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Doubletree Hotel Metropolitan - New York City

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Doubletree Hotel Metropolitan - New York City
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4,205 Reviews from our TripAdvisor Community

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Showing 3,499: English reviews
Reviewed yesterday NEW

Pierre the manager was great. He allowed the cancellation even though it was less than 48 hours before arrival. I have stayed at this hotel about 4 times prior and it was great service and centrally located.

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Helpful?
Thank Larry S
Nashville, Tennessee
HOTEL’S FAVORITE REVIEW
Reviewed November 30, 2016

We selected this hotel because of our experience with the brand and its location. This location puts guests within walking distance of Broadway shows, Radio City Music Hall, restaurants and shopping. The subway is as close as the nearest corner and is only one stop from Grand Central Station. This was our third visit to this hotel and we have...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
6Thank alphonsomance
About Hotel's Favorite Review
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for sharing with us, Guest! We are delighted to hear that you had a great experience with us at DoubleTree. We definitely agree on our location; we love it, too! We are so lucky to be conveniently located near many significant landmarks. It sounds like you were able to do some sightseeing around the city, which is excellent!...

Frankfort, Illinois
Reviewed yesterday NEWvia mobile

I was very pleased with my stay. The location was excellent, staff were all professional, friendly, and on top of their game, my room was quiet, clean, spacious, and modern. I have nothing bad to say about my visit at all. Nice job! And thank you for that cookie. It sure hit the spot.

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Helpful?
Thank Mark S
New York City, New York
Reviewed yesterday NEW

Once you establish more than transactional contact with the staff, they are very helpful and nice. The room was surprisingly nice - faced another building, so was quiet, good size, clean, updated -- in all, NICE - and a great value.

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Helpful?
Thank onlythebest10017
Columbia, Connecticut, United States
Reviewed 2 days ago NEWvia mobile

This hotel is a great location(on Lexington Ave) for so many places: Grand Central, St Patrick's Cathedral, Bryant Park, Rockefeller Center etc. We could walk to Times Square & the theater district too. Or take a cab. Everyone very friendly & accommodating. Excellent breakfast buffet. We got the bed & breakfast package for $10.00 more per night. Breakfast for 2......

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Helpful?
1Thank Marsha C
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for the great rating, Marsha! We are always working very hard to provide the best experiences for all of our guests. It is great to see that you had a lovely stay with us. We appreciate that you were able to take advantage of our convenient location, breakfast, and friendly staff. We hope you plan on staying with...

Reviewed 2 days ago NEW

the stuff are well mannered , helpful, great service, vivid bar, located in the heart of midtown manhattan, great location.. plenty of restaurants/bar.... I love that hotel, I stayed there on august and many years .. I will always go back to that hotel

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Helpful?
1Thank sylvie b
Manchester, United Kingdom
Reviewed 3 days ago NEW

Family holiday just before Christmas with my wife and 3 adult daughters. This is our second stay in New York at Christmas and the first since Brexit and the pound /dollar crash. I chose the hotel purely on affordability acknowledging that a stay in New York especially at Christmas is more to do with the sights and shopping than the...

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Helpful?
1Thank PhilBarker
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the excellent review, Phil! We're delighted to hear that you had such an exceptional stay with us! It's wonderful that you enjoyed your room and we hope everything was comfortable for you and your family. We're also very pleased that you enjoyed our central location and were able to experience some of New York's finest attractions. That's what...

Boston, United States
Reviewed 3 days ago NEW

Nice hotel conveniently located in mid-town. Easy check in/out, with warm and professional staff. Excellent value. Room was small but adequate and pillows/beds very comfortable. Housekeeping staff was friendly and very professional. Overall- very good stay and would return in the future.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Carole N
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the 4/5 review, Carole! We're thrilled to hear that you had such a great stay with us! It's wonderful that you enjoyed our location and we hope you were able to experience some of New York's finest attractions. We're also very pleased that you enjoyed your room and that everything was comfortable for you. We're looking forward to...

New York City, New York
Reviewed 4 days ago NEW

I enjoyed my stay at the doubletree hotel, I like the hotel, it has a friendly atmosphere. The location is perfect, accessible to a big variety of restaurants, walking distance to main visiting site, subway at the corner.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank ielattar
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had such a great stay with us! It's wonderful that you enjoyed our central location and were able to experience some of New York's finest attractions! That's what we like to hear! We'd love to have you back again soon! Thanks for sharing and have a fantastic day!

East Hampton, Connecticut
Reviewed 4 days ago NEWvia mobile

Overnight stay with family. Choose this hotel based on a friends recommendation. Hotel was nice and clean. Had the opportunity to talk to Pier the manager and he was excellent. Great location and close to transportation.

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Helpful?
Thank Cila83
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the 4-star rating and review, Cila! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022-7562
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $122 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#198 Luxury Hotel in New York City
#227 Family Hotel in New York City
#236 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree Hotel Metropolitan - New York City staff and other travelers.
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Questions? Get answers from Doubletree Hotel Metropolitan - New York City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a king room or double bed size”
 of 5 bubbles , 2 days ago | Read review
“high floors, less noise”
 of 5 bubbles PhilBarker, 3 days ago | Read review
“ask for a high floor.”
 of 5 bubbles carly_smith3, 6 days ago | Read review
“Go for Hhoners rooms probably a better option”
 of 5 bubbles elviec2013, 1 week ago | Read review
“shower curtain smells a bit. Bad soundproof but I can live with that.”
 of 5 bubbles mangell2015, 2 weeks ago | Read review
5 of 5
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