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Sheraton New York Times Square Hotel

Cancelon$177*
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GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$354*
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Sheraton New York Times Square Hotel
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7,350 Reviews from our TripAdvisor Community

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Showing 5,923: English reviews
LANGBANK
Reviewed June 22, 2016

We Stayed at the Sheraton for 4 nights just last week and I can only say that hat it was an excellent experience. Our room on the 42nd floor was first class, close to Central Park and Times Square and the hotel staff were very friendly and courteous . I would highly recommend this hotel.

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Helpful?
Thank TERRY D
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose our hotel for your recent stay! We appreciate your kind words about our staff and location. Please come back and stay with us again next time your are in NYC. Warm Regards, The Sheraton New York Times...

Reviewed June 21, 2016 via mobile

We stayed here for 5 nights rooms were nice and clean we stayed in a club room and was a very nice size. I did find the room very noisy to start with as the windows are not double glazed so you do hear everything outside and we were on the 44th floor. We had breakfast included with our room...

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Helpful?
Thank Amy F
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose our hotel for your recent stay! We appreciate your kind words about our staff and location. We also appreciate your constructive feedback about luggage storage fees and noise - thank you for your feedback, asithelps us to...

Sacramento, CA
Reviewed June 21, 2016

This 50 story hotel is great. Great location, great rooms, great lobby. Mohamed in the executive breakfast lounge was awesome. There is a subway station right across the street from the hotel. A quality hotel in New York City.

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Thank petrod21
Washington DC, District of Columbia
Reviewed June 21, 2016

The Sheraton at Times Square is one of my favorite NYC hotels. The location is excellent being within walking distance to Times Square, the theatre district, Broadway, Central Park, Fifth Avenue, etc. It is also convenient to the subway that, given the NYC traffic, is often the best way to get around. With the high NYC hotel prices, the Sheraton...

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Thank Herb K
Reviewed June 21, 2016 via mobile

I asked for a high floor and got a room on the 31 floor great room no street noise when windows shut . Bang in the middle of time square . Only one slight complaint showed my spg card on check in and was told wifi included upon checkout was charged approx $60 I was asked to speak to girl...

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Thank Richard W
Newport, United Kingdom
Reviewed June 20, 2016

Although on booking this hotel and knowing its address was Times Square, it wasn't until we arrived that we realised we truly were in the heart of Times Square ad Broadway and able to access all areas of New York without any issue. The hotel staff are friendly and helpful, the rooms are very clean and comfortable and there were...

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Thank katherinek629
Vancouver, Canada
Reviewed June 20, 2016

First time at Sheraton Times Square. When I arrived I noticed a lot of the staff looked grumpy. I had requested an early check in for 11am and was told the room wouldn't be ready till 3pm. I didn't want to argue since the lady looked grumpy. When I came back, the same lady helped me and she seemed to...

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Thank thomaspaine8
Devon, United Kingdom
Reviewed June 20, 2016

Lovely hotel, Clean, Tidy Rooms, Very impressive entrance and reception rooms. -Check in was a breeze with friendly staff and we were quickly dealt with and given rooms on the 26th floor. -Room was lovely, clean and quiet. No noise from outdoors at all. Enough space as travelling as a couple. Bed was comfy. Bathroom was clean. Beds made and...

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Thank jamsam129
Tallahassee, Florida
Reviewed June 20, 2016 via mobile

Stayed here for one night before a cruise. Was able to check in early(around 12:30). Check in process smooth, was randomly designated a "guest of the day" which gave us club level happy hour reception, free breakfast buffet, and option to check out as late as 4 the next day. Room had two queen beds, huge tv and a city...

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Thank GatorDeb
Reviewed June 20, 2016 via mobile

It is expensive but you are paying for the prime location. The rooms are normal but clean. The bathroom in our room needed a renovation. The staff were friendly but there were always long lines at the reception due to generally being sold out. Expect some wait times in the elevators as there are a lot of guests in and...

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Thank LuisMacondo
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06/04/2017 06/05/2017
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Effortless travel awaits during your visit to New York City at our Times Square Hotel, located just steps from the Theater District, Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. THE PERFECT NYC MEETING SPACE FOR YOUR EVENT NEEDS Providing a dedicated event staff, redesigned ballroom space and flexible meeting rooms, our NYC meeting space can make your event a total success. 60,000 sq ft of premium meeting space, 43 rooms, customized food and beverage services and more. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019-6002 (Formerly Sheraton New York Hotel)
Location: United States > New York > New York City > Midtown
Price Range: $224 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1780
Reservation Options:
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Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#43 Green Hotel in New York City
#183 Luxury Hotel in New York City
#201 Romantic Hotel in New York City
#217 Family Hotel in New York City
#224 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton New York Times Square Hotel staff and other travelers.
142 questions
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Questions? Get answers from Sheraton New York Times Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms smell moldy!”
Skip5813, yesterday | Read review
“Elevators are VERY busy. Try to get a room on 30th floor as the view is great and the elevator wait is not as long.”
bflojim, 2 days ago | Read review
“Very thin walls and lots of noise from inside the hotel all night. ”
flypilot33, 2 days ago | Read review
“Try for a higher floor”
stevenbC4845NC, 2 days ago | Read review
“We were on 8th floor and it was quiet at night.”
lizziewigtownshire, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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