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Lowell Hotel

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Traveler (159)
Room & Suite (152)
Dining (45)
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About

#71 of 498 hotels in New York City
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
A landmark luxury hotel in the heart of Manhattan, The Lowell rises 17-floors above an iconic residential neighborhood, and is steps away from the celebrated fashion houses of Madison and Fifth Avenues and the vast oasis of Central Park. The Lowell continues to be the most highly ranked hotel in New York City. The hotel was awarded the designation as the #1 Hotel in NYC from 2019 Travel + Leisure World’s Best Awards for the second year in a row, along with being recognized in the Condé Nast Traveler Readers’ Choice Awards as the #1 Hotel in NYC. The Lowell has been named the #1 Best Hotel in New York, the #1 Best Hotel in New York City and ranked #12 of the 50 Best Hotels in the USA 2020 by U.S. News & World Report in their annual Best Hotels rankings. Majorelle was bestowed the #1 spot for restaurant décor from Zagat’s New York City Restaurant Guide. Established in 1927, The Lowell reflects the timeless elegance and soul of the Upper East Side. The warmth of a familiar smile, attention to detail and discreet service welcome discerning guests as they move through chic classical spaces. Wood-burning fireplaces—a rare find in New York—landscaped terraces with sweeping city views are enjoyed in many of the sun-filled rooms and suites fashioned in the hotel’s distinctive style with the refined comforts of a private apartment. Legendary restaurateur Charles Masson oversees the property’s newest dining additions where guests come to escape the bustle of the city over seasonal cuisine at Majorelle and linger over the perfect martini at Jacques Bar. The Club Room at The Lowell offers a sophisticated setting to unwind, while the reimagined Pembroke Room upholds tradition with its beloved breakfast and afternoon tea.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking nearby
Wifi
Breakfast in the room
Complimentary welcome drink
Wine / champagne
Car hire
Business Center with Internet Access
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, Russian, Spanish and 16 more

