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New York Marriott East Side

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1,910 Reviews from our TripAdvisor Community

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Showing 1,702: English reviews
Charleston
Level Contributor
109 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel continues to be a consistent Marriott with great location, good service and clean rooms. I will say this visit the Concierge (one guy and one extremely wonderful girl) were so helpful and friendly. I did not feel rushed or pushed into making a decision on tours, restaurants, etc. They patiently explained the subway, pointed out helpful tips and... More 

Helpful?
Thank KCIGM
Calistoga
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed 1 week ago

Older hotel showing signs of age. Staff (other than restaurant) is great but can't overcome the many shortcomings. Biggest problem is intermittent internet and lack of an operational business center. This hotel is not suited to business travelers who need a well designed work area. The desk in my room was missing the pull out keyboard table making it almost... More 

Helpful?
Thank Calistoga Grower
Allan995, Guest Relations Manager at New York Marriott East Side, responded to this review

Good Evening, We thank you for staying with us and giving us your honest feed back about your stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you had. We have shared your feedback... More 

Alexandria, Virginia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I read the reviews of this hotel. Some love it and others do not. My review is mixed. We were in NYC for a funeral. A friend with whom we traveled usually stays in this hotel and has Platinum status. He visits NYC frequently and has great things to say about being a Platinum Elite member and staying here (usually... More 

Helpful?
Thank dmstryk
Fairfax, Virginia
Level Contributor
116 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We tend to stay at Marriott Hotels whenever we travel because we are reward members; this particular one in midtown is pretty average. The rooms are a decent size but the bathroom is tiny. The distance between the toilet and the shower is less than six inches and you have to be really strategic when closing the bathroom door! That... More 

Helpful?
Thank Jan P
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Jon P Thank you for your recent visit to the Marriott East Side hotel and also for taking the time to share your concerns with us. Our goal is to provide complete satisfaction to you and all our guest. unfortunately, our service and the quality of our hotel failed to meet your expectations during your recent visit. Please... More 

Glencoe, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

As a Platinum Marriott level member I go out of my way to stay loyal to the brand. I've stayed in a few other Marriott properties in New York but this was the first time we stayed here. It's plain awful. I reserved 2 connecting rooms at a pretty steep price of $600-700 a night. I asked for a quiet... More 

Helpful?
Thank Ishul44
Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Marriott on Lexington is a perfect way to experience New York City as it is in walking distance from all key main attractions including Grand Central; Library; Times Square and Rockefellar Centre. Although the hotel is slightly dated, the rooms were clean and the service was excellent. We were there in May for a wedding and would definitely go... More 

Helpful?
Thank caroleshadid
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic staff! Very friendly and extremely helpful! The concierge helped my husband and I figure out the best photo location for us to snap a photograph of the Brooklyn Bridge and the Manhattan skyline from Brooklyn. Rooms were clean. You're still close to everything without all the noise. We were considering staying in Times Square prior to picking the East... More 

Helpful?
Thank Adrienne D
Pittsburgh, Pennsylvania
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in: Upon arrival check in went pretty fast and without any problems. Front desk staff were very friendly. The Room: The room appeared to be very clean and well kept. All the furniture in the room was in great condition and the bed was one of the cleanest hotel beds I've ever been in. I only really had 2... More 

Helpful?
1 Thank James W
Miami, Florida
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent Labor Day weekend in NYC. I have stayed in this hotel a number of times over the years and, while the rooms are small, the quality of the furnishings and room comfort were always quite good. I found, however, that the rooms are looking tired and the level of service has declined. Our TV never worked correctly throughout... More 

Helpful?
Thank George66052
Allan995, Manager at New York Marriott East Side, responded to this review

Good Evening, We thank you for staying with us and taking time to give us a honest feed back. We sincerely apologize for any inconvenience that you may have faced during your stay with us. I have shared your feedback with our team. Please email me with your telephone number so that we can discuss your experience with us further... More 

Pittsburgh, Pennsylvania
Level Contributor
186 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With plenty of time, I made reservations to stay for the long weekend of Labor day. The hotel is a classic hotel, old style, great lobby, even a better lobby bar with excellent service. If you make your reservation with plenty of time, you could get a great rate.

Helpful?
Thank RustyVE
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 

Additional Information about New York Marriott East Side

Address: 525 Lexington Ave, New York City, NY 10017-1204
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $247 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#63 Green Hotel in New York City
#179 Luxury Hotel in New York City
#231 Romantic Hotel in New York City
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