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The Westin New York Grand Central

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The Westin New York Grand Central
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2,988 Reviews from our TripAdvisor Community

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West Sussex, United Kingdom
Reviewed yesterday NEW

We stayed here for 4 nights in Feb 2017. Our room was on 38th floor and had a great view of the Empire State from the window. 3 of us travelled - me, my husband and our 14 year old son & we had a room with 2 double beds. The beds were nice & comfy, heating was controlled by...

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Thank Julie L
Marietta, Georgia
Reviewed yesterday NEW

We had a wonderful time at the Westin this trip. However, the first night, Saturday night, there was a boisterous couple next door laughing loudly into the wee hours. However, when I called the front desk to send someone to remind them that it was almost 3 in the morning and keep it down. Security went to their door immediately...

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Thank tonibrown425
New York City, New York
Reviewed yesterday NEW

What a great location - first class view of the Empire State Building from our room for starters ! Daily cleaning and laundry to high standard. The staff were extremely helpful and courteous . Nothing was too much trouble. We loved our stay and can't recommend it enough. Would certainly return.

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Thank Michael F
Newcastle, United Kingdom
Reviewed yesterday NEW

Had an amazing girlie trip 15-20 February 2017. Erica on reception was a very lovely lady really helpful and polite and gave us a wonderful room with a view. Room was very clean and modern will definitely stay at this hotel again. Free wifi was a great bonus.

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Thank katehU322XU
Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great location , lovely hotel, very clean , checked in by a lovely lady called Erica , very friendly and gave us the most fab room with view to die for, two minute walk from grand central, I'll def be returning 🗽❤️

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Thank asir38
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed there for 5 nights and it was just ok. Nothing special. Slow check in and even slower check out. Reception Staff not welcoming at all but cleaning staff really great. Rooms are nothing amazing. Not too far from time square

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Thank Ismael A
Mildenhall, United Kingdom
Reviewed 3 days ago NEW

All was really good until the last day when there was an error with our baggage that had been stored away after checking out. On trying to retrieve our baggage we were met by 2 men who were working that area who were incredibly rude and very impatient. They brought up the fact that we hadn't tipped one of their...

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Thank Vicky H
Essex, United Kingdom
Reviewed 3 days ago NEW

New York is the one of the best places to visit and our stay was made much more exciting as the hotel we stayed in was lovely, the rooms were big and very clean. Hotel staff very helpful and we were looked after extremely well. My parents also stayed here and their room was opposite us with an amazing view....

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Thank rachelr0ach
Reviewed 4 days ago NEW

In the past 6 months I have spent 65 nights in Westin hotels across the Northeast - I have not had a single issue until my stay at the Westin New York Grand Central. My stay didn't start off great - when I checked in there was dirt (I hope) smeared across the bathroom floor and the futon was sitting...

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Thank Jenny S
Houston, Texas
Reviewed 4 days ago NEW

I travel to NYC once a month for business and the Westin New York Grand Central is my favorite hotel. Unlike many other NYC hotels, the rooms are a decent size and the bathroom sink has a large vanity to accommodate all my toiletries. The location is great for midtown and access to Grand Central. Most of the rooms are...

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1Thank 943kathyl
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $196 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#61 Green Hotel in New York City
#155 Luxury Hotel in New York City
#157 Romantic Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Westin New York Grand Central staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A bigger ice bucket would be great.”
 of 5 bubbles K7085RSmichaelf, yesterday | Read review
“Opt for room at the front of the hotel , views are amazing ! ”
 of 5 bubbles annemR4540EH, 4 days ago | Read review
“The bell man saved the day - arranged a cab in less than 1 minute and less than an hour later at Newark airport during rush hour.”
 of 5 bubbles N75NUjiml, 5 days ago | Read review
“We had a lovely view of the Chrysler building, amazing”
 of 5 bubbles leindsm, 1 week ago | Read review
“Make sure all of the lights are operational before you return for the evening.”
 of 5 bubbles 116jeanneg, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question