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The Mansfield

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1,746 Reviews from our TripAdvisor Community

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Showing 1,465: English reviews
New York
Reviewed February 27, 2014

Cute room, loved the hardwood floors, very cozy, clean. The only problem was an oder in the hallways , possibly from food left on trays, and the noise. Probably best to ask for a corner room away from the street and the elevators.

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Helpful?
Thank natemalter
david_sandler, General Manager at The Mansfield, responded to this review

Dear Natemalter, Thanks for the feedback on your most recent stay. I'm glad to hear our location was convenient for you and that you enjoyed the Decor of our property. I'm disappointed to hear that you experienced some service issues, and I assure you this is not typical of the customer service we provide. If you decide to give us...

Buxton, United Kingdom
Reviewed February 26, 2014

Stayed at the Mansfield for 4 nights. Yes the rooms are cosy but are perfect for a couple. The hotel is in a perfect place, close to 5th ave, a short walk to times sq and empire state building. The library has an inviting fire, a great place to chill and enjoy the free coffee and the background jazz music...

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Helpful?
Thank plcjc
david_sandler, General Manager at The Mansfield, responded to this review

Dear plcjc, Thank you for taking the time to give us feedback on your recent stay. I'm so glad to hear you enjoyed your stay and our rooms were to your liking! We pride ourselves in making every guest stay as memorable as possible. We hope that you will choose to stay with us in your future stays in NYC....

New York
Reviewed February 25, 2014

The hotel is quaint and has personality that other hotels can't offer. The library room has a fireplace that was quite cozy. The rooms are small but perfect for a couple. Great for a couples get away.

Review collected in partnership with this hotel
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Helpful?
Thank Christopher K
david_sandler, General Manager at The Mansfield, responded to this review

Dear Christopher K, Thank you for taking the time to share your most recent experience with us. I'm happy to hear our location was convenient for you and that you found our fire place cozy. Please let us know next time you're in New York if you'd like to come visit us again, and we’ll accommodate you with a room...

New York
Reviewed February 25, 2014

This hotel has easy access to dining, transportation and shopping. The staff is friendly and very helpful. The rooms are comfortable and clean. The amenities are very nice. When making your reservations to NYC this is definitely one hotel to consider.

Review collected in partnership with this hotel
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Helpful?
Thank Elizabeth D
david_sandler, General Manager at The Mansfield, responded to this review

Dear Elizabeth D, We were delighted to receive and so pleased that you enjoyed your first stay at The Mansfield. I am particularly pleased that you have mentioned our Front of House team who demonstrated such great hospitality to you. I will be sure to pass on your positive comments to them. We look forward to welcoming you back in...

New York
Reviewed February 24, 2014

Situated within walking distance of Times Square and the Empire State Building, and a short taxi ride pretty much everywhere else. The staff was very friendly, informative and attentive. The room was nice, quiet and cozy and the hotel kept an old world vibe while having up to date amenities. The room got 4 of 5 due to the low...

Review collected in partnership with this hotel
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Helpful?
Thank Dianna G
david_sandler, General Manager at The Mansfield, responded to this review

Dear Dianna G, Thank you staying with us here at The Mansfield and for providing us feedback following your stay. We pride ourselves in providing the best customer service experience possible. I’m very pleased that you loved the location of The Mansfield. It’s definitely one of the major features that makes our hotel so special. It brings me great pleasure...

Atlanta, Georgia
Reviewed February 24, 2014

The stay was very memorable. Each doorman attended our needs with gracious hospitality (Andrew and the crew). The front desk staff was happy to assist and check-in/out was a breeze. Yes, the rooms were small (as advertised), but who stays in the room in New York? If I ever surprise my wife with another trip to New York - we...

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Helpful?
Thank Richie C
david_sandler, General Manager at The Mansfield, responded to this review

Dear Rcarnes22, Thank you for taking the time to write about your recent stay at the Mansfield. I’m glad you found our rooms were to your satisfaction and our amenities were up to your standards. We value your comments and we will take your feed back in order to continue to provide quality service. Our location is one of the...

