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Park Lane Hotel

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Park Lane Hotel
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5,487 Reviews from our TripAdvisor Community

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Showing 4,437: English reviews
Washington DC, District of Columbia
Reviewed yesterday NEW

Comfortable, nice people, everything is ok. You can get a quick cup of coffee in the lobby or to have breakfast at the 1st floor. The location can't be better! We always go to the Park Lane Hotel when we visit NYC

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Thank mzaldivar07
Rome, Italy
Reviewed yesterday NEW

We stayed in Park Lane NYC for 3 nights in August 2016. I was many times in NYC but this was the first time at the Park Lane Hotel. The Hotel is located in front of Central Park and 2 minutes walk to 5th Avenue. Absolutely a great location! We stayed in an Premier Park View King Room. The view...

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Thank FedericaRoma_Italy
Atlanta, Georgia
Reviewed yesterday NEW

Was pleased to find a good price on Expedia for a hotel near Central Park. Paid extra for a room with a view. Was better than expected! Hotel was larger than I expected, small Bar called Harry's bar, restaurant with a beautiful view of the park although we did. It eat there. Our room is large, comfortable with a spectacular...

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Thank Delphine J
George Town, Grand Cayman
Reviewed yesterday NEW

This hotel was great value and the location cannot be better for access to Central Park. The room was a good size, the bed was comfortable and the daily happy hour includes free beer, wine and hot and cold snacks!

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Thank Brad K
Rio de Janeiro, RJ
Reviewed yesterday NEW

Very nice hotel, with a spectacular view to Central Park. Rooms are very comfortable and the beds are amazing. The gym is very small, it could be bigger. The location is perfect for those who want to stay close to Central Park and 5th.Avenue

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Thank Beto B
Howell, New Jersey
Reviewed yesterday NEW

Hotel is a great value, rooms are large and view of Central Park is stunning. Easy access to all locations. The hotel gave a great feeling of being in New York City. I would stay again and recommend..

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Thank Mike S
Poughkeepsie, New York
Reviewed 2 days ago NEW

We had a quick overnight here. Check in was a little strange as there was a number of guest waiting to check in or out but nothing set up to form a formal line. So some guests just walked ahead of others waiting. Checkout was the same. Everything in between was great. Great place and great value for NYC.

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Thank Dzhort
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the 4/5 rating! We're delighted you had such a pleasant experience with us! We strive to offer top-notch service and convenience for our guests. We regret the confusion surrounding check-in and out. We'll address your concerns with our team moving forward. We look forward to sharing an even better experience with you soon! Have a...

Washington DC, District of Columbia
Reviewed 2 days ago NEW

Breakfast buffet was horrible - very limited selection, poorly stocked (eggs and fruit were completely gone and not replenished) and the service was terrible (impossible to get a coffee refill) all for $44 (including mandatory 18% gratuity). I only ate there once and went elsewhere for the remainder of my stay.

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Thank ta2017642
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, We appreciate the feedback. It's unfortunate your time with us was less than perfect. We hold ourselves to a higher standard. We regret that our breakfast didn't meet your expectations. We're disappointed our team didn't go above and beyond to assist you. We'll be sure to address your concerns with our team moving forward. We hope to share...

Brighton, United Kingdom
Reviewed 2 days ago NEW

The staff on all levels in the hotel were always polite and helpful, Peggy on reception was always helpful with enquiries and so we're other receptionists and Amani the doorman was very helpful.. Excellent base for exploring nyc. The ladies serving in the cafe in reception especially kamile,Mabel and Rachael were always polite and cheerful every morning. The daily charge...

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Thank samanthamE3283TU
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the outstanding review, Samantha! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing...

culiacan
Reviewed 2 days ago NEW

i have a fabulous experience in nyc thanks to park lane hotel.. great rooms, i got the premier park view at 31 floor, the most amazing view of central park.... theres a metro line just a few steps or you just can walk to everywhere.. is close to everything...

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Thank fabian m
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thanks for the wonderful review, Fabian! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. We're happy you appreciated our stunning views! That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $200 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Jetsetter so you can book your Park Lane Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#170 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#199 Business Hotel in New York City
#201 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Park Lane Hotel staff and other travelers.
88 questions
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Questions? Get answers from Park Lane Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Premier Park View King Room”
 of 5 bubbles FedericaRoma_Italy, yesterday | Read review
“Pay for a room with a view of the park you will not be disappointed”
 of 5 bubbles 985delphinej, yesterday | Read review
“Get on the highest floor possible for best view. We also had absolutely no noise at night.”
 of 5 bubbles J5064WOchristinek, 4 days ago | Read review
“Ask for Park View. Its more money but how often do you stay in front of Central Park!”
  • City View is OK but I wished I had asked for the Park View.
 of 5 bubbles robertmR9884JC, 4 days ago | Read review
“The women who cleaned the rooms were responsive to our needs and did a very good job keeping our room clean. Thank you.”
 of 5 bubbles Maestro360, 4 days ago | Read review
5 of 5
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