We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sanctuary Hotel New York

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Sanctuary Hotel New York
Sanctuary Hotel New York
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

3,690 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,133: English reviews
Knutsford, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

If you are coming to New York and are seeking a comfortable place to stay....move on! And don't even think of swinging your cat in this hotel room, as they may bang their head on the shower. I should have known when we attempted to check in as the receptionist could not wait to get us our of the hotel... More 

Helpful?
Thank sa20142015
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

My husband and I went to Sanctuary for 6 nights for our wedding anniversary. The staff are excellent, super well trained and very welcoming. No matter how small the request, they all go the extra mile. We were really very impressed with Jonathan's very warm and kind and friendly welcome. Tommy was also excellent. Brandon went the extra mile for... More 

Helpful?
Thank Kanchani S
Naples, Florida
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

you can stay anywhere in new york city..the location in midtown is so walkable for many things you wish to do and see. i can not say enough about the place.. pleasant, gracious staff, clean well kept rooms, efficient tax service..etc.the list goes on! enjoy your stay..

Helpful?
Thank Meryl R
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

Thank you for taking the time to provide us with such great feedback. We hope to see you back with us again soon. Best Regards, Jeremy Poon General Manager More 

framingham, ma
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in a front room above the restaurant. Noisy from 5 pm to midnight. Loud bass that went through your bones. The second night the air conditioner stopped working and the on duty maintenance person was nowhere to be found. Finally fixed at 4 am. That said, it's in a great location and has a friendly, hard working front... More 

Helpful?
Thank islandgirlinkeywest
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this review

I'd like to sincerely apologize for the inconveniences you experienced during your visit. This is certainly not what we strive to provide for our guests and rested assured that I will address all these matters. The last thing we would want is for any guest to leave with such a negative experience. Should you decide to give us another opportunity... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have just returned from a fab 4day stay at this hotel. The location of this hotel is great, so close to Times Square and walking distance from other landmarks. The staff were amazing can not fault any of them at all, they were all so helpful in answering any questions we had. The rooms are nice and cozy. I... More 

Helpful?
Thank Lauren13185
Wenatchee, Washington
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We visited the 20th - the 24th of September, 2016. It was my husbands first time to the City. After a long flight from Seattle and subway ride in from JFK, we were received a warm welcome as we entered the hotel. The staff was great. Based on reviews, we had requested a quiet room between floors 2 and 6,... More 

Helpful?
Thank Kerrie S
Warminster, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Arrived and shown to our room which was somewhat small, and had to live out of suitcases due to next to no cupboard space. However, apart from the size the room had everything including a comfy bed and lovely pillows. Shower was great and toiletries plentiful. The Concierge team including Brandon and Jimmy, plus the front of house team were... More 

Helpful?
Thank steveparmwiltshire
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Arriving early afternoon we were greeted by the receptionist who gave us all of the information we needed and were directed to our room. Having stayed in NYC before in another hotel we loved, my initial thoughts on our room was a bit basic but as time went on i got to love it as well. It had everything we... More 

Helpful?
Thank AngloScot11
Kent, United Kingdom
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed, as a family - a room for two and a room for 3, for four nights in August. From the moment you step into the Hotel you are treated like a VIP. The service of all staff was excellent, whether it was check in, concierge helping with a trip, breakfast, bar staff, etc. the rooms are very opulent,... More 

Helpful?
Thank sallybond
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in room 308 which is at the back of the building, which we were grateful for - the front street can be a bit noisy, and on The Saturday night the rooftop bar was pumping up and there was a slight boom boom drumming in the room, but we were so exhausted it did not keep us awake.... More 

Helpful?
Thank Robyn H
Questions? Get answers from hotel staff and past guests. Ask a question

1,015 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (724)
Viewed
Dining (27)
Viewed
Room/Suite (175)
Viewed
View from Room (11)
Viewed
Hotel & Grounds (143)
Viewed
Bathroom (44)
Viewed
0:21
Videos (1)
Viewed
Other (323)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (239)
Viewed
Deluxe King Room (35)
Viewed
Deluxe Queen Room (29)
Viewed
Dining (71)
Viewed
Suite (43)
Viewed
The Hotel (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Dining (9)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (21)
Viewed
Bathroom (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
The Kimpton Muse Hotel
The Kimpton Muse Hotel
#47 of 479 in New York City
4.5 of 5 stars 2,915 reviews
Midtown
The Michelangelo Hotel
The Michelangelo Hotel
#43 of 479 in New York City
4.5 of 5 stars 2,773 reviews
Midtown
The Pearl Hotel
The Pearl Hotel
#16 of 479 in New York City
4.5 of 5 stars 2,143 reviews
Show Prices
Show Prices
Show Prices
Midtown
citizenM New York Times Square
citizenM New York Times Square
#26 of 479 in New York City
4.5 of 5 stars 2,063 reviews
Midtown
Hyatt Times Square New York
Hyatt Times Square New York
#53 of 479 in New York City
4.5 of 5 stars 2,628 reviews
Midtown
The Iroquois New York
The Iroquois New York
#36 of 479 in New York City
4.5 of 5 stars 3,126 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Haven Rooftop NYC
Haven Rooftop NYC
Cuisines: American, Bar
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 

Additional Information about Sanctuary Hotel New York

Address: 132 West 47th Street, New York City, NY 10036-1502
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $254 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sanctuary Hotel New York 4.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Cheap Tickets, Priceline, Odigeo, TripOnline SA and Hotels.com so you can book your Sanctuary Hotel New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#14 Family Hotel in New York City
#32 Romantic Hotel in New York City
#38 Luxury Hotel in New York City
#69 Business Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay