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303 Lexington Ave 37th Street, New York City, NY 10016-3165
19 people are viewing this hotel
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Traveler (1451)
360
Panoramas (36)
Room & Suite (266)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Shelburne Sonesta New York
Updated 07/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#269 of 513 hotels in New York City
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.2
GreenLeaders Silver level
Warm. Inviting. Social. The Shelburne Sonesta New York is located in the heart of the Murray Hill neighborhood, at the center of an iconic city, illuminating what living the urban lifestyle is truly about. Stay steps from Grand Central Station, The Empire State Building and all of your most sought-after New York City destinations.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Complimentary Instant Coffee
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Snack bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
394Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
5693Reviews216Q+A100Room tips
Traveler rating
  • 2,835
  • 2,026
  • 488
  • 200
  • 144
Time of year
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Popular mentions
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Most Recent
Nattynooo wrote a review Aug 10
Salford Priors, United Kingdom18 contributions7 helpful votes
We stayed here for 10 days end of June and beginning of July. When we got there we had been travelling for a whole day from the uk. The staff couldn't have been more friendly and accommodating. We had a lovely room we could just about see the river. The room was clean and tidy. My main wants that i had, for the hotel were a good shower and a comfy bed we got both. The bathroom was a little tired but had all we needed. The hotel was nice and quiet so long as you kept the windows closed. If i had one gripe it was that the air con unit in the room was huge and sounding like a jet engine. When we booked there was a restaurant and a roof top bar. NOTE: they are both closed permanently. That was so disappointing. The location was fabulous, we were in midtown. Overall it was fantastic. Would be stay there again? yes for everything, but no as no bar and restaurant.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: above floor 11 has the nicest views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tmmrdc wrote a review Aug 6
Los Gatos, California7 contributions9 helpful votes
We love this place. The location is excellent—easy to get to soho and uptown, near the East River trail for running. The staff is super helpful and friendly, especially Denis the doorman. He welcomed us every day, got us a cab when requested and sincerely wanted up to enjoy ourselves. Wish they had a bar or restaurant like they used to but hopefully that will return soon.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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mariann wrote a review Aug 6
Chicago, Illinois2 contributions1 helpful vote
Nice hotel that has a big lobby and decent size rooms. Very close to all the shops on Fifth Ave plus Time Square. Great small breakfast place on corner that has wonderful options for sitting outside or on the go.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Yisroel S wrote a review Jul 2022
Brooklyn, New York7 contributions1 helpful vote
Room was very clean. Beds were nicely prepared and very comfortable. The Air Condition works great, cooling the room adequately during a heat wave! Very friendly and accommodating staff, Perfect location in Manhattan. Really loved the stay in the hotel.
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: Quiet floors, very cozy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Tegan H wrote a review Jul 2022
1 contribution1 helpful vote
The service was incredible - particularly Jessica or Jennifer (front desk). We had a problem when we first arrived and she fixed it-twice haha. The rest of the week they helped with every needed detail.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Aida67 wrote a review Jul 2022
Florida, Massachusetts4 contributions1 helpful vote
The Shelburne is even better than our last visit in October 2021. This was our third stay. We had a spacious room, clean and overlooking Lex Ave. The check/in rep was thorough, efficient and helpful. The Hotel lobby is warm and inviting. I’m just waiting for the roof top and restaurant to open and complete an amazing home away from home!!! Will come back as soon as we can!!!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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John J wrote a review Jul 2022
1 contribution
It was above average but not enough to say very good. The bathroom water pressure was excellent but the staff was not knowledgeable about local establishments. The lobby was dark and depressing to say the least whereas the room lights were more than adequate. Overall location was good.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lori C wrote a review Jul 2022
1 contribution1 helpful vote
Great hotel! Clean , charming, unique warm and welcoming atmosphere with spacious rooms friendly accommodating down to earth staff! Nice views and perfect location restaurants & coffee shops. Close to NYU hospital.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mai-and-mel wrote a review Jul 2022
Placentia, California17 contributions23 helpful votes
