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Park Lane Hotel

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Park Lane Hotel
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6,070 Reviews from our TripAdvisor Community

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Showing 4,516: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Location location location. Dated rooms but ok. Nice "free" reception room with snacks and drinks at 5 pm. Great views of Central Park. Walking distance to tons of places of interest such as 5th Av., Rockefeller centre, and Times Square. Nice stay overall.

Helpful?
Thank Sole C
.
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent hotel with an ideal location. 2 mi ute walking distance to shopping on 5th avenue, excellent dining options in hotel and within walking distance, 15 minute walk or short cab ride to Broadway, and across the stret from central park!

Review collected in partnership with this hotel

Helpful?
Thank 659rohitp
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Fabulous location, friendly staff, home away from home for a perfect 4 day getaway to New York City. We really enjoyed our stay at the Park Lane Hotel. Our room had an incredible view over Central Park and it was perfectly located to access all the fabulous sights within the city.

Review collected in partnership with this hotel

Helpful?
Thank Charlotte J
Loughton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

If you pay for a suite with a view of Central Park it's good value. That said the bathroom was tiny and very basic (think motel standard). Staff generally not very friendly or helpful. Room service only offered at breakfast so you can't even get drinks sent to the room and with no coffee machine or in-room facilities this was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank andrewcJ9124CR
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for your feedback, Andrew. We're sorry to hear that you were not more satisfied with your stay at Park Lane Hotel New York. Our staff is dedicated to creating a welcoming environment for each of our guests and we truly apologize that your interactions with these members of our team were not more positive. We do feel that... More 

Florianopolis
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel. Spacious room and great view from the park. Location is perfect with you want to stay near Central Park. Subway right in front and Uber can pick you in both acess by 59th ou 58th street..

Review collected in partnership with this hotel

Helpful?
Thank Felipe M
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Felipe, thank you for sharing the lovely review! We're pleased to hear that you enjoyed your time at Park Lane Hotel New York. It's wonderful to know that you were so satisfied with your spacious room and the gorgeous views offered of Central Park. We agree that our location is perfect for visiting all of the nearby museums, shops, restaurants,... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stood at this hotel for 4 nights and received excellent service from the front desk agent Jackelyn. I came early but room was not ready. I was able to check my bag and enjoy a walk in the park which is across the street. Will definitely visit again. Jackelyn also gave me a map and gave me some pointers from... More 

Helpful?
Thank Julio G
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for sharing the spectacular review with us, Julio! It was a pleasure hosting you at Park Lane Hotel New York. We're so pleased to hear that you were provided with exceptional service by Jaclyn. We'll be sure to pass your compliments along to her and let her know how much you appreciated her going the extra mile when... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel. Great location. Excellent value for money. Staff pleasant and helpful. We are from New Zealand. Appreciated the pre-dinner drinks. This enabled us to meet some very interesting guests, from other parts of the world

Review collected in partnership with this hotel

Helpful?
Thank ChristopherDeane
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for sharing the exceptional review with us, Christopher! We're pleased to hear that you enjoyed your stay at Park Lane Hotel New York. It's great to know that each aspect of your visit exceeded your expectations. We're especially pleased to know that you found your stay to be worthwhile and that you appreciated our Hospitality Reception each evening.... More 

Mexico City, Mexico
1 review
4 of 5 stars Reviewed 2 days ago NEW

Be careful about tickets - price - deliver Except that of concierge's work, almost great. Good looking, nice people, excellent bedroom, a very good bathroom. Place behind Central Park is delicious. Good wifi service.

Review collected in partnership with this hotel

Helpful?
Thank B3666YHmariad
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for sharing the great review with us! We're happy to hear that you enjoyed your stay at Park Lane Hotel New York. It's wonderful to know that our staff treated you well and that you were so pleased with the accommodations you received. We love knowing that our guests appreciate the various amenities offered in our... More 

Watertown
1 review
4 of 5 stars Reviewed 2 days ago NEW

The positives..Location, Location, Location..can't beat the view of Central Park..even in the rain. Had a fabulous room service breakfast with my grandchildren ( 6 & 7). The not so positive..bed was too slumped to one side, the reception food was dreadful, the man out front in the pouring rain, was totally ineffective, allowing cars to pull up at an angle... More 

Review collected in partnership with this hotel

Helpful?
Thank kathleenbD6766LI
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, We appreciate you taking the time to share your thoughts with us. It was a pleasure hosting you at Park Lane Hotel New York and we're glad to hear that you were so impressed by our beautiful and convenient location right next to Central Park. It's great to know that you and your grandchildren enjoyed ordering room service... More 

Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed there for 4 nights with facility service including internet and buffet in the second floor. It has been a very pleasant memory for my family. We will definitely stay there again if we go to New York. The location is also very great. It's next to the fifth avenue and central park. We drove to New York and... More 

Helpful?
Thank Xiaoyu S
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for sharing the fantastic review, Xiaoyu! We're so pleased to hear that you enjoyed your stay at Park Lane Hotel New York. It's wonderful to know that your time with us has provided you and your family with many great memories and adventures. We're happy to hear that our convenient location had such a positive impact on the... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $251 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#169 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#199 Business Hotel in New York City
#201 Family Hotel in New York City
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