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36 Central Park South, New York City, NY 10019-1600
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Traveler (40)
Room & Suite (105)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 02/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Lane Hotel NY
Updated 02/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#330 of 515 hotels in New York City
Location
4.9
Cleanliness
4.5
Service
4.3
Value
4.0
Welcome to the Park Lane Hotel - A Central Park Location Our Central Park Hotel has long been an icon set along the famous New York skyline Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and stunning views along with exquisite bath products, fine linens and other amenities. Guests at our Central Park Hotel enjoy classical ambience and service coupled with new-world comfort and convenience for an unparalleled experience in the world's most extraordinary city. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Non-smoking hotel
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Walk-in shower
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Spanish
Hotel links
Special Price:Save up to 20% Off

Location

Full view
100Great for walkers
Grade: 100 out of 100
225Restaurantswithin 0.3 miles
86Attractionswithin 0.3 miles
99Reviews3Q+A17Room tips
Traveler rating
  • 65
  • 13
  • 15
  • 6
  • 5
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
dacker770638 wrote a review Yesterday
1 contribution
An expensive accommodation without coffee/ tea amenities in the room but with dusty carpet !!! It was a very expensive experience to wake up without coffee available in the room !!! It was such a hassle considering that we have a busy and hectic schedule !!!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hadley Weight wrote a review Jan 2022
3 contributions3 helpful votes
Hotel's Favorite
Well it’s been two years since we have been able to travel out of South Africa. My wife and I have stayed at the Park Lane many times and just LOVE it !!! Great location right on the Park. And a pleasant surprise when we arrived back there two days ago was that a beautiful full renovation was done in 2020 when NYC was shut down. The new bathrooms are particularly awesome and the beds as comfy as ever. Also great to see the staff again and that they have survived the past two years. Then an essential mention is EDITA who works on the front desk! She is awesome and it felt like she was a best friend or family member who we reunited with. Edita is an asset to the Hotel and does herself proud ! Awesomeness , out . . .
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded Jan 25, 2022
Thank you for staying with us at the Park Lane New York and for sharing your review, Hadders737! It's wonderful you were able to return to Park Lane New York this year and enjoy our beautiful renovations and friendly staff! We're so glad you're a returning guest and we will definitely let Edita know of your kind words and praise! We look forward to welcoming you back and exceeding your expectations once again. Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gabrielle R wrote a review Yesterday
1 contribution
Positive: The hotel got renovated and it is looking more updated. It was very outdated when i stayed during the pandemic. The location is amazing, in front of central park. The front desk person called Edita was amazing. Very kind, smiling, so good to be welcomed by a person like her. Negative: Hotel room did not have heat. I was chocked by that. First night was a cold one and there was no heat!!!! No hangers inside of the closet We had to call several times for shower caps as there was none in the bathroom. Basic stuff missing.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Neva C wrote a review Yesterday
Dallas, Texas7 contributions3 helpful votes
My husband and I had stayed at the Park Lane Hotel on Central Park South on two previous trips to New York. It is a lovely hotel with amazing views of Central Park. During these prior stays, we were upgraded to a higher floor with a park view at no charge. This time I was traveling by myself and had booked the hotel for a week's stay to visit friends there. Little did I know that this was the same week the United Nations General Assembly was meeting and the hotel was almost completely full and area around it was very busy and with congested traffic. I was still greeted pleasantly when I arrived and, when I asked about an upgrade, was told the hotel was almost full and they had only a junior suite with a park view available, which they could give for a small extra charge, much less than the regular rate. I took it! During my entire weeklong stay, the front desk staff were always friendly, accommodating and helpful. And the housekeeper on my floor, Yubelkys, was lovely and did a wonderful job. Likewise Marie and Leo, two of the staff in the Grab and Go on the first floor where I got breakfast 5 days, were so nice and provided efficient and friendly service. The front desk staff and doormen were also quite amiable! My only problem was the room temperature being too cold. After reporting it the first day, maintenance came up (while I was gone) and turned off the thermostat and left a portable heater. I really did not need the heat on but just could not get the temperature in the room above 68° no matter how much I increased the temperature, even up yo 83°. The last couple of days, it did get colder outside and I took advantage of the heater. What I finally learned the day before I left was that the rooms cannot be change from air conditioning to heat. The entire building must be changed and that doesn't occur until October. The hotel's location is perfect for getting around to various parts of the city and has great views and excellent service. Since I was last there they did a total renovation during COVID (2020-21) so it now has a more modern and upbeat atmosphere vs. the previous more traditional and conservative style. Even with the issue of the room temperature, which never has happened before, I will stay at the hotel again when I am in New York in the future.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for a park view or you may have a view to the south which is the city and could be just a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marie S wrote a review Yesterday
5 contributions
