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The Westin New York Grand Central

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2,502 Reviews from our TripAdvisor Community

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Showing 1,965: English reviews
Mumbai
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Westin Newyork is on the main streets of Newyork .. The hotel rooms are good ... The lobby of the hotel is very small. . The staff of the hotel is very cooperative n well spoken . The deal Wat we got for rooming nights was a best deal possible . Times Square is just 10min walk from the hotel... More 

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Thank Sumitpuriya
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

This did not feel like a Westin. It did not have wellness vibe that Westin represents. The room was damp, the bathroom ceiling had water damage and mold and the carpet was coming up in the main area. Rather than rehab, Westin should find another property.

Helpful?
Thank amy K
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are trying to find a hotel for a decent rate,and great location this is the place. This was our first visit to New York and we were walking distance from Times Square, Central Park, and Grand Central Station. There is a Starbucks, and CVS in walking distance as well, so it was a great location.

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2 Thank Audra W
Rossendale, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here in July for 3 nights. The hotels location is fantastic for getting around and seeing the sights. Our room was clean and comfortable and more spacious than many similarly priced hotels. This hotel is perfect for a long weekend break and very reasonably priced.

Helpful?
1 Thank TAS615
Atlanta
Level Contributor
196 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Couple on a weekend visit to NYC. Arrived late on a Friday night. Starwood member booked a king standard using AAA. Late 3pm Sunday checkout. Upgraded to higher floor king with sofa. Friendly staff. Clean room. Bed pillowtop had long lump that would not smooth out and only provided boudoir pillows--the long narrow type. I thought they were being stylish,... More 

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Thank Metwo3
North Andover, Massachusetts
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here with my wife for 3 nights, the rooms were small but that's to be expected in the city, the location was good, walking distance to most attractions, will definitely stay again if in the area. Parking was really not an issue as they had their own garage.

Helpful?
Thank Elgoodwin77
Dubai, Dubai, United Arab Emirates
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A comfortable Hotel in a great location. Rooms are good with good sized double beds. All facilities like a coffee machine, safety locker, toiletries,wifi and air-conditioning were there. Felt short of space to keep the Baggages. Staff is friendly. There is a bar/restaurant at the lobby level, which was good. But their "Grab and Go" Breakfast was not good at... More 

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Thank Manju S
Long Beach, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Location is convenient to everything. This location has the ability to walk to numerous sights. Short walk to grand central station. About 15 to 20 minute walk to theater district and time square. Hotel was nice. Not impressed with hotel restaurant. Door men friendly. Elevators not sufficient for the amount of rooms they have. We were constantly waiting for the... More 

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Thank michelledancy1974
Roseville, California
Level Contributor
139 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our corner room on the 30th floor was really nice, and the bed was superb. Our view included the Chrysler Building and 42nd Street to the west. We could also see a bit of the UN to the east. Elevator service was pretty quick, too. The location near 3rd Avenue offers lots of choices for quick, delicious bytes, and Grand... More 

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Thank Murry S
Southington, Connecticut
Level Contributor
15 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

The Westin always delivers... Nice rooms, friendly service, great mattresses and linens! You really can't go wrong and know what to expect whenever you stay at a Westin hotel. The view from the corner room was spectacular and Erica at the front desk was excellent!

Helpful?
Thank carenc73
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $209 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#61 Green Hotel in New York City
#157 Romantic Hotel in New York City
#164 Luxury Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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