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The Westin New York Grand Central

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2,558 Reviews from our TripAdvisor Community

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Showing 2,003: English reviews
West Hartford, Connecticut
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms were very clean and the beds very comfortable. The room was well stocked with towels (more than enough) and the room size was good considering our location. We had an easy walk from Grand Central. We ordered room service twice and it was meticulously delivered - fast and accurate. My only complaint is that we could still hear... More 

Helpful?
Thank roomserviceplease17
Boston, Massachusetts
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

For NYC, less than 400/night is a great option. Hotel is nice, staff very friendly and lives up to the Westin reputation. Hotel was really busy due to the UN's assembly but we got a room at the end of the floor which was really quiet.

Helpful?
Thank tizsajon
South Florida, Florida
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was first time staying at the Westin Grand Central and while I was a little apprehensive about the location, I quickly learned differently and appreciated the accessability to various locations, such as Grand Central Station, the Chrysler Building, and the United Nations. The only drawback is that if your room faces E. 42 Street, be prepared to hear all... More 

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Thank Ju@n R
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I loved this hotel it was beautiful. Conveniently in walking distance of several NYC attractions. It was great for the price I paid for it not cheap but not ridiculously expensive either. The staff was super friendly I would stay here again.

Helpful?
1 Thank Yvette A
Southampton
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

After several years of city stays, this hotel is my one "go to" in NYC. If I need to spend the night this is where I go. It's trendy, clean, comfy and always manages to be the perfect location - away from the crowds but still near everything. The check-in process is always quick and easy. The people are always... More 

Helpful?
1 Thank laur913
usa
Level Contributor
364 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Good location, few other hotel options in this area of midtown. Public spaces are boring, bedrooms are better but fading fast, this hotel will need a major upgrade soon. Bed comfort meets Westin standards, but still shower in tub (not walk-in). Service quality is good, efficient check in, but restaurant service slow and inattentive.

Helpful?
1 Thank spencerusa
Boston, Massachusetts
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Typical Westin. Great check in, beds very comfortable, and you know what you are getting (room service is actually fantastic - fresh and timely). One complaint - they clearly control the AC while giving you the impression you do. So if you like a super cold room when you sleep and are staying in the summer you need to look... More 

Helpful?
Thank ronneedham
Vancouver, Canada
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I'll begin by letting you all know that I have written numerous tripadvisor reviews on a number of my hotel stays both positive and negative. Being an spg platinum 100 night ambassador, Starwood is always my first choice when it comes to hotels for both business and pleasure. This was my first time staying at the westin grand central. Previously... More 

Helpful?
Thank Ashton K
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Westin grand Central is a nice hotel with very good people working there, the lifts are ok ( a bit old fashioned), the rooms are a bit on the small side but the beds are nice and the windows could be opened which on the 28th floor was very welcome(fresh air). 1 person stood out as exceptional, he was... More 

Helpful?
Thank Michael A
New York City, New York
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Whenever I stay in Midtown this is the hotel I choose. The staff is friendly, the hotel is clean, the amenities are great, and the beds are comfortable, really, that's all I'm looking for! I shouldn't forget to mention the location is perfect. I've also found the price to be very competitive among many higher end hotels as well.

Helpful?
1 Thank ashleyj8
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $217 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#61 Green Hotel in New York City
#157 Romantic Hotel in New York City
#160 Luxury Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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