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371 Seventh Avenue, New York City, NY 10001-3984
COVID-19 update: See the added health and safety measures this property is taking.Read more
17 people are viewing this hotel
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$224
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Free cancellation until 11/08/21
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Traveler (2367)
Room & Suite (1183)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 12/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Stewart Hotel
Updated 12/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#208 of 517 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
An upscale hotel with an airy, elegant lobby in Midtown (near the border with Chelsea), this property is less than a block from Penn Station and Madison Square Garden. The lavish guest rooms have flat-screen TVs, iPod docking stations and WiFi (surcharge). Studios add a kitchenette, while the 1- and 2-bedroom suites add full kitchens and separate living areas. Some suites feature an additional bathroom and/or terrace. Shared amenities include an on-site fitness center, self-service laundry and a contemporary American restaurant. There is a complimentary wine hour for guests.
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Room & Suite (1,183)1,183
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
Laptop safe
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
7841Reviews309Q+A100Room tips
Traveler rating
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Popular mentions
Sara Y wrote a review Jun 7
1 contribution1 helpful vote
Honestly this hotel shouldn’t even be operating! The pictures online are nothing like like the real deal. Rooms are disguising and smell horrible. Windows are not sealed at all and you can hear everything outside. And they have the nerve to charge you a $40.00 fee for “facility charges” like WiFi and phone calls. Horrible customer service, horrible management.
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Date of stay: June 2021Trip type: Traveled with friends
1 Helpful vote
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 6 days ago
Thank you for sharing your feedback with us, Safari724621. We regret that you experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our team so that we may improve moving forward. We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to. Mark P - Hotel Manager
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Guest disappoint wrote a review May 2021
Miami, Florida2 contributions2 helpful votes
Hotel with no towels.. unacceptable. Needs an update asap, dirty carpet. The ceiling is damaged. The noise from the elevator doesn't let you sleep. Calling the customer service didn't get anything done until 24 hours later.
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Date of stay: May 2021Trip type: Traveled with family
2 Helpful votes
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 1 week ago
Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon. Mark P - Hotel Manager
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David C wrote a review May 2021
New York City, New York1 contribution
We have been staying at the hotel for a number of weeks (here long-term for work) and have had a great experience with the help of some of the staff. The best people at the hotel are Jenny at check-in, who we love, and Agata, our housekeeper on floor 21 - who really takes care of us. Right from check-in, Jenny was warm and kind and upgraded us to a much larger room with a balcony - knowing that we would be staying for a long time, it has made the world of a difference for our stay in NYC! The hotel is a little dated, but very comfortable, we are happy. Every time we walk by the desk, Jenny asks if we need anything. Incredible customer service! Agatha, our housekeeper, on floor 21 is also amazing. She cleans the room impeccably and always leaves what we need, including special requests. The same cannot be said for other hotel staff though. When Jenny or Agata are away /off - the replacement housekeeper on Mondays and Tuesdays on 21 is terrible. She doesn't change our sheets or make our bed, doesn't bring enough towels, doesn't replace the toilet paper or tissues. Quite honestly, I don't know what she does at all. So, on those days, when we need something, we have to ask the desk. If Jenny isn't there, the nightmare continues. We request items (like coffee for the room) and they don't deliver what we ask for. We ask for 6 towels, they give us 2. We ask for regular coffee, they give us decaf. This is the only part of the stay that has been a real struggle. If Jenny or Agata are away, we just give up - as nothing gets done. You need more staff like Jenny at check-in and Agata on floor 21!!
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 2 weeks ago
Thank you for taking the time to share your 4/5 review with us. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day! Mark P - Hotel Manager
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Nick W. wrote a review May 2021
4 contributions5 helpful votes
You can find some pretty great deals online, but then you add $40 in taxes, $40 in "Resort Fees", $75/day parking, and your deal just became a $350/night hotel. I was supposed to have a King Suite, but they gave me a Queen Suite. The layout of the rooms is extremely weird, we had a tiny sort of kitchen type situation, a small and awkward sitting area/living room ? and then a bedroom + tiny bathroom. Furniture all over the room(s) was dated, beat up, ding'd, damaged, we had holes in our couch, and then to top it off our bed had the blanket on the bottom, sheets on the top which completely geeked my wife out. We had to request multiple new sheets and make our own bed. Two window AC units (likely from 1990) were installed in the windows, loud as hell, but worked. Like the review states.... its a place to stay. Would i come back ? Likely not
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Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: Make sure if you book a King room, they actually give you a King room
See more room tips
1 Helpful vote
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 2 weeks ago
Thank you for sharing your feedback with us, nwinnie34. We regret that you experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our team so that we may improve moving forward. We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to. Mark P - Hotel Manager
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Riley O wrote a review May 2021
1 contribution
My family and I stayed at the Stewart hotel while we were in nyc picking up my wedding dress from kleinfelds. We actually had a different hotel reservation and when we arrived in the city we found the hotel was closed due to Covid but the Stewart was close by and they were understanding and accommodating and had a room ready for us no problem. Their facility is beyond clean and was exactly what my family needed for a weekend in the city because it’s so close to all the shops, food and tourism “attractions”. The manager of the hotel, Andrew, was super nice allowing us to check in alittle early so I could make sure my wedding dress wouldn’t get ruined. We will most definitely be returning and recommend everyone stay here for you future visits.
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Date of stay: May 2021Trip type: Traveled with family
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Response from StewartHotelNYC, General Manager at Stewart Hotel
Responded 3 weeks ago
Thanks for the excellent review, rileyirene! We're delighted your time at Stewart Hotel was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our prime location and clean accommodations as well as our friendly. That's what we like to see! We look forward to hosting you again soon for another fantastic experience and congratulations on your forthcoming nuptials! Have an amazing day! Mark P - Hotel Manager
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PRICE RANGE
$159 - $401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
affinia manhattan hotel new york city, affinia manhattan new york city, affinia manhatten, southgate tower new york
FORMERLY KNOWN AS
Manhattan NYC – An Affinia Hotel
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Manhattan / Midtown
NUMBER OF ROOMS
610
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Frequently Asked Questions about Stewart Hotel
Which popular attractions are close to Stewart Hotel?
Nearby attractions include Escape Room Madness (5th Floor) (0.2 miles), Madison Square Garden (0.1 miles), and The Museum at FIT (0.2 miles).
What are some of the property amenities at Stewart Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Stewart Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Stewart Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Stewart Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Stewart Hotel?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and NY Pizza Suprema.
Are there opportunities to exercise at Stewart Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Stewart Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Stewart Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Stewart Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Stewart Hotel?
The staff speaks multiple languages, including English and Spanish.