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The Franklin

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The Franklin
The Franklin
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627 Reviews from our TripAdvisor Community

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Showing 540: English reviews
New Orleans, Louisiana
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 25, 2013

Great location, nice rooms, tasty breakfests! Butique hotel so the atmosphere is a way different from that even with 4/5 stars hotels. We stayed there 6 nights and will try to choose it again being in NYC

Helpful?
Thank Pawel W
david_sandler, General Manager at The Franklin, responded to this review

Drear Pawel W, Thank you very much for taking the time out of your day to write a review about the Franklin Hotel. It is wonderful to hear that you liked the location, the room, and breakfast provided by the hotel. We know there are many hotels from which you can choose from and we are delighted that you stayed... More 

Saskatchewan Canada
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 14, 2013

Perfect location within steps of coffeeshops, restaurants, drug stores, and of course the subway. We had no trouble with cell phone or wifi. Enjoyed the 24 hr capaccino machine, free breakfast and wine and cheese happy hour. Bed was comfortable, bathroom while tiny was immaculate. A great choice for a city trip!

Helpful?
1 Thank SaskSunSeeker2
david_sandler, Manager at The Franklin, responded to this review

Dear SaskSunSeeker2, Thank you very much for staying with us at the Franklin Hotel. We love to hear from every guest that stays with us and I assure you we take your feedback seriously. We agree that the Franklin is a great hotel that is in walking distance to many museums and fun areas in Manhattan. When you do visit... More 

Lincoln, Illinois
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed January 7, 2013

This is a comfy, friendly, well placed hotel if you are visiting New York to see some museums and shows. I loved it! My only issue is that I got no cell phone reception while there and also could not connect to the internet. The front desk was friendly about it and tried resetting the router, but nothing worked. They... More 

Helpful?
1 Thank cyasukot
david_sandler, Manager at The Franklin, responded to this review

Dear Cyasukot, Thank you for taking your time out to write a review about the Franklin Hotel. We really like feedback from our guests as it allows us to better understand our customer needs. It is great that you did enjoy your stay and the area the hotel was located in. We hope you choose us again the next time... More 

New York City, New York
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 25, 2012 via mobile

Rooms are tiny but your in NYC. You are just sleeping there right!? The hotel is a block from the 6 train which is great and right around the corner from shopping museums and great restaurants. I booked a room for my parents because I live in the area. The breakfast was nice and wine hour was perfect. Hotel is... More 

Helpful?
Thank wendo12
Charlottesville, Virginia, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 20, 2012

I have never been in a hotel room as small as this! Comfortable bed, friendly staff, too high of a price for a hotel with the smallest closet (room for only 4 hangers) I have ever seen. One person can handle it but 2 ?????. Good location. Bring your in a plastic bag, as there is no room for luggage!

Helpful?
1 Thank Dale W
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 28, 2012

First impressions of this hotel weren't that promising, I have to admit. The lobby looks a little tired and run down. However, the rooms are clean, quiet and prettily decorated. The heating/aircon works and, while the service from the front desk can be a little... idiosyncratic, everyone was very helpful and good humoured. The bed was enormous (perhaps a bit... More 

Helpful?
Thank LulaBGood
Sao Paulo, SP
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 27, 2012

GOOD: location (walking distance to subway and central park), breakfast, good bed, quiet neighborhood, very nice staff. BAD: rooms are really small. Almost didn't have espace for our baggage. .......................................................

Helpful?
Thank Gabriela G
Frisco, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 21, 2012

The perfect location on the Upper East Side. Walking distance to shopping, museums, and restaurants galore! Rooms are very small, but very nice and squeaky clean. So pretty with a chandelier above our bed. Linens are soft, bed rated 4/5 (we are spoiled by our latex mattress). We LOVED having the espresso machine downstairs! The staff was wonderful. We had... More 

Helpful?
1 Thank katklop7
Edmonton, Alberta
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 16, 2012

PROS: Location (walking distance to 4/5/6 (Green line) train station. Safe, quiet neighborhood. Breakfast (7-10am, cereal, pastries, yogurt, oranges, cheese, coffee, tea, juice). Wine & cheese (5-6:30pm). Coffee, tea (24/7). Staff is very kind. Bedding is wonderful! Very clean (under the bed as well). Beautiful lighting and vanity. Very nice toiletries. Vintage feeling with Art Deco elevator grills and buttons.... More 

Helpful?
2 Thank LianaS
Gig Harbor
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 5, 2012

We loved our stay at The Franklin. It’s luxurious but small (so you better get along or keep busy outside in NYC). We loved the staff, Heavenly bedding and pillows, Bulgari toiletries, vintage vibe, complimentary and tasty breakfast, and cleanliness of the place. We also used the airport shuttle service through Hotwire and it was a great deal too.

Helpful?
1 Thank lbiber
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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Only a short distance from Central Park, the famed Museum Mile and Madison Avenue designer shops, The Franklin Hotel is the perfect Upper East Side getaway. Built in the 1930s, The Franklin Hotel is located at 164 East 87th Street. This romantic boutique hotel features 50 intimate guestrooms, daily complimentary continental breakfast from 7am-10am and daily wine & cheese reception from 5pm-6:30pm. Ideal for single travelers or couples, all guests enjoy complimentary Wi-Fi, complimentary NY Times & USA Today (in our lounge area), Philosophy bath amenities, and 24-hour cappuccino machine. ... more   less 

Additional Information about The Franklin

Address: 164 E 87th St, Off Lexington Avenue, New York City, NY 10128-2206
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $160 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
The Franklin Hotel New York City
Franklin New York City
Franklin Hotel New York City
Hotel Style:
#228 Family Hotel in New York City
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