Location

28 E 63rd St, New York City, NY 10065-8088
Lowell Hotel
572Reviews7Q+A69Room tips
Traveler rating
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cttraveler2024 wrote a review Mar 2024
Ridgefield, Connecticut1 contribution
The Lowell is a lovely boutique hotel on the UE with good proximity to shopping and great restaurants. We highly recommend the Lowell for its location and very attentive staff -- from the front desk to housekeeping and room service. All were top notch!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ncl0nd0n wrote a review Mar 2024
1 contribution
Great location. Average service. Some rooms need refreshing and some maintenance. Housekeeping not great. Front desk very nice. Bedlinens and blankets could be better. Electrics in room were weird. But amazing location and boutique hotel. Peaceful.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kathleen S wrote a review Mar 2024
Palm Beach, Florida12 contributions6 helpful votes
We spent last week in NYC - the weather was cold, wet and windy. But when we entered The Lowell we were immediately transported into an atmosphere of comfort and warmth. The hotel has everything you expect in the top NYC hotel - the rooms are beautifully decorated, and each member of staff went out of their way to ensure that our stay was perfect. The Club Room has its own special ambiance, and Jacques Bar offers wonderful cocktails and the best service. We have already made reservations for our next visit - we can't imagine staying anywhere else.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Bolton, General Manager at Lowell Hotel
Responded 2 weeks ago
Thank you so much for sharing your positive feedback with us! Most appreciated. We will share your survey with the team and everyone will be delighted to hear about your experience with us. Delighted to know that you were able to enjoy the Club Room and Jacques Bar during your visit. Counting you among our Lowell guests is something for which we are especially grateful. We look forward to welcome you again very soon. Warmly,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nigel H wrote a review Mar 2024
Thornton, Canada11 contributions8 helpful votes
Why did I ever stay anywhere else when in NYC? To be clear, I like quiet, sophisticated well appointed hotels where guest experience/satisfaction are not just words on a website. Our suite had a wood burning fireplace for Pete’s sake! Great food Sublime service Beautiful ambience Do yourself a favour when in NYC stay at this hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wtw707 wrote a review Mar 2024
1 contribution
A better experience does not exist. The entire staff is thoughtful, professional and friendly. I had a small problem the plumbing in my room and the situation was resolved immediately and professionally and I was moved to a new room. I felt so cared for. I cannot imagine staying anywhere but with The Lowell and I have been coming for over 30 years.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jim and Traci Z wrote a review Mar 2024
Port Republic, Virginia7 contributions1 helpful vote
My husband and I have stayed at a number of Upper East Side Hotels and can say that we've found the best. The Lowell is exceptional in every way: service, amenities, the property, the dining...We have already made a reservation to come back.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jackie McDonagh wrote a review Mar 2024
Caribbean103 contributions82 helpful votes
Great and stunning ambience , great cocktail menu , had the spaghetti in tomato sauce , such a simple dish and so well done. Classy and élégant , adorned with flowers everywhere with an intimate ambience and I will definitely be back The staff were truly wonderful and I’ve been here many times
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sandgizm0 wrote a review Jan 2024
Los Angeles, California1 contribution
To stay at The Lowell is like coming home to a private refuge. Everyone on staff treats you like an honored guest. The rooms and suites (some with working fireplaces) are beautifully decorated and maintained. Quiet perfection in the middle of Manhattan.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Bolton, General Manager at Lowell Hotel
Responded Feb 6, 2024
Dear sandgizm0, Thank you so much for sharing your positive feedback with us! Most appreciated. I will share your survey with the floor team and the staff will be delighted to hear from you. Delighted to know that you enjoyed the Fireplace experience during your stay. Our relationship with you and your satisfaction with The Lowell Hotel is one thing we treasure. We look forward to welcome you again very soon. Warmly, The Guest relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cindy b wrote a review Jan 2024
Villanova, Pennsylvania3 contributions10 helpful votes
Exceptional service and attention to detail. Inviting and feeling of staying in a well attended home. Went beyond our expectations and look forward to our next stay. Every detail was thought about ahead and delivered with precision.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Seaside800805 wrote a review Jan 2024
3 contributions1 helpful vote
I have stayed in just about all of the NYC heavy hitting hotels and this is in my top two. The Lowell will forever be my NYC winter hotel!! I loved the warm coziness of the hotel and how absolutely chic it was. The service was impeccable and the room was pure luxury. I've found my calmness in a city of madness. :)
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sarah Bolton, General Manager at Lowell Hotel
Responded Feb 9, 2024
Thank you so much for sharing your positive feedback with us! Most appreciated. I will share your survey with the floor team and the staff will be delighted to hear from you. Our relationship with you and your satisfaction with The Lowell Hotel is one thing we treasure. We look forward to welcome you again very soon. Warmly,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$1,144 - $1,377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lowell hotel new york city, lowell new york city
LOCATION
United StatesNew YorkNew York CityUpper East Side / Manhattan
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LOWELL HOTEL - Updated 2024 Prices & Reviews (New York City)

Frequently Asked Questions about Lowell Hotel
Which popular attractions are close to Lowell Hotel?
Nearby attractions include Museum of Jewish Heritage (0.07 miles), Bloomingdale's (0.2 miles), and Central Park Zoo (0.2 miles).
What are some of the property amenities at Lowell Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Lowell Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Lowell Hotel?
Guests can enjoy an on-site restaurant and a free welcome drink during their stay.
Is parking available at Lowell Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Lowell Hotel?
Conveniently located restaurants include Daniel, Ora Di Pasta, and BG - Bergdorf Goodman.
Are there opportunities to exercise at Lowell Hotel?
Yes, guests have access to a fitness center during their stay.
Does Lowell Hotel have airport transportation?
Yes, Lowell Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lowell Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lowell Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lowell Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.