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Hotel is clean and nice, location is amazing to uptown and downtown Manhattan. But they need to improve on their service team. Housekeeping is pretty bad consider the class of property. I called for some housekeeping items, it did not deliver and i have to...More
Hotel is in a good location. Rooms and common areas are what you would expect from a Westin. However the staff was surprisingly inattentive. I called the front desk four times and no one answered. Got a voice mail. I walked down to the front...More
Thank Jon P
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded June 5, 2017
Hello Jon P,
Thank for taking the time to review our property. I am sorry to hear that you were not able to reach someone from our Front Office Department. Please be assured that I have forwarded your feedback to our management team so that...More
This hotel is just across the street from Grand Central station and many other NY places of note. The service was excellent as was the room. We were given a street view 10th floor, where you can see across the city and up the length...More
All hotel facilities were excellent, (room/maid/cleanliness).
I wanted to compliment all of the staff that we came into contact with, but in particular a lovely lady called Doris, she was so helpful in regard to traveling around NYC when we asked for directions and the...More
The hotel is right on 42nd Street, right down from Bryant Park. The room was surprisingly spacious (based on New York standards) and quite quiet for such a large hotel. We had extended our stay before we arrived, which resulted in two reservation numbers, two...More
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Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$190 - $633 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#62 Green Hotel in New York City
#153 Romantic Hotel in New York City
#160 Luxury Hotel in New York City
#161 Family Hotel in New York City
#169 Business Hotel in New York City
Number of rooms
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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from redditchbunch | Reviewed this property |
I did not pay it for the same reason but i got a email comformation that I wouldn't have to pay it from hotel before I got there and I told them this on arrival I would suggest getting an email confirming this prior to... More
I did not pay it for the same reason but i got a email comformation that I wouldn't have to pay it from hotel before I got there and I told them this on arrival I would suggest getting an email confirming this prior to arrival.also you pay a deposit on the room per nite