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The Franklin

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The Franklin
The Franklin
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615 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Level Contributor
176 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Ended up changing hotels after a few days as the bad outweighed the good. Starting with the good, front desk staff was very nice and friendly, even opened the elevator door whenever they could. Really tried to help with any issues. Room was clean, tv worked and housekeeping did a good job. That all said, changed hotels after a few... More 

Helpful?
Thank Lloyd M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked and arrived same day. Checkin and checkout was quick and easy. Every staff person was GREAT and Friendly and Accommodating. The room was small. If I had one complaint it would be the A/C blew directly onto my face while in bed. Other than that it was all good.

Helpful?
Thank Jamahl M
Houston, Texas
Level Contributor
127 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first time at The Franklin. The front desk staff was friendly and check-in was a breeze. They have an old time elevator that worked just fine. I believe we were in a standard guest room (room 53) and it was a little tight for the two of us. The bathroom was definitely small. It reminded me of... More 

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Thank DiverBob_7
Level Contributor
162 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Small quaint European style hotel in the heart of the upper east side. Small rooms, small elevator. Not sure it is handicap accessible. Very friendly staff. Clean room. Might be temporary due to construction next door, but spotty wifi and cable. Well located. European continental breakfast, nothing fancy. Surrounded by shops, cafes and restaurants.

Helpful?
Thank Allan H
Dallas, Texas
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I thought it was hard to find, but there was a lot of construction when I went. The lobby is quite tight, but the lounge downstairs has a nice breakfast in the mornings and some nice coffee. The hotel staff was very helpful and the rooms were the size you would expect for NYC. I would stay there again.

Helpful?
Thank Sydni H
Phoenix, Arizona
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was my first stay at the Franklin, and I found it suited my needs - as a solo traveler - admirably. My tiny room had a view of only an interior courtyard, but that was probably the reason I heard very little of the construction noise going on next door. Bathroom was about the same size as an airliner's.... More 

Helpful?
Thank BagsRPakd
Zurich, Switzerland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The location is good but the service is terrible. No telephone, no Internet, maximum of noice not only due to the next door works but also the bad AC in the room. The personnel on the reception desk tried to be helpful but they were unable to change the situation.

Helpful?
2 Thank putrificato
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

When we checked in, the man was very nice. But he was then pushed aside by someone else. We were given our room and room key. When we went to the room the door opened and there were other people in there. We went to the desk and the woman yelled at the man in front of us saying she... More 

Helpful?
1 Thank Samantha B
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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Only a short distance from Central Park, the famed Museum Mile and Madison Avenue designer shops, The Franklin Hotel is the perfect Upper East Side getaway. Built in the 1930s, The Franklin Hotel is located at 164 East 87th Street. This romantic boutique hotel features 50 intimate guestrooms, daily complimentary continental breakfast from 7am-10am and daily wine & cheese reception from 5pm-6:30pm. Ideal for single travelers or couples, all guests enjoy complimentary Wi-Fi, complimentary NY Times & USA Today (in our lounge area), Philosophy bath amenities, and 24-hour cappuccino machine. ... more   less 

Additional Information about The Franklin

Address: 164 E 87th St, Off Lexington Avenue, New York City, NY 10128-2206
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $187 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 50
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Also Known As:
The Franklin Hotel New York City
Franklin New York City
Franklin Hotel New York City
Hotel Style:
#229 Family Hotel in New York City
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