The Surrey
2,367 reviews
#231 of 509 Hotels in New York City
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20 East 76th Street, New York City, NY 10021-2643
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$546
$546
Free cancellation until 01/14/21
Prestigia.com$542
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
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Room & Suite (313)
Dining (20)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Surrey
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#231 of 509 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Built in 1926 as a residence hotel, the original Surrey was home to many of New York's most eccentric celebrities. JFK, Bette Davis, Claudette Colbert, and other famous faces who recognized the allure of exceptional, discreet service. In re-creating The Surrey, we collaborated with acclaimed interior designer Lauren Rottet of Rottet Studio—to maintain the integrity of The Surrey’s history while modernizing New York's most intimate address. Rottet's inspiration was a New York City townhouse passed down through the generations. The Surrey is New York City’s only Relais & Chateaux boutique hotel, where discreet service allows guests to retreat from the public—and keep a low profile in an otherwise high profile lifestyle. The Surrey is a residential haven and luxury Upper East Side hotel getaway where guests access and revel in what makes New York City special—without compromising calm personal space.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Spa
Paid public parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Evening entertainment
Massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Desk
Housekeeping
Room service
Safe
Laptop safe
Flatscreen TV
On-demand movies
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Romantic
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
62Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
Contact
20 East 76th Street, New York City, NY 10021-2643
Getting there
77th StNew York City Subway5 min
68th St – Hunter CollegeNew York City Subway9 min
Rental CarsSee rental cars from $35/day
2,367Reviews16Q+A100Room tips
Reviews
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Popular mentions
I've enjoyed previous stays at the Surrey so I prepaid $3,678.03 for a reservation for June 11th on January 12th. Nancy Padolina (Director of Reservations & Distribution) notified me on June 2th that they had suspended operations due to COVID-19. I immediately requested a refund. She eventually responded on the date of my reservation that she would "follow up on this request with our Financial Team." After numerous phone calls I have received no response other than an email on the date of my reservation suggesting that their advance purchase policy meant that I had lost all of my money. This is despicable, especially for an establishment that continues to advertise flexible cancellations due to the virus. Be VERY careful!
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Date of stay: June 2020
Service
2 Helpful votes
Helpful
I had the pleasure of staying at The Surrey in the early part of March to celebrate my birthday. This was my first time at the hotel and definitely will not be my last. From the very beginning, I was connected with Leilani Santiago, the guest relations manager. Saying she was excellent is an understatement. She ensured every need was met from dining and transportation needs to having some nice very (and thoughtful) birthday surprises placed in my room. Upon check in and check out, it was a very seamless and enjoyable stay. So thanks to Leilani and the entire staff for your thoughtful and very professional service. Best ... Troy
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Date of stay: March 2020Trip type: Traveled with family
2 Helpful votes
Helpful
The location is perfecto! One of the safest places in the Upper East size. It is very convenient for shopping, and the famous Central Park is relatively close! Classic architecture with the old world charm. The breakfast is good as the title suggests. The room is really beautiful and spacious, elegant and clean, the bed is very comfortable, too much, is a city view room, perfect scenery. The doorman at is particularly welcoming! The bedroom area is average sized, but the bathroom is massive! The hotel lobby is connected to a restaurant that looks very popular, but we have not tried it because there are many supermarket restaurants around! Ask the front desk with a room of your preference. The Taiwanese restaurant nearby which is recommended too!
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Date of stay: May 2019Trip type: Traveled with family
1 Helpful vote
Helpful
A charming, art deco style traditional beautiful hotel. Beautiful rooms, mine had widows to three directions. Very good service. Style! The only criticism could be that the bar was, at least on Saturday night, both very noisy and very dark, not comfortable for an old-fashioned person. And of course, the location is perfect. Most certainly, I want to be back! One more piece of information: A very nice restaurant, particularly for breakfast but also other meals just round the corner on Madison, Three Guys.
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Date of stay: March 2020Trip type: Traveled on business
Rooms
Location
Service
2 Helpful votes
Helpful
What an amazing stay at the Surrey the past few weeks. From the moment I checked in with my dog, we were warmly greeted and the warmth continued throughout the stay. The entire team was attentive and accommodating. Thank you to Vicki, Jessica, Lilly and the rest of the front desk staff. Georgina and I were sorry to have to leave and can’t wait to stay with you all again soon!
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Date of stay: March 2020Trip type: Traveled solo
1 Helpful vote
Helpful
Response from hotel_mgmt_team_365, General Manager at The Surrey
Responded Mar 16, 2020
Dear Georginasmom, Thank you for your generous review. It was a pleasure to have you and Georgina as our guests, and we will certainly share your kind words with our staff. On behalf of all of us, we thank you for choosing The Surrey, and we look forward to hosting you again soon. Warm regards, Claes Landberg General Manager
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PRICE RANGE
$434 - $907 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the surrey hotel new york city, surrey hotel new york city, surrey suite hotel, surrey new york city
LOCATION
United StatesNew YorkNew York CityUpper East Side / Manhattan
NUMBER OF ROOMS
189
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Claim Your Listing Frequently Asked Questions about The Surrey
Which popular attractions are close to The Surrey?
Nearby attractions include Frick Collection (0.3 miles), Alice in Wonderland Statue (0.1 miles), and The Met Breuer (0.06 miles).
What are some of the property amenities at The Surrey?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at The Surrey?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Surrey?
Yes, paid private parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Surrey?
Conveniently located restaurants include Bemelmans Bar, Laduree, and Lady M Cake Boutique.
Are there opportunities to exercise at The Surrey?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at The Surrey?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Surrey?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Surrey?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to The Surrey?
Many travelers enjoy visiting Hamilton Park (2.8 miles), Irish Hunger Memorial (5.0 miles), and Theodore Roosevelt Birthplace National Historic Site (2.8 miles).
Is The Surrey accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.