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Renaissance New York Times Square Hotel

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Two Times Square 714 Seventh Avenue at W. 48th Street, New York City, NY 10036
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1089)
Room & Suite (201)
Dining (103)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance New York Times Square Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#232 of 509 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Renaissance New York Times Square Hotel is a boutique hotel in New York City located between Avenue of the Americas & 7th Avenue in the heart of Times Square. Enjoy easy access to Times Square's top destinations and many other popular attractions in the area. Visit R Lounge and take in the views of the City while enjoying your favorite cocktail.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Paid wifi
Restaurant
Breakfast buffet
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
539Restaurantswithin 0.3 miles
249Attractionswithin 0.3 miles
2,777Reviews79Q+A100Room tips
Traveler rating
  • 1,426
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  • 273
  • 89
  • 63
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Popular mentions
sdgt625 wrote a review Nov 7
San Diego, California1,684 contributions158 helpful votes
Location - no need for me to say much here ... Rooms - fairly spacious by NYC standard , clean , modern, comfortable Service - very very good . Guía was especially helpful and welcoming . I appreciated the great customer service she gave . I was granted a very early check in as just a lowly gold member - very helpful after overnight flight to NYC .. Would not hesitate to stay here again
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Date of stay: October 2020Trip type: Traveled solo
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sunshine315 wrote a review Oct 2020
Tonawanda, New York102 contributions54 helpful votes
Just returned from 3 nights at the Renaissance. I'm a frequent traveler to NYC. Prior to the pandemic I was visiting 6 or 7 times a year. I usually stay at a hotel few blocks down 48th but it has not yet opened back up so I chose the Renaissance based on location. I found things I liked and things that really bothered me about the hotel. First what I liked. The location was great, 2 subway stations within 2 blocks and a short walk to the 42nd st station where you can get a train to almost anywhere. The only downside to the location was that even though I was on the 19th floor it was very noisy as the hotel is in the midst of Times Square. The employees I encountered were all very friendly and accommodating. I liked the fact that the Bonvoy app on my phone told me when my room was ready for check in (it was available early which was great because i had an early flight in) and I was able to use it as a key to my room. Now the things I didn't care for so much. The whole vibe of the hotel was very dark. Dark elevators, the decor of the rooms was very dark with gray walls and the lighting in rooms was dark. The only overhead light was in the entrance to the room. In the room itself were light fixtures that did not give off much light, maybe this wouldn't bother some people but it really bothered me, so much so that I would probably not stay here again because I did not enjoy this at all. The bathroom was much brighter and I thought the mirror was very cool with the skyline of the city on it. The restaurants were not open but I understand the reason for this and there are enough places to get food in the area so this was not a big deal. I found it odd that there was no pen and pad in the room. Once again this is not a big deal but I am used to having this amenity in a hotel, luckily I had a scratch pad and pen with me but it just seemed odd that a hotel of this caliber did not provide this. The thing that bothered me most, although luckily it wasn't an issue due to the help of the front desk clerk, was the fact that at this time they are not holding luggage. I guess I understand why they are not during this time but I am very surprised I did not find out they were not doing this until I came down the day I was checking out to ask where to bring my luggage as I would not be departing the city until late in the afternoon and check out time was noon. I have never stayed in a hotel that does not check luggage and if they are not doing so I believe they should have communicated that. As I said the front desk took care of the situation and was kind enough to allow me to have a late check out and leave my luggage in my room. If he had not done this I don't know what I would have done. I had plans for the day before leaving the city and bringing my luggage with me wasn't a possibility. Lack of communication of this policy was the problem. Had I known in advance I probably would have looked at other choices of hotels that allowed for this. All in all I had a good stay but was not comfortable in the room as it was too dark for me.
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Date of stay: October 2020
Cleanliness
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1 Helpful vote
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Where2find_EY wrote a review Oct 2020
Vancouver, Canada87 contributions70 helpful votes
You pick this hotel because of the location and that is the reason you pay the high price. If you don't care about the Time Square feel than this is not the location for you. There are lots of other options for you to get the New York feel. So only book this this is the place you want to be. The good: - The room is larger than some Time square hotel. - The hotel lobby and check in is on first floor (not all hotel are like this in NYC) - Service is great - The breakfast room look onto the middle of Time Square, try to go early so you can sit by the window. For me this is the reason I stay here, enjoying a quite breakfast while over looking time square getting ready. From what I am told on New Years eve, the table by the window cost over $20k USD as it look directly at where the ball drops. The not so good - When I was there... the restaurant was not open for lunch. Overall I would stay here again just to have the view for breakfast and be in dead center of Time Sq. However if you looking for luxury or comfort there are other options within time Square.
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Date of stay: December 2019
Value
Location
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Trip type: Traveled on business
2 Helpful votes
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Jacqueline L wrote a review Sep 2020
29 contributions17 helpful votes
+1
Where do I begin? The hotel is wonderful, very clean, beautiful decor and great staff! Relaxing on the beach in Far Rockaway with our family and friends made this trip even more memorable. Food, drinks and fun! Will definitely be returning 🥰
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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Justin K wrote a review Sep 2020
New York City, New York4 contributions9 helpful votes
I know everyone is dealing with a lot as we all try to get back to work and life, but given how empty the hotel was and my status with Marriott, I really expected more for this hotel. The biggest issue was the room. Neither the shower nor the TV worked properly. With all the vacancy in the hotel I was surprised we didn't have a fully-functioning room. It was late and our kids were tired, so I didn't complain b/c it wasn't worth switching rooms. I figured I would just let them know at check-out, but no one asked how our stay was. We also weren't told that the restaurant was closed, so no room service or breakfast, which I had thought was included. With all the available options in NYC right now I would stay elsewhere next time.
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Date of stay: September 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from Rahshan Watt, Other at Renaissance New York Times Square Hotel
Responded Sep 9, 2020
Justink202, Thank you for taking the time to share your valuable feedback In this review. The experience you described is not characteristic of the level of service or product we strive to provide. For this I apologize. Our goal is to always provide a comfortable environment for our guests. The feedback that you shared will allow our team to review processes and improve for future stays. I hope that you will give us a chance when staying in NYC in the future. Sincerely R. Watt
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PRICE RANGE
$232 - $519 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance new york city, renaissance hotel new york, renaissance times square, renaissance new york hotel times square, new york city renaissance
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
312
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Frequently Asked Questions about Renaissance New York Times Square Hotel
Which popular attractions are close to Renaissance New York Times Square Hotel?
Nearby attractions include Top of the Rock (0.3 miles), Broadway (0.1 miles), and Times Square (0.06 miles).
What are some of the property amenities at Renaissance New York Times Square Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Renaissance New York Times Square Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Renaissance New York Times Square Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Renaissance New York Times Square Hotel?
Conveniently located restaurants include Frisson Espresso, Los Tacos No. 1, and Le Bernardin.
Are there opportunities to exercise at Renaissance New York Times Square Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Renaissance New York Times Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance New York Times Square Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance New York Times Square Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance New York Times Square Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Renaissance New York Times Square Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.7 miles), World Trade Center Memorial Foundation (3.6 miles), and Hamilton Park (1.9 miles).