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The Manhattan at Times Square Hotel

Traveler (3301)
Room & Suite (1049)
Video (1)

About

#320 of 498 hotels in New York City
Location
Cleanliness
Service
Value
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost.
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Property amenities
Free Internet
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Hotel links
Visit hotel website
Special Offer:Package Deal
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
505Restaurantswithin 0.3 miles
184Attractionswithin 0.3 miles
11,149Reviews
526Q+A
100Room tips
Traveler rating
  • 4,842
  • 2,525
  • 1,836
  • 934
  • 1,013
Time of year
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  • English
Popular mentions
The hotel is about 30 years past a good renovation. The hallways are dirty and unkept. The walls have an old yellow striped wallpaper throughout that needs to be changed out. The room is the same way with a dirty odor that you will notice upon entry. The shower grout has mildew
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Absolutely great place to stay! Located within minutes of : Times Square, Central Park, Columbus Circle, Subway station, shopping, Rosie O’Gradys and more. Hotel includes Starbucks continental breakfast -served fresh each morning by two of the friendliest servers . Front
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+1
This is my first day here I have 3 more days ahead.... but Im ready for my review. Forget all the nice pictures that you see on the websites when you go to book. This hotel is really old. Based on the reviews here, I consider myself lucky... the room is acceptable but very old.
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Response from AbelC559, General Manager at The Manhattan at Times Square Hotel
Responded yesterday
Thank you for taking the time to share your feedback, Alejandro. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon. Yours in Hospitality, Abel Cartagena, Jr. – General Manager
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+1
Very disappointed! The hotel was warm and dirty. We had no choices of heat or air conditioning depending on your preference. They had everything shut down so no one in the whole building had heat or air conditioning. They told me that we could switch rooms but it would be the
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Response from AbelC559, General Manager at The Manhattan at Times Square Hotel
Responded yesterday
We appreciate you taking the time to share your feedback. We're disappointed that your stay with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience. Yours in Hospitality, Abel Cartagena, Jr. – General Manager
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+1
The bathroom was dirty and not in good repair with broken fixtures, loose toilet seat, broken fan, and lots of water damage and mold. The carpets in the rooms and rest of the hotel were stained, dirty, tired looking, and rippled/broadloom loose. The cleaning staff were
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Response from AbelC559, General Manager at The Manhattan at Times Square Hotel
Responded 2 days ago
Dear Guest, we appreciate the feedback. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations, as well as our service. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience. Yours in Hospitality, Abel Cartagena, Jr. – General Manager
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PRICE RANGE
$164 - $376 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityManhattanTimes Square / Theater DistrictTheater DistrictTimes SquareMidtown WestMidtown
NUMBER OF ROOMS
685
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