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Sheraton New York Times Square Hotel

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811 7th Avenue 53rd Street, New York City, NY 10019-6002
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2447)
Room & Suite (1159)
Dining (97)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton New York Times Square Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#295 of 524 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Effortless travel awaits during your visit to New York City at Sheraton New York Times Square Hotel. Located just steps from the Theater District, our hotel sits between Central Park and Times Square in Manhattan's Midtown business and entertainment district. THE PERFECT NYC MEETING SPACE FOR YOUR EVENT NEEDS Providing a dedicated event staff, redesigned ballroom space and flexible meeting rooms, our NYC meeting space can make your event a total success. 60,000 sq ft of premium meeting space, 43 rooms, customized food and beverage services and more.
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Property amenities
Paid private parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Center with Internet Access
Conference facilities
Baggage storage
Parking garage
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Russian, Korean
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
551Restaurantswithin 0.3 miles
152Attractionswithin 0.3 miles
11429Reviews301Q+A100Room tips
Traveler rating
  • 3,953
  • 3,974
  • 2,056
  • 819
  • 627
Time of year
Traveler type
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Popular mentions
Erica C wrote a review Oct 18
Salisbury, Connecticut1 contribution
The rooms are small and I mean so small two cannot use the bathroom at once and the fans sound like that working hard to keep the room cool. In addition, we had no cold water this morning but the rooms across the hall hat no hot water!
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Date of stay: October 2021Trip type: Traveled as a couple
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aamsel wrote a review Oct 18
2 contributions
The staff are 5 star . Zoe Pepper in rooms operations surprised us with an upgrade to a suite . She is professional , warm and very accommodating . We stay here every October for a convention . Sydney , our gracious bellman made us feel so welcome . Jeanne our house keeper was very sweet and our room looked perfect every time we returned . Andre at the fitness center accommodated me with a complimentary training session, since there was no fitness class that day . I have trained with numerous trainers and he is by far the most knowledgeable and focused trainer I have ever worked with . During the training session , because of the creative exercise routine he did with me, I never looked at the clock . The next day he helped me with any exercises I was doing on my own . The 4 star is due to the rooms . They are clean but need an update . Maybe Sheraton should also consider bathrobes and shower caps in the suites .
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Date of stay: October 2021Trip type: Traveled on business
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matt s wrote a review Oct 14
Fort Wayne, Indiana42 contributions7 helpful votes
Stayed at this property for a conference held at the hotel. The staff was fantastic…efficient and courteous. However the property was very dated and showing signs of wear. Paint was chipped in my room, knobs fell off drawers and carpet was worn throughout hotel. Lighting was bad throughout the property. Fitness room looked like it had been removed recently. Great location just needs some TLC.
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Date of stay: October 2021Trip type: Traveled on business
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Mark D wrote a review Oct 13
2 contributions
Had a daylong stay at the Sheraton so I decided to spend some time in the hotel gym. I was very happy to see a well appointed gym with a large variety of exercise equipment and ample space but I was most impressed by the attention and time I received from the staff, Andre in particular. Andre helped me with some advice, some demos and stretching. He dedicated his time and expertise and made my gym visit much more productive.
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Date of stay: September 2021Trip type: Traveled on business
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HDUKDuffy wrote a review Oct 3
London, United Kingdom5 contributions7 helpful votes
Someone, somewhere, decided against a renovation to this monolithic relic. Unwelcoming, gloomy bedrooms, drenched throughout in sepia, conflict with the $259 price tag for my standard room. I called guest services about the column of dark wood that houses an inoperable fridge.. Me: “Is the fridge in my room meant to be working?” GS: “That’s not a fridge, it’s a mini bar.” Me: “Er. But it’s a refrigerated mini bar, right?” GS: “Yes, but it’s completely inoperable.” Me: “_________” GS: “I can send you a fridge” Me: “_________” GS: “It will be $25 for your stay..” Me (regaining power of thought: “keep it” I’ve another 5 days here.
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Date of stay: October 2021Trip type: Traveled on business
Room Tip: Don’t arrive thirsty or in a bad mood.
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PRICE RANGE
$232 - $478 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton new york hotel and towers, sheraton new york city, sheraton hotel new york, sheraton new york hotel & towers, sheraton new york towers, new york city sheraton
FORMERLY KNOWN AS
Sheraton New York Hotel
LOCATION
United StatesNew YorkNew York CityTheater District / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
1780
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Frequently Asked Questions about Sheraton New York Times Square Hotel
Which popular attractions are close to Sheraton New York Times Square Hotel?
Nearby attractions include Top of the Rock (0.3 miles), The Museum of Modern Art (MoMA) (0.2 miles), and Times Square (0.3 miles).
What are some of the property amenities at Sheraton New York Times Square Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Sheraton New York Times Square Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton New York Times Square Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton New York Times Square Hotel?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Sheraton New York Times Square Hotel?
Conveniently located restaurants include The Modern, Patsy's Italian Restaurant, and Beyond Sushi.
Are there opportunities to exercise at Sheraton New York Times Square Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Sheraton New York Times Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton New York Times Square Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton New York Times Square Hotel?
The staff speaks multiple languages, including English, Russian, and Korean.
Are there any historical sites close to Sheraton New York Times Square Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.9 miles), World Trade Center Memorial Foundation (3.9 miles), and Hamilton Park (2.0 miles).