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The Manhattan at Times Square Hotel

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5,210 Reviews from our TripAdvisor Community

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Showing 3,493: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is located very near the time square. So very easy to move famous site even night. And staff is very kind. Especially Mr.mohammad help us kindly. I really appriciate him about his help.

Helpful?
Thank Kwon S
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the 5 out of 5 rating, Kwon. We're thrilled to hear how much you enjoyed the excellent location we have here at The Manhattan. It's fantastic to know our staff left you with a wonderful impression, especially Mohammed. Your praise and kind words will be passed on. We look forward to hosting you again next time you're... More 

Malden, Massachusetts
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 days ago NEW

Great location, near Times Square and trains, wich give you access to major attractions, the staff at the breakfast bar are awesome thank you Dolores and Mohammed, you made our mornings very relaxing, keep the good work.

Helpful?
Thank Barahona76

Travelers are raving about these New York City hotels

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Best customer service ever! Mohammad is very helpful and accommodating! He made us feel like we are home! Definitely be back! And share the experience to family and friends who would be visiting New York soon! The Manhattan is very close to where the activities and places to explore. Transportation is not even an issue as the subway is right... More 

Helpful?
Thank Jane S
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for sharing your experience with us, Jane. We're happy to see you had an​ enjoyable time. We're always striving to give our guests a top-notch New York experience. It's a joy to see Mohammed exemplified our goals. There's still plenty left to see in New York, though. We'd love to share another 5 out of 5 experience with... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at The Manhattan at Times Square on a Thursday night for a quick getaway to NYC. The location of the hotel is perfect. It is convenient to so many attractions. The hotel lobby is beautiful and the customer service was great. There are many reviews about the hotel elevator being slow, which it is- however, keep in mind... More 

Helpful?
3 Thank Mary A
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for your feedback, Mary. We're sorry to hear that you were unsatisfied with your stay at The Manhattan at Times Square Hotel and that you felt disappointed upon your arrival. We can assure you that cleanliness and appearance are two things that we truly value at our hotel and we do our best to keep our facilities in... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everything Was great, specially Mohammed made us a great breakfast and he is so Kind with the visitors, we will certainly come back! The hotel has a very good location and great service. We really love the area and enjoyed the hotel. Please visit, the best at Times Square. :)

Helpful?
Thank Mayra C
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the excellent rating, Mayra. It's wonderful to hear how much you enjoyed your time at The Manhattan. We're delighted to hear you liked our great location. It's pleasing to know our staff provided you with great service, especially Mohammed. We look forward to sharing another fantastic experience with you in the near future. Thank you again for... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We booked through Booking.com and paid $339 for one night as a layover from England. The lobby was beautiful and the staff very nice. The location was great When we got off the elevator on 12th floor - it didn't look like the same hotel as lobby. Room was very poor for the money. Linens on bed were clean but... More 

Helpful?
1 Thank Carolyn F
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for sharing your feedback, Carolyn. We're displeased to hear you're dissatisfied with the room you received during your stay, as we value providing our guests with a great impression and clean environment at all times. Please know your concerns will be addressed with the appropriate members of our team so we may improve for the future. We hope... More 

Berkeley, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Breakfast was great smile and polite Mr Mohammed , we arrived to Breakfast area he served us the Best Late in town since I left California it made my Day Thanks Mohammed it's very pleasure to have people like Mohammed and have you the best late again in town since I left California fir the last 10 days

Helpful?
1 Thank Zaid0815
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, thank you for the 5 out of 5 rating. We're delighted to hear how much you enjoyed your recent visit to The Manhattan. It's wonderful​ to know Mohammed provided you with excellent service during breakfast. Your praise and kind words for him will be passed on. We look forward to hosting you again next time you're in town.... More 

Atlanta, Georgia
Level Contributor
175 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The good: Location is the best you can get! Friendly front desk (Thanks to Eddie). Great customer service. The lobby is very nice and updated. Free internet works great. Good toilet treats. Luggage service. The bad: old furniture, old lamps, dirty and dusty floors around the bed. ( I am allergic to dust). Electrical plugs wiggly. Small windows. Low quality... More 

Helpful?
1 Thank Alisson B
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Alisson, thank you for sharing your review. We are happy to see that you enjoyed your stay with us. We take a lot of pride in our friendly staff and amazing location. We will pass your praise onto Eddie. We truly want every guest to have an excellent experience with us. Please know that your concerns have been passed... More 

Cherry Hill
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It took 30 minutes to check-in!! There was 1 girl working who was very nice once you reached her. There were 2 other women standing around. Not a good first impression. The concierge was nice. He made some calls about theatre tickets for us. The room was basic, clean and comfortable with 2 double beds which suited our party. There... More 

Helpful?
2 Thank Dmcgonigle
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, thank you for sharing your feedback. We're displeased to hear about the service you received during your stay wasn't up to par. We value providing our guests with excellent service at all times. Please know your concerns will be addressed with the appropriate members of our team so we may improve for the future. With this said, we're... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Manhattan at times square is the best hotel to stay in Manhattan! Has an excellent location, just a few blocks of the Times Square, Central Park and the 5th avenue, you can go walking, also you have the subway really close. People are really friendly and helpful. The rooms are clean and with the necessary. Great option to stay... More 

Helpful?
1 Thank Giojoe G
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear guest, thank you so much for sharing your review. We are honored you consider us to be the best place to stay in Manhattan. We know our location right by Times Square and Central Park is the best. We look forward to hosting you again on your next trip to NYC. Thank you again for the 5 out of... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $203 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 689
Reservation Options:
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Hotel Style:
#192 Luxury Hotel in New York City
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