New York Marriott Downtown
85 West Street at Albany Street, New York City, NY 10006
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 11/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from New York Marriott Downtown
Updated 11/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#251 of 513 hotels in New York City
Location
4.3
Cleanliness
4.5
Service
4.2
Value
4.0
GreenLeaders GreenPartner
New York Marriott Downtown features an excellent location near Wall Street and Battery Park in Lower Manhattan. Our hotel in downtown NYC, situated in the Financial District close to One World Observatory, offers elegance and contemporary design - simply breathtaking. Sit down for a delicious meal at Bill's Bar & Burger, one of NYC's most beloved burger joints or explore the neighborhood and dine at one of the dozens of restaurants within walking distance. From the Statue of Liberty, the 9/11 Memorial & Museum, and Wall Street to the Oculus, Brookfield Place, South Street Seaport; iconic NYC attractions are steps away. For those looking to host a wedding or a meeting, let the celebrated service and advanced amenities of our Lower Manhattan hotel take your event to new heights. From chic guest rooms to the vibrant streets of Lower Manhattan, feel inspired by the visionary spirit that surrounds you.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Paid wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Iron
Private bathrooms
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
River View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
207Restaurantswithin 0.3 miles
51Attractionswithin 0.3 miles
Contact
85 West Street at Albany Street, New York City, NY 10006
Getting there
Rector StNew York City Subway3 min
Rector StNew York City Subway3 min
Rental CarsSee rental cars from $39/day
Nearby restaurants
Bill's Bar & Burger
1,201 reviews1 minAmerican
Kuu Ramen
203 reviews6 minJapanese
O'Hara's Restaurant & Pub
1,441 reviews2 minAmerican
The Capital Grille
397 reviews5 minAmerican
See all nearby restaurantsNearby attractions
The National 9/11 Memorial & Museum
95,877 reviews3 minHistoric Sites
One World Observatory
28,600 reviews6 minArchitectural Buildings
World Trade Center Memorial Foundation
1,313 reviews4 minHistoric Sites
World Trade Center Station (PATH)
1,280 reviews5 minArchitectural Buildings
See all nearby attractions2192Reviews64Q+A100Room tips
Reviews
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We always stay at the Marriott Downtown when we visit NYC. Sometimes I come solo and always feel safe, comfortable and happy at this hotel. I typically have a “knock your socks off” view of the Hudson. We are using car share services to get around these days due to safety concerns with the subway. Getting to the theaters and museums is about $35 each way. Small price to pay for being in such a safe place. Don’t expect ultra-luxury but a very clean, nice, quiet, comfortable room near the site of the World Trade Center with good restaurants nearby (especially in TriBeca). Lots of families were here on our stay this July 2022z
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Ask for a room overlooking the Hudson.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
marice81 wrote a review Jul 2022
Skopje, Republic of North Macedonia133 contributions89 helpful votes
This was our best experience in NY and we would come again for sure! The building is old but is clean and very convenient. We stayed on 37th floor with great view and no noise from outside. The location is perfect! We enjoyed walking around, the promenade, the surrounding area and we felt very safe. The breakfast at the lounge is much better than in the Bill’s restaurant. The hotel surprised us with free tickets to big bus tours ride, resort voucher of 25 USD. The staff is really pleasant and nice but Zhming was the best! He was most helpful of all the receptionists and always willing to help and meet our needs. We would be back for sure!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: The higher you are, the better view and less noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded 4 weeks ago
Dear marice81, We appreciate you taking the time to post your review. We are glad you had a great stay, and our location was convenient for everything you wanted to see on this visit. It is also good to learn you were able to start your day right with our hot breakfast. Thank you for mentioning the excellent service you received from our associates. We will surely share your kind comments with our team, especially with Zhming, to recognize them for a job well done. All of us at New York Marriott Downtown look forward to having you stay with us again. Best Regards, David Sharkey General Manager
