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Lowell Hotel

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Lowell Hotel
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226 Reviews from our TripAdvisor Community

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Showing 207: English reviews
London
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was recommended by my travel agent when my usual NY hotel was fully booked. I had not previously heard of it, but I was super impressed and loved my stay there. It's a completely different experience to other large NY hotels. It's more intimate and you instantly are made to feel at home - staff all seemed to... More 

Helpful?
1 Thank rk2289
Canton, Ohio
Level Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My stay at The Lowell was unexpected and what a lovely surprise! The service here is unmatched...they helped me move into a beautiful suite. It was intimate and charming giving you the feeling of having your own private apartment. Room service was prompt and delicious. The bathroom was large and luxurious with a soaking tub with built in television. The... More 

Helpful?
2 Thank greersy
Canton, Ohio
Level Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My recent stay at The Lowell was not planned, so it was a lovely surprise to be met by such an attentive staff. They helped me move into a beautiful well appointed suite. Room service is prompt and delicious. The bathroom was very large white/gray marble with a fabulous soaking tub and built in television. Great vanity and shower. There... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank greersy
Paia, Maui, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Most excellent standards, service and amenities. Beautiful environment and extraordinary staff. Location is divine. Rooms are like a lovely guest room that has everything you would want or need. Never miss a chance to nest at The Lowell.

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank Deanna F
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Deanna F, Thank you for your kind words! We strive to make the Lowell feel more like a “home away from home” than an impersonal hotel for our guests. And please rest assured that while we endeavor to provide most necessities, if there is anything that you are missing, the team here at The Lowell will not rest until... More 

Miami, Florida
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel in quiet residential area. Walk to high end shops and Central Park. At this price point you expect 5 star service and receive it. We had a "regular" room with a comfy king bed and a nice size marble bathroom. Size is average for nyc around 400 sf. Frette linens and high end toiletries and towels. Issue is... More 

Helpful?
1 Thank Jemmy911
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Jemmy911, Thank you for sharing your thoughts about your recent visit on Tripadvisor. I am delighted that you enjoyed the various aspects of our service and amenities. However, I apologize for the inconvenience of the construction going on at the hotel when you were here. We are in the final stretch of the redesign of our public spaces and... More 

Bronx, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I had the pleasure of staying at the Lowell hotel in the month of September 2016. I must say I was absolute blown away with the attention to detail at this hotel. You truly feel cared from the moment of your arrival, it's as if they have been waiting for your arrival all day. Everything feels so personalized. I found... More 

Helpful?
1 Thank vjessica18
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear vjessica18, I am delighted to read that you appreciated the detailed and personalized service we strive to provide. It is wonderful to hear that you enjoyed your Junior Suite. Looking forward to welcoming you back hopefully very soon! Best regards, Heiko Kuenstle General Manager More 

Beverly Hills, California
Level Contributor
92 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This elegant upper east side hotel was close to all the luxury brands -2 min walk to world class fashion. Their were small cafes and restaurants all along Madison Ave. The perfect location and the weather was cooperative as well this time of year at a steady 71-73 degrees. The front desk and the manager were very kind and friendly.... More 

Helpful?
1 Thank Tripp333
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Tripp333, Thank you very much for the lovely review of your stay at The Lowell. I am delighted to know that our location as well as various aspects of the room and services and amenities here were pleasing to you. I have addressed the issue of the restaurants which were suggested to you with my concierge team. Restaurants and... More 

Bath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were upset to find the hotel undergoing substantial renovation work. This was not made clear when we booked, and not reflected in the price. There was construction noise starting early in the morning, no bar and a temporary restaurant The staff were very nice, but couldn't make up for this. The hotel should be closed during this extensive work,... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank J8375BDstephent
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear J8375BDstephent, As in my personal email to you, I am very disappointed that the upgrades that are currently taking place have impacted your stay so fundamentally. I wish we had been aware of your concerns before your departure in order to possibly address it during your stay. In any case we are just about to complete this project and... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Super boutique hotel. Very quiet and well located. The overall experience is one of elegance. People are very nice and eager to make sure you have a great experience. Current renovation does not interfere with the customer. No noise in the morning.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank jimlS8759JO
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear jimlS8759JO, Thank you very much for sharing your thoughts and experiences at The Lowell with other travelers. We are very excited about the renovations which are taking place and will lead to the unveiling of our new restaurant, Majorelle, and renovated lobby space. We have worked hand in hand with our construction team to get the necessary work done... More 

Shanghai, China
1 review
5 of 5 stars Reviewed August 17, 2016

Super nice stay in the property The front desk and concierge are talking with you like family, and meanwhile offering service Excellent breakfast, the best croissant i have ever had in my lifetime. Already missing the bed.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Lynn W
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Lynn W, Thank you very much for sharing your experience at The Lowell on Tripadvisor. I am delighted that you enjoyed the personal attention from the Front Desk Team, breakfast, and our croissants. I hope you will return soon to stay with us again and be pampered by The Lowell. Best regards, Heiko Kuenstle General Manager More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 47 individually decorated suites and 27 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of DDC28 amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 

Additional Information about Lowell Hotel

Address: 28 E 63rd St, Between Madison and Park Avenues, New York City, NY 10065-8088
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $756 - $1,628 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Lowell Hotel New York City
Lowell New York City
Hotel Style:
#55 Business Hotel in New York City
#99 Romantic Hotel in New York City
#183 Luxury Hotel in New York City
#229 Family Hotel in New York City
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