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The rooms were nice and clean, the bed and pillow were soft and like a cloud to sleep on. Had a really good sleep. The rooms were also quiet. didnt hear much hallway or outside noise. I would definitely stay here again.
Love the location for a quick weekend stay. Being platinum, we were "upgraded" to a superior room, which couldn't be much larger than a regular room. Wifi worked fine. Bathroom was very small. Bed was a bit soft for our liking. The biggest problem with...More
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 1 week ago
We are happy to hear that our location was convenient for your visit but we are sorry that you were not 100% satisfied with your stay. We apologize for the issues you had with your room and we wish that we could have...More
THe hotel was just great for us. The staff, the location and the facility are all top notch. From the moment I arrived until I departed, I felt totally served. The lady at the concierge desk gave some great recommendations and Steven, our great bartender...More
Response from TeamMarriott, Front Office Manager at New York Marriott East SideResponded 1 week ago
Thank you for sharing your amazing experience at New York Marriott East Side. We are thrilled to read you loved the service provided by our courteous associates, especially by Steven. Your kind compliments will be shared. We appreciate you sharing your nice comments...More
The assistant manager, Allan, was extremely helpful and personable upon check in. With the hotel not full, he recognized my gold rewards membership and gave me an upgrade, provided local travel tips and made sure I was aware of having access to the M Club,...More
This hotel is pretty dismal. I have stayed in many Marriott properties around the US and this is by far the worst. For $300, the room they allocated to me was tiny and utterly grim - it looked more like a cheap motel room than...More
Thank Gina C
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 2 weeks ago
Dear Gina C,
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further.
Front Office Manager
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.