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NH New York Jolly Madison Towers

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22 East 38th Street, Midtown, New York City, NY 10016
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2,275 Reviews from our TripAdvisor Community

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Showing 976: English reviews
Charlotte, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I got a very good deal on this hotel and wasn't expecting much from it. I originally picked it because of its wonderful location. Upon check in, I realized this is a very old hotel but it is in great shape, clean and well maintained. I had the standard room with 2 twin beds. The room was extremely clean, the... More 

Helpful?
Thank Paul D
Spokane Valley, Washington
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For NYC, this hotel is ok. The rooms are dark and small and we got a bit claustrophobic if we stayed in the room too long. The staff were wonderful and very accommodating. They do have a door man outside the hotel which made us feel safe late at night.

Helpful?
Thank Donna F
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for stay at the NH New York Jolly Madison Towers and for the feedback of your stay. We are sorry that you felt that the room that was assigned to you was small, we do have three category of rooms, standard, superior and deluxe; the best room category is the deluxe room with larger and nicer... More 

Scotia, NY
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I booked a room at this hotel via Priceline as I have done for years in NYC since I find the city has too many options and I will drive myself bananas trying to pick one...especially when only staying one night (for a concert near Union Square with a friend). I have never been let down doing it this way... More 

Helpful?
Thank LKnussman27
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments and for staying at the NH New York Jolly Madison Towers. We thank you for the compliments of the bathroom although the renovations have not taken place as of yet, they will in the near future. We hope that once the works are complete you will have the opportunity to stay with us... More 

Travelers are raving about these New York City hotels

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Hotel was in a good location, just a few blocks off of fifth avenue, room in good condition spacious and clean however the extremely dated Capet looked as though it had been retrieved from a brothel a few days earlier. air conditioner in the room was excessively loud and felt as though you were sleeping next to a bus. The... More 

Helpful?
Thank Becca F
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay. Please be informed that the hotel is in a pre-renovations phase which should commence in late this year or at the beginning of the next. I apologize for the behavior of the bellman I will address this matter immediately. Best regards, More 

Cairo, Egypt
Level Contributor
103 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 1 week ago

Reserved two double rooms, one day before arrival in late June, via a discount hotel app. Rate was more than $100 less than any comparable hotel in the area. Rooms were well kept, adequate space, and comfortable. Valet Parking is $65.00 a night. There is a pay parking garage across the street. Less than ten minute walk to Times Square.... More 

Helpful?
Thank jaredites1
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time to write the feedback of your stay. We are very happy that we met your expectations and that you have enjoyed your stay. For the multiple reservations e-mail, perhaps the Assistant Front Office Manager did not receive it before he left... More 

Madeira Beach, Florida
Level Contributor
143 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

After looking through lots of tripadvisor reviews for hotels in the Murray Hill area, I selected this one based on the reviews. I don't really know where the people who reviewed this hotel came from but they sure have low expectations. The hotel is in a good area but that's about as good as it gets. My superior room with... More 

Helpful?
Thank Lazrlady
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments of your stay. We have three rooms category the best being our deluxe rooms; if your expectations are very high perhaps you should have booked a deluxe room, although more expensive. The charge of what you call a "simple breakfast" is actually a buffet breakfast with a variety of products such as different... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We found a fantastic deal when looking for a place to stay at NYC, the location was great and the rooms were spacious enough and clean. The beds and bathroom were clean which was really important for us as we were travelling with our 21 month old. Beds were comfy, 2 double beds, tv. The rooms were basic so don't... More 

Helpful?
Thank jesa145
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for your feedback of your stay. The superior rooms do not have fridges but only mini-bar; kettles can be provided upon request, I am surprised that in your case one was not sent to the room, I will look into it to see why it... More 

Punta del Este, Uruguay
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is bad on most levels ...nothing works the toilets font work ...the airconditioners font work ..dirt ..in all corners and stains in bedding and rugs !The hallways have holes in the carpets and the walls have gashes on most floors ! I know because I had to change rooms 4 times until I found something ...o.k. Enough to... More 

Helpful?
1 Thank Silvie K
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for comments and feedback of you stay, please accept our apologies for not having met your standards. The hotel in in a pre-renovation phase, the actual work will start in the near future. Best regards, More 

Virginia
Level Contributor
136 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a great location and nice staff members but it needs some renovation at least with the Windows and air conditioning system. Actually, since this is a European chain, I will note the air conditioning is excellent by international standards, but less than desirable by US standards. The bathrooms are nice,large and in good, modern style.

Helpful?
Thank dagsmith
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for your feedback of the stay. We are glad that as a whole you have had a pleasant stay. Best regards, More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We recently had a stay with friends in NY for our annual NY visit and i have never been so disappointed. While the location is the only positive option, is a cheap option not worthwhile as there are boutique hotels at similar rates that are better. The hotel staff was not consistent about our inquiries and kept putting our questions... More 

Helpful?
Thank Pamela R
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank your for your comments regarding the stay and bringing this inconveniences that you have had to my attention; I will address the matters with each respective department head. Regarding the rooms, please be informed that we have three category of rooms, all pictures are published on the website perhaps you had not noticed that picture you had... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 

Additional Information about NH New York Jolly Madison Towers

Address: 22 East 38th Street, Midtown, New York City, NY 10016
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $187 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH New York Jolly Madison Towers 3*
Number of rooms: 242
Reservation Options:
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Also Known As:
Hotel Jolly Madison New York
Jolly Hotel Nyc
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York
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