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The Westin New York Grand Central

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2,507 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New York Grand Central
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Showing 1,969: English reviews
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 12, 2016

We stayed here last minute during the Blizzardpocalypsegeddon of 2016. The location is wonderful- just blocks from Grand Central and the Chrysler Building (of which we had a wonderful view from our room). The service was top notch, the room was clean and very comfortable, and overall we had a wonderful stay. Just a quick anecdote: as we were coming... More 

Helpful?
1 Thank Jessica L
London, United Kingdom
Level Contributor
133 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed February 10, 2016

I stayed here for a week on business. Very convenient location on E 42nd St. The room was good, large for central Manhattan and well appointed. Wi-if also good and fast. Bathroom fine, with plenty of towels and good toiletries, along with bathrobe (but no sippers). Reception was efficient but without charm or friendliness. Restaurant very disappointing - had dinner... More 

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Thank TopTraveller101
New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 9, 2016

Got a room due to working that weekend and needed a place to crash. Typical Westin type room which is a good thing. My only complaint is I had notice the menu wasn't present in the room. I called service express to ask that one be brought up (this was around 12:15am). Was told that late night dining had ended.... More 

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1 Thank lamottjackson
Orlando, Florida
Level Contributor
9 reviews
6 hotel reviews
2 of 5 stars Reviewed February 9, 2016

I stayed in this hotel in December 2015. While waiting for a room, I feel asleep sitting in a lobby only to be woken up by a security " officer" s if I were a stray cat in the hotel. He basically told me I could not sleep there!? I am a Platinum member of Starwood. I complained; no one... More 

Helpful?
Thank MariliaLP
Level Contributor
3 reviews
5 of 5 stars Reviewed February 9, 2016

Thoroughly enjoyable experience. Great location for the business centre and staff were friendly and helpful. I had a decent sized room and the bathroom was great. The items in the minibar were extortionately expensive - as you would expect but you were left a free 500 ml bottle of water each day. I was on the eighth floor and could... More 

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Thank Margaret T
Mexico City, Mexico
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 9, 2016

Westin is one of my favorite hotel brands, and this time the difference was the service. They have a great front desk team, we were received by a wonderful woman who made us feel the warm welcome we needed. The thing that made us leave the hotel with a bad experience where. We where actually upgrade to a better room... More 

Helpful?
1 Thank Joselin G
Spalding, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed February 8, 2016

My wife and I travelled to New York December 26th 2015 for my wifes birthday on the 30th. The Westin Grand Central was recommended as one of the best hotels to stay so we booked to stay for 6 nights. The booking was made in February 2015 almost ten and a half months before we were due to travel. When... More 

Helpful?
Thank Geoff V
Indianapolis
Level Contributor
107 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
4 of 5 stars Reviewed February 5, 2016

Stayed at this hotel a couple of times and have not been disappointed. I even left my iPad there once and got it back totally unscathed. It's clean, well maintained, and has the usual appointments one expects in a nice hotel. Unlike some midtown hotels, this one has individual climate control in the rooms so you aren't sleeping in a... More 

Helpful?
Thank HonkHonk
Lake Hopatcong, New Jersey, United States
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 4, 2016 via mobile

Had drinks and a salad at the bar, the bartenders were the best, friendly and fun to chat with! My room was clean and spacious for NYC. I would stay here again in a minute. It makes business travel s pleasure.

Helpful?
Thank Lori B
Cornwall On Hudson, New York
Level Contributor
277 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
4 of 5 stars Reviewed January 31, 2016 via mobile

When making this reservation I thought it was right next to Grand Central Terminal. It is not...it is about 3 blocks east. But it is very nice. And very well insulated. We were on the 15th floor and for 2 nights I only heard one distant siren and no car horns. Comfortable. Clean. Well appointed. Fairly reasonable considering this is... More 

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2 Thank UMichAlum
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $212 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#61 Green Hotel in New York City
#157 Romantic Hotel in New York City
#165 Luxury Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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