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Novotel New York Times Square

226 West 52nd Street, New York City, NY 10019-5802
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Guests1 room, 2 adults, 0 children
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Free cancellation until 08/30/19
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Room & Suite (798)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova.
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Property amenities
Paid private parking nearby
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Wifi
Public wifi
Paid wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
VIP room facilities
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, French, Spanish, Arabic and 2 more
Hotel links
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Special Offer:Up to 20% off now!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
518Restaurantswithin 0.3 miles
168Attractionswithin 0.3 miles
7,416Reviews353Q+A100Room tips
Traveler rating
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Popular mentions
This review is for the acknowledgement of Jalel at the front desk. He has been assisting me for almost 20 years and he is a true professional in every aspect. He is a superb representative for the Novotel hotel chain. I'm a small business owner and when I check in with Jalel, he always makes me feel that I am as important as a CEO for a major company. Thank you for 20 years of great service.
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Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 2 days ago
Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!
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Hotel's Favorite
This last trip was my tenth time to New York so have tried a few of the mid-town hotels already, I must say this was my favourite out of all the ones I have stayed in. My brother contacted the hotel before we went as it was my birthday whilst we were there, Sam replied and said that we would be treated as VIPs. When we arrived we were told we had a high floor times square view room which was great and the view was incredible!! First time i have had one in NY. The room itself was really nice, the only little niggle I had that there wasn't too much drawer space but it was fine. They brought a cheesecake up on the first night for my birthday which was a really nice touch. The beds are extremely comfortable, the room was very clean as well as the bathroom. Every member of staff we encountered were very friendly and helpful. We had no issues with the lifts whilst we were there, they always came quick (compared to the other hotels I have stayed in). Would definitely stay here again and recommend it!
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Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded Mar 20, 2019
Thanks for the excellent review! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our stunning views and comfortable rooms as well as our top-notch service. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day!
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Just cant say enough good things about the hotel, great location, staff were super helpful with Jaime at reception a standout and making check-in easy and efficient (so dont know where some of the other comments relate to but all the staff we engaged with were friendly and couldnt have gone more out of their way to be helpful. Great selection for breakfast (but not sure could afford the $80+ each day for us all). Room was kept tidied and clean throughout however would have been nice to have a coffee machine (but there was complimentary tea and coffee each morning in reception). Will be honest and say that the room was a little tight but then again there arent many family room options in NYC and I have 6' (14) and a 6'6 (16) sons and I was being a little tight not spending out more for 2 rooms at time of booking. Location was brill with good subway connections, easy walking distance to many attractions and loads of options for food (which if kept off broadway there are some great places at reasonable prices) Boys used the gym which was well equipped and never really that busy. Loved the outside bar and was super cool having a drink with the missus with Times Square in the background. Views from our room (including the Hudson at a bit of a stretch!!) were great whether from the room we had on the 9th Floor on the first night or 31st for rest of the stay. Completely recommend
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Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 3 days ago
Thanks for the excellent review, Sam! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our helpful service and convenient location as well as our breakfast selection. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day!
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This hotel is actually a perfect choice.The room was big and the bed was huge.They also offered us a perfect breakfast.All personel were very polite and professional.We had a wonderful time on our vacation.We definitely recommend it!
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Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 4 days ago
Thanks for the great review, Elena! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our spacious, comfortable accommodations and friendly staff, but also our delicious breakfast options! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day!
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I recently spent 14 days at the Novotel New York Times Square. I was pleasantly surprised!! Accor hotels are usually not my choice of hotel, however, I found this hotel true to its advertisements and my stay enjoyable. It is in a fantastic location. It does really overlook Time Square and is very affordable compared to its equivalent competitors. The most positive aspect of this hotel is the team of dedicated staff. Of all the staff that I encountered I found them to be professional at all times, well groomed, informative and dedicated to the delivery of exceptional customer service. They project a true love of their jobs and what they are doing. I also found the food served in the restaurant extremely good and well priced in comparison to New York generally. I congratulate the head chief for this. I found both restaurant managers and their waiter staff to be friendly and accommodating. I thank housekeeping, as I found the rooms to be clean, the bedding comfortable and the rooms well maintained. The only negative I have that needs to be noted, is that on 4/5 occasions at night time during my stay, the common lounge area and the outside roof top bar is closed to guests due to the hotel renting these spaces out to companies and private parties. On this trip there was only two of us travelling, but often I travel with up to 9 other family members. These closures of common areas, where guests cannot be seated together as group would impact on my decision to stay at this hotel again, especially if I was travelling with my extended family. The restaurant was opened at these times, but the noise is too much from the private functions, as it adjoins it. Overall I would recommend this hotel. My daughter and I enjoyed our stay.
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Response from Mr_John_S, General Manager at Novotel New York Times Square
Responded 6 days ago
Thank you for sharing this glowing review, Ann! We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future. Have a fantastic day!
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PRICE RANGE
$243 - $560 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel new york times square hotel new york city, accor new york city, novotel new york city, novotel times square, new york city novotel, novotel hotel new york
LOCATION
United StatesNew YorkNew York CityManhattan / Times Square / Theater District / Theater District / Times Square / Midtown West / Midtown
NUMBER OF ROOMS
480
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