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Carlton Hotel, Autograph Collection

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Carlton Hotel, Autograph Collection
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1,985 Reviews from our TripAdvisor Community

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There are newer reviews for Carlton Hotel, Autograph Collection
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Showing 1,758: English reviews
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

fantastic trip for my first time abroad , only 3 downers , fell for bogus taxi driver at kfj and lost 200 dollas on over fare , then walked in hotel and had to pay 250 dollas depisit / i was i little off with no tea,coffee in room and that what was in the rest room down in lobby... More 

Helpful?
Thank steve d
Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was my second stay here for business. The location is great, with easy access to all of Manhattan. The staff was friendly and helpful. Rooms are a bit small, probably on par for older NYC hotels, and perhaps a bit outdated, but clean and comfortable. Overall a very good stay.

Helpful?
Thank Michael M
Philadelphia
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here primarily for a business conference. My husband is a Marriott Platinum level member and upon check in we were told room would not be ready for quite a while but we were getting upgraded to a King large room/suite. So we left our luggage and came back 9 pm. New front desk staff - supposedly no record of... More 

Helpful?
5 Thank edsatty
M_Sooklal, Front Office Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear edsatty, Thanks for your review. Sorry we were unable to upgrade you your first night due to our sold out situation, but happy to see we were able to move you the following day. We are scheduled for a full renovation later this year. Regards, M Sooklal More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This place is a dump, worn out, tiny rooms with bathroom in closet. I guess that is Marriott's code word for "autograph hotel" should be list d as a hostel. This is supposedly the "superior" room. I am Marriott Gold and this was the upgraded room ... Never again !!

Helpful?
3 Thank Brad P
M_Sooklal, Front Office Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear Brad P, Thanks for your feedback, I'm sorry we did not meet your expectations. Regards, M Sooklal More 

Milford, Michigan
Level Contributor
257 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Traveling for work regularly, rarely do I provide a "poor" rating. Unfortunately, the Carlton earned it. I am a big Marriott fan and the Autograph Collection hotels are usually unique and special. The Positive: The Carlton is a classic hotel with small rooms, as you would expect for a NYC hotel. The lobby was nice and the location worked well... More 

Helpful?
4 Thank JVM-Milford-MI
M_Sooklal, Front Office Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear JVM-Milford-MI, Thank you for your review. My apologies for the lapse in service to you, especially regarding your breakfast order. I will follow up with my team to understand what happened so we can avoid making a future mistake in this regard. Sincerely, M Sooklal More 

New Haven, Connecticut
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean, spacious rooms that are both comfortable to relax in and also to sleep in. This is yet another Grand Dame hotel in the Marriott Autograph Collection (which we have come to appreciate.) It is a well-kept up place that takes your breath away when you first walk thru the door and is well worth a first, second or even... More 

Helpful?
Thank Steven K
Brockport, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Picked hotel for location, and was extremely satisfied with everything about the place, will defiantly return there in the future. Comfortable bed, quiet room, bathroom was tiny, but I did not go to NY to spend a lot of time in that room. Easy to navigate the area on foot. And the middle of Manhattan, it is a good neighborhood... More 

Helpful?
Thank Harvey B
Santa Monica, California
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for a business trip in June. My room was relatively small but nice - nothing too special (although a bit dark, my room was adjacent to another building so not much natural light). The location is very good and central - adjacent to some great neighborhoods and restaurants. The highlight was $1 oysters in the lobby during... More 

Helpful?
1 Thank Morgan K
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Location: United States > New York > New York City
Price Range: $204 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#65 Green Hotel in New York City
#194 Luxury Hotel in New York City
#195 Family Hotel in New York City
#213 Business Hotel in New York City
#230 Romantic Hotel in New York City
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