Park Central Hotel New York
870 7th Ave, New York City, NY 10019
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About
#303 of 744 hotels in New York City
Location
4.8
Cleanliness
4.2
Service
3.9
Value
3.8
Park Central Hotel New York | The Midtown Manhattan Hotel
Hotel located in the heart of Manhattan
Built during The Roaring Twenties, the Park Central Hotel New York once accommodated and entertained some of the most influential figures of the day - from Jackie Gleason and Mae West to Glenn Miller and Tommy Dorsey, even First Lady Eleanor Roosevelt.
Today's guests are invited to escape the busy city life in exchange for the serenity that awaits them at the Park Central Hotel near Rockefeller Center - newly renovated and inspired by the iconic Central Park and renowned New York City landmarks.
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Property amenities
Paid private parking nearby
Free internet
Fitness Center with Gym / Workout Room
Coffee shop
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
VIP room facilities
Iron
Private bathrooms
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Spanish
Location
870 7th Ave, New York City, NY 10019
Park Central Hotel New York
Getting there
Great for walkers
Grade: 100 out of 100
100
LaGuardia Airport
5.7 mi•
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Teterboro Airport
7.3 mi•
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57th St – 7th Ave
1 min•New York City Subway
Rental Cars
409 Restaurants
within 0.3 miles
8560Reviews325Q+A100Room tips
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Great location!! That's it! Elevators are terrible! 10 minute wait at times. The sink had REALLY hot water but the shower didn't. WEIRD! Cold showers are terrible, The lounge not being open on Sunday and Monday was a big let down. Not serving breakfast in it is open was a huge inconvenience! The staff was really unfriendly. The doorman only came out of the building once customer had already flagged down their own riders. BOOOOOOOOO
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Me and my wife have just came back from a 4nt stay at this hotel, the location is superb. You can see both Times Square and Central Park the moment you step out onto the street. Subways on the corner of the hotel and plenty of cafe and bars close by too. As for the rooms they were modern and spotless. Beds were brilliantly comfy too. We had no problems with lifts and anytime reception was busy the gents in the lobby were more than happy to help. It wasn’t extortionate to stay here and I found it great value for money. I’d happily stay here again and would recommend it too.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Try not to get roped into the street performers or other tricksters as they will demand money for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
15 Helpful votes
Helpful
Response from Erik Palmer, Owner at Park Central Hotel New York
Responded Dec 8, 2021
Cynon12, we truly appreciate and thank you for selecting Park Central as your hotel of choice during your NYC visit. We are delighted to learn of your recommendation and that you enjoyed your time with us. We look forward to hosting you again! Erik Palmer Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at this hotel was really bad. The most frustrating part of the experience being that there was only one elevator working meaning the waiting time to get up to our room on the 16th floor could take anywhere from 5 - 15 minutes. Secondly, on arrival, we were shocked to learn we had to pay a security deposit of £100 dollars per night. This was something we were not told about prior to booking. I’m sure it is hidden in the T&Cs when you book but that was a poor start to our arrival as it then put us on edge for the rest of the trip as we would take photos of the room before allowing cleaners to service it. We checked out 3 days ago and still waiting for $500 to go back into my account. Thirdly, the reception and front desk were so slow and at times rude. There is so many guests staying at this hotel, yet every time we went down and needed to make an enquiry or speak to someone, we could end up waiting 10 minutes just to ask a question that takes 30 seconds to answer, as there was only one member of staff available. Finally, to top things off, on our last night I woke up in the middle of the night to have a cockroach land on my face. As it was 3am and we still needed to pack and sleep before we checked out at 12, I couldn’t be bothered to go and complain as it would probably take 20-30 minutes to get down to reception and speak to a member of staff. Overall, really poor hotel. Rooms are old despite the pictures looking nice, you can see into other peoples rooms even if their blinds are down, no A/C from November to April (the list could go on). Only good thing going for it is the location. It is close to everything and the subway stations around it make most things a 15 minute journey.…
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The first night there and climbed into the sheets, and there was a rapper from an open water bottle that was not mine. Therefore, the room had not been clean. Upon arrival I noticed that there was floating toilet paper in the toilet. The thermostat did not work and the room was never cooler than 72°. The elevator door was broken and only had one elevator for 17 floors of people during Thanksgiving, this created long lines and lots of frustration. I walk 13 flights of stairs multiple times a day due to this issue. I had fraudulent charges on my bill and staff was very difficult to work with. Overall, the staff was rude and unhelpful from checkin to check out.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Quick business trip to NYC and this hotel was amazing! The only flaw is that it only had one elevator working. So your wait time was very long! Other than that I highly recommend this hotel to others!
