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The Manhattan at Times Square Hotel

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The Manhattan at Times Square Hotel
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6,283 Reviews from our TripAdvisor Community

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Showing 4,136: English reviews
Lisbon, Portugal
Reviewed yesterday NEW

Another trip to NY, but first time for New Year's Eve. Stayed at this hotel, advised by my travel agent, who always stays here. Excellently locatted, especially for NYE and the ball drop. Too bad the staff wasn't much cooperative helping with the questions about the ball drop and left us hanging 'till 23:30 to explain that near midnight the...

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Thank Spsousac
Singapore, Singapore
Reviewed yesterday NEWvia mobile

We split the trip to stayed here 5 nights each in November and January 2017. I love the location of this hotel which close to Time Square, Broadway Theaters, Pharmacy, Supermarkets, Pub and restaurants within 10-15 mins walk. In November 2016, my room was on 9th floors. The hot water on dispenser machine doesn't work. The bedsheets and pillows case...

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Thank 0_Gyrfalcon_0
Edmonton, Canada
Reviewed yesterday NEWvia mobile

The hotel check in/out went smooth and fast. I went for 2 nights with friends to go see the city and drink , my expectations were that high. It was a place to sleep nothing more nothing less! It was clean but dated! Let's say I wouldn't stay with my woman. With the boys fine ;)

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1Thank Ryan B
Sao Paulo, SP
Reviewed yesterday NEW

Location is the best for this Hotel. However, the whole Hotel seems to need maintenance. The phone that was supposed to allow external calls, including international calls (U$ 32.00 fee/night), was not working. As I was stuck inside, because it snowed badly all day at my first day in NYC, I struggled all day with the reception girl and the...

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1Thank emshiga
Miami, Florida
Reviewed 2 days ago NEW

Allison at the Front Desk is amazing. She listened, cared and was extremely kind. We booked room thru Hotwire and picture shown was of a renovated room. We got an awful room and were explained those in Hotwire are the executive rooms. Allison gave us two options and got us a room we really liked. Made our two weeks better...

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2Thank mtampied
Reviewed 3 days ago NEWvia mobile

Good staying here. Muhammad at the front desk helped a lot in locating a jacket we left back in December 2016. It was nice staying here. Location is good for walks around town. The big bus tours bus starts right around the corner so it can be good start to sightseeing.

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1Thank hatim k
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review, Hatim. We're thrilled to hear that you had such a great stay with us. Muhammad is amazing at his job so it comes as no surprise that he was able to help you during your visit. We're also very happy to hear that you enjoyed our central location and that you were able to experience...

Reviewed 4 days ago NEWvia mobile

Mohammed was friendly when we first entered the Hotel and agreed to lift an unexpected charge from our reservation at no cost whatsoever. However, we were charged regardless and when we went to speak with him about this issue, he simply shoved us with another front desk lady, Jean. She was rude, lacked compassion, and both workers(Mohammed and Jean) in...

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3Thank Karen L
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate your feedback, Karen. We're deeply disappointed that your stay with us was less than ideal. We strive to provide our guests with excellent service and convenience. However, your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard. Your happiness and satisfaction are very important to us...

Reviewed 4 days ago NEWvia mobile

Very well located and awesome service. Mohammed and Dolly are very friendly, patient and helpful at the bar in the lobby. I've enjoyed my breakfast chatting with them and learning more about the city.

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Thank RodrigoAlcantara2017
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the perfect review, Rodrigo. We're delighted to hear that you had such a great stay with us. Mohammed and Dolly are both wonderful and do a fantastic job, so it comes as no surprise that they took such great care of you. We're also pleased that you enjoyed your breakfast and we hope your room was to...

Reviewed 4 days ago NEWvia mobile

Cambiar a español Excellent hotel, Mohammed and Dolly very nice friendly and helpful. They helped us with everything thanks !!!!! Hotel very good location, a few blocks from time square, all clean, excellent services. Food very good

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Thank Estefanía C
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review, Estefanía. We're delighted to hear that you had such a fantastic stay with us. Mohammed and Dolly are both amazing at what they do, so it comes as no surprise that they took such great care of you. We're also very pleased that you enjoyed our location and we hope you were able to see...

Reviewed 5 days ago NEWvia mobile

Very disappointed. .. check in was supposed to be at 4pm and it's 5:30 Andy room is still not ready. I'm just in town for the night to see a show with my son and some friends and this is a huge inconvenience. The manager is not helpful nor very apologetic.

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3Thank dmb345
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, we appreciate your feedback. We're very disappointed to hear that your stay with us was less than ideal. We strive to provide our guests with excellent service and convenience. However, your experience does not match the level of service we're accustomed to providing. We hold ourselves to a higher standard. We'll be addressing your concerns with the appropriate...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $137 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 689
Reservation Options:
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Hotel Style:
#185 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Manhattan at Times Square Hotel staff and other travelers.
326 questions
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Dunfermline, Scotland

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The upper floors are a little quieter”
 of 5 bubbles 348suzanned, 5 days ago | Read review
“If the in-house continental breakfast doesn't appeal then try Applebees which is close by and offers good value”
 of 5 bubbles U7498GZpeterr, 1 week ago | Read review
“If you want to take your chance with this hotel...don't take the nonrefundable rate!”
 of 5 bubbles , 1 week ago | Read review
“Our 17th floor room had a great view!”
 of 5 bubbles omay5, 1 week ago | Read review
“Pay for executive class if you want a nice room”
 of 5 bubbles lindadub2017, 1 week ago | Read review
5 of 5
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