More of a 4.5 out of 5. Family of 4 stayed here in July 2022 as part of Costco travel package (air, transportation, hotel). Came in on red-eye; got into hotel by 6am EDT. Costco travel package said we could have 2 pm versus 4 pm check-in, but that wasn't helpful for us. We wound up paying additional $99+1 day fees/taxes, but was able to be in our room by 9am EDT. That allowed us to take a big nap. Front desk was managed by Ralph, who was extremely nice and very helpful. He did provide excellent service! We booked one bedroom apartment (on the 13th floor) that had two double beds in a separate room, along with pullout couch. Two big TVs, smaller bathroom, very small kitchenette. Space was very large! Lots of room in living area that also had a kitchen table for four. Great place to relax. Bathroom was a little narrow and only 2 people could really be in it at one time. Shower had a musty smell; we purchased Lysol to spray, to cut back on the smell - I don't think this could have been avoided as it's July/humid time of the year and there was no vent system to circulate. Main living area had own air con system, and bedroom also had it's own. That was very helpful when different areas were occupied by different people/different temperature preferences. Beds were very comfortable; room very clean. Entire unit was very clean overall. We had to request additional linens as our kids wanted their own "beds", so one kid was on the couch - didn't use pullout as it's the typical uncomfortable kind, but sofa was comfortable. Also had to request additional bath towel (only had 3 sets), but that was promptly brought. Our cleaning person (Daiya?) was also extremely nice & friendly and made sure we had enough. Was surprised that they did clean room daily, which is nice. Kitchenette didn't have plates/enough cups, but any request asked was quickly brought (toaster to heat up leftover bagels, forks/butter knives). Kitchenette had small frig (that had a small freezer, where we put some "trader joe" items), a good size microwave, small ice bucket, coffees (which you can always ask for more supplies). For-fee washer ($3) and dryer ($2) was available in the basement. We brought our own laundry pods, but that was also available at front desk for a fee. The basement is also where the only ice machine is too. $10 daily "food/beverage" credit from Costco was used for two bottles of water we used daily, for our outings. Onsite restaurant is permanently closed. However, there are plenty of restaurants and a small convenience store very close by. All the staff we encountered were very nice and friendly. That was a consistent theme, which is great to experience. I would recommend this hotel to other tourists as the rooms were great, great customer service, and great location to many tourist areas - Chrysler Building, Rockefeller Center, Grand Central Station (our starting point for daily subway rides), Time Square, NY Library/Bryant Park.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: 1 bedroom apt unit we had was quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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bir52292 wrote a review Jul 2022
Lake Forest, California51 contributions68 helpful votes
Reserved a certain type of room, was sent to room that reeked of smoke, was given a new room that was closet sized without a work desk which is what i reserved, so third room didn't have a working refrigerator, was told they can't fix, i talked to so called manager who sent someone to bring new fridge. Again a very small room not what i reserved but was told its my only option. And on a $200 rate they charge an additional $100 a night as a security fee but don't tell you that when you check in and just say well that can be refunded on checkout. Nothing in writing on terms and conditions does it say that, and no one at check-in said that.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$244 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
affinia shelburne hotel new york city, sol melia new york city, shelburne murray hill hotel, affinia shelburne new york city, shelbourne hotel new york, shelbourne hotel nyc, shelburne murray hill new york
FORMERLY KNOWN AS
Shelburne Hotel & Suites By Affinia
LOCATION
United StatesNew YorkNew York CityMurray Hill / Manhattan
NUMBER OF ROOMS
325
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Frequently Asked Questions about The Shelburne Sonesta New York
Which popular attractions are close to The Shelburne Sonesta New York?
Nearby attractions include Grand Central Terminal (0.3 miles), The Escape Game New York City (0.3 miles), and The Morgan Library & Museum (0.2 miles).
What are some of the property amenities at The Shelburne Sonesta New York?
Some of the more popular amenities offered include a fitness center, a business center, and meeting rooms.
Which room amenities are available at The Shelburne Sonesta New York?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Shelburne Sonesta New York?
Guests can enjoy free instant coffee and a snack bar during their stay.
Is parking available at The Shelburne Sonesta New York?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Shelburne Sonesta New York?
Conveniently located restaurants include Royal 35 Steakhouse, The Capital Grille, and Momosan Ramen & Sake.
Are there opportunities to exercise at The Shelburne Sonesta New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Shelburne Sonesta New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Shelburne Sonesta New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Shelburne Sonesta New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Shelburne Sonesta New York?
The staff speaks multiple languages, including English and Spanish.