this was perfect for traveling with our teen daughter. The 2 bathrooms were a huge plus. The beds were comfortable and warm. Overall the hotel was clean and housekeeping did a great job. The hotel itself could use some improvements on fit and finish in the rooms. For example, our room looked like it was renovated but the walls were scratched and marked up and there was random damage in odd places that seemed like their construction or maintenance team are not paying attention too. The bathroom was large but lacked hooks to hang our robes or towels. there was 1 hook. In the living room there was some type of orange crusted liquid that appeared to be spilled orange juice down the drawers. Housekeeping attempted to clean it but it looked old and needed to be scraped off and repainted. The restaurant is closed to only hotel guests which is nice and the food was great. The salmon platter was excellent and the avocado toast was great. There was a lot of mixed messaging between their website and onsite. These were not deal breakers for us as we were not spending much time in the hotel. It was more just annoying from a communication stance. I share them incase you should incur them and know they are not an issue. The first was I pre-checked in online. When I arrived, the process in the email did not match the front desk, they also could not locate it and the communication was unclear on what the issue was but it was resolved and they let us check into our room early after our redeye. So this was not an issue for me. The second was the room service, online it states they are open until 10, the hotel info I was texted stated 1045 or 11pm, when I called they stated 1030, it was 1030 and they said it was too late. Again, not an issue just more frustrating about the mix messaging. the 3rd was online it states there is a town car for suite users, my husband needed to run to a store to pickup my shoes and when he asked, the front desk stated that was gone years ago. Again not a big deal, just more inaccurate information from the website to the actual location and want travelers to know this upfront. I gave the hotel a 5 star because of the housekeeping and location is superb as well as the customer service and that's what matters to us. I absolutely love the text option for the front desk, it saves so much time.
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Date of stay: December 2021
$421 - $734 (Based on Average Rates for a Standard Room)
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United StatesNew YorkNew York CityUpper East Side
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Frequently Asked Questions about Loews Regency New York Hotel
Which popular attractions are close to Loews Regency New York Hotel?
Nearby attractions include Tiffany & Co. (0.3 miles), FAO Schwarz (0.2 miles), and Dylan's Candy Bar (0.2 miles).
What are some of the property amenities at Loews Regency New York Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Loews Regency New York Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Loews Regency New York Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Loews Regency New York Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Loews Regency New York Hotel?
Conveniently located restaurants include Daniel, Ora Di Pasta, and BG - Bergdorf Goodman.
Are there opportunities to exercise at Loews Regency New York Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Loews Regency New York Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Regency New York Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Regency New York Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Loews Regency New York Hotel?
The staff speaks multiple languages, including English and Spanish.