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Review collected in partnership with this hotel
Date of stay: November 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The rooms need updating. Ours was cold, no heating & no warm blankets for the bed. The toilet seat had a crack at the front which in my opinion is unhygienic. We complained about this to Elizabeth the manager & she agreed to get this sorted. Unfortunately it wasn’t so we complained again & we changed rooms, the heating still didn’t work!! Apart from Elizabeth none of the staff are friendly, they don’t smile nor do they make you feel welcome. In fact the bar staff are extremely rude, one bar staff grunted at my husband when serving him. The staff cleaning the rooms are very good & do their absolute best, beds are very comfy & linen very nice, just would have liked the option of having a blanket on the bed. I don’t understand why there are no kettles in the rooms to be able to make tea/coffee on waking in morning rather than having to go out. The lifts!!! Oh my goodness me. Having to wait, sometimes 15-20 minutes is unacceptable & so frustrating. I understand work needs to be done but there wasn’t any evidence of this happening just yet! Shouldn’t this be made clear on the hotel website, there is no way I could have used the stairs being on the 8th floor. The hotel is in a great location but I wouldn’t stay again due to the cold, unwelcoming, lack of friendliness of the reception staff.…
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM_generalMan, General Manager at Park Central Hotel New York
Responded yesterday
Dianne, we appreciate you taking the time to share your feedback. We regret that certain aspects of your stay, including the room temperature and amenities, did not meet your expectations. It is concerning to hear about the challenges you encountered, and we're sorry for any discomfort you experienced. We'll convey your feedback to Elizabeth, intending to improve guest interactions and communication from all our team members. We're pleased to know that the cleanliness of the rooms lived up to your standards and you found the bed comfortable. Regarding the absence of kettles and the elevator service, your feedback is invaluable, as it allows us to evaluate our amenities and facilities. We genuinely appreciate your comments, which will help us in our efforts to continue improving guest satisfaction. Despite your stated sentiments, we hope to have the opportunity to better your perception in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Park Central Hotel right before Thanksgiving for 4 nights. The positives are the location is great for getting to Central Park, 5th Ave, Empire State Building, Rockefeller, Times Square etc. Alot of food options around it as well, We had a corner room on an upper floor which was probably roomier than most NYC hotel rooms and was clean and beds were comfortable. Cons are that they literally have 1 elevator working for a 26 floor hotel. They did open up the service elevators to guests which was helpful but there were still waits for those each day. Everyone working there behind the scenes were so kind to try to assist us with getting elevators but it was still an issue. I think for around $450/night they really need to do better for their guests in getting these fixed (which someone that works there told us will not be until late Jan 2024.)…
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: You will wait for the elevators
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM_generalMan, General Manager at Park Central Hotel New York
Responded 2 days ago
Sarah, it's good to know you had a well-situated and comfortable stay at Park Central Hotel New York. We appreciate your recognition of our prime location and agreeable accommodations. While we're sorry to hear about your frustration with the number of operational lifts, we remain committed to improving your experience. Our team is stepping up efforts to alleviate the situation, and rest assured, the matter is receiving focused attention. Despite this, it's encouraging to hear that our colleagues attempted to lighten the impact of this shortcoming. We do look forward to enhancing your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pro's: Rooms are spacious considering it is in the thick of Manhattan. Location is perfect for going Uptown and Downtown for equal distance. Very lovely bar and reception. Staff are pleasant enough. The Premier King Room is surprisingly quiet in the evening when going to sleep, as we all know, NYC never sleeps so that was a plus! We got a free drink voucher [for our honeymoon] on arrival which was lovely. One of, if not the cheaper hotel for staying in Manhattan (still expensive, but one of the lower prices) We were granted a fridge which was very useful! (not guaranteed) Con's: As I'm sure you've all read, only 1 elevator working, a nightmare during peak times - the hotel states they are working on upgrading the 2nd elevator, but considering everyone has made the same complaint about the elevator over time it seems, either it's a serious problem taking its time to fix - or the owner is very cheap in getting it repaired, it doesn't seem it's getting resolved any time soon! - luckily the 1 elevator is quick enough. I recommend people take the stairs when they can (we did, we were on the 12th floor) The room had a couple of worn touches, the blind was worn/frayed, the carpet in the corners was a bit dirty, I understand its an old hotel but cmon now, it needs to look pristine considering we paid well over £2k for a hotel in Manhattan. Overall, me and my wife came here for our honeymoon, 9 nights at this hotel, in general it is a decent hotel, I would stay again for a couple of nights, but for a long period of time? - I'd go elsewhere, unless they fixed the long awaited elevator problem. I don't wanna sound too aggy, but after flying a long way for our first NYC experience, the last thing you wanna deal with is the elevator hassle. …
