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Soho Grand Hotel

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Soho Grand Hotel
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2,744 Reviews from our TripAdvisor Community

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Showing 2,472: English reviews
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have lost count of how many times I have stayed here in the last five years. The rooms are a good size and reasonably priced, the staff are courteous and efficient, but the real stars for me are Stevie the catering manager and the waiting staff, especially Ashanti and Marta, and the breakfast team, who all remember me very... More 

Helpful?
Thank James M
oslo
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed four nights at this grand , old hotel. Beautiful bar and breakfast area -- and delicious, but pricey, a la carte breakfast. We were upgraded to a room with king-size bed-- from a queen-size, that gave us a little more floor space. A bit disappointed of the rooms-- they were a bit dated. We were on sixth floor. Perhaps... More 

Helpful?
Thank luxlove
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear luxlove, We celebrated our 20th anniversary just last month. We are consistantly upgrading both our public areas and our guest rooms. Our asthetic is meant to replicate Soho in its hayday. When the area was full or artists and galleries. The overall tone was luxurious comfort. It would be my pleasure to walk you through and explain some of... More 

Perth, Australia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here in this beautiful hotel for five nights including a weekend in August 2016. On our arrival we were greeted with a friendly welcome drink - I liked the Prosecco. We thought the hotel was very good in terms of perceived safety of the area, convenience, (location close to downtown and relatively close/within walking distance neighbourhoods such as Tribeca,... More 

Helpful?
Thank Maria C
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Maria C, We appreciate you taking the time to write such a detailed review. It is wonderful to hear that our service stood out. Thank you for recognizing our teams effort throughout your stay! We look forward to having the opportunity to welcome you back. Best, Kelley More 

Maryland
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Beautiful hotel. Well appointed rooms. Decent access to subway. Loved the hip lounge. Busy area during the day. Several restaurants about but , otherwise, quite quiet at night. +recommend + would stay again

Helpful?
Thank MsZie
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear MsZie, We have cornered the market on location, we simply can’t be beat. So happy to hear that you enjoyed both the hotel and the surrounding neighborhood. We hope to have you back soon. Best, Kelley More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wonderful hotel absolutely loved it. Great staff and lovely room. Cleaned every day. We were on the 14th floor and had a great view of the Empire State Building! Dog friendly hotel but you wouldn't know it. So clean. We got given a complimentary breakfast on our departure day which was a nice surprise. Very quirky hotel. Also has a... More 

Helpful?
Thank Claire S
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Claire S, Wesley is outstanding. He will be thrilled to hear that you recognized his commitment to service. It is our goal to have every guest leave with this exact experience. We look forward to welcoming you back. Best, Kelley More 

Marriottsville, Maryland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a two day meeting in the event space of the SOHO Grand, the catering staff was amazing, food was delicious. Chris Doi, William Parker, Justin T, Meryl H, Megan P... all worked so hard to make my event PERFECT. The sales and client support staff are equally as amazing, Kevin Pena and Danielle Inzano are such good hosts,... More 

Helpful?
Thank Bethany1979
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Bethany1979, Thank you for this wonderful review. We are thrilled to hear that out catering and sales teams worked their magic for you. They truly are outstanding. We are happy to hear both your event and your hotel stay warranted such a fabulous review. We look forward to working with you and your team again. Best, Kelley More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Soho Grand is the place to stay in downtown Soho! Right in the middle of everything you have this hot-spot-modern-styled- hotel. Cozy rooms, a fantastic bar to hang out, a world class concierge ( sorry for bothering you every time with last minute tickets to sold out shows ... ) and a wonderful always helpful crew. Perfect for a... More 

Helpful?
Thank Marcus L
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Marcus L, Thank you for this kind review. We are always happy to hear form our guests that enjoy both the room but also our bar and lounge. We look forward to having you back with us. Best, Kelley More 

Radlett, United Kingdom
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Soho over the weekend and booked the James hotel, upon arrival we had loads of problems and left the hotel. So we were walking around Soho on a Thursday afternoon with no Hotel (fashion week, so very little available) Having stayed in the Soho Grand in the past I decided to try the hotel although originally it was... More 

Helpful?
Thank Maria0663
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Maria0663, I am very happy to hear we were able to accommodate you on the same day during Fashion Week! This was obviously fate. I am sorry that your first hotel was disappointing but I am happy to know that the issues caused you to come back to us. We welcome you back and look forward to your next... More 

London, United Kingdom
Level Contributor
82 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The location of the Soho Grand is excellent and the hotel is very imposing with quirky public areas. The rooms are small, very small, but this is the norm in New York and if you're lucky you get a decent view; I did, up town and Empire State. The room was clean but dusty in places, the bed very comfy... More 

Helpful?
Thank Paul T
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Paul T, I am happy to hear you are planning a return stay. I would like your next stay to be flawless and have our service stand out as exceptional. Please allow me to personally assist you with your next reservation. I would like to gather your preferences and also discuss this past stay in greater detail. I look... More 

Alexandria, Virginia
Level Contributor
117 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The best part about the Soho Grand is the location. It is surrounded by great shopping and restaurants and the surrounding neighborhood is just lovely. Convenient to lower Manhattan, mid-town and if you need to get to New Jersey. Two issues with the hotel: 1) the rooms and the common areas need a refresh. The brown wall color and brown,... More 

Helpful?
Thank Laura_Gamble
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Laura_Gamble, This is a very disturbing review. Our team should have smiled and welcomed you throughtout your entire stay. This is not the service we pride ourselves on. I will share your review and use your feedback for training and improvement. I hope you will return and allow us the opprotunity to turn your expierence around. Please email me... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 

Additional Information about Soho Grand Hotel

Address: 310 West Broadway, New York City, NY 10013-2225
Location: United States > New York > New York City > SoHo , Manhattan
Price Range: $273 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City
Hotel Style:
#95 Romantic Hotel in New York City
#120 Luxury Hotel in New York City
#128 Business Hotel in New York City
#129 Family Hotel in New York City
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