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Novotel New York Times Square

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Novotel New York Times Square
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4,868 Reviews from our TripAdvisor Community

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Wallingford, Connecticut
Reviewed 3 days ago NEW

Had a nice stay, pricey like everything in NYC...nothing especially outstanding...great location and decent service. Always love the energy of the city and nice to stay over once in while and remember why this is my favorite city of all.

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Thank mommyeliz
fareham
HOTEL’S FAVORITE REVIEW
Reviewed February 5, 2017 via mobile

Just left this hotel after a 3 night stay, and after previous visit to Manhattan I have to say this hotel was superior to 5 star hotels nearby. The location is great with plenty of restaurants in walking distance, there is also a 24hr supermarket right next door, and it's ideally located for many broadway shows. The only negative I...

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4Thank nicky b
About Hotel's Favorite Review
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Nicky b, Thank you for your feedback regarding your recent stay with us. I will pass it along to our front desk in regards to check-in and the rest of our team. I thank you again for those 5 stars and wish you, until your next visit, a lovely day. Kind regards, Nuria

Derby
Reviewed 3 days ago NEW

We are a family of four with two children aged 14 and 12. We stayed at the Novotel for 6 nights over the Easter holidays. This is an excellent hotel right in the heart of New York's theatre district.The rooms are very well equipped and from the 22nd floor we had amazing views of Times Square and Broadway. The rooms...

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1Thank TheWhiteFamily34
Trousvierges
Reviewed 3 days ago NEWvia mobile

If you don't mind waiting half an hour for a breakfast table,if you do not mind cold air blowing through open doors at the bar,if you do not mind an extremely small and dark bathroom , but you are only interested in a perfect location,than this is your hotel. On a positive note,the staff is very friendly

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Thank struppi
Sydney, Australia
Reviewed 5 days ago NEWvia mobile

I recently stayed at the Novotel New York Time Square during a week stay in NYC. From the moment of arrival I felt at home. The staff in the lobby were cheerful and welcoming, and offered a complimentary cocktail. The rooms were beautifully appointed, clean, comfortable and spacious. The bathrooms boosted a large shower as well. One of my favourite...

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Thank Travelgirl2171
Reviewed 6 days ago NEWvia mobile

Quick check in and check out process. Rooms are of a good standard. They screwed up my booking which was annoying but to be fair they worked hard to resolve the error. Breakfast queues are horrendous from say 7.30 till 9. Even at 9 we waited 15 mins plus to be seated a couple of times. Given the amount of...

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Helpful?
Thank Steve Y
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Steve Y, Thank you for taking the time to share your feedback regarding your recent stay with us. I'm sorry to hear your first impression was not up to par and glad to hear that even we've worked to find a resolution. As for the breakfast waiting time, we are currently looking into the matter as we do understand...

Chicago, Illinois
Reviewed 1 week ago NEW

Excellent hotel.Perfect location on Times Square to see all Broadway shows.Next door to where they play Cats.Fantastic view on Times square.Walkable distance to all attractions in Manhattan. Excellent terrace outside to enjoy the view and drink.Perfect New York visit.Expensive breakfast but Mcdonalds downstairs with Walgreens and short walk to Donkin donuts on 7. Apple bees across the street.There is no...

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Thank Joanna40466
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Joanna40466, Thank you very much for your feedback regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

United States
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank AFV66
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Chester, United Kingdom
Reviewed 1 week ago via mobile

We stayed at the Novotel for our first anniversary and it was our first stay in NY. The staff were so friendly- special thanks to the lovely ladies on reception for our complimentary drinks and for the cheesecake. The room was fantastic and had a great view out into the city. The location was perfect- everywhere was so close. We...

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Thank Rebecca K
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Rebecca, Thank you very much for your feedback regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Gourock, United Kingdom
Reviewed 1 week ago

Stayed here for a week. Location is great for Times Square and Broadway . Room with view of Times Square was fantastic. It's what you'd expect for a city centre; small room, but immaculately clean. Service in the bar was poor, but there are many places nearby for great food and drinks.

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Thank Mags562013
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova. ... more   less 

Additional Information about Novotel New York Times Square

Address: 226 W 52nd Street, New York City, NY 10019-5802
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $257 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel New York Times Square 4*
Number of rooms: 480
Reservation Options:
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Also Known As:
Novotel New York Times Square Hotel New York City
Accor New York City
Novotel New York City
Novotel Times Square
New York City Novotel
Novotel Hotel New York
Hotel Style:
#4 Green Hotel in New York City
#78 Family Hotel in New York City
#97 Romantic Hotel in New York City
#100 Business Hotel in New York City
#105 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Novotel New York Times Square staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High room with views of Times Square are excellent.”
TheWhiteFamily34, 3 days ago | Read review
“Times Square view room was well worth the extra”
Mags562013, 1 week ago | Read review
“Ask for a room facing Times Square”
CraigvE, 1 week ago | Read review
“Ask for 3003! Perfect view on Times Square!”
, 2 weeks ago | Read review
“Go high room Times Square View”
  • Snow on the ground
  • Late night view
DandJWright, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question