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Sheraton New York Times Square Hotel

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Sheraton New York Times Square Hotel
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6,178 Reviews from our TripAdvisor Community

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Showing 4,857: English reviews
Haifa District, Israel
Reviewed yesterday NEW

I spent a few days at this property while attending a conference there. It's a great property in that it has all the amenities you've come to expect from a Sheraton and a great team that wants to help you make your stay easier. The location is great for someone who's having meetings within 8 blocks of the place, but...

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Helpful?
Thank Blair C
Glasgow, United Kingdom
Reviewed yesterday NEW

My friend and I went for 4nights and 5days. Hotel was average. My daughter phoned ahead from Scotland to arrange for a bottle of bubbly and some chock to be delivered to our room on arrival. The name on the booking was Margaret Paton. We checked in on 24th November. The bubbly and chock were delivered to our room with...

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Helpful?
Thank Lizblantyre
Vancouver, Canada
Reviewed 2 days ago NEW

This was an absolutely lovely and long stay. I was totally happy to land here for an entire week. Everything was clean, quiet, and nice. This hotel is EXTREMELY spacious for an NYC hotel and I felt like I was getting a steal. It's near everything you want to be near really, so enjoy your trip!

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Thank Desespoir
Newton, Massachusetts
Reviewed 2 days ago NEW

After a horrible experience at the Le Meridien up the street, I came to the Sheraton for the second night of my stay. The lobby felt like a Four Seasons, the staff were pleasant and accommodating and the room, while small, was comfortable, clean, and attractive. What most struck me (again in contrast to up the street) was the Customer...

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Thank coch818
Saint Louis, Missouri
Reviewed 2 days ago NEW

This hotel is located in Times Sq. It takes forever to get because of the tourist traffic. The staff was friendly most of the time. The rooms are small and not particularly updated. The gym is hard to find, oddly organized, but complete, however the gym charges $10 a day per person. The elevators are incredible slow and not particularly...

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Thank Coco L
Rancho Mirage, California
Reviewed 2 days ago NEW

The hotel is an average Sheraton; big property, lots of "small rooms" average service with a less than average attitude. Asked for an Upgrade to the Club Floor using my SPG/Marriott Elite status. Desk clerk charged $75.00 per day additional and the Club Floor was actually 4 floors away. The Club was overwhelmed by teenagers during the social hour every...

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Helpful?
Thank Ed W
Kingston, Massachusetts
Reviewed 2 days ago NEW

From the moment we checked in until the moment we left this place was very Professional and Genuine.. The only Complaint was the Refrigerators in the Room, If you wanted anything out of there it was Extremely Expensive and Extremely unreasonable Other than that I would highly recommend this hotel!!!!

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Thank RJPSR1
San Diego, California
Reviewed 2 days ago NEW

I had a great stay. the Director of Front office Jonathan Lomitola was extremely helpful accommodating my stay an additional night (despite the hotel being sold out) when I had a health issue that required that I stay an extra night.

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Thank omarh33
Vista, California
Reviewed 2 days ago NEW

This hotel was booked as part of a one week Pleasant Holiday Package. I believe the hotel website overstates the quality of the "updated" rooms, or the website is out of date. According to our reservation, we were supposed to have a "Superior Room" with two double beds. In hindsight, I believe we were issued a traditional room. Our room...

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Helpful?
Thank Jim B
New York City, New York
Reviewed 2 days ago NEWvia mobile

I am a nursing mom who was recently at the Sheraton for a business conference and needed to find a place to pump. I initially asked one of the valets for a suggestion and they recommended that I ask at the front desk to see if they could provide some space. The woman at reception was very friendly and brought...

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Helpful?
Thank tbelkas
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. Our Executive Conference Center has 11,000 sq ft of premium meeting space. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019-6002 (Formerly Sheraton New York Hotel)
Location: United States > New York > New York City > Midtown
Price Range: $188 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1750
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, HotelsforEveryone, HotelTravel.com, Starwood, Odigeo and Jetsetter so you can book your Sheraton New York Times Square Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#41 Green Hotel in New York City
#183 Luxury Hotel in New York City
#202 Romantic Hotel in New York City
#218 Family Hotel in New York City
#225 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton New York Times Square Hotel staff and other travelers.
111 questions
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Questions? Get answers from Sheraton New York Times Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a higher floor location”
 of 5 bubbles blairc204, yesterday | Read review
“If you request a Club Floor upgrade make sure you know which floors are SPG Club floors before paying the additional charge”
 of 5 bubbles mvpgold, 2 days ago | Read review
“Great location”
 of 5 bubbles andrew8198, 3 days ago | Read review
“rooms with 2 beds are a little larger”
 of 5 bubbles donkasaurus, 4 days ago | Read review
“Prefer top rooms - but elevator can get crowded”
 of 5 bubbles TracyMiamiBeach, 4 days ago | Read review
5 of 5
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