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Carlton Hotel, Autograph Collection

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Carlton Hotel, Autograph Collection
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2,183 Reviews from our TripAdvisor Community

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Milan, Italy
Reviewed yesterday NEWvia mobile

I stayed in the Carlton for a couple of days and honestly I expected much much more from an hotel of the Merriott brand. The hotel is undergoing several changes so the noises are excused, however the room I stayed in was very tiny and old, absolutely not in line with its price. The hotel is generally outdated, not a...

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Thank Giuliano B
Houston, Texas
Reviewed 4 days ago NEW

If I could give our stay a zero stars, I would. When we arrived, one room was missing a shower curtain, trash can and clock. The other, missing a trash can and clock. Paint fumes were strongly apparent along our entire floor due to them recently completing renovation, plus continuing LOUD renovation of the floor below us with open stairwells....

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Thank ktpotter
New York City, New York
Reviewed 4 days ago NEWvia mobile

Stayed for a business trip. Very small rooms. Nicely appointed but small. Hotel is going under a makeover. I did get an updated room. Was nice enough. There mouse that ran through the room was a bit off putting but NY to be expected. Having to call for ice was frustrating. Staff was nice and helpful. Be forewarned they are...

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Thank Lou C
Albany, New York
Reviewed 6 days ago NEWvia mobile

This is a gracious hotel in the NoNad area ( north of Madison Park). Under renovation, but my room was new, & no construction noise. The rate was favorable. The staff very accommodating. Cannot wait to come back & see the finished product.

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Thank anncapny
Milwaukee, Wisconsin
Reviewed 2 weeks ago via mobile

We read the scathing reviews but decided to stay despite this because I called ahead and they assured us we'd be in a renovated room - besides the stated missing services on the website there is no service at the front desk - there's no follow up on anything - The renovated rooms are totally minimalistic and non functional -...

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Thank JerryJ2
Reviewed 2 weeks ago via mobile

It is an old hotel which now seems that they are renovating it. There has no Spa, kitchen and other services. If you want a coffe you must go in front of the reception desk a perepare it yourself, for free. I didn,t like it and I will not go there any time. There are in Manhattan a lot of...

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Thank Josep M
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago via mobile

This hotel is not Under renovation it's under construction. 40 minutes to retrieve your car. No amenities, yet loud and fire alarms going off. Simply saying this is under renovation isn't sufficient. At this cost avoid at all cost

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Thank erlandsonea
Atlanta, Georgia
Reviewed 2 weeks ago

While not as posh as other spots in the city this hotel stands out for the classic art deco style. The rooms are comfy and the service is good. I love the area that this hotel is in as it is well removed from the zoo of Times Square. Great for work travel.

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Thank RRSATL
Reviewed 2 weeks ago via mobile

This is one of a dozen or so "go to" hotels on New York. This has been a good hotel for years. Lately, they have undertaken renovation. It is going slow. Today, I got one of the new rooms on the 12th floor. Very nice and refreshing. Understand that this is a boutique hotel. It has character. Not 100% modern,...

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Thank John G
Petersfield, United Kingdom
Reviewed 3 weeks ago

It was my second time to new york but my husbands first and i wish we had stayed at another hotel.Virgin recommended this hotel and did tell us it was being refurbished but i didnt think it would be that bad. There was a musty smell when you entered, the lobby is nothing like its picture,the old restaurant and bar...

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Helpful?
Thank beverleyclark22
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Location: United States > New York > New York City
Price Range: $232 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#72 Green Hotel in New York City
#193 Family Hotel in New York City
#210 Luxury Hotel in New York City
#212 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travelers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not a business trip hotel.”
Colyn1337, Feb 10, 2017 | Read review
“Don't get a standard sweet, go for Deluxe and up for better size.”
  • WATER WAS DISGUSTING---SINK AND SHOWER
E6071GRcourtneyw, Feb 6, 2017 | Read review
“Higher floors would likely be quieter”
GregRCo, Feb 2, 2017 | Read review
“Empire Suite is amazing and spacious, secluded, and quiet”
mchuddley, Jan 27, 2017 | Read review
“Ask where they are doing the renovations currently, and get a room as far from that as you can.”
Y4172OHjasonb, Jan 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question