The Lowell is a lovely jewel of a property on New York’s Upper East Side. From arrival to departure you are warmly greeted by a genuinely caring staff and made to feel at home. The well appointed rooms and suites are perfectly equipped, quiet & comfortable. This is truly a one of a kind hotel so rarely seen these days!!
The Lowell is as close as we will ever come to having a New York townhome. The doorman greets us by name. The Concierge and Front Desk staff welcome us back as if we are old friends. The attention to detail is amazing - beautiful rooms and impeccable housekeeping. We enjoyed dining in Majorelle and cocktails at Jacques Bar. The service in both was excellent. We can’t imagine staying anywhere else in NYC - The Lowell is just perfect.
The Lowell is a first class establishment in all respects. Excellent staff, fantastic location, full service restaurants and bars and the facility is very well maintained. I have only positive thoughts about The Lowell
My stay at The Lowell was wonderful and exceeded my expectations. I feel like I have found a new home in NYC. The service and attention to detail were extraordinary. The manners and politeness of the staff are lovely; I have never felt more cared for and welcomed at any Hotel in my life. It was simply fantastic, down to the minor details.
Outstanding property: great location, luxurious accommodations, exceptional service. Staff could not have been more attentive and welcoming to us, including our dog. On-site restaurant Marjorelle is excellent. Arrival and departure are smooth and efficient, including Valet parking
This is lovely, quiet boutique hotel a couple of blocks off of Central Park. Wonderful service from the front desk to the Doorman. Lovely bar. The rooms are well appointed. Beautiful bathrooms. The location is hard to beat. Fairly close to the Met.
Excellent hotel in New York City for furnishings and common areas. Central location on The Upper East Side. You turn The corner and you are on Madison Avenue with its boutique. We did not jave dinner in The hotel Restaurant, but friends reported it in enthusiastic reviews.
Loved every part of my stay. Breakfast was great, and Anthony was fantastic and sufficiently gentle for first human contact of the day. Reception was so on the ball. I felt like a truly valued guest. I will look forward to returning to my oasis of civility in Manhattan.
We spent 4 nights in a Deluxe Junior Suite at the Lowell. The room was "as advertised", with wood floors and a small terrace. It is in a great location on E. 63rd just a couple of blocks from Central Park. The staff was very good and friendly, and unlike some other recent trips, the housekeeping was done daily. The room also has a small kitchen with a refrigerator and hotplate which came in very handy for leftovers! Only complaint was that the room did not come with a coffee maker! We requested a Nespresso machine (which they have on request), but they said they were out and would send up a percolator. It never came. So we requested a Nespresso machine the next day and it was delivered (but it didn't work, so they sent another). The room also included breakfast which was very good.…
We loved our stay there and they made you feel very special indeed. Service was par excellence. Room was lovely and totally quiet, amazing considering it was in New York City. Bed was wonderful. Bathroom was beautiful. Great bed and quiet in the room made for great sleeping.