We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Doubletree Hotel Metropolitan - New York City

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Doubletree Hotel Metropolitan - New York City
View Map
{"widget":{"name":"ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,257 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,543: English reviews
Fayetteville, Arkansas
Reviewed yesterday NEWvia mobile

Great location. Accessible to multiple subway lines. Rooms are small and older but it's priced accordingly. Service is fine. Room and shared spaces were clean. Only odd thing is the bellmen charge to store your luggage. $1 to store and $1 when you pick up. It's a minor thing and reasonable since I typically tip them more than that anyway...

 Report
Helpful?
Thank idyllminds01
Nashville, Tennessee
HOTEL’S FAVORITE REVIEW
Reviewed November 30, 2016

We selected this hotel because of our experience with the brand and its location. This location puts guests within walking distance of Broadway shows, Radio City Music Hall, restaurants and shopping. The subway is as close as the nearest corner and is only one stop from Grand Central Station. This was our third visit to this hotel and we have...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
7Thank alphonsomance
About Hotel's Favorite Review
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for sharing with us, Guest! We are delighted to hear that you had a great experience with us at DoubleTree. We definitely agree on our location; we love it, too! We are so lucky to be conveniently located near many significant landmarks. It sounds like you were able to do some sightseeing around the city, which is excellent!...

Reviewed 2 days ago NEWvia mobile

This hotel was in the perfect location for exploring New York. 10 mins walk to the Rockfeller Centre and 20 to the Empire State Building and right next to a metro stop. Stayed here for my boyfriends 30th birthday and it was brill. Comfortable and clean rooms. No wifi which was a let down for a hotel of this size...

 Report
Helpful?
1Thank Leela J
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for the 4/5 rating, Leela! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and comfortable rooms. It's great you took advantage of our proximity to so many of the city's best attractions! That's what we like...

Atlanta
Reviewed 3 days ago NEW

I stayed at the DT Metro this week for 2 nights for business. The pros: - Good to great service from most staff. (One waiter & one waitress at breakfast were excellent - I wish I knew their names.) - Surprisingly quiet (and I was on the street side) - Good food (I had breakfast 2X - eggs benedict were...

 Report
Helpful?
Thank mjatl
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the 4/5 review! We're pleased to hear that you had an overall pleasant stay with us. It's wonderful that our team provided you with excellent service! We're also very pleased that you enjoyed all of your meals with us - that's what we like to hear! However, we take concerns very seriously and we'll be addressing yours with...

North Tonawanda, New York
Reviewed 3 days ago NEW

Nice hotel with a great location. Nice bar. Rooms were clean, as was the rest of the hotel that I had seen. Staff was friendly. Only complaint is how loud it is in the rooms when other doors were being closed. Outside noise was not a problem.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Cindy C
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the 5/5 review, Cindy! We're delighted to hear that you had such a great stay with us! It's wonderful that you loved our central location and we hope you were able to explore New York! We're also very pleased that you enjoyed your room and that our team provided you with friendly service. We'd love to see you...

Harrisburg, Pennsylvania
Reviewed 3 days ago NEW

Will not accomadate a two hour early check in. Service personnel " demand" $ for services such as bag check As a Diamond member- the benefits are minimal- 2 bottles of water for a week stay. Diamond member continental bfast is par.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank P7802FTtheresas
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

We appreciate your feedback, Theresa. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and convenience. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns with the...

Manchester, United States
Reviewed 4 days ago NEW

We were greeted courteously and professional. The warm cookies have always been a big hit! The overall price for this trip was excellent. The location to transportation (Grand Central Station) is convenient, as are local shopping and dining options.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank X5365MMshawnm
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the wonderful review!! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and welcoming team. That's what we like to see! We look forward to sharing another amazing experience with you next time. Have a lovely day!

Glasgow, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed for 5 nights for our Honeymoon. Upon arriving there was no queue for checking in. We had booked the standard double room. Since we were staying for 5 nights the receptionist upgraded us to a King sized room and we were given complimentary wifi. The receptionist was very friendly and the free cookies were warm and tasty. These...

