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The Surrey

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The Surrey
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1,625 Reviews from our TripAdvisor Community

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Showing 1,489: English reviews
Denver
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Best place on the UES for comfort and quiet. AND one of the best restaurants in NYC to dine at. Hotel is quiet and had a wonderful bed and sheets. Attentive staff and room service was fast and great food from the restaurant.

Review collected in partnership with this hotel

Helpful?
2 Thank Q55CSgregk
West Stockbridge, MA
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This beautiful boutique Hotel is well situated just off Madison Avenue. The Salon rooms are exquisite with wonderful amenities and a fantastic bathroom. Service is the best. The roof garden, a great Bar and a World Class restaurant round it out

Helpful?
1 Thank Barrylb
Madrid, Spain
Level Contributor
95 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an amazing hotel. You do feel a sense of warmth and welcome the minute you cross the door. The service is perfect, everyone's so nice. The rooms are cozy and huge, with all sorts of details and amenities to make your stay more comfortable and feel at home. Pratesi bath robes, Dyptique bath amenities, B&O blutooth speaker,... And... More 

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2 Thank Javitxus
San Antonio, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed the location of this hotel. The room was large and comfortable, but I believe we had one of the mid-sized rooms. We loved being able to take a walk in Central Park at any time during our stay. The housekeeping staff was amazing and kept the rooms clean and well-stocked. The front desk staff and doormen were sufficient,... More 

Helpful?
2 Thank familyvacation34
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is not a five star hotel. I often stay in Four Seasons, Mandarin, Trump etc and thought I would try this. Checked in on a day that was 98F. No bottled water in room, no coffee making facilities. Brought a nespresso machine but then had to constantly phone for pods. Room service didnt collect a tray when requested -... More 

Helpful?
7 Thank CaroMitchell
Sydney, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a luxury hotel with excellent service. There are regulars who have clearly been coming for years. It has an excellent restaurant. The position is very close to Central Park and museums but a distance from Broadway shows. Reasonably quite for New York.

Helpful?
1 Thank Kayakersydney
New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked my reservation at the Surrey through my company's travel agency so I knew that it would be a good experience. Nevertheless, my expectations were certainly exceeded and I was so impressed the Surrey. I would definitely stay here again.

Review collected in partnership with this hotel

Helpful?
4 Thank portiac523
Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went to New York to visit our son and daughter in law. We looked for a hotel that was walking distance to the upper east side. The Surrey was beautiful, elegant and spotless. The staff was so friendly and serviceable. Even making the reservation was painless! Would stay there again in a New York minute!

Helpful?
1 Thank BebaFlorida
United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked here for 3nights with my girlfriend, This hotel made me feel lovely and proud with their services, hotel itself so so beautifully located steps from the park with lovely helpful courteous staff. Our first night was awful everything went was niceThat's nice Just avoid the rooms over the well with the generators. definitely I would recommend this hotel.

Helpful?
1 Thank Daniel T
New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent choice for overnight visit, everyone was very friendly and service was great. Bed was very comfortable. More people at front desk during peak check-in/out would be helpful. In-room dining from Cafe Boulud also a plus.

Review collected in partnership with this hotel

Helpful?
2 Thank Elizabeth G
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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The #1 hotel in New York City as voted by the readers of Conde Nast Traveler, The Surrey is a discreet escape on Manhattan's Upper East Side Steps from Central Park, world-class museums, and Madison Avenue shopping, the hotel features Cornelia Spa and Daniel Boulud's Michelin-starred Café Boulud. It is New York City's only Relais & Châteaux hotel. ... more   less 

Additional Information about The Surrey

Address: 20 E. 76th Street, New York City, NY 10021-2643
Location: United States > New York > New York City > Upper East Side
Price Range: $355 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surrey 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Surrey Hotel New York City
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City
Hotel Style:
#4 Business Hotel in New York City
#8 Spa Hotel in New York City
#12 Romantic Hotel in New York City
#17 Green Hotel in New York City
#27 Family Hotel in New York City
#27 Luxury Hotel in New York City
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