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36 Central Park South, New York City, NY 10019-1600
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2372)
Room & Suite (808)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#243 of 531 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
There’s something irresistible at 36 Central Park South. Featuring nostalgic panoramic park views and enchanting auras that have been thoughtfully reimagined by acclaimed design firm, Yabu Pushelberg. Honoring its original spirit, Park Lane’s senses have been renewed with modern, but whimsical charm, odes to New York’s past and present, and three bespoke culinary concepts by Scott Sartiano. Join us. And find something beautiful and new, and, just maybe, the right amount of mischief.
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Property amenities
Free public parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Non-smoking hotel
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Walk-in shower
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Spanish
Hotel links
Special Price:Save up to 20% Off

Location

Full view
100Great for walkers
Grade: 100 out of 100
250Restaurantswithin 0.3 miles
86Attractionswithin 0.3 miles
9478Reviews185Q+A100Room tips
Traveler rating
  • 4,077
  • 2,956
  • 1,326
  • 656
  • 463
Time of year
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Popular mentions
murphVirginia wrote a review Jan 24
virginia57 contributions14 helpful votes
We stayed in a room overlooking Central Park, it was wonderful. The people are so helpful and friendly. I do miss the old Harry's Bar, the renovated room looks like a cafe and has terrible wine selection. Also miss eating in the big event room overlooking the park. They only use it for events now and it is such a waste of a beautiful room Very happy with the room and the people, not a great place to have a drink in the evening They had very little selection and the bar is not very inviting. Breakfast in Harry's bar was good. Overall a good place to stay..
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Date of stay: January 2022Trip type: Traveled with family
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Lauren S wrote a review Jul 2020
Montclair, New Jersey7 contributions12 helpful votes
Hotel's Favorite
Wonderful view of Central Park from my room, and Nicole was absolutely wonderful at check-in. I arrived much later than expected and she was extremely helpful and the hospitality was heartwarming, particularly in the face of a pandemic. Very much appreciated the room upgrade to one with a view overlooking the Park!
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Date of stay: July 2020
Rooms
Cleanliness
Service
3 Helpful votes
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Response from ParkLaneHotelNYC, Manager at Park Lane
Responded Jul 10, 2020
Thanks for the fantastic review, Lauren S! We're happy you enjoyed your time with us so much at Park Lane Hotel New York! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day! Warm Regards Hotel Manager
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Hadley Weight wrote a review Jan 21
3 contributions
Well it’s been two years since we have been able to travel out of South Africa. My wife and I have stayed at the Park Lane many times and just LOVE it !!! Great location right on the Park. And a pleasant surprise when we arrived back there two days ago was that a beautiful full renovation was done in 2020 when NYC was shut down. The new bathrooms are particularly awesome and the beds as comfy as ever. Also great to see the staff again and that they have survived the past two years. Then an essential mention is EDITA who works on the front desk! She is awesome and it felt like she was a best friend or family member who we reunited with. Edita is an asset to the Hotel and does herself proud ! Awesomeness , out . . .
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Date of stay: January 2022Trip type: Traveled with family
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Response from ParkLaneHotelNYC, Manager at Park Lane
Responded yesterday
Thank you for staying with us at the Park Lane New York and for sharing your review, Hadders737! It's wonderful you were able to return to Park Lane New York this year and enjoy our beautiful renovations and friendly staff! We're so glad you're a returning guest and we will definitely let Edita know of your kind words and praise! We look forward to welcoming you back and exceeding your expectations once again. Warm Regards Brian Dunn Hotel Manager
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ClaireWeight wrote a review Jan 21
2 contributions
Edita at front office WOWS us once again... so welcoming, professional, kind, helpful, she always makes us feel so special and at home and always goes the extra mile. The hotel has had an incredible revamp. The decor is beautiful, the bathrooms have had a wonderful upgrade and those beds are the comfiest ever. Well done Park Lane. I will be back soon
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from ParkLaneHotelNYC, Manager at Park Lane
Responded yesterday
Thank you for your wonderful review and for staying at Park Lane New York, ClaireWright! We are so pleased to hear that you thoroughly enjoyed our newly renovated rooms and public spaces. Thank you for commending Edita for always meeting your expectations. She will be honored by your kind words and thrilled to know that she could make you feel like home. We appreciate your recommendation and we look forward to welcoming you back very soon. Warm Regards Brian Dunn Hotel Manager
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Johann M wrote a review Jan 13
1 contribution
This is my 4th visit to The Park Lane Hotel & by far has been our absolute favourite. The refurbishment is simply stunning! Our stay's here before have purely been based on location, now it's for the hotel! The hotel now matches its amazing staff!! Mounia thank you! You made our trip memorable! Mounia remembered us from our previous visits making us feel pretty special, her hospitality skills are second to none so try & check in on a Thursday eve! Check out our room view...Amazing!!
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Date of stay: January 2022Trip type: Traveled with friends
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Response from ParkLaneHotelNYC, Manager at Park Lane
Responded 4 days ago
Thank you for the lovely review! We are thrilled to know Park Lane New York is now your favorite hotel in the city! It has been a pleasure to welcome your 4th visit with us. Your feedback is much appreciated and I will be sure to share your kind appraisal with those you recognized. I am sure it will be very well received. Thank you again for your post and I look forward to seeing you again in the near future. Warm Regards Brian Dunn Hotel Manager
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PRICE RANGE
$194 - $481 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the helmsley park lane hotel new york city, helmsley park hotel
FORMERLY KNOWN AS
The Helmsley Park Lane
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
610
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Frequently Asked Questions about Park Lane
Which popular attractions are close to Park Lane?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.2 miles), and Carnegie Hall (0.3 miles).
What are some of the property amenities at Park Lane?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Park Lane?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Park Lane?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Lane?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Park Lane?
Conveniently located restaurants include Loi Estiatorio, The Bar Room at The Modern, and Beyond Sushi.
Are there opportunities to exercise at Park Lane?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Park Lane?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Lane?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Park Lane offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Lane?
The staff speaks multiple languages, including English and Spanish.