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Lowell Hotel

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217 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Super nice stay in the property The front desk and concierge are talking with you like family, and meanwhile offering service Excellent breakfast, the best croissant i have ever had in my lifetime. Already missing the bed.

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank Lynn W
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Lynn W, Thank you very much for sharing your experience at The Lowell on Tripadvisor. I am delighted that you enjoyed the personal attention from the Front Desk Team, breakfast, and our croissants. I hope you will return soon to stay with us again and be pampered by The Lowell. Best regards, Heiko Kuenstle General Manager More 

Wilmington, North Carolina
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have not stayed at the Lowell for ten years. It has always been our favorite Hotel in New York. Well the good news is it keeps getting better. Hotels are all about service/ and service is about people. Well from start to fining the staff is first rate (without being stuffy). The rooms are tastefully decorated with great amenities.... More 

Helpful?
2 Thank Gary A
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Gary A, I am so happy you have returned to us! Thank you for noting that we "keep getting better!"And when you come back again and see the lobby renovations and our new restaurant, which is opening in the fall, you will see even more improvements than those you observed last time. We hope to remain your favorite Hotel... More 

London, United Kingdom
Level Contributor
61 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are seeking an intimate and peaceful retreat in the city then The Lowell is the perfect choice. Forget the attractions of mega hotel chains - this is a traditional, family run hotel where personal service is king. Expect to be remembered and addressed by your name - and welcomed every day with genuine warmth and courtesy. Decor is... More 

Helpful?
2 Thank GreatExpectationsUK
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear GreatExpectationsUK, Thank you so much for your kind descriptions of the characteristics you observed at The Lowell. We always hope that some unique aspects of our hotel will encourage guests to remember us as a special part of their New York experience, and bringing the “human element” back into the service industry is something that I personally find to... More 

Essex, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's like having a private luxury apartment in NY. Intimate entrance and check-in experience leads to immaculate, classic decor and service. We have stayed at the top hotels in most U.S. and European cities, and the Lowell is among the very best.

Review collected in partnership with The Leading Hotels of the World

Helpful?
2 Thank sandfam
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear sandfam, I am truly very flattered to read that The Lowell ranks among your favorite hotels from those you have stayed in around the world. It encourages my team to continue striving to ensure a most enjoyable stay to all of our guests when they are rewarded with such kind words. I look forward to welcoming you back hopefully... More 

Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I will never come to New York City again, without a reservation at The Lowell Hotel. This property fit my expectations of service, amenities and quality of the room. The attention of the staff was beyond reproach. The in room bath products, which I usually skip, were of superior quality, that I am now searching the web to buy them... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank Kathy V
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Kathy V, Thank you very much for your lovely words about The Lowell! I am delighted to know that you will be returning to us when you are in New York again in the near future. The DDC28 bathroom products were created by one of our owners, Mrs. Dina De Luca Chartouni. We currently do not offer them on... More 

Milwaukee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Its a small hotel. Its very discrete with excellent service and room finishes. The hallways are narrow and there are no views. Its location is excellent v close to top line boutiques and restaurants. Service was very solid

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank Johan S
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Johan S, Thank you very much for your recent stay with us. I appreciate your taking the time to share your experience on Tripadvisor and am delighted to read that you enjoyed the service and room finishes. Please let us know if there is anything we could have done to make your stay even better. We hope to be... More 

New York City, New York
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

One of my friend stayed at The Lowell and I helped him carry one box and put on a chair when he checked in. An old porter came to me during his registration, pointing out and said "This is dirty!". Then he took it and placed on the floor. If I am asked to do it I will of course... More 

Helpful?
2 Thank ddaschen
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear ddaschen, Thank you for sharing your experience when your friend stayed with us at The Lowell. I am very sorry if one of our team approached you in this manner. It upsets me to hear about what happened, since the attitude you described is definitely not in keeping with our standards. Your comments have been shared with my team... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 14, 2016

We have stayed at many beautiful hotels in NY but after staying at the Lowell we will make it our New York constant. It's an elegant sanctuary where no detail is overlooked. After an exhausting day of layover's and cancelled flights I arrived with my children and we were greeted like long-lost residents. The touches in our suite, like hot... More 

Helpful?
2 Thank Christine W
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Christine W., Thank you very much for staying with us when you were in New York, and for taking the time to write such a kind review! Everyone on the team strives to make each guest feel what you described, and to go out of their way to add extra touches which will make guests want to return to... More 

Bryan Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2016

The hotel is an excellent place to stay if you are looking for quality in your room, amenities, and staff attention and courtesies. The room is luxurious and the bathroom is the largest I have seen in New York City. The location is convenient, yet quiet. The staff know you and do everything possible to make you feel welcome and... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank Paul S
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Paul S, Thank you very much for your recent visit with us and for taking the time to share your experience with other travelers. We greatly appreciate your wonderful comments about our accommodations, amenities and above all our employees and the services they provide. Needless to say, we look very much forward to welcoming you back to The Lowell... More 

Orinda, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 27, 2016

My husband and I just returned from another fabulous stay at The Lowell Hotel. It was the tail end of a trip abroad...and we so looked forward to the comfort and sophistication we knew this hotel would offer. Once again...we had a beautiful room with a fabulous and very comfortable bed...topped with down pillows and quality linens. We also had... More 

Helpful?
Thank CDMNorCal
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear CDMNorCal, I am always so happy that guests such as yourselves continue to return to us when they are in New York. My team and I try to make each stay as wonderful as possible so that you will look forward to “coming home” to The Lowell as often as you can. One of our goals is giving “weary”... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 47 individually decorated suites and 27 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of DDC28 amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 

Additional Information about Lowell Hotel

Address: 28 E 63rd St, Between Madison and Park Avenues, New York City, NY 10065-8088
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $562 - $1,398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Lowell Hotel New York City
Lowell New York City
Hotel Style:
#55 Business Hotel in New York City
#99 Romantic Hotel in New York City
#186 Luxury Hotel in New York City
#229 Family Hotel in New York City
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