Soho Grand Hotel
310 West Broadway, New York City, NY 10013-2225
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About
#221 of 529 hotels in New York City
Location
4.7
Cleanliness
4.6
Service
4.4
Value
3.9
Travelers' Choice
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Wifi
Restaurant
Breakfast in the room
Conference facilities
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
iPod docking station
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Trendy
Languages Spoken
English, French, Spanish
Location
100Great for walkers
Grade: 100 out of 100
195Restaurantswithin 0.3 miles
127Attractionswithin 0.3 miles
Contact
310 West Broadway, New York City, NY 10013-2225
Getting there
Canal StNew York City Subway2 min
Canal StNew York City Subway3 min
Rental CarsSee rental cars from $39/day
165Reviews1Q+A31Room tips
Reviews
Traveler rating
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+1
Great hotel , in a great location to visit New York . Near Chinatown. Rooms are very good for NYC , very clean , bed very large and comfortable. Pets Allowed and got a park to walk them for guests . Breakfast wasn’t amazing and service slow . But plenty of other choice we didn’t try . So to be tried .! There is a diner part of the hotel that we didn’t try . Also a great delicatessen next door. Service at the entrance was very good . Doormen were super friendly , and reception was very nice and check in and out were very fast . Overall I recommend and will stay there on my next visit to NYC
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Not sure about parking . Would try breakfast in the diner next door.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I read through the negative reviews to better understand why the 3.5 rating on Yelp... honestly our stay was exceptional- to the point where at certain moments it feels like a 5 star hotel... Prosecco upon checkin, early check in if they have enough rooms, great doormen who get your bags and take them to your room in a super busy area... this one doorman had been working there two decades !! He was fabulous and I wish I remembered his name... From my first phone connection with Mark Perez asking that our Amex room upgrade please be denoted, I was impressed... he asked about our trip and I explained it was an auspicious time of year as Persian new year and we were meeting family- then also as a front line worker feeling burnt out and ready to unplug... he shared his wife is also a therapist and he understood ... upon checking in Andrew made us feel like family and Genesis was a doll with our various questions ... the room and bottle of wine with gorgeous card brought tears to our eyes- when your job is to care for others being cared for means a lot !! We ate at all three spots (diner / lounge / jazz club) and they were all tasty and fresh flavors- drinks were excellent !! Music from DJ in lobby bar and jazz in jazz club where fabulous!!!! No cover charge !!! Just table time limits which are fair. We fell in love and will be back - PLUS- they allow dogs !!!…
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Date of stay: March 2023
Value
Location
Service
Room Tip: Ask for a higher level room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I recently stayed at the Soho Grand Hotel for a short business trip. I stayed two nights and thoroughly enjoyed my experiences with the hotel. Check in was quick and flawless, my room was clean and inviting. I had a view of the hotels dog park from my room and though I didn't have dogs with me, I appreciated how dog friendly this hotel is. I ate breakfast in the Grand Bar both mornings and the food came out quickly and was delicious. The service was friendly and attentive. I ordered room service (also from the Grand Bar) for dinner on my second night and was surprised by how quickly it arrived. One of the best French Onion Soups I've ever had! Too soon my stay was over and check out was as efficient as check in and the men on the doors went above and beyond. I can't wait to go back!…
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Absolutely stunning hotel in the heart of everything. Perfectly sized rooms and comfortable beds with incredible amenities, service and views! From the moment we arrived, we were treated incredibly well, despite having to stand around for 10 minutes while we were on hold with the bank as they froze our Visa! They were very patient with us and got us a table with some water. Bonus points are that it is dog-friendly. We did not travel with our dog, but got our fill by also visiting the Best Friends Animal Shelter across the road. We were moments from shopping, dining, drinks, and entertainment, and will definitely choose this spot as our next hotel stay when we are in NYC!
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The Grand Bar & Salon can get busy, but the wait is worth it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marcus Morales, Guest Services / Front Office at Soho Grand Hotel
Responded yesterday
Dear Kyla We are so glad you were about to take in the full Soho Grand experience. Our goal is to ensure our guests feel as comfortable as possible, particularly looking forward to their canine companions being with us as well. SoHo offers the best neighborhood eats, galleries and retail therapy that revivals anywhere in the world, we’re so glad you had time to enjoy it. We look forward to adding to your Soho experience again soon. With sincere thanks,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms were so big compared to most NYC hotels that I've stayed in. The hardware and amenities were fantastic and definitely worth the price. Also the staff is insanely attentive and went out of their way to help me wrap a gift at the last minute.
