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    The Westin New York Grand Central

    212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
    (212) 490-8900
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    1/4/2018 1/5/2018
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    Traveler (801)
    Room & Suite (508)
    Dining (16)
    Overview
    • Excellent41%
    • Very good39%
    • Average13%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “great location” (505 reviews)
    “new york” (505 reviews)
    Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
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    4.5 Star Hotel
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    Special Offer: Breakfast for 2 Included
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    Write a ReviewReviews (3,555)
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    171 - 175 of 2,858 reviews

    Reviewed August 6, 2017

    Pros: Love the beds, Standard high quality Westin room, location Cons: Underwhelming restaurant and foyer If your just looking for a place to sleep this hotel is fine. The rooms keep the high standard that you would expect of a Westin. However the rest of...More

    Thank LucBjorn
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded August 7, 2017

    Hello LucBjorn, Thank for you for taking your time to review our property. I delighted to hear that you enjoyed our Westin Heavenly bed and our hotel's location. However, I am sorry to hear that our restaurant and foyer were did not meet your expectations....More

    Reviewed August 5, 2017

    Excellent location. Clean and spacious rooms and a friendly staff. A short walk to grand Central. A great fitness room. Anything you may want is nearby or a short ride on the subway. Could not ask for a better NYC experience!

    1  Thank James C
    Reviewed August 4, 2017 via mobile

    Not the best location. Breakfast sucks and not good value for money. On the up, it's eight blocks from times square and grand central station is ver close by. Don't advise going there in June if looking for business traveller accommodation.More

    Thank PumlaNgwenya
    Response from David L, Front Office Manager at The Westin New York Grand CentralResponded August 5, 2017

    Hello PumlaNgwenya, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to...More

    Reviewed July 30, 2017

    My family and I stayed here for ten nights. Our room consisted of 2 double beds which would cater for 4 adults. We found the room was very clean and spacious for Manhattan hotel room sizes. We asked for a fridge for medication and a...More

    1  Thank Rohde1992
    Reviewed July 30, 2017 via mobile

    I was expecting MUCH better coming from a Westin hotel but i guess not all hotels are equals depending on where you stay. Checking in was quick & efficient. I was recognized for being a SPG Gold member & offered the choice of drink, points...More

    Thank Audreyoz77
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded July 31, 2017

    Hello Audreyoz77, Thank you for taking your time to review our property. I am delighted to hear that our Front Desk recognized your status. However, I am sorry to hear that your room did not meet you expectations. I will certainly forward your feedback to...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $189 - $606 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #61 Green Hotel in New York City
    • #83 Family Hotel in New York City
    • #153 Romantic Hotel in New York City
    • #156 Luxury Hotel in New York City
    • #169 Business Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 774
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Travelocity, Priceline, Hotels.com, getaroom.com, Hotwire, Orbitz, TripOnline SA, HotelsforEveryone, HotelQuickly, Cancelon and Evoline ltd so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • The New York Helmsley Hotel New York City ,
    • The Hotel New York City ,
    • New York Helmsley Hotel ,
    • Hemsley New York ,
    • Helmsley Hotel New York ,
    • The New York City Helmsley ,
    • Helmsley New York
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    Traveler (801)
    Room & Suite (508)
    Dining (16)
    Pool & Beach (1)
    Hotel & Grounds (479)
    Bathroom (57)
    Business Center & Event Rooms (9)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit - spectacular skyscrapers
    like the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's paradise where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    limasu
    December 12, 2017|
    AnswerShow all 4 answers
    Response from Shirazi35 | Reviewed this property |
    As far as I remember anytime I stayed in any hotel, which started a new rate or policy related to the new rate, the hotel did not charge me or modify my reservation! I am not sure about Westin’s policy; therefore I suggest... More
    0
    Votes
    Spencer T
    November 22, 2017|
    AnswerShow all 6 answers
    Response from Fussy0nes | Reviewed this property |
    I’m sorry I think we stayed in a deluxe room but that definitely has 2 doubles
    0
    Votes
    Hartleycouple
    November 17, 2017|
    AnswerShow all 5 answers
    Response from Hari D | Reviewed this property |
    Yes, there is a luggage room which you can use and the staff are happy to assist with this.
    1
    Vote
    Room Tips
    "Ask for high floor for great view of Chrysler or Empire State on the other side"
    Read review
    "If you can afford the extra cost ask for a room with a view of the Empire State Building."
    Read review
    "High floor, corner suite."
    Read review
    "We faced the front fairly good views"
    Read review
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