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Soho Grand Hotel

310 West Broadway, New York City, NY 10013-2225
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (370)
Panoramas (27)
Room & Suite (352)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Soho Grand Hotel
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#105 of 509 hotels in New York City
Travelers' Choice
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Breakfast in the room
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Complimentary toiletries
VIP room facilities
Wake-up service / alarm clock
On-demand movies
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, French, Spanish
3,594Reviews22Q+A100Room tips
Traveler rating
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Popular mentions
Melissa K wrote a review Yesterday
15 contributions7 helpful votes
We booked the Loft North for a small wedding celebration and I can't imagine a more perfect place. The room/views were incredible and the entire Soho Grand team went above and beyond to make sure everything went smoothly. I was in constant contact with Sami R. and Murat who worked with me through many changes and were an absolute pleasure to work with. Also want to highlight Chris D, our dedicated server, for the excellent service. Wonderful experience all around, and I would like to recognize and thank the entire Soho Grand Team for making our special day so memorable. Also, we LOVE the hotel's dog-friendly policy - it's refreshing to stay at a hotel that welcomes dogs of all sizes.
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Date of stay: November 2020
1 Helpful vote
Richard B wrote a review Oct 2020
1 contribution1 helpful vote
For the sake of full disclosure (LOL) I'm a regular at The SoHo Grand. That being said, I hadn't stayed there since late February 2020 and it was great to be back. The greeting I received from the front desk as well as every employee whether they knew me or not was friendly and welcoming. My room felt like it was MY room and it was perfect. I ate several meals at the SoHo Diner (part of the hotel) and my breakfasts and lunches were terrific. So was the service. Whether upstairs in my room, dining downstairs or in any of the common areas I felt safe and secure as all COVID protocols were followed to the letter. This trip was a combination business and pleasure and I look forward to returning later this month for another few days. I'll close with a BIG thank you SoHo Grand for another great stay.
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Date of stay: October 2020
Sleep Quality
Room Tip: All the rooms here are quiet. I prefer a higher floor wherever I stay.
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2 Helpful votes
Response from Lauren Conolan-Richards, General Manager at Soho Grand Hotel
Responded 5 weeks ago
Dear RichardBNY, Thank you so much for your review, we appreciate you taking the time to share your experience! Being your home away from home is our goal, and it sounds like we've achieved it. We look forward to welcoming you back, again and again. Warm Regards, Lauren
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ty67 wrote a review Oct 2020
New York City, New York27 contributions8 helpful votes
Small, modern rooms, excellent mini bar selection, quiet for the bustling streets of Soho. Room service could use some improvement, and Soho Diner is the only (& main) downfall of this establishment. Murat, the GM and his staff were excellent, on point, and the food is excellent. Great location and practical space for a NYC trip. PS Everything was disinfected and followed the COVID-19 safety precautions.
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Date of stay: October 2020
Room Tip: Standard rooms are good for couples or solo travelers.
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2 Helpful votes
Response from Lauren Conolan-Richards, General Manager at Soho Grand Hotel
Responded Oct 12, 2020
Ty67, Thank you so much for taking the time to share you experience. Murat and his team care about the details and we're thankful you took the time to recognize. They've just reopened the Grand Bar & Lounge and it is beginning to feel like old (socially distanced) times. My sincerest apologies for your concerns with the Soho Diner, we would love the opportunity to welcome you back to ensure you have the experience we intend, please reach out at your convenience. We look forward to welcoming you back to the hotel. Warm Regards, Lauren
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Elizabeth C wrote a review Sep 2020
Norwalk, Connecticut1 contribution1 helpful vote
We recently had our wedding in NYC during the height of covid. The event was incredibly special and so much of it is thanks to the staff and accommodations at the SoHo grand. We were very fortunate to work with Kelley who connected us with Murat who simply went above and beyond for us. The hotel was spotless and they did everything to keep is clean and safe. We stayed in the North suite and anyone would be lucky to stay in such a 5-star room.
