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Doubletree Hotel Metropolitan - New York City

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569 Lexington Avenue, at East 51st Street, New York City, NY 10022
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Doubletree Hotel Metropolitan - New York City
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3,645 Reviews from our TripAdvisor Community

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Showing 3,044: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment you step out of your cab, the bellman greets you with a kind smile. You walk inside and the staff in the lobby will assist you with any of your needs, and does so with a laugh and makes you feel like family. The staff at the desk makes sure your check-in process goes smoothly, and they... More 

Helpful?
Thank Lana P
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The stay was outstanding, the quality of service outstanding However, what really makes this hotel stand taller than the rest...is Mr Jorge Peredes the Mgr truly knows how to connect with his guest. This is where the heartbeat of this hotel has such outstanding service because their manager Jorge goes above and beyond....which creates an unforgettable Experience for my family... More 

Helpful?
1 Thank J M
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you so much for sharing your review! We are happy to hear that your family had an outstanding stay with us. We will pass your kind words onto Jorge. We take a lot of pride in our excellent customer service. Come visit us again soon! Thank you again for the 5 out of 5 review. We hope you have... More 

Punta Cana, Dominican Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great room, great view!!! Had a great stay and the location couldn't be better. Walking distance from good restaurants. Very convenient for business. Staff very friendly. Special thanks to Fernando Gonzalez who was very helpful. Charles

Helpful?
2 Thank charlescoto
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for the 5 out of 5 rating, Charles! We're excited to hear how much you enjoyed staying at DoubleTree Metropolitan during your trip to the city! It's fantastic to hear you liked our spacious room and breathtaking view. We're delighted to hear our convenient location was just what you needed for business and pleasure. It's wonderful to know... More 

Stockton Heath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

No twin rooms (not great for two teenage kids). Lost track of UPS delivery and couldn't be bothered to find it. Room ok. Good location for midtown Manhattan sight seeing. Didn't try restaurant as there are so many places nearby.

Helpful?
1 Thank Chris S
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Marilyn of the front desk staff was EXCELLENT. She was patient, an active listener, kind, helpful and accommodating. I arrived earlier than the 3PM check-in time to check-in. My name was not listed as one of the two persons booked for my Handicap room (friend required wheelchair accessibility). Additionally, I had my aid dog with me. With only an email... More 

Helpful?
1 Thank marykate7882016
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Guest, thank you for the glowing review! We're delighted to hear about the experience you had during your stay! It's fantastic to hear Marilyn went over and above to make sure you were well taken care of. We love knowing she's left you with such a wonderful impression. Your praise and kind words for her will be passed on.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I had the most pleasant check-in at this hotel. Miss Vicky was very a very accommodating and pleasant front desk officer. She did her best to give us the best room possible. I highly recommend this hotel and you'll be very lucky if you chance upon her. I will surely come back if I find myself and New York. Thanks... More 

Helpful?
1 Thank Cobo C
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for the 5 out fo 5 rating, Cobo! We're thrilled to hear how much you enjoyed staying at DoubleTree Metropolitan! It's wonderful to know Vicky went above and beyond to make sure you had the best stay. Your praise and kind words for her will be passed on. We look forward to hosting you again​ during your next... More 

Miami, Oklahoma
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This was our second time staying here but this year it was horrible. I believe there was construction going on inside the building or perhaps outside... either way every morning we were rudely awakened by a jackhammer that even made our TV shake (around 6:30 a.m or 7a.m.). We called the front desk and they were aware of it and... More 

Helpful?
1 Thank E G
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Guest, Thank you for your feedback. We're very disappointed to hear that you were disrupted in the early morning hours by the sound of nearby construction. We understand that these interruptions can be frustrating and we do our best to reduce the noise level as much as possible. Please know that our guests' comfort is of utmost importance to... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location. Subway is right near by as well as Grand Central Terminal. Rooms are well furnished and very comfortable bed. I loved the lighted mirror in well appointed bathroom. Would definitely stay here again.

Helpful?
Thank WRLDTRVLERTOO
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Guest, Thank you for the fantastic review. We're pleased to hear that you enjoyed your stay at the DoubleTree Metropolitan. It's great to know that our central location and comfortable rooms contributed to your overall positive visit with us. We're also happy to know that the extra amenities and features of your room added to a great experience. We... More 

Johns Creek, Georgia
Level Contributor
67 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every time I come to NYC, I try to stay in a different area of the city and take in the sites of the location. I will return to this Double Tree. Centrally located, easy walk to the train station (less than a block) and easy walk to Times Square and the theater district and local highly-recommended areas, it's a... More 

Helpful?
1 Thank Pam L
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thanks for the great review, Pam! We're happy to hear that your stay at the DoubleTree Metropolitan was a pleasant and memorable one. It's great to know that our central location, comfortable rooms, and excellent service left a lasting impression and that you'll be returning to stay with us again the next time you're in New York. We're pleased to... More 

La Junta Co
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a good time the rooms are small but its NYC had a nice sleep the staff was amazing if you need anything they are there for you. the location is perfect right down in the middle of it all. The subway stop is right across the street so that was perfect as well ..

Helpful?
1 Thank BroncoswintheSB
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Guest, Thank you for the lovely review. We're happy to hear that you enjoyed visiting with us at the DoubleTree Metropolitan. It's wonderful to know that you slept well throughout your stay and that our incredible staff provided you with such quality service. We agree that our location is perfect for visiting some of the best sights in New... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $172 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#189 Luxury Hotel in New York City
#228 Family Hotel in New York City
#237 Romantic Hotel in New York City
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