We loved staying at this hotel. The location is excellent. We had the most wonderful view of the park from an upper level park view room. The rooms are quite large for NYC. The subway line is a block away and you can get just about everywhere easily. Eidita at the front desk was amazing and helpful. Would stay here again 10/10.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M N wrote a review Yesterday
1 contribution
We had a blast we were so easily accommodated with a group of 6! Our stay was meaningful and reunited great friends. The concierge services were very knowledgeable, helpful and honest. Our door people and porters were extremely helpful and knowledgeable they provided the best breakfast recommendations Our housekeeping services very fast and efficient.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: Very nice to share rooms with 3-4 people and the views of the park are awesome! Yea
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded yesterday
Thanks for the review, K1306BHmn! It's excellent you had such an amazing stay at Park Lane Hotel New York! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joyce W wrote a review Sep 25
1 contribution
Due to a fire in our apartment, we have been hopping around hotels in NYC and Park Lane is our favorite so far. The rooms (panoramic view king suite and queen double), are spacious for NYC standards, clean, and comfortable. The views of Central Park from the panoramic rooms (above 25 floors) are fantastic. A special call-out for Mounia on the front desk as she went above and beyond to find us adjoining rooms when we decided to get another one for working purposes after the first night. Will definitely recommend Park Lane to friends visiting us in the future. Just an FYI- no coffeemaker in the rooms so bring an electric kettle/coffee maker if you want tea/coffee.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded yesterday
Thank you for the kind words, Joyce! It's excellent you enjoyed your time at Park Lane Hotel New York! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Solomon wrote a review Sep 24
1 contribution
Thank you so much to Diane at the front desk reception for such an incredibly kind and generous approach to our stay in New York. Absolutely love the view over Central Park and falling in love for New York for the first time
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded yesterday
We appreciate the outstanding review, Solomonk777x. We're so glad that you chose to stay at Park Lane Hotel New York! It's wonderful to know that Diane had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted to know that she went above and beyond in this regard. We can't wait to see you again soon so we can share another excellent experience with you soon! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aterra210268 wrote a review Sep 23
1 contribution
The rooms are very small. The public areas are crowded and not comfortable. Usual room amenities such as robes and slippers are not provided despite the velvet high room rate. The front desk staff is polite but brusque though the bellmen are excellent. In short and despite the location, this hotel is just not up to the standards of a 5 star hotel although the room rate is comparable to those of true 5 star NY properties.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded yesterday
Thank you for taking the time to write a review of your recent stay at our hotel. It is great to hear that you were warmly greeted by our front desk team. However we are sorry to hear that you were not completely satisfied with your experience and that you found the rooms to be small and the public areas to be crowded and uncomfortable. We apologize that you feel the value of our hotel was not fair. Thank you for the feed back regarding providing robes and slippers we will discuss this in our upcoming management meeting. We hope that you will give us another opportunity to provide you with the 5-star experience you deserve in the future. Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Getaway288560 wrote a review Sep 23
1 contribution
My teenage daughter and I switched to the Park Lane after not loving our first few days in a different area of the city. It couldn’t be closer to the park and the street it’s on is so nice and feels very safe. From the second we saw it, we were in love. Everything about it is adorable, so clean, nice and new. It has the best vibe! Mounia at the front desk was a doll. She went out of her way to make us feel welcome and even checked us in early rather than storing our bags. This place is 10/10! It will definitely be my go-to place to stay in NYC. I am just sad we didn’t book this from the beginning.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel NY
Responded 2 days ago
Thank you for the fantastic review, Getaway288560! We're delighted to hear that you had an amazing experience at Park Lane Hotel New York! We appreciate your compliments regarding our cleanliness, ambiance and hard-working team. We will make sure to pass on your kind words to Mounia! We look forward to hosting you again soon for another fantastic experience! Thank you again for sharing your review! Warm Regards Brian Dunn Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$553 - $872 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the helmsley park lane hotel new york city, helmsley park hotel
FORMERLY KNOWN AS
The Helmsley Park Lane
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
610
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Frequently Asked Questions about Park Lane Hotel NY
Which popular attractions are close to Park Lane Hotel NY?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.2 miles), and Carnegie Hall (0.3 miles).
What are some of the property amenities at Park Lane Hotel NY?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Park Lane Hotel NY?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Park Lane Hotel NY?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Lane Hotel NY?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Park Lane Hotel NY?
Conveniently located restaurants include Loi Estiatorio, The Modern, and Beyond Sushi.
Are there opportunities to exercise at Park Lane Hotel NY?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Park Lane Hotel NY?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Lane Hotel NY?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Park Lane Hotel NY offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Lane Hotel NY?
The staff speaks multiple languages, including English and Spanish.