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Sheraton New York Times Square Hotel

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5,754 Reviews from our TripAdvisor Community

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Showing 4,494: English reviews
Colon, Michigan
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for a girls weekend. The location is perfect. We had taken the greyhound into the city from Atlantic city and the hotel was less than a mile from the port authority terminal. We walked to most places and then used Uber to go to the 911 Tribute Center. The rooms with double beds are very small... More 

Helpful?
Thank 22edsonn
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed yesterday NEW

We recently stayed at the Sheraton whilst holidaying in New York. Being a large hotel the reception is always busy and the check-in queue can sometimes be very long. The room are ok although they are a little bit on the small side. Our room was always neat and tidy with nothing really to complain about. My biggest gripe is... More 

Helpful?
Thank Basspro-Namibia
Tustin, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I got in early morning at 7 AM and had requested a early check-in but was told that the room will not be available till 3 PM. Left the luggage with the bell desk and went on a city tour on the hop on buses. The location is awesome. The rooms are a little tired. The club level breakfast area... More 

Helpful?
Thank Rakesh A
Plymouth, England, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Sheraton is a typical large hotel chain the room was clean and well equipped. We stayed for four nights but room only serviced once had to ask for new coffee etc but staff very friendly. The door staff were particularly helpful worth speaking to a day or two in avance to book an airport transfer. For info of management... More 

Helpful?
1 Thank Martin B
Colombo, Sri Lanka
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

An excellent New York stay after a long time. This hotel, could by far be the best New York hotel we have stayed in. The wheelchair accessible room was very spacious with a spacious and accessible bathroom. Within walking distance to Times Square and many other attractions. There is a Starbucks in the lobby with a very friendly guy serving... More 

Helpful?
1 Thank BoundlessDiscov
Jeddah, Saudi Arabia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Reception at check in time was very crowded. We waited so long till someone came outside and took our luggage and car although we are platinum members. The guy at reception was rude and careless when I was asking for valet parking. After we checked in I went to concierge office asking about a certain tour company to book us... More 

Helpful?
1 Thank HindMal
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Had a great 4 nights in this hotel, very friendly and helpful check In and concierge staff. The room was modern and very comfortable for a city centre hotel. Found the room very quiet away from the busy streets, Great lobby with free wifi for and a Starbucks, Would definitely stay at this hotel again

Helpful?
Thank Alexanderfcampbell
Windhoek, Namibia
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Checked in today. It's clear that here you are just a number. I'm shocked that this is a 4star hotel. Smelly shower curtains? Surely you could upgrade to a door. I still cant believe a hotel of this caliber has shower curtains. Booked 2 rooms, one is a king room - yet it's a queen bed?? A 4 star hotel... More 

Helpful?
Thank gen_tho_era
New York City, New York
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Overall, had a nice stay at the Sheraton New York Hotel. The location is great for exploring the city, just a few blocks from the center of Times Square and Central park. My recommendation would be to request a high floor to cut out the street noise. I was on floor 29 and it was nice and quiet. Despite the... More 

Helpful?
Thank mrees1428
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thanks for your kind words about our location, check-in and elevators, too. Please come back soon! You always are welcome here. Warm Regards, The Sheraton New York Times Square Hotel, Guest Services More 

Chicago
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Chose this hotel because it was close to my conference for work. It's right between 6th and 7th avenues, near Times Square, so it's in the middle of everything. Room was just as expected with large window, two desks, two queen beds, closet, coffee maker, mini bar fridge and small bathroom with shower. The hotel has a large lobby with... More 

Helpful?
Thank muselola
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thanks for your kind words about our location, staff and rooms. Thanks also for your constructive feedback about minibar fees and tricky elevators; feedback like this helps us know what we need to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. Our Executive Conference Center has 11,000 sq ft of premium meeting space. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
Location: United States > New York > New York City > Midtown
Price Range: $221 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1750
Reservation Options:
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Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#41 Green Hotel in New York City
#189 Luxury Hotel in New York City
#202 Romantic Hotel in New York City
#218 Family Hotel in New York City
#225 Business Hotel in New York City
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