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New York Marriott East Side

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525 Lexington Avenue, New York City, NY 10017
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1,849 Reviews from our TripAdvisor Community

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Showing 1,650: English reviews
Hebron
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here only for one night. We were scheduled for 3, but had to cut our vacation short due to a work commitment. My husband is a Platinum with Marriott and we had the use of the concierge lounge. Wow! What a set up! The breakfast is hot or cold. A lot of variety. There is a barrista machine... More 

Helpful?
Thank Theresa A
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This visit was with my family and like always Marriott never disappoints. Great location but the hotel and the staff were amazing. Always helpful and courteous. The front desk made the change and gave us a bigger room on a higher floor which put the biggest smile on my kids face.

Helpful?
Thank Jazybe C
Houston, Texas
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here one night. Our check in didn't go as planned due to several flight issues and rerouting. I called the hotel to let them know we would be late, WAY late but we were coming. We ended up checking in around 2am. The front desk guy said he had been expecting us. We were pretty miserable but so... More 

Helpful?
Thank SeaTexas
Richmond, Virginia
Level Contributor
12 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very clean rooms and the bed was amazing. The bed linens were soft and very high quality. On the 22nd floor with a limited view but I was impressed with how quiet it was. Bar was well serviced and the bourbon flight special was a delightful treat. Need to improve the elevator speed but overall a great place to stay.

Helpful?
Thank Chuck F
Somerset, New Jersey
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed for 3 nights over the weekend. Check in was quick and painless. The room was exceptionally clean. I booked a standard king and somehow we ended up with a nice view, which was great. The cleaning staff was incredibly friendly. Every time we passed the cleaning lady in the hall she asked us how our... More 

Helpful?
Thank jrsydevil82
Marriott E, Guest service Expeditor at New York Marriott East Side, responded to this review

Good afternoon, Thank you for contacting our hotel regarding your recent stay and also for taking the time to give us your feedback and concerns. We welcome your feedback because it enables us to identify and correct areas in need of improvement. Please accept our sincere apology for any inconvenience this may have caused you. We look forward for the... More 

Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I have stayed at this Marriott for close to 60 days over a three month period. I would say that it is a clean hotel with great beds and sheets. Street noise, size of bathroom, and wear and tear on rooms would be some of the main drawbacks. My recommendation is to stay on a higher floor.

Helpful?
Thank StewartAlexander
Glen Ridge, New Jersey
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay at the Marriott East Side. The check in clerk could not have been more friendly and accommodating. Our room was larger than I thought it would be and very clean and the bed was very comfortable. We will be back.

Helpful?
1 Thank John T
NC
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is my third time staying here and I choose to use points for a trip with my daughter. The rooms and hallways are very rundown and are way past due for a remodel. Location is great to see the city, but not worth 90,000 points for the stay.

Helpful?
1 Thank Chris L
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

From the moment you check in till you leave everything about this hotel is underwhelming! No room service, no mini bar, no wifi, elevators that struggle to have their doors open, disinterested staff.....whether you are coming for business or personal avoid this hotel!

Helpful?
Thank John M
Kevin B, Front Office Manager at New York Marriott East Side, responded to this review

Hello Thank you for choosing our hotel for your recent stay. We strive to provide a brilliant experience for our guests. Unfortunately, we failed to meet your expectations during your visit with us. Please note that we do partner with local restaurants to provide an in room dining experience and do offer Wi fi both in our guest rooms and... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great hotel. It´s all about location, location, location! It´s near the most important points of interest in NYC. The rooms are clean and comfortable, a little outdated but they work perfectly fine. The staff was very friendly and helpful.

Helpful?
Thank Isabel T
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $217 - $689 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#63 Green Hotel in New York City
#182 Luxury Hotel in New York City
#232 Romantic Hotel in New York City
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