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New York Marriott East Side

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1,883 Reviews from our TripAdvisor Community

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Showing 1,681: English reviews
Mooresville, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 31, 2014

Me and my son recently visited New York for a quick weekend trip. We found the property to be updated and of Marriott quality. The Concierge lounge closes on Friday at 1:30, but by 12 noon all food items were removed. This location does not offer a breakfast voucher as many properties for the replacement of the lounge for Gold... More 

Helpful?
1 Thank Mike S
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon Thank you for your recent visit to the Marriott East Side Hotel and also for taking the time to give us your honest feedback regarding your visit. We are always eager to hear about your likes and dislikes. From your feedback it seems you appreciate the overall quality of the hotel but our staff did not provide the... More 

Upstate NY
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

Would definitely stay here again. Room was clean and modern. Location was great and only 4 blocks from subway. Bathroom was a bit on the smaller side, but sufficient. Great staff - would definitely recommend!

Helpful?
Thank J1507
Ridgefield, Connecticut
Level Contributor
635 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 stars Reviewed March 28, 2014

This hotel is steady but unspectacular. For a Marriott it is not terribly grand. As NYC goes, the common spaces are typically small in size and rooms are just fine. Service is excellent. Location is prime - a few blocks from Grand Central Station and behind the Waldorf Astoria.

Helpful?
Thank CTManny
Boston, Massachusetts
Level Contributor
247 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed March 26, 2014

stayed there for one night. Very good value for NY even in March. Smooth check in. Good bar area. Rooms small but efficient. Desk and king bed with flat screen. Bed was comfortable Clean. gym is very nice. Its on East Side Lexington and 48th so you have to walk several blocks to get to times square but only a... More 

Helpful?
Thank J0hnPM10
Langhorne, Pennsylvania
Level Contributor
554 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
4 of 5 stars Reviewed March 25, 2014 via mobile

We had a great stay at the Marriott Eastside. This is a great location on Lexington Ave. The hotel is diagonal from the Waldorf~Astoria where the DCAT convention was going on. My suite was spacious with a nice view of the Chrysler Building. The staff was very friendly. Check in was quick. My room was ready at 11:00 AM when... More 

Helpful?
Thank BAHuston3
Murray, Utah
Level Contributor
102 reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed March 21, 2014

I've stayed here many times. They provide excellent service, with great facilities. The breakfast is a bit skimpy, but adequate. It is not far to some great sites, including Times Square, Grand Central Station, Park Avenue, the UN, etc.

Helpful?
Thank HardtoDissatisfy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 17, 2014 via mobile

First let me state that my boyfriend and I were really looking forward to visiting NYC. We've stayed at Marriott locations before in other states, but this by far was not our favorite. Although the hotel is beautiful near the front desk, there was a lady who worked at the front desk who was very rude.....I mean unnecessarily rude. BRIEF... More 

Helpful?
1 Thank Christina W
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good Morning Christina On behalf of the Marriott East Side hotel, I would like to thank you for your recent visit to our hotel and also for taking the time to give us your honest feedback. We are always eager to hear about your likes and dislikes regarding our service and the overall quality of the hotel. From your comments,... More 

Tampa, FL
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed March 12, 2014

Stayed here at the last minute becasue a business meeting ran late. Check in was with a young lady who wasn't particularly friendly, but hey, it was late. I Picked this 4* property because I wanted to order room service after a long work day. SURPRISE! No room service. Hey Marriott, you need to re-brand this property so business travellers... More 

Helpful?
Thank 1goirish
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning On behalf of the Marriott East Side hotel, I would like to thank you for your concerns regarding your recent visit to our hotel. I understand your frustration not having the option of requesting room service any longer at this property and sincerely apologize for any inconvenience this may have caused you. Our goal is to address your... More 

USA
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed March 9, 2014

I try to always stay at Marriott when travelling in the US or abroad because I have found that there is a basic service that never disappoints. This was not the case at the East Side Marriott where I recently stayed. The disappointment for me was the concierge service upstairs-I believe the 16th floor. The evening cocktail offered Scampi or... More 

Helpful?
2 Thank contenttotravel
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning On behalf of the Marriott East Side Hotel I would like to thank you for your recent visit and also for taking the time to give us your honest feedback. It is very important for us to receive feedbacks regarding our service and the overall quality of our hotel, as this will enable us to identify and correct... More 

Palo Alto, CA
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed March 7, 2014

I have unfortunately stayed at this hotel three times this last year and each time, I have paid an exorbitant amount for a small, dark and dreary room. This last time, last week, when I checked in, the man at the Elite desk thanked me for my loyalty in being a Gold member and said he had a nice room... More 

Helpful?
Thank PaloAltoTraveler27
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good Morning On behalf of the Marriott East Side hotel, I would like to take this opportunity to thank you for providing feedback regarding your recent stay with us. We are always eager to hear about our guest likes and dislikes regarding our service and the quality of our hotel. From your comments, it seems your were dissatisfied with the... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 

Additional Information about New York Marriott East Side

Address: 525 Lexington Ave, New York City, NY 10017-1204
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $221 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#63 Green Hotel in New York City
#181 Luxury Hotel in New York City
#231 Romantic Hotel in New York City
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