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I have travelled to the greatest city in the world to attend the Belmont Stakes for more than 40 years, having witnessed greatness in the form of Sectretariat and American Pharaoh. I am a starwood/marriott guy having earned lifetime platinum status separately in both programs. I've stayed JW Marriott/ W/ Westin/Le Meridian/Autograph and this year finally found my "PERFECT" hotel - the Lower Manhattan Marriott. 2 blocks to the subway. Restaurant Bill's Bar attached is sensational - thank you Scott!! Quiet - try saying that from Times Sq. A housekeeper we wanted to adopt AND THE STAFF - DING DING!!! Winner Winner Chicken Dinner...........Led by the venerable (i think he sleeps there) James Hatzidoukas at the front desk, was passionate in their attentiveness to my permanently disabled wife and her needs in the form of accessible accomodations. TIP - Accessible accomodations typically have a double headed shower system that we much prefer. We were offered a corner room with wonderful views. Convenient to a blend of local artisans/craftsmen and traditional shopping, best wishes for a safe adventure. For me, i've found my future home. respectfully. …
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Show tickets: u can get premium Tix at reg price each day ~ 5 pm. These are performers Tix...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We usually stay at another Marriott group, this was by far the best. Maria at check in a warm friendly smile and professional. Same for Eli on the club floor. Probably one of the best gyms we have seen too, Walking distance to so many great spots
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Date of stay: June 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: ask for room with the view of the Hudson river
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded Jun 8, 2022
Dear rescuekitties, We appreciate knowing you are a frequent Mariott guest and thank you for allowing us to host you at New York Marriott Downtown. It is an honor to read that you found us to be the best of all the properties of our brand and that we were able to impress you with our facilities, location, and especially our warm and genuine hospitality. Maria and Eli will be delighted to hear your recognition. Thank you so much for your fabulous feedback; we look forward to seeing you again any time your travels bring you to our area. Best Regards, David Sharkey General Manager
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Stayed here for one night as a Bonvoy Plat on a last minute points redemption. Booked a double room which was all the app had and requested for a king via the in-app chat. This was not pre-arranged despite acknowledgement on the app, and the front desk staff had not been apprised. I was accommodated in a very nice corner double room, which was appreciated. While there's a US$25 destination fee, I was able to use this at Bills for a burger upon my late arrival. Breakfast at Bills, however, was dismal. They were unable to accommodate a single take-away coffee and insisted I wait an hour to be seated if I wanted a drink. I went back to the front desk and sought points instead. Overall will return again and recommend.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Went to Downtown @Marriott NYC to visit my brother, who’s on a trip. Got stuck in the elevator for 40 mins with my wife, 2 kids and my brother. I missed my Uber and it all ended up delaying us by more than an hour. The saddest part was how @Marriott handled the situation after that. I understand that I was not the guest but I was visiting a guest (who was also there in the elevator) and there were two little kids who were really scared. Their manager (I won’t name) comes and (without any courtesy or asking how we’re doing or offering even cup of water or even apologizing for the situation) tells me that “he understands that I missed my Uber but I can always get another one. He doesn’t have any way to make it right for us.” The tone he talked to us was so rude! I know me or my family is nothing for a company like Marriott but the manager behavior costed Marriott a customer for the lifetime.…
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded May 29, 2022
Dear Munir_Parikh, Thank you for posting a review of your recent visit. We are disappointed to learn about your experience here, and we apologize for the incident you mentioned. We understand your frustration and the inconvenience you all had to endure. Please be assured we will share this with the appropriate individual to see what went wrong and to take necessary action so such issues would not happen again. We are also sorry for the unsatisfactory service you received regarding your concern. We will relay this to our team to improve our service going forward. We encourage you to try us again in the near future. We are confident you will have the exceptional visit you deserve. Best Regards, David Sharkey General Manager
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Checked in and was treated poorly. Checked into room and it had a horrible smell. Staff could care less but concierge staff was amazing. They should teach Geraldine at the front how to treat guests. Won’t be back. So many choices down there in that area. Look elsewhere.
