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Sheraton New York Times Square Hotel

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5,630 Reviews from our TripAdvisor Community

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Showing 4,398: English reviews
Ridgefield, Connecticut
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed today NEW

We are SPG members and although this location is convenient the whole experience was just OK. "Noisy at times" can be expected in Times Square but not on an upper floor. There were just too many revelers in the hallway keeping us awake.

Helpful?
Thank W P
Denver, Colorado
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed yesterday NEW

<1 star. This was hands down the worst hotel service I have ever experienced. This hotel sits close to Time Square and Central Park, and because of this, and the constant flow of people through Manhattan I suppose, the staff feels they will be busy despite how they treat guests. We traveled as a family of four, and checked with... More 

Helpful?
Thank JBL303
Level Contributor
6 reviews
4 of 5 stars Reviewed yesterday NEW

We were at the hotel for 5 nights and had a great stay. Our kids are age 13 and 16. We stayed on the Club level which was worth it to have breakfast available with a cappucino machine! Mohammed, who works in the club level was awesome as he made sure my family had a place to sit and was... More 

Helpful?
Thank Phillip L
Buford, Georgia
Level Contributor
5 reviews
3 of 5 stars Reviewed yesterday NEW

It's a very nice hotel but check in took an hour standing in a long line and then going to the elevators to wait another 30 minutes. However the rooms are very nice and it's in a great times square location and close enough to central park. Overall I would definitely stay here again.

Helpful?
Thank fowlerd1734
Miami, Florida
Level Contributor
141 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Flight got delayed because of rain and managed to book sheraton times square for a decent price. Got a room on the 15th floor. Lobby always has activity. Had a drink at the bar - the dominican bartender was very sweet and let me try a couple of wines before i settled. The bed are super comfortable - the comforter... More 

Helpful?
Thank anabellepaulino
Hyderabad, India
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

nice summer time but very humid and hot in july, we always enjoyed quality days at times square with shopping fashion and amazing food and lots of happening here. always attracted to visit New York city ...glitering city all time favourite love,eat,fun,fashion and architecture

Helpful?
Thank sureshchormare
Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel, great location. The only issue I had was the fact that there was no microwave to warm up my food from outside, so I literally had to find a mini diner to warm up my food from Olive Garden because I refuse to let food go to waste, other than that I liked the hotel

Helpful?
Thank Pooh215
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Accompanied my wife to a conference in the nearby Hilton. Upon arrival the room was not ready, so we had another line to drop our luggage and come back later. Luckily they gave me a quiet room I solicited, it was on a high floor on the internal part. There was a contradiction regarding staff for upon check in they... More 

Helpful?
Thank Amsetus
North Haven, Connecticut
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

It has been a while since I had been at the Sheraton New York at Times Square. However, as soon as I entered the lobby I was greeted with a hearty "welcome back" by Tommy from the Club lounge who was passing through on his way up to work is special magic in lounge. What is so special about Tommy... More 

Helpful?
Thank m-branc
Boston, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This was absolutely the worst hotel experience I've ever had. The hotel was a zoo when we arrived on Saturday morning and the check in took way longer than it needed to, only for them to tell us our room wasn't ready. The hotel does have luggage storage, so we dropped our stuff off and went out for the day.... More 

Helpful?
Thank Caroline S
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. Our Executive Conference Center has 11,000 sq ft of premium meeting space. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
Location: United States > New York > New York City > Midtown
Price Range: $243 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1750
Reservation Options:
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Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#42 Green Hotel in New York City
#186 Luxury Hotel in New York City
#202 Romantic Hotel in New York City
#219 Family Hotel in New York City
#225 Business Hotel in New York City
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