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Sheraton New York Times Square Hotel

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5,745 Reviews from our TripAdvisor Community

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Showing 4,488: English reviews
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Had a great 4 nights in this hotel, very friendly and helpful check In and concierge staff. The room was modern and very comfortable for a city centre hotel. Found the room very quiet away from the busy streets, Great lobby with free wifi for and a Starbucks, Would definitely stay at this hotel again

Helpful?
Thank Alexanderfcampbell
Windhoek, Namibia
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Checked in today. It's clear that here you are just a number. I'm shocked that this is a 4star hotel. Smelly shower curtains? Surely you could upgrade to a door. I still cant believe a hotel of this caliber has shower curtains. Booked 2 rooms, one is a king room - yet it's a queen bed?? A 4 star hotel... More 

Helpful?
Thank gen_tho_era
New York City, New York
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall, had a nice stay at the Sheraton New York Hotel. The location is great for exploring the city, just a few blocks from the center of Times Square and Central park. My recommendation would be to request a high floor to cut out the street noise. I was on floor 29 and it was nice and quiet. Despite the... More 

Helpful?
Thank mrees1428
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thanks for your kind words about our location, check-in and elevators, too. Please come back soon! You always are welcome here. Warm Regards, The Sheraton New York Times Square Hotel, Guest Services More 

Chicago
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Chose this hotel because it was close to my conference for work. It's right between 6th and 7th avenues, near Times Square, so it's in the middle of everything. Room was just as expected with large window, two desks, two queen beds, closet, coffee maker, mini bar fridge and small bathroom with shower. The hotel has a large lobby with... More 

Helpful?
Thank muselola
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thanks for your kind words about our location, staff and rooms. Thanks also for your constructive feedback about minibar fees and tricky elevators; feedback like this helps us know what we need to... More 

Kent,England
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I went with a girlfriend who had never been to NYC before, we wanted a convenient hotel so it was easy to get around to all the sights. The hotel rooms were small but very comfortable and very clean. We were on the 27th floor and it was very quiet . The staff were very nice . It's in a... More 

Helpful?
2 Thank lakeyloo
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thanks for your kind words about our location, staff and rooms. Please come back soon! You always are welcome here. Warm Regards, The Sheraton New York Times Square Hotel, Guest Services More 

Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is a walk to the right to Central Park, and a walk to the left to time square! Also just a few blocks to the theater district and Broadway. Very busy hotel, when I was here there was a dance group checking in, so it was a little packed. Very spacious lobby with restaurant and small store. The... More 

Helpful?
2 Thank KatieD2trvl
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thanks for your kind words about our location, lobby, restaurant and rooms. Please come back soon! You always are welcome here. Warm Regards, The Sheraton New York Times Square Hotel, Guest Services More 

Ridgefield, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ok, I've stayed at this Sheraton approx 6 times over the last 6-8 months. Once was personal with my GF, the rest for work. Many times I've checked in very late, but it didn't matter, the reception staff was always great. Each time they did their best to give me the best room they could to suit my needs. I... More 

Helpful?
2 Thank Donald K
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us - so often, too! Thanks for your kind words about our service, rooms and staff. Please come back soon! You always are welcome here. Warm Regards, The Sheraton New York Times Square Hotel,... More 

Perth, Australia
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is next to a sub and walking distance to time square. It meant to be a upper class hotel but the housekeeping services failed miserably. It costs usd 4 for every luggage you placed within the hotel for safe keeping. The breakfast cafe next to the hotel( turn right when getting out of the hotel) serves great bf.... More 

Helpful?
Thank General_koh
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thanks for your kind words about our location, and about breakfast. Thanks also for your feedback about housekeeping and luggage fees. Feedback like yours alerts us to things we need to work on,... More 

Virginia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband was attending an orthopedic conference in NY and I found a cheaper flight to Frankfurt from Newark than from Dulles. So, we decided to visit NYC before went to Europe. We drove from VA. The hotel is big and very busy. We couldn't check in until after 2pm. We had the club room with access to club lounge.... More 

Helpful?
Thank Anita S
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thanks for your kind words about our location. Thanks also for your feedback about breakfast and parking and room decor; feedback like this tells us where we can improve. Please come back soon!... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location, comfortable room, easy walk to Times Square. The staff was very polite, the room was clean, the beds were very comfy. The new elevator system made trips up and down very easy and not overcrowded like NY elevators can be. We would stay there again!

Helpful?
2 Thank AmberlyQ
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel! We are honored that you chose to stay with us. Thank you for your kind words about our location, staff, beds and elevator system. Please come back and visit again soon. You always are welcome here. Warm Regards, The Sheraton New York Times... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. Our Executive Conference Center has 11,000 sq ft of premium meeting space. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019 (Formerly Sheraton New York Hotel)
Location: United States > New York > New York City > Midtown
Price Range: $220 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1750
Reservation Options:
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Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#41 Green Hotel in New York City
#187 Luxury Hotel in New York City
#202 Romantic Hotel in New York City
#218 Family Hotel in New York City
#225 Business Hotel in New York City
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