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marcus Morales, Guest Services / Front Office at Soho Grand Hotel
Responded yesterday
Dear Isaiah Thank you for staying with us. We push to make our guests feel at home and we appreciate you seeing the value in staying here. Our team is ready to assist you again with any preparations to celebrate again soon. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room and building were beautiful and chic. But the walls are thin enough that I heard a dog barking next door for most of the night, a generator or something like it was humming and buzzing all night which interfered with sleep, and the free wifi was not good enough to stay steady or allow us to watch Netflix as advertised. The tv setup is clumsy and difficult to use. I got the sense the mediocre wifi was in an effort to force you to pay for the more expensive wifi package. Otherwise, it’s a physically beautiful place.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Only book if you’re willing to pay for the more reliable wifi
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lauren Conolan-Richards, General Manager at Soho Grand Hotel
Responded 1 week ago
Dear LauraMDorf, Thank you for taking the time to review. We apologize for your noisy neighbor, and are working with our guests to mitigate any consistent barking. The buzzing you noted is something we aren't as familiar with and are looking into. Our complimentary Wi-Fi is 20MB and premium is 30MB, we work with Sonifi and Spectrum to provide and apologize that your service sounded less than desirable. If you could reach out to me at your convenience, I would love the opportunity to connect as we cannot locate a reservation under your username and would like the opportunity to resolve your concerns. Hope to hear from you soon. Lauren lconolanrichards@sohogrand.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been to soho grand a number of times. For personal outings but primarily for business functions. Having spent a lot of money on both occasions. The last few times myself and my colleagues noticed that we are being charged by the doorman $100 dollars to gain entrance! Considering how much money people spend . I find that extremely ridiculous, he is rude and extremely arbitrarily with who he makes pay and who doesn’t! I will be taking my business elsewhere!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marcus Morales, Guest Services / Front Office at Soho Grand Hotel
Responded 1 week ago
Dear Robert Thank you for bringing this to our attention. We believe in transparency and accountability in every facet of our business and would appreciate the opportunity to review the interaction in detail. Please reach out to mmorales@sohogrand.com so we can discuss this further at your earliest convenience. Sincerely, Marcus Morales Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay. Decor was very cool. Our room was unique and had lots of amenities. The view on the corner unit was wonderful. The location is great for shopping and restaurants. Would definitely come back.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marcus Morales, Guest Services / Front Office at Soho Grand Hotel
Responded 1 week ago
Hi Nicholas We appreciate your kind words about our hotel. The increased natural sunlight from our double windows is always a favorite of our guests in our Deluxe Corner King room. That combined with the shops and eateries within and below is a Soho Grand staple and we hope to have you experience it with us again soon. Warm regards Marcus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me say that I don’t normally don’t do reviews but the soho grand hotel is top notch. From the moment you walk in you feel special, and are greeted with friendly people and smiles. The rooms are impeccably clean, and the staff is professional and so nice to talk to. From the moment we sat down we were greeted by Remington in the lobby and he really made our experience that much more special and welcoming. I could not pick a better place for a bachelorette. Will definitely visit again!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marcus Morales, Guest Services / Front Office at Soho Grand Hotel
Responded 1 week ago
Dear Amy We appreciate that you were able to feel the Soho Grand experience from the door. Remington is a shining example of the genuine service that we pride ourselves on and is a leader who serves. Congratulations to the bride-to-be and we hope we get to celebrate the union with you. Best Wishes Marcus M Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I decided Soho would be the best NYC location for an anniversary weekend celebration in mid-March. The Soho Grand proved to be the best hotel in the area (maybe in all of NYC) as they delivered at the highest level on everything. The prosecco and special pastry creations were a welcome surprise, and an upgrade to room 1110 (corner views) was excellent as well. Our anniversary stay was made all the more special by the staff's attentive and thoughtful gestures. We are glad we stopped in at the hotel bar on 2nd fl. The bartenders are accomplished and professional, while making outstanding cocktails amidst a fabulous atmosphere. We will always consider Soho Grand first whenever we plan future visits to NYC. 5-stars all-around.
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Date of stay: March 2023
Value
Location
Service
Room Tip: If a weekend, try the bar by late afternoon. It gets very busy on Saturday night as it is more of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marcus Morales, Guest Services / Front Office at Soho Grand Hotel
Responded 1 week ago
Happy Anniversary Frank! We are grateful to you for choosing us to celebrate such a momentous occasion. Our team enjoys celebrating with our guests and we look forward to the next experience that we can have together. Many Thanks & Congratulations. Marcus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$344 - $582 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel soho grand, hotel new soho york, soho grand hotel new york, soho grand new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Manhattan / SoHo
NUMBER OF ROOMS
347
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Frequently Asked Questions about Soho Grand Hotel
Which popular attractions are close to Soho Grand Hotel?
Nearby attractions include Lower Manhattan (0.3 miles), New York City Fire Museum (0.3 miles), and GhostBusters Firestation (0.2 miles).
What are some of the property amenities at Soho Grand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Soho Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Soho Grand Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Soho Grand Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Soho Grand Hotel?
Conveniently located restaurants include Piccola Cucina Estiatorio, Piccola Cucina Osteria, and San Carlo Osteria Piemonte.
Are there opportunities to exercise at Soho Grand Hotel?
Yes, guests have access to a fitness center during their stay.
Is Soho Grand Hotel located near the city center?
Yes, it is 0.6 miles away from the center of New York City.
Are any cleaning services offered at Soho Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Soho Grand Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Soho Grand Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.