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Sheraton New York Times Square Hotel

3.6 miles from New York City center
  • Restaurant
  • Room Service
  • Bar/Lounge
Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE $135 $346*$211*View Deal
$219*View Deal
$219*View Deal
811 7th Avenue 53rd Street, New York City, NY 10019-6002
Special Offer
Breakfast for 2 Included
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04/02/2017 04/03/2017
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    04/02/2017 04/03/2017
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    Traveler rating
    Traveler type
    Time of year
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    All reviews central park the club lounge times square great location new york busy hotel starbucks coffee large hotel few blocks broadway shows rockefeller center concierge desk subway station checking in higher floor big apple lobby conference avenue lifts
    Reviewed yesterday via mobile

    Alicia brought all the warmth and kindness to our dinner that you could imagine. She was exceedingly knowledgeable about the menu and various food pairings. She was also very helpful with regard to advice on what to go see and do near Times Square in...More

    Hotel's Favorite
    Reviewed January 3, 2017 via mobile

    So what do you expect? Booked a last minute trip to see in the New Year staying at the Sheraton. This is a very large,bustling hotel during an especially busy time so don't stay in New York if you want peace and quiet. The hotel...More

    Response from John D, Guest Relations Manager at Sheraton New York Times Square Hotel

    Thank you for taking time to review our hotel. We appreciate your kind words about our location and staff. We also appreciate your feedback about our elevators; thanks for letting us know what we can do better, as it helps us to improve, constantly, for...More

    Reviewed yesterday

    Worst experience I have ever had. Elevators do not work. 30 mins to get up and another 24 mins to get down! Terrible. I complains to the front desk twice. They can do nothing. Will not come back again.

    Review collected in partnership with this hotel
    Reviewed 2 days ago

    Whilst having a great location and helpful staff, we left feeling a bit underwhelmed. We arrived early and paid the $50 dollars for early check in. We were told that only 3 of the 4 of us staying in the room could use the wifi...More

    Reviewed 2 days ago

    Great time in NYC...location was great...hotel was easy to get to from subway...staff was really friendly and helpful...there was a lot of things going on in the hotel...lots to see and do...would definitely stay there again!

    Review collected in partnership with this hotel
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Room/Suite (317)
    Hotel & Grounds (248)
    View from Room (131)
    Bathroom (129)
    This is the iconic New York that so many
    visitors imagine before they visit -
    spectacular skyscrapers like the Chrysler
    Building and Empire State Building, iconic
    public buildings like Grand Central
    Terminal and the New York Public Library,
    and the non-stop hustle and bustle of the
    city streets. Fifth Avenue is a shopper's
    Nearby Restaurants
    Le Bernardin
    2,657 reviews
    .06 miles away
    Ocean Prime
    222 reviews
    .07 miles away
    Mastro's Steakhouse
    281 reviews
    .07 miles away
    The Irish Pub
    588 reviews
    .07 miles away
    Nearby Attractions
    Broadway Theatre
    358 reviews
    .10 miles away
    Times Square Church
    131 reviews
    .10 miles away
    Winter Garden Theatre
    102 reviews
    .10 miles away
    Ed Sullivan Theater
    65 reviews
    .12 miles away
    Questions & AnswersAsk a question
    What time is check in ?
    March 21, 2017|
    Answer Show all 6 answers
    Response from Jim S | Reviewed this property |
    Same as most NYC hotels, 3:00, but they usually have a room available when you arrive. You might have to until 3:00 for a Club Floor.
    Olwyn M
    Is there USB charging point in rooms?
    March 21, 2017|
    Answer Show all 6 answers
    Response from John D | Property representative |
    Yes, all rooms have sockets to charge devices
    William S
    Do the rooms have mini refrigerators?
    March 2, 2017|
    Answer Show all 2 answers
    Response from John D | Property representative |
    We have a minifrig/minibar in each room. We do not have a separate minifrig, however, if you ask customer service upon arrival, we can bring one. Just let us know - thanks! Warm Regards, --john, Social Media Manager... More
    Room Tips
    "Know what kind of view you and how many people are coming in advance."
    The B, 4 days agoRead review
    "Make sure you don't get room 744"
    Jane E, 5 days agoRead review
    "higher floors have better views"
    joestarrs, 5 days agoRead review
    "Club lounge is great if you are platinum or on that floor. Get a room away from the elevators since they are..."
    drm237, 5 days agoRead review
    "Do not touch and move products drawer and fridge since you will be charged automatically if you move..."
    Kaori T, 5 days agoRead review
    "Get a room away from the lifts. The higher you go the more you have to pay."
    Mathew L L, 6 days agoRead review
    "Your in the centre of Manhattan so I suppose a room looking on to 7th Avenue would be best."
    del1955, 6 days agoRead review
    "Overall disappointed in this hotel. Rude staff. Not helpful at all. The location is ideal. You get what you..."
    kcj108, 6 days agoRead review
    "The higher the better."
    Jimmy_1914, 7 days agoRead review
    "Noisy street. Go high."
    alan l, 7 days agoRead review
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