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NH New York Jolly Madison Towers

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NH New York Jolly Madison Towers
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2,312 Reviews from our TripAdvisor Community

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Showing 989: English reviews
Naples, Italy
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Located very close to Grand Central Station, this hotel is good for a short stay in NY. Staff at reception is great, as conciergerie. We get a room at 7th Floor and the A/C system should be improved, very old and noisy. But anyway is recommended for a stay in NY.

Helpful?
Thank sim0n_86
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Good location. Nice clean comfortable bed. Huge bathroom. Pleasant staff. Free storage of bags after checkout. Would use again. Did not eat there but there is a nice place for breakfast on next block.

Helpful?
Thank behans
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time in positing the feedback of your stay. WE are happy to have met your expectations. Best regards, More 

Uttigen, Switzerland
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

the location is great, and the room was clean. However the room was also very small, even though it was a superior, I shudder to think what the standard would be like. The wardrobe was tiny for 2 people and we had to ask for extra hangers. Looking at other reviews on booking.com it seems a deluxe is the room... More 

Helpful?
Thank Sue H
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay and for choosing the NH New York Jolly Madison Towers. We apologize for the inconvenience that you have had during your stay and for needing to use the staircase to reach to your room; as you can understand elevator maintenance is very important and must be done on a regular... More 

United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Other than a good location and one friendly man on reception this hotel is awful. Dirty, old fashioned rooms. I cried on arrival it was that bad. Thankfully in NY you only really sleep in your room! Can't say anything more I was so so disappointed. Definitely not 4 star.

Helpful?
1 Thank Emily S
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your review; we apologize for not having met your expectations. Best regards, More 

Travelers are raving about these New York City hotels

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Ideal hotel for your stay in New York. At check-in we got an upgrade to a Junior Suite, which was really great. Such a spacious room, with a big bed! The location was great; just a stroll away from Empire State Building, Bryant Park, Times Square and the Grand Terminal for the Metro. The staff was friendly and helpful, in... More 

Helpful?
3 Thank Bob M
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers, we are glad to have met your satisfaction. We appreciate your reviews and acknowledging our staff, I have shared your message with them and Kuci is particularly appreciative. We look forward in having you as a return guest sometime in the future. Best regards. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a great location, just a few minutes walk from The Empire State Building and nice restaurants and cafes so I went out every morning for breakfast. The standard rooms are a bit old fashioned but my room was clean and comfortable so would happily stay there again. Staff were friendly and when I stayed I managed... More 

Helpful?
1 Thank Kerry L
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time to write you review. We hope in seeing you soon. Best regards, More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Ur vacation is over before u land ur feet in manhatten if u book at that one, worst rooms , fit only if we were kids size ,no follow up, I swear my bag didn't go through the door , thought about puttin it into pieces :) . The location was ok nothin special , glad I spent the whole... More 

Helpful?
1 Thank Heba E
scarborough
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel ten years ago and it is just the same as then some of the room furniture is in need of refurbishing and the air con unit in our room left a lot be desired, safety wise and the decor does look a little tired but in reality in this city you use the room to shower,... More 

Helpful?
1 Thank gsmt47471015
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear guest, Thank you for being a returning guest at the NH New York Jolly Madison Towers and for writing your review; we are happy that in general you have enjoyed your stay. The hotel will undergo renovations in the immediate future after which we hope that you will have the opportunity to return for a new experience. Best regards, More 

Harrisonburg, Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of this hotel couldn't be any better! Now to get the accommodations to get the same level. Though it is definitely in need of upgrades (the hallway carpets are old and very visibly stained; the doors to the rooms look pretty beaten & I don't think the A/C was working in the hallways), the room itself was really... More 

Helpful?
Thank SmsVA
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time to write your review. We are glad that you have enjoyed the complimentary upgrade; we look forward having you as a return guest in the future. Best regards, More 

Barnsley, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here previously in a deluxe room, but went for standard this time as its a little pricey. The location is fabulous, within walking distance of Times Square, central park and shops. We even walked down the freedom tower, which took us just over an hour. Great walk down as there is plenty to see on the way. The beds... More 

Helpful?
Thank dizzyblonde12321
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for being a return guest to the NH New York Jolly Madison Towers and for your comments. Look forward in seeing you again. Best regards. More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 

Additional Information about NH New York Jolly Madison Towers

Address: 22 E 38th St, Midtown, New York City, NY 10016-2502
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $171 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH New York Jolly Madison Towers 3*
Number of rooms: 242
Reservation Options:
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Also Known As:
Hotel Jolly Madison New York
Jolly Hotel Nyc
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York
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