We had a wonderful stay at the Franklin last week. From the first booking phone call to the last goodbye, we were treated like old friends. The room was lovely and clean - expect small rooms - and nicely appointed. The bed and pillows were among the best we've had in any hotel. The bathroom had everything you need, including a good shower head. The staff's recommendations for restaurants nearby were spot on. Complimentary espresso, cappuccino, latte or coffee and chocolate cookies were a delightful touch. And we were happy to learn that, come this summer, they will be adding an outdoor restaurant and bar!
My wife and I went into the city after getting our vaccinations and visit our son and take in some of the sites and have a relaxing weekend, After being cooped up for a year we just wanted a change of scenery. Wow were we pleasantly surprised. The hotel was perfectly located just a short walk to the Guggenheim and MOM Art. Recently renovated, the rooms were really comfortable and nicely appointed. Updated feel with an old world charm. I wanted to put the mattress in my suitcase but it didn't fit ...lol. I slept like a baby quiet and comfortable. Staff could not have been more accommodating throughout our stay. Thanks Again for an enjoyable weekend.
What a lovely hotel! Very clean! Very friendly! It is in a great location and can walk to Central Park with ease! Starbucks right on the corner. The staff was very friendly. Highly recommend! And we loved the cookies and capaccino.
I was so pleasantly surprised by this wonderful hotel. I found it because I am an IHG rewards member. I read the reviews and thought I'd give it a go (I normally stay in midtown but this hotel was near a doctor I was seeing multiple times in a week). It is tucked away on a quiet street that is so close to amazing NYC food (also a Whole Foods about a block away). The rooms are lovely and I found big enough for me and my needs. The best part of my experience was the staff, hands down. In the "normal" world I am a frequent business traveler and hotel staff can greatly improve your time away from home if that is how the hotel operates/they choose to do so. Everyone I encountered at this hotel went above and beyond and you felt like you were visiting a friend's cozy home and not in the heart of the Big Apple. Can't wait to get back!…
If you’re looking for space this isn’t the place. That being said, it doesn’t advertise huge rooms so I was very content and satisfied. For a mid range hotel accommodations were very sweet. The mattresses were incredibly comfortable. The workstation was adequate. The television set up was impressive. However, the best thing, the thing that will keep me coming back, is this: The level of noise pollution was lower than any other New York Hotel I’ve ever stayed at. That’s what bumps it up for me. Best night’s sleep I've ever had in a New York Hotel.