We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Expedia.com
$591
Agoda.com
$602
Booking.com
$653
Orbitz.com
$591
Relais & Châteaux
$689
Priceline
$653
Hotwire.com
$591
Travelocity
$591
CheapTickets
$591
getaroom.com
$653
TripAdvisor
$591
Hotels.com
View all 12 deals
Collapse deals
All photos (683)683
Full view
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
All reviewscafe bouludupper east sidecentral parkbar pleiadesgrand deluxe salonrelais chateauxmadison avenuerooftop gardennew yorkmuseum mileroom servicein room diningluxury hotelfavorite hotelbottle of champagnewonderful hotelturn down service
We had an excellent stay in a Grand Delux room on the 12th floor. Only (very minor) inconvenience was the shower door would not shut tight permitting water to leak onto the bathroom floor. Upon checkout, we informed the desk person that the door needs...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank brucebrown500
Response from PedroDias-GM, General Manager at The SurreyResponded 2 days ago
Dear brucebrown500,
Thank you for taking the time to express your feedback from your recent visit.
We are delighted to hear that you enjoyed your guest room and its amenities. I will certainly look into the guest room issue you mentioned with our team, I...More
We arrived early in the day, having had to take an early morning flight. I had emailed the hotel the day before that we'd be arriving early and said we'd like to drop off our bags so we could head out for our one-day trip...More
2 Thank Vivianite
Response from PedroDias-GM, General Manager at The SurreyResponded February 20, 2018
Dear Vivianite,
Thank you for your kind comments. We are very happy to hear that you enjoyed our guest room and overall hotel amenities. I look forward to sharing your comments with the rest of our team. We take pride in exceeding our guests expectations...More
Housekeeping deficient. 1) I never got a new laundry bag back after sending in a shirt. 2) I never got new door hanger order forms for breakfast/coffee. 3) Fresh ice in bucket should be done each night/afternoon. I only had ice upon check-in. 4) Some...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
2 Thank chrisO3769LJ
Response from PedroDias-GM, General Manager at The SurreyResponded 3 days ago
Dear chrisO3769LJ,
I hope that we can re-gain your trust and confidence in our hotel as we recommit ourselves to our purpose to take exceptional care of our customers. Please feel free to reach out to me directly at GMpedrodias@thesurrey.com, should you wish to discuss...More
Overall the hotel is a bit frayed, the carpets could be cleaner, the staff better trained, more attentive, the difference in price to The Mark is minimal but the difference in quality is big.
My room was spacious but I could not get the right...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank fi0rit0
Response from PedroDias-GM, General Manager at The SurreyResponded 3 days ago
Dear fi0rit0,
Thank you for taking the time to share your feedback from your recent visit. I hope that we can re-gain your trust and confidence in our hotel as we recommit ourselves to our purpose to take exceptional care of our customers. Please feel...More
This hotel is classy! Everything about it is pleasant. We stay there often, the staff is always welcoming and makes us feel we are at our home away from home. We love the attention to detail and the high standards that are maintained. Staying there...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank aholderried
Response from PedroDias-GM, General Manager at The SurreyResponded 3 days ago
Dear aholderried,
We are delighted to hear that you enjoyed your guest room and its amenities. Thank you for your kind comments and I look forward to sharing with all of our team members! We are glad you enjoyed your overall experience and we look...More
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the
...More
neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
