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    The Westin New York Grand Central

    212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
    (212) 490-8900
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    12/4/2017 12/5/2017
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    Traveler (786)
    Room & Suite (508)
    Dining (16)
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    Overview
    • Excellent41%
    • Very good39%
    • Average13%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “great location” (503 reviews)
    “new york” (505 reviews)
    Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
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    Offers from The Westin New York Grand Central
    Special Offer: Breakfast for 2 Included
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    Rooms
    Dec 4Dec 5
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    1 room, 2 adults, 0 children
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    Reviews (3,519)
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    761 - 765 of 2,826 reviews

    Reviewed November 10, 2016

    Our stay and The Westin Grand Central Station My family ( 4 of us) and I have just returned from a 3 night stay at The Westin Grand Central Station. We booked a deal through Virgin and paid extra for a room upgrade as 4...More

    1  Thank 240FrankieH
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded November 11, 2016

    Hello 240FrankieH, Thank you for taking the time out to review our hotel. I am delighted to hear that our Front Desk Managers were able to find you a room that was better suitable for your stay and family needs and our location. As we...More

    Reviewed November 9, 2016

    Stayed one night pre cruise arrived before check in time no problem room was ready ,Central location ,Great views from room,the staff are friendly and helpful. inroom tea and coffee, bath robes,within walking of times square and rockefeller centre,wifiMore

    Thank Paul M
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded November 17, 2016

    Hello Paul M, I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear...More

    Reviewed November 9, 2016 via mobile

    This hotel is a great value. The rooms were spacious, clean, and updated. The decor was very nice and the bedding was heavenly. Hotel service was excellent. Great location. It is quiet but you can walk to Times Square. Subway station close as well as...More

    Thank Susan999999999
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded November 18, 2016

    Hello Susan999999999, I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear such...More

    Reviewed November 8, 2016

    More

    Review collected in partnership with Amoma.com
    Thank johneZ634EK
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded November 11, 2016

    More

    Reviewed November 7, 2016

    Our room was clean and comfortable we had side view of the Empire State Building that was really awesome at night, we walked to times square, the subway, grand central station shopping etc. The front desk staff were friendly and helpfulMore

    Thank dkmauicondo
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded November 11, 2016

    Hello dkmauicondo, I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear such...More

    Grand Hyatt New York
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $197 - $633 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #62 Green Hotel in New York City
    • #153 Romantic Hotel in New York City
    • #160 Luxury Hotel in New York City
    • #161 Family Hotel in New York City
    • #169 Business Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 774
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Splitty, Orbitz, Agoda, Hotwire, Evoline ltd, getaroom.com, Cancelon, HotelsforEveryone, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • The New York Helmsley Hotel New York City ,
    • The Hotel New York City ,
    • New York Helmsley Hotel ,
    • Hemsley New York ,
    • Helmsley Hotel New York ,
    • The New York City Helmsley ,
    • Helmsley New York
    Add Photo Photos
    Traveler (786)
    Room & Suite (508)
    Dining (16)
    Pool & Beach (1)
    Hotel & Grounds (464)
    Bathroom (57)
    Business Center & Event Rooms (9)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit - spectacular skyscrapers
    like the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's paradise where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Sponsored by:
    Seton Hotel
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    .12 miles away
     
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    .10 miles away
     
    Millennium Hilton New York One UN Plaza
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    .24 miles away
     
    Grand Hyatt New York
    9,034 reviews
    .17 miles away
     
    Nearby Restaurants
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    Sushi Yasuda
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    Nearby Attractions
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    .12 miles away
    Daily News Building
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    Ask a question
    Questions & Answers
    Spencer T
    November 22, 2017|
    AnswerShow all 3 answers
    Response from alan d | Reviewed this property |
    We had 2 double beds in our room, not sure if this was considered a standard double or a family room
    0
    Votes
    Hartleycouple
    November 17, 2017|
    AnswerShow all 5 answers
    Response from Hari D | Reviewed this property |
    Yes, there is a luggage room which you can use and the staff are happy to assist with this.
    1
    Vote
    hannahsusan2206
    November 16, 2017|
    AnswerShow all 2 answers
    Response from Hari D | Reviewed this property |
    The NYC airporter service is very good. Picks you from right outside the terminal and drops you off at Grand Central and runs every 30 mins. If you are hotel is within a few blocks from there, they have a connecting shuttle... More
    1
    Vote
    Room Tips
    "If you can afford the extra cost ask for a room with a view of the Empire State Building."
    Read review
    "High floor, corner suite."
    Read review
    "We faced the front fairly good views"
    Read review
    "Request a high floor for good city views"
    Read review
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