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Sheraton New York Times Square Hotel

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811 7th Avenue 53rd Street, New York City, NY 10019-6002
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2446)
Room & Suite (1114)
Dining (95)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton New York Times Square Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#300 of 509 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Effortless travel awaits during your visit to New York City at Sheraton New York Times Square Hotel. Located just steps from the Theater District, our hotel sits between Central Park and Times Square in Manhattan's Midtown business and entertainment district. THE PERFECT NYC MEETING SPACE FOR YOUR EVENT NEEDS Providing a dedicated event staff, redesigned ballroom space and flexible meeting rooms, our NYC meeting space can make your event a total success. 60,000 sq ft of premium meeting space, 43 rooms, customized food and beverage services and more.
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Full view
Property amenities
Paid private parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Russian, Korean
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
545Restaurantswithin 0.3 miles
150Attractionswithin 0.3 miles
11,398Reviews295Q+A100Room tips
Traveler rating
  • 3,937
  • 3,970
  • 2,052
  • 815
  • 624
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
Lissa E wrote a review Nov 2020
4 contributions1 helpful vote
Really disappointed in this hotel, booked for a girls Christmas trip before the COVID-19 situation, saved for the trip for almost two years, totally understand we took advantage of a good rate, non refundable but we were not expecting a world pandemic, tried to contact the hotel to rearrange as the US is not allowing anyone from the UK to visit and they are not remotely interested, they were rude and not willing to discuss the situation at all, really expected more from this chain, needless to say when we are able to travel, we will not be considering this hotel, disappointing response to a world pandemic!!
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Date of stay: November 2020
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Lulabell36 wrote a review Oct 2020
1 contribution1 helpful vote
The refrigerator was not working properly. The room did not have a microwave oven. However, the staff was very nice and the room was clean. For the price that was paid they could have provided some type of breakfast.
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Review collected in partnership with this hotel
Date of stay: October 2020
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1 Helpful vote
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ericmiskel2 wrote a review Oct 2020
Muskegon, Michigan1 contribution1 helpful vote
At check in the manager greeted us very rude and non-welcoming. Upon entering out first room we realized that our shower and television did not work. We were able to change rooms and the second room was fairly dirty with chips under the chair. Hallways reeked of marijuana other guest were very loud. Request for coffee cups in the room was over a 3 hour wait. I would not recommend or return for another visit unless improvements are made.
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Review collected in partnership with this hotel
Date of stay: October 2020
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1 Helpful vote
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3084sapd wrote a review Sep 2020
San Antonio, Texas2 contributions7 helpful votes
The staff here is amazing. We loved it and cannot wait for NYC to completely open up to come back. The location is at perfect location between Times Square and Central Park. Would have preferred a mini refrigerator instead of a mini bar fridge.
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
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Location
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Service
Sleep Quality
4 Helpful votes
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Cari N wrote a review Aug 2020
Chicago, Illinois8 contributions16 helpful votes
The location was great; near Times Square and Central Park. Parking was easy, but a little expensive. The workers were nice but seemed a little frazzled. The front desk worker was not wearing a mask and was shuffling people around, yet was personable. It seemed clean and safe. The room was very nice. It was nice for our one night stay but if I was going for a while, I might look elsewhere.
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Date of stay: August 2020Trip type: Traveled with family
2 Helpful votes
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PRICE RANGE
$232 - $478 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton new york hotel and towers, sheraton new york city, sheraton hotel new york, sheraton new york hotel & towers, sheraton new york towers, new york city sheraton
FORMERLY KNOWN AS
Sheraton New York Hotel
LOCATION
United StatesNew YorkNew York CityTheater District / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
1780
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Frequently Asked Questions about Sheraton New York Times Square Hotel
Which popular attractions are close to Sheraton New York Times Square Hotel?
Nearby attractions include Top of the Rock (0.3 miles), The Museum of Modern Art (MoMA) (0.2 miles), and Times Square (0.3 miles).
What are some of the property amenities at Sheraton New York Times Square Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton New York Times Square Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton New York Times Square Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton New York Times Square Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Sheraton New York Times Square Hotel?
Conveniently located restaurants include The Modern, Le Bernardin, and Beyond Sushi.
Are there opportunities to exercise at Sheraton New York Times Square Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Sheraton New York Times Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton New York Times Square Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton New York Times Square Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton New York Times Square Hotel?
The staff speaks multiple languages, including English, Russian, and Korean.