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Date of stay: May 2022
Value
Location
Service
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded May 20, 2022
Dear travel4timeless, We regret knowing our hotel did not meet your expectations. First and foremost, please accept our sincerest apologies for the behavior you experienced from one of our associates at the front desk, as this is unacceptable. Your comments have been addressed appropriately, and we are taking action to ensure we maintain the high standards of providing excellent hospitality to each of our guests who walk into our doors. Furthermore, we also apologize for the odor issue you encountered in your guest room. We will follow up on your concerns with our housekeeping team to ensure it is resolved with immediate attention. We value your constructive feedback as it will help us enhance our overall guest experience. We hope you will reconsider and stay with us again, as we would like to provide you with the outstanding visit you deserve. Best Regards, David Sharkey General Manager
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Great hotel. Not once did I visit the front desk as I used mobile check in. Was upgraded to a river front view room. The room was huge for a nyc hotel. Very fresh and new. Super clean and comfortable. I had business downtown so the location was perfect. I’d def stay again.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded May 18, 2022
Dear Freedom52824143219, Thank you for choosing to stay at New York Marriott Downtown while you were in the city for business and are glad that our location was perfect for your visit. We truly appreciate your fantastic review and are so happy to know how much you enjoyed the spaciousness, the cleanliness, and the sweeping views of the Hudson River from your upgraded room. Thank you again for being our guest, and we look forward to your return. Best Regards, David Sharkey General Manager
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I spent one evening in the Marriott while in New York on business. The hotel was in the heart of the Financial District, convenient to the Path Train, World Trade Center, shops and restaurants. Highly recommended. Check-in was smooth with the assistance of Adnan, who helped get my reservation connected to my Bonvoy account. The room was clean, comfortable and quiet. I had a nice view of the Hudson River, though the windows could have certainly used a cleaning. There is a bike path directly across the street; according to the map, it goes from Battery Park up to the Canadian border. There is a Citibike station around the corner from the hotel so I was able to take an early morning ride before a day of meetings. Felt safe and a nice break from a cramped hotel gym. Overall, a pleasant stay.…
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Date of stay: April 2022Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you want to be safe, DON’T go to Marriott Downtown Hotel in New York City. In March, I was attending a conference held on the third floor of the hotel. I left my laptop unattended for less than 10 minutes in the main conference room while there were still employees from the hotel in that room. When I came back, my laptop was stolen, along with 5 other computers. We have footage of the person stealing the computers, opening personal bags and then leaving using a service door. I assume the person had to have inside knowledge of the hotel to know and have access to the service door. I obviously was very unhappy loosing my laptop. But what shocked me is that anyone can come in and out of that hotel without security noticing. The hotel emphasized they cannot be responsible for people coming in and out of the hotel, then why would anyone want to stay at the hotel if they cannot feel safe walking in the corridors and leaving their belongings in their room? Despite me asking about security and actions the hotel will take to remediate security issues, nothing has been done and the hotel has been silent. In addition, they refused to compensate me for the loss of my laptop and were unfeeling about my situation (in retrospect, I acknowledge I should have taken my bag with me while going to the restrooms but felt safe given employees were present). If you want you and your belongings to be safe, I DO NOT recommend staying at the hotel.…
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Date of stay: March 2022Trip type: Traveled on business
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at New York Marriott Downtown
Responded May 5, 2022
Dear Stay45974843710, Thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. We assure you we will share your message appropriately. Best Regards, David Sharkey General Manager
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PRICE RANGE
$360 - $594 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new york marriott downtown hotel new york city, marriott new york city, new york city marriott
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
515
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Claim Your Listing Frequently Asked Questions about New York Marriott Downtown
Which popular attractions are close to New York Marriott Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.1 miles), One World Observatory (0.3 miles), and World Trade Center Memorial Foundation (0.2 miles).
What are some of the property amenities at New York Marriott Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at New York Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at New York Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New York Marriott Downtown?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to New York Marriott Downtown?
Conveniently located restaurants include Bill's Bar & Burger, Kuu Ramen, and O'Hara's Restaurant & Pub.
Are there opportunities to exercise at New York Marriott Downtown?
Yes, guests have access to a fitness center during their stay.
Is New York Marriott Downtown located near the city center?
Yes, it is 0.5 miles away from the center of New York City.
Are any cleaning services offered at New York Marriott Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does New York Marriott Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New York Marriott Downtown?
The staff speaks multiple languages, including English and Spanish.