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Lowell Hotel

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254 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Dallas, Texas
Reviewed 2 days ago NEW

Stay at the Lowell. You will love the friendly ambiance and warm style of this hotel. The staff is very special and the hotel is warm and comfortable. Not at all like a cold modern chain hotel. We had high tea and enjoyed the food and two hours of quite talk time.

Review collected in partnership with The Leading Hotels of the World
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Thank U9770WZdavids
Dallas
Reviewed 1 week ago NEWvia mobile

We loved our 3 night stay at the Lowell. The staff made you feel like they had the Aloha spirit of Hawaii. Nothing like a New York City attitude. They treated us like family and friends. Our room was upgraded to a junior suite which was a lovely surprise. The room was about 600 sq feet with a very comfortable...

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Thank DallasDirect
Lisbon, Portugal
Reviewed 1 week ago NEW

Each new stay at The Lowell is always an unique experience!! It's as to be back home and feel that all the staff is your family! I don't have enough words to express myself when I stay at The Lowell. Its uniqueness makes an extraordinary experience but not only because of the quality of the rooms and amenities, but also...

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Thank Miguel V
Louisville
Reviewed 1 week ago

We spent four days here after Christmas and it could not have been better. The room as perfect (room temperature was easy to control, very comfortable mattress, and I love the tub/tv/shower). The bellman, doorman and desk were friendly and helpful. The concierge was one of the best. I love the location of the hotel (to walk, to take the...

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Thank LouisvilleWildcatfan
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Louisville Wildcatfan, Thank you very much for deciding to spend a few days during the holidays with us. I am delighted that various elements of the room and of our service pleased you! New York is beautiful during the holidays and I am grateful that you allowed us to be part of your whole New York experience! Please let...

fort lauderdale, florida
Reviewed 1 week ago

We thoroughly enjoyed our stay- The Lowell is a special place! The service, staff, location, cleanliness was superb. We have stayed in many, many hotels in New York City and this truly tops the rest !!

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Thank spinnergal
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear spinnergal, Thank you very much for sharing your comments about your stay at The Lowell on Tripadvisor. I was delighted to read that you enjoyed the various aspects of our hotel, and that you consider us a special place in New York when compared to the other hotels you have visited in the city. I look forward to welcoming...

Jacksonville, Florida
Reviewed 1 week ago

So we normally stay at The Pierre. The hotel was sold out. Maybe I should have known something was up at The Pierre when the person at their in house reservations was kind of clueless. It is always a bit disconcerting when you stay at one hotel a few times every year for the past 15 years and the reservationist...

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Thank takethecannoli
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear takethecannoli, It is with great pleasure that I read the kind words in your Tripadvisor review of the your recent stay at The Lowell. Thank you for sharing in detail the elements of your visit which you enjoyed. I am delighted that on your first visit already you encountered a few of my colleagues and I couldn’t agree more...

Wantagh, New York
Reviewed 3 weeks ago

We absolutely loved this hotel and will definitely be back ! The service was impeccable and the room was great. Complimentary champagne upon arrival and fresh fruit in our room. Bed, linens and bathroom amenities were wonderful. Great location too!

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Thank Janet F
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Janet F, Thank you for the kind review of your experience on your recent stay at The Lowell. We are delighted to offer a complimentary arrival beverage to all of our guests to help get your visit to New York off to a great and personalized start. Part of our service also includes an amenity sent to each room....

Mountainside, New Jersey
Reviewed 3 weeks ago via mobile

When I booked this for a gift for my family I read reviews and compared. It looked good even up against the Plaza. Well I'm so sorry I decided on the poem rook room at the Lowell hotel. The service was terrible, the scones were rock hard, thee food was so little that we were still starving when we were...

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Thank marb001
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear marb001, I am saddened to read that you were so disappointed with your experience at our afternoon tea. The Lowell Afternoon Tea in the Pembroke Room has been a tradition for visitors as well as New Yorkers for many years. And although my team and I strive to make each guest leave with a feeling of having had a...

Loyola, CA
Reviewed 4 weeks ago

We have been staying at the Lowell for 20 years or so. The location is perfect. Out of the rush and bustle but close enough to walk to museums, theater and dinner. Easy access to the subway. The rooms are simple, beautiful and comfortable. The staff anticipates needs and makes you feel warm and welcome. The world needs more places...

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Thank T P
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear TP, Thank you so much for being with us and returning to us for the past 20 years. Guests such as you have become part of our family, and my team and I truly make an effort to look after all of your needs as well as your privacy. I hope you are having wonderful holidays and look forward...

San Francisco, California
Reviewed 4 weeks ago

We spent last weekend in NYC for some pre-christmas cheer, Leslie our Virtuoso Agent recommended we stay at the Lowell Hotel. A Small boutique hotel only a couple of blocks away from Central Park (Zoo) the Lowell is just the sort of hotel for us, small, quiet and stylish. We booked a Deluxe room, which was very comfortable and quiet...

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Thank LarryCable
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear LarryCable, Thank you for your kind words and detailed recounting of your recent stay with us. I am delighted to read that we met your needs and preferences for your visit to New York! We are indeed lucky to be nestled onto a quiet residential street only minutes from all of the exciting happenings of New York. It is...

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 47 individually decorated suites and 27 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of DDC28 amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 

Additional Information about Lowell Hotel

Address: 28 E 63rd St, Between Madison and Park Avenues, New York City, NY 10065-8088
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $579 - $1,011 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ, Travelocity, Priceline, Cheap Tickets and Jetsetter so you can book your Lowell Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lowell Hotel New York City
Lowell New York City
Hotel Style:
#55 Business Hotel in New York City
#99 Romantic Hotel in New York City
#167 Luxury Hotel in New York City
#229 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Lowell Hotel staff and other travelers.
5 questions
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Karachi, Pakistan
Little Rock
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Lowell Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all the rooms are amazing”
 of 5 bubbles takethecannoli, 1 week ago | Read review
“rooms on the higher floors and on the side or rear of the bldg will avoid any street noise, however E63rd is not a busy street”
 of 5 bubbles LarryCable, 4 weeks ago | Read review
“Street side is best.”
 of 5 bubbles JPB27, Nov 27, 2016 | Read review
“Get a suite if you can afford it - and the garden terrace suite is lovely!”
 of 5 bubbles GreatExpectationsUK, Aug 1, 2016 | Read review
“Junior suite is perfect...views not so great.”
 of 5 bubbles flogorp, May 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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