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    The Westin New York Grand Central

    212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
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    Traveler (771)
    Room & Suite (507)
    Dining (17)
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    Overview
    • Excellent38%
    • Very good42%
    • Average13%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “great location” (491 reviews)
    “new york” (489 reviews)
    Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from The Westin New York Grand Central
    Special Offer: Breakfast for 2 Included
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    Grand Hyatt New York
    8,808 reviews
    #325 of 468 hotels in New York City
     
    Hampton Inn Manhattan Grand Central
    2,066 reviews
    #67 of 468 hotels in New York City
     
    The Tuscany - A St Giles Signature Hotel
    1,858 reviews
    #93 of 468 hotels in New York City
     
    Residence Inn New York Manhattan / Midtown East
    1,662 reviews
    #40 of 468 hotels in New York City
     
    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (3,418)
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    111 - 115 of 2,745 reviews

    Reviewed June 16, 2017

    We arrived late at night after a day of travelling, so were not at our best, but the welcome from reception put the smile back on my face, bent over backwards to be helpful and accomodating. Hotel is a couple of minutes from grand central...More

    1  Thank markiemarc
    Reviewed June 15, 2017

    For the price and the rating I expect quite a lot from a hotel and I'm a bit picky.. the downsides were, Hotel bar - took a good 5 minutes for someone to take an order & despite bar staff standing right in front of...More

    Thank TarquinBowes-Sausage
    Response from David L, Front Office Manager at The Westin New York Grand CentralResponded June 17, 2017

    TarquinBowes-Sausage, Thank you for taking the time to provide us with feedback in regards to your experience at our property. I apologize that your experience did not exceed your expectations. Please accept our sincerest apologies in regards to having an unwelcoming experience from our bar...More

    Reviewed June 15, 2017 via mobile

    This hotel is wonderful. I did "Best Rate Guarantee" rate for very cheap from Trivago. I got a rate of $120 USD plus taxes per night, which is a great rate in NYC for summer. I checked in and was assigned room 2614. It had...More

    Thank Zach S
    Reviewed June 14, 2017

    Great hotel! Ideally located for sight seeing. Clean and friendly helpful staff. Would recommend to family and friends. Tea and coffee in room. Hair dryer provided. Towels changed everyday. Nothing appeared too much trouble.More

    1  Thank Siona A
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded June 15, 2017

    Hello Siona, Thank you for taking the time to review our property. am delighted to hear that we are able to provide you with consistent service. As we strive to excel in the areas of customer service, it great to hear such comments from our...More

    Reviewed June 14, 2017

    This hotel was exactly what we expected. Central Location, Clean rooms with good A/C. Gets the job done well. Obviously not expected to be too lavish given it's size in downtown NYC but is very clean, modern and efficient. Lobby is a zoo and the...More

    Thank travelingpants2016
    Grand Hyatt New York
    8,808 reviews
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    2,066 reviews
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    Residence Inn New York Manhattan / Midtown East
    1,662 reviews
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • $230 - $686 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #62 Green Hotel in New York City
    • #153 Romantic Hotel in New York City
    • #156 Luxury Hotel in New York City
    • #161 Family Hotel in New York City
    • #169 Business Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 774
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Ctrip TA, Orbitz, TripOnline SA, Cancelon, Agoda, HotelsforEveryone, getaroom.com, Hotwire, Evoline ltd and HotelQuickly so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • The New York Helmsley Hotel New York City ,
    • The Hotel New York City ,
    • New York Helmsley Hotel ,
    • Hemsley New York ,
    • Helmsley Hotel New York ,
    • The New York City Helmsley ,
    • Helmsley New York
    Add Photo Photos
    Traveler (771)
    Room & Suite (507)
    Dining (17)
    Pool & Beach (1)
    Hotel & Grounds (461)
    Bathroom (57)
    Business Center & Event Rooms (11)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit - spectacular skyscrapers
    like the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's paradise where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Sponsored by:
    The Tuscany - A St Giles Signature Hotel
    1,858 reviews
    .22 miles away
     
    Hampton Inn Manhattan Grand Central
    2,066 reviews
    .10 miles away
     
    Grand Hyatt New York
    8,808 reviews
    .17 miles away
     
    Residence Inn New York Manhattan / Midtown East
    1,662 reviews
    .31 miles away
     
    Nearby Restaurants
    The Capital Grille - New York City Chrysler Center
    729 reviews
    .07 miles away
    Sakagura
    397 reviews
    .09 miles away
    Osteria Laguna Restaurant
    529 reviews
    .01 miles away
    Sushi Yasuda
    583 reviews
    .07 miles away
    Nearby Attractions
    Chrysler Building
    2,537 reviews
    .12 miles away
    Grand Central Market
    538 reviews
    .17 miles away
    Daily News Building
    36 reviews
    .04 miles away
    Ford Foundation Building
    14 reviews
    .15 miles away
    Ask a question
    Questions & Answers
    redditchbunch
    September 14, 2017|
    AnswerShow all 2 answers
    Response from GUYNEWFOREST | Reviewed this property |
    On checking out (Sept 17) we didn't have any taxes to pay either. The receptionist said that the taxes were included in our initial booking.
    0
    Votes
    lindaswann3
    September 13, 2017|
    AnswerShow all 4 answers
    Response from ewagner26 | Reviewed this property |
    I stayed there and not from hotels. They have professional laundry service but I guarantee that a laundry business is nearby in the city. Might want to google for one close to the hotel address. Hope this helps.
    0
    Votes
    lindaswann3
    September 13, 2017|
    AnswerShow all 3 answers
    Response from fi270572 | Reviewed this property |
    They have facilities in the hotel to do laundry obviously at a cost
    0
    Votes
    Room Tips
    "maybe go higher and check window fully closed."
    Read review
    "Ask for a corner room facing the Chrysler Building"
    Read review
    "Ask for room on higher floors - quieter with great views"
    Read review
    "Don't bother with a premium corner room."
    Read review
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