New York
Reviewed February 24, 2014

Never have I had a more memorable stay at a hotel! The facility itself is quaint, beautiful and charming and the staff went out of there way to accommodate and help us over and over again! We were married at city hall and the hotel opened the bar for us to gather, chat and have a glass of champagne! I...

Review collected in partnership with this hotel
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Helpful?
Thank Rachel T
david_sandler, General Manager at The Mansfield, responded to this review

Dear Rachel T, Thanks for the feedback on your most recent stay. I'm glad to hear our location was convenient for you and that you enjoyed the Decor of our property.We always want to make sure all of our guests have a pleasant stay. If you chose to visit us again, check out our special packages for great deals. We’ll...

Alexandria, Virginia
Reviewed February 24, 2014

The front staff was very helpful the concierge was amazing and took our bags right when we walked in the door took our backs of the room let us know of all the amenities and areas around us which we we we go to I was very upset by spending almost $80 on four Manhattans and the bartender was more...

Review collected in partnership with this hotel
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Helpful?
Thank Richard G
david_sandler, General Manager at The Mansfield, responded to this review

Dear Richard G, Thank you for the detailed review. We strive to provide attentive, friendly service, which makes your negative experience that much more disheartening. Please be assured we are looking into your experience at our bar.Customer service and quality is very important to us. We’ll pass along your feedback to our team in order to continue providing valued service....

New York
Reviewed February 23, 2014

Although check-in time was 3:00 we arrived to the city early and we were able to check in at noon and upgraded to a beautiful suite. Great bar w/great atmosphere....loved the library that offered games, coffee and cappuccino.

Review collected in partnership with this hotel
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Helpful?
Thank Herb N
david_sandler, General Manager at The Mansfield, responded to this review

Dear Herb N, Thank you for taking the time to give us feedback on your recent stay. I'm so glad to hear you enjoyed your stay and our rooms were to your liking! We pride ourselves in making every guest stay as memorable as possible. We hope that you will choose to stay with us in your future stays in...

Bracknell, United Kingdom
Reviewed February 18, 2014

We stayed at the Mansfield for four nights between 11/02/14 and 15/02/14. Having read many reviews, I was concerned that the room would be tiny and gloomy - I needn't have worried. Yes, the rooms are on the small side, but this is NY so that's not unusual and frankly, unless maybe you're on business, you're really missing out if...

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Helpful?
1Thank marianne1202
david_sandler, General Manager at The Mansfield, responded to this review

Dear Marianne1202, Thank you for the detailed review. I am particularly pleased you found our rooms cozy and comfortable. We always want to make sure all of our guests have a pleasant stay. I will be sure to pass on your positive comments to our team We look forward to welcoming you back in the future so that we may...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 

Additional Information about The Mansfield

Address: 12 W 44th St, Off of Fifth Avenue, New York City, NY 10036-6604
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $194 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mansfield 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City
Hotel Style:
#205 Luxury Hotel in New York City
#221 Family Hotel in New York City
#227 Business Hotel in New York City
#238 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Mansfield staff and other travelers.
31 questions
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Questions? Get answers from The Mansfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for one at the back which has a bit of light”
  • Dark rooms with blinds that don't work
 of 5 bubbles no1anorak, Feb 6, 2017 | Read review
“room 1010 did not have refrigerator; room 1005 had fridge and safe”
 of 5 bubbles queensabrine, Jan 26, 2017 | Read review
“Great Location”
 of 5 bubbles O8706PBdanib, Jan 11, 2017 | Read review
“Suite 801, separate lounge & bedroom”
 of 5 bubbles msorchard, Dec 9, 2016 | Read review
“Avoid the front of the hotel (looking onto 44th Street) unless you like noise.”
 of 5 bubbles royr44, Dec 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question