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36 Central Park South, New York City, NY 10019-1600
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (1170)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 04/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#259 of 517 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. We offer Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions.
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Room & Suite (1,170)1,170
Full view
Property amenities
Free public parking nearby
Wifi
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
24-hour security
Non-smoking hotel
Valet parking
Paid private parking on-site
Paid wifi
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Flatscreen TV
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Price:Up to 30% Off + 3 FREE Rewards

Location

Full view
100Great for walkers
Grade: 100 out of 100
257Restaurantswithin 0.3 miles
86Attractionswithin 0.3 miles
9448Reviews183Q+A100Room tips
Traveler rating
  • 4,054
  • 2,957
  • 1,326
  • 653
  • 458
Time of year
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Popular mentions
SpayNeuterAdopt wrote a review Jun 8
34 contributions2 helpful votes
Unbeatable location for significantly less than the nicer properties on same street. Bathrooms are pedestrian and rooms could use update but as is, it’s worth every penny for location. Spend a couple extra bucks and get a higher floor. View of Central Park is great but we stayed much higher floor last time and it’s an even more impressive view ten floors higher
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Date of stay: February 2021Trip type: Traveled with family
Room Tip: Get a high floor. Worth the additional cost.
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel
Responded 1 week ago
Thanks for the fantastic review, SpayNeuterAdopt! We're happy you enjoyed your time with us so much at Park Lane Hotel New York! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day! Warm Regards Brian Dunn Hotel Manager
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Lauren S wrote a review Jul 2020
Montclair, New Jersey7 contributions12 helpful votes
Hotel's Favorite
Wonderful view of Central Park from my room, and Nicole was absolutely wonderful at check-in. I arrived much later than expected and she was extremely helpful and the hospitality was heartwarming, particularly in the face of a pandemic. Very much appreciated the room upgrade to one with a view overlooking the Park!
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Date of stay: July 2020
Rooms
Cleanliness
Service
3 Helpful votes
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel
Responded Jul 10, 2020
Thanks for the fantastic review, Lauren S! We're happy you enjoyed your time with us so much at Park Lane Hotel New York! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day! Warm Regards Hotel Manager
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Allan S wrote a review Jun 6
COLUMBIA2 contributions
We stayed here a few years ago and it was great. Got promo email offering good rate. We stayed June 4-6. They are not ready for guests! They said that the lobby and rooms were being renovated on website but nothing about no bar, no coffee, no food service. Rooms had few necessities like bar soap or vanity kit. Several other issues. Positive was the staff. Very friendly and accommodating to the extent they could be.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Call to make sure they are open. Go to the Ritz 50 yards away
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel
Responded 1 week ago
We appreciate your feedback, Allan. We're deeply disappointed you had such challenges during your time with us, and we appreciate your patience while we complete our face lift in order to provide a more positive experience for you and all our guests! We do look forward to hosting you again and cannot wait to show off our brand new look in feel very soon! Warm Regards Brian Dunn Hotel Manager
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samcake wrote a review May 2021
Glen Cove, New York17 contributions42 helpful votes
Our room, 2001, has serious water damage in the corner by the window. The entire carpet corner is saturated in water. They would not put us in another room. They came and put towels over it and a fan down so now I have no chair for the view. There is NO night light for bathroom, just a huge bright light so when u go to the bathroom in the night or morning your eyes hurt. These rooms are seriously outdated. The room, decor, carpet, lights are old, like from the 80's. Of all the hotels I've stayed at on this strip, this is the worst. No restaurant or bar, no room service.
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: Definitely try another hotel. JW Marriot is much much nicer by far.
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel
Responded May 4, 2021
We appreciate the feedback, Celeste. It's unfortunate your time with us was less than ideal. We do apologize for the issues you had during your stay, and while we did provide options - we understand that you preferred to remain in your accommodations and to not be disturbed while occupying the room. While we understand that your room was not to your expectations, we are delighted to let you know that our hotel renovations are nearly complete and we look forward to sharing our new look and feel very soon. We hope for the opportunity to share a more positive experience with you soon! Warm Regards Brian Dunn Hotel Manager
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Alejandro G wrote a review Apr 2021
South Lake Tahoe, California1 contribution
The hotel staff was incredibly nice and accommodating. They did a great job adhering to covid protocol. The rooms were clean and comfortable and the park views were amazing. Overall a great experience.
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from ParkLaneHotelNYC, Manager at Park Lane Hotel
Responded May 1, 2021
Thanks for the splendid review, agarbalosa! It's fantastic you had such an excellent experience at Park Lane Hotel New York and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We look forward to hosting you again soon so we can share another amazing experience with you. Have a beautiful day! Warm Regards Brian Dunn Hotel Manager
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PRICE RANGE
$194 - $481 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the helmsley park lane hotel new york city, helmsley park hotel
FORMERLY KNOWN AS
The Helmsley Park Lane
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
631
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Frequently Asked Questions about Park Lane Hotel
Which popular attractions are close to Park Lane Hotel?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.2 miles), and Carnegie Hall (0.3 miles).
What are some of the property amenities at Park Lane Hotel?
Some of the more popular amenities offered include a fitness center, room service, and a business center.
Is parking available at Park Lane Hotel?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Park Lane Hotel?
Conveniently located restaurants include Loi Estiatorio, The Modern, and Beyond Sushi.
Are there opportunities to exercise at Park Lane Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Park Lane Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Lane Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Park Lane Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Park Lane Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.3 miles).
Does Park Lane Hotel have any great views?
Yes, guests often enjoy the park view available here.
Is Park Lane Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.