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM_generalMan, General Manager at Park Central Hotel New York
Responded 2 days ago
Tommy, we appreciate your choice of Park Central Hotel New York for such a special occasion as your honeymoon. It's pleasing to hear that you found your room spacious and quiet, and enjoyed our ideal location, charming bar, and our friendly team members. We certainly aim to provide a valuable stay for our guests. On the topic of the elevator, it is indeed a top priority. We understand the need for efficient travel within our hotel, and we assure you, serious efforts have been made to address this. Our aim is to maintain our unique, historic property while ensuring a comfortable and enjoyable stay. Your comments regarding certain aspects of your room have been noted as well, and we strive to ensure that all our rooms meet our guests' expectations. Feedback like yours helps us to improve where needed, and we appreciate your understanding regarding these points. We're looking forward to the possibility of hosting you again, even if it's for a shorter stay. After all, there's always something new and exciting to do in New York City!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this hotel is just so amazing! the people at the front desk are just so nice and helpful. elizabeth, at the front desk, really helped us gain a grasp of new york that gave us an amazing experience we could have never planned on our own. the beds are extremely comfortable and the rooms are beautiful. the location of this hotel is really great as it is down the street from not only times square, but also rockefeller center! i recommend the cafe at the front of the lobby, the food is great!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The elevator gets a little busy so just be aware of a wait
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM_generalMan, General Manager at Park Central Hotel New York
Responded 5 days ago
It's a delight to read about your outstanding stay at Park Central Hotel New York. We're thrilled to know our front desk team members, especially Elizabeth, enhanced your visit with their hospitable service and valuable local insights. We take pride in our plush beds, aesthetic room interiors, and prime setting, so it's gratifying that these aspects struck a chord with you. Your kind recommendation of our lobby café and its delectable offerings is much appreciated. We eagerly anticipate your return for another incredible New York experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay here at the Park Central Hotel was amazing! The front desk workers were very nice and helpful. Elizabeth Mat, one of the desk workers, gave us a warm welcome and answered every question we had which made us feel at home. I recommend this hotel to anyone looking to stay in the city!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM_generalMan, General Manager at Park Central Hotel New York
Responded 5 days ago
Skylerr989, it's delightful to hear about your wonderful experience at Park Central Hotel New York. It's heartening to hear that our team members, including Elizabeth Mat, were instrumental in making your stay enjoyable. Their dedication to assisting guests truly embodies the spirit of our hotel. We appreciate your strong recommendation and are eager to welcome you back for another memorable stay in the city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$186 - $482 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park central hotel new york city, park central new york hotel, park central new york city, park central ny hotel
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
761
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Claim Your ListingPARK CENTRAL HOTEL NEW YORK $167 ($̶4̶3̶9̶) - Updated 2023 Prices & Reviews - New York City
Frequently Asked Questions about Park Central Hotel New York
Which popular attractions are close to Park Central Hotel New York?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.2 miles), and Jersey Boys (0.2 miles).
What are some of the property amenities at Park Central Hotel New York?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and airport transportation.
Which room amenities are available at Park Central Hotel New York?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Park Central Hotel New York?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Park Central Hotel New York?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Park Central Hotel New York?
Conveniently located restaurants include Jams, 6th Avenue, New York, NY, USA, La Grande Boucherie, and Angelina Bakery Times Square.
Are there opportunities to exercise at Park Central Hotel New York?
Yes, guests have access to a fitness center during their stay.
Does Park Central Hotel New York have airport transportation?
Yes, Park Central Hotel New York offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Central Hotel New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Central Hotel New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Central Hotel New York?
The staff speaks multiple languages, including English and Spanish.