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Date of stay: August 2020
Sleep Quality
2 Helpful votes
Response from Lauren Conolan-Richards, General Manager at Soho Grand Hotel
Responded Sep 22, 2020
Dear ElizabethcB5993AM, Congratulations! We are so thankful to have celebrated with you! Thank you for taking the time to share your experience and recognize our team. We are looking forward to welcoming you back and continuing the celebrations. All our best, Lauren
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lmm74792 wrote a review Sep 2020
Chicago, Illinois7 contributions13 helpful votes
So, oddly enough - I chose this hotel based on a variety of factors, including price, and other reviews. I had it down to three or four, but I knocked my number one out for price (which with hidden fees - this would have been the same) and I took out another because there were repeated problems with billing. Well, that should have also been a non-issue, because after trying to resolve the minibar problem with the Soho Grand, I tell you - I passed on the $8.50 Snickers candy bar, but got charged for it - or heaven knows what, anyway. Plus, the amenity fee of around $40 per night that gets tacked on, at - wait for it - check-out. So, add $50 to your room charge in your head when you book here, per night. The room was fine. It was comfortable enough. I tried calling the front desk and the concierge desk in the morning without answer for a long time. No one was near the ground floor at check-in. The front desk staff was average and slightly confrontational, long before she got to me and my amenity fee problem, because lots of people had problems and solutions seemed difficult. I won't stay here again. I was ready to like, heck - love it, but the aftertaste of trying to sort this out - it's not good. I read another review that said that they were surprised after several nights with several rooms with $700 of amenity fees (in a pandemic, when you can't enjoy half the hotel, anyway) - I bet that was delightful and I saw I'm not the first person to get charged for the minibar without any resolution. So, instead of enjoying whatever it was that I was supposed to have enjoyed from the minibar, I'll share that you might have billing problems - you might like this hotel, but - I've stayed at quite a few hotels in New York over the past month, I've been in NY for a few months this summer for business - this is the only one getting a bad review. You can do a lot better for quite a bit less. I promise. I recommend choosing your runner-up.
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Date of stay: August 2020
Trip type: Traveled on business
4 Helpful votes
Response from Lauren Conolan-Richards, General Manager at Soho Grand Hotel
Responded Sep 15, 2020
Dear Imm74792, We are grateful you chose to stay with us, and apologize profusely for the shortcomings your review details. From the mistaken minibar charges, we will absolutely do better to resolve in future. There is a manager at reception 24/7 on the second floor, and I apologize that we were not able to rectify this matter sooner. We do have do have a team member stationed on the ground floor to assist with temperature taking and assisting guests, we will work diligently to make sure their presence is felt. I see you are an avid traveler, with many reviews and would truly appreciate the opportunity to invite you back to our hotel to ensure we get it right. I would love to be able to speak with you at your convenience further about your experience and begin to turn this review around to a positive one. I hope to hear from you soon. Sincerely, Lauren lconolanrichards@sohogrand.com
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$243 - $495 (Based on Average Rates for a Standard Room)
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United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Manhattan / SoHo
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Frequently Asked Questions about Soho Grand Hotel
Which popular attractions are close to Soho Grand Hotel?
Nearby attractions include Lower Manhattan (0.3 miles), New York City Fire Museum (0.3 miles), and GhostBusters Firestation (0.2 miles).
What are some of the property amenities at Soho Grand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Soho Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Soho Grand Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Soho Grand Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Soho Grand Hotel?
Conveniently located restaurants include Piccola Cucina Osteria, Piccola Cucina Estiatorio, and San Carlo Osteria Piemonte.
Are there opportunities to exercise at Soho Grand Hotel?
Yes, guests have access to a fitness center during their stay.
Is Soho Grand Hotel located near the city center?
Yes, it is 0.6 miles away from the center of New York City.
Are any cleaning services offered at Soho Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Soho Grand Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Soho Grand Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.