 Report
Helpful?
2Thank Alba_Gu_Brath25
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had a great stay with us! It's wonderful that your room was upgraded and we're so glad everything was comfortable for you! We're also very pleased that our team provided you with friendly service - that's what we like to hear! We'd love to see you again soon to...

New York's Thousand Islands, New York
Reviewed 1 week ago NEW

This hotel is nearby subway and next to many awesome shops ans restaurants at walking distance. The rooms are clean ans big. The satff is extremely nice and very welcome although breakfast is not provided everything else was great.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank Antonio M
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the wonderful review, Antonio! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

Naperville, Illinois, United States
Reviewed 1 week ago NEWvia mobile

This hotel has gone down hill fast. Service is slow and not attentive; no room service; your "free" btls of water (if Hilton honors) means get a coupon and wait till the bar opens at 5 pm. Rooms are typical small mid town but falling into disrepair. Bad heating/ac (too warm) outlets coming loose ; bathroom so small you can't...

 Report
Helpful?
Thank John R
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

We appreciate the feedback, John. We're disappointed that your time with us was less than ideal. We regret that we couldn't meet your expectations and that our team didn't go above and beyond to assist you. We hold ourselves to a higher standard. We'll address your concerns with the appropriate members of our team moving forward. We hope you give...

Questions? Get answers from hotel staff and past guests. Ask a question

947 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (585)
Viewed
Hotel & Grounds (93)
Viewed
Dining (6)
Viewed
View from Room (43)
Viewed
Room/Suite (164)
Viewed
Bathroom (76)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (202)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (291)
Viewed
Amenities (74)
Viewed
King Suite with Balcony (58)
Viewed
One Queen Guest Room (43)
Viewed
Dining (29)
Viewed
The Hotel (40)
Viewed
Two Double Beds Guest Room (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (71)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (17)
Viewed
Business Center/Function Rooms (5)
Viewed
View from Room (1)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New York City hotels
Financial District
DoubleTree by Hilton Hotel New York City - Financial District
DoubleTree by Hilton Hotel New Y...
#355 of 464 in New York City
2,198 reviews
Midtown
Doubletree By Hilton - Times Square South
Doubletree By Hilton - Times Squ...
#324 of 464 in New York City
1,673 reviews
Midtown
The Lexington New York City, Autograph Collection
The Lexington New York City, Aut...
#289 of 464 in New York City
2,947 reviews
Show Prices
Show Prices
Show Prices
Midtown
Hilton New York Grand Central
Hilton New York Grand Central
#299 of 464 in New York City
2,257 reviews
Midtown
DoubleTree Suites by Hilton Hotel New York City - Times Square
DoubleTree Suites by Hilton Hote...
#167 of 464 in New York City
7,498 reviews
Midtown
Hilton Garden Inn New York/Manhattan-Midtown East
Hilton Garden Inn New York/Manha...
#150 of 464 in New York City
1,085 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022-7562
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $133 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, Hotels.com, Expedia, Priceline, Booking.com and Jetsetter so you can book your Doubletree Hotel Metropolitan - New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#198 Luxury Hotel in New York City
#227 Family Hotel in New York City
#236 Romantic Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Doubletree Hotel Metropolitan - New York City staff and other travelers.
110 questions
Ask a question

See all questions (110)

Questions? Get answers from Doubletree Hotel Metropolitan - New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“some are a little bigger than others, look at hotel room map.”
 of 5 bubbles Brookland2006, 1 week ago | Read review
“Ask for a room opposite the lift they are bigger because of the shape of the hotel”
 of 5 bubbles jillm767, 2 weeks ago | Read review
“Stay away from the side that has the NY fire department!”
 of 5 bubbles lizzzys, 2 weeks ago | Read review
“ask for a king room or double bed size”
 of 5 bubbles , 4 weeks ago | Read review
“high floors, less noise”
 of 5 bubbles PhilBarker, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question