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The Westin New York Grand Central

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212 East 42nd Street, New York City, NY 10017-5803
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1138)
Room & Suite (711)
Dining (20)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin New York Grand Central
Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#288 of 517 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Westin New York Grand Central is located in the heart of Midtown Manhattan. Our hotel in NYC ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal.
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Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Snack bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 2 more
Hotel links
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5084Reviews209Q+A100Room tips
Traveler rating
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Popular mentions
Skymiles27 wrote a review Jun 9
Baltimore, Maryland15 contributions16 helpful votes
Surprisingly this hotel is actually a nice size to be in New York City. We stayed while visiting family I absolutely loved it. It was a quiet comfortable stay I would go again. Of course the parking is always a hassle, however they offer valet services
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Date of stay: May 2021Trip type: Traveled with family
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Response from Tourist18935282662, mgmt_resp_affil8 at The Westin New York Grand Central
Responded 3 days ago
Thank you for the excellent rating! We endeavor to go above and beyond to ensure our guests have a memorable experience at The Westin New York Grand Central! We look forward to hosting you again soon. Have a fantastic day!
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Rafif Aladib wrote a review Jun 6
3 contributions
This is probably my first hotel review and despite The Westin always meeting my expectations, Denis went beyond them! Always super sweet, and helpful. It’s the little things that make your stay memorable, and he certainly was it for me! Thank you Denis!!!!!
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Date of stay: June 2021Trip type: Traveled solo
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Response from Tourist18935282662, mgmt_resp_affil8 at The Westin New York Grand Central
Responded 6 days ago
Thank you for sharing this wonderful review with us, Rafifify! We're thrilled to hear you had such an enjoyable experience at The Westin New York Grand Central! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday! Have a great day!
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azeemmiami wrote a review Jun 2
Miami, Florida48 contributions61 helpful votes
We are a family of 3 who arrived the very day the hotel reopened after the Covid closure . The hotel has gone through a large renovation. Our room was cozy , modern and surprisingly large for a Manhattan hotel . The location is very central and non touristy which makes it great for walking round the area . The staff were great and despite the difficulties of restarting a hotel after a year they really went out of their way to help all guests . The GM Candace was awesome on numerous occasions she came up to our room to make sure we had everything we needed . Due to Covid the food and room service remain closed . Awesome location , clean hotel and great staff .
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Response from Tourist18935282662, mgmt_resp_affil8 at The Westin New York Grand Central
Responded 1 week ago
Thank you for the fantastic review! It's outstanding your time at The Westin New York Grand Central was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Candace who ensure our guests are getting the best level of service. That's what we like to see! We can't wait until your next visit so we can once again share our high-caliber service with you. Have a beautiful day!
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Alice wrote a review Jul 2020
Gallarate, Italy11 contributions52 helpful votes
The hotel is very nice, in a really good position to walk around the city or take the subway. The rooms were comfortable and clean, with a beautiful view. We were out all day so we ate at the restaurant only once, but it was great. I would book again for another trip to NYC!
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Date of stay: December 2019Trip type: Traveled with family
5 Helpful votes
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Response from Tourist18935282662, mgmt_resp_affil8 at The Westin New York Grand Central
Responded Jul 23, 2020
Thanks for the wonderful review, Ali! We're thrilled you had such a fantastic stay at The Westin New York Grand Central! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your glowing praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!
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Charline wrote a review May 2020
Montreal, Canada12 contributions17 helpful votes
3 days at the Westing Gran Central. The location is just perefect. You have everything you need (except a pool) but very close of everything. Grand Central is nearby two feets ! Just go, day and night, it is always an incredible moment
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Date of stay: February 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Ask the side for the view on the Chrysler Biulding
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2 Helpful votes
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Response from Tourist18935282662, mgmt_resp_affil8 at The Westin New York Grand Central
Responded Jun 15, 2020
Thank you for this lovely review, Charli! We're thrilled to know you had such a wonderful experience at The Westin New York Grand Central. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we love to see! We look forward to hosting you again so we can share yet another fabulous experience with you! Have an amazing day!
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PRICE RANGE
$225 - $678 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the new york helmsley hotel new york city, the hotel new york city, new york helmsley hotel, hemsley new york, helmsley hotel new york, the new york city helmsley, helmsley new york
LOCATION
United StatesNew YorkNew York CityMidtown East / Manhattan
NUMBER OF ROOMS
774
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Frequently Asked Questions about The Westin New York Grand Central
Which popular attractions are close to The Westin New York Grand Central?
Nearby attractions include Grand Central Terminal (0.2 miles), Chrysler Building (0.1 miles), and Grand Central Market (0.2 miles).
What are some of the property amenities at The Westin New York Grand Central?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin New York Grand Central?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin New York Grand Central?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin New York Grand Central?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin New York Grand Central?
Conveniently located restaurants include John's Coffee Shop, The Capital Grille, and Zucker's Bagels & Smoked Fish.
Are there opportunities to exercise at The Westin New York Grand Central?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Westin New York Grand Central?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin New York Grand Central?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin New York Grand Central offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin New York Grand Central?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, and Japanese.