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Doubletree Hotel Metropolitan - New York City

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Doubletree Hotel Metropolitan - New York City
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3,761 Reviews from our TripAdvisor Community

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Showing 3,133: English reviews
Lancaster, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

We booked the Hotel as part of a package with BA for a long weekend. We joined the Hilton Honours scheme (free) which then allowed us to check in from the UK earlier than normal and also potentially have a better room for no extra charge. The lady we spoke to on arrival was incredibly nice, obliging and helpful and... More 

Helpful?
Thank DavidNeilSmith0406
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Definitely a hotel only for sleeping. Foyer always seems to be rammed, staff are great though. Rooms are ok, bathrooms could do with updating and are really small. Air con works great. Times Square easily walkable. Didn't try the bar or food as it was always rammed when we walked through.

Helpful?
Thank Paul O
Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Our family of four stayed here for four nights. We booked the 'Bed and Breakfast' rate, which wasn't that much more then the regular room rate. It was well worth it, as we were well fed every morning. The staff in the restaurant were outstanding, friendly, helpful and even offered us bottled water to go each day. Great location, close... More 

Helpful?
Thank letsg0tvl
Ridgefield, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I have stayed at this hotel several times over the past 3 years and I have to say they have been on a steady decline in their service. Since I stay over for work, sometimes I don't arrive to check in until 11pm or later. The last 2 times I arrived this late, I was informed that the type of... More 

Helpful?
Thank Donald K
Freezing Snowy North of England!
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Upon arrival my reservation (booked a package hol with BA) had been cancelled by their reservations dept as there was another with a very similar name and it had been assumed mine was a duplicate. Took about 20 minutes to sort out but was OK in the end. Room was on the Hilton Honors floor so free wifi. Room was... More 

Helpful?
Thank vickilewis626
Stanfordville
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just spent a couple of days at the Hotel Metropolitan in midtown Manhattan. It was a great stay. After some initial complications with the Hilton reservation system, a contact to the hotel alleviated all problems.My husband Dealt with Fernando who is a front desk manager. He straightened out all issues in a more than satisfactory way and made sure our... More 

Helpful?
Thank Jeanne L
Plymouth, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you are British, don't expect this hotel to match the standards of a UK Hilton. The rooms are clean and comfortable but, have no tea or coffee making facilities. Worse of all, you have to pay $15 per day for wifi in your room. I checked, this is still 2016 even in New York, wifi is now a basic... More 

Helpful?
2 Thank IanIT
Tel Aviv
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for 5 nights. The location is great and the rooms are great too. The staff is very helpful and it was really a great time. One thing that need to be change is the elevators (sometimes you can wait a lot of time for one) .

Helpful?
1 Thank michelleTelAviv
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location was good near to everything , times square is about 15 min walk it is an old hotel without facilities with very weak AC and non smiling staff I do belive that you can have a better hotel with such cost. it is not related to Hilton image by any means a good nearby restaurants for breakfast and... More 

Helpful?
1 Thank Osama H
Westchester County, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Currently staying here as a newly married couple (just got married this weekend - yayyy!) My husband and I decided to do a staycation honeymoon in NYC and I'm so happy we did. From the moment I checked in (the night before our wedding) to now with my husband - the staff has been very helpful and super friendly. First,... More 

Helpful?
1 Thank jenni0212
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022-7562
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $159 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#194 Luxury Hotel in New York City
#227 Family Hotel in New York City
#236 Romantic Hotel in New York City
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