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We arrived late at night after a day of travelling, so were not at our best, but the welcome from reception put the smile back on my face, bent over backwards to be helpful and accomodating.
Hotel is a couple of minutes from grand central...More
For the price and the rating I expect quite a lot from a hotel and I'm a bit picky.. the downsides were, Hotel bar - took a good 5 minutes for someone to take an order & despite bar staff standing right in front of...More
Response from David L, Front Office Manager at The Westin New York Grand CentralResponded June 17, 2017
Thank you for taking the time to provide us with feedback in regards to your experience at our property. I apologize that your experience did not exceed your expectations.
Please accept our sincerest apologies in regards to having an unwelcoming experience from our bar...More
This hotel is wonderful. I did "Best Rate Guarantee" rate for very cheap from Trivago. I got a rate of $120 USD plus taxes per night, which is a great rate in NYC for summer.
I checked in and was assigned room 2614. It had...More
Great hotel! Ideally located for sight seeing. Clean and friendly helpful staff. Would recommend to family and friends. Tea and coffee in room. Hair dryer provided. Towels changed everyday. Nothing appeared too much trouble.More
1 Thank Siona A
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded June 15, 2017
Thank you for taking the time to review our property. am delighted to hear that we are able to provide you with consistent service. As we strive to excel in the areas of customer service, it great to hear such comments from our...More
This hotel was exactly what we expected. Central Location, Clean rooms with good A/C. Gets the job done well. Obviously not expected to be too lavish given it's size in downtown NYC but is very clean, modern and efficient. Lobby is a zoo and the...More
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Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$230 - $686 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#62 Green Hotel in New York City
#153 Romantic Hotel in New York City
#156 Luxury Hotel in New York City
#161 Family Hotel in New York City
#169 Business Hotel in New York City
Number of rooms
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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from ewagner26 | Reviewed this property |
I stayed there and not from hotels. They have professional laundry service but I guarantee that a laundry business is nearby in the city. Might want to google for one close to the hotel address. Hope this helps.