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Doubletree Hotel Metropolitan - New York City

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Doubletree Hotel Metropolitan - New York City
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3,781 Reviews from our TripAdvisor Community

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Showing 3,150: English reviews
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed today NEW

My Wife and I stayed here for our Honeymoon . We enjoyed our stay. The Manager Ed Jalloh gave us a complimentary upgrade and Housekeeping set up our room with Rose pedals and flowers. Everyone was very nice and friendly.

Helpful?
Thank Bekalu Y
Geneva, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Was happy with the location, central spot for walking and to train station and subway. Easy access to cabs and shopping. Rooms were clean and staff friendly . Lounge was nice and tidy. Rooms could use some updating, but I will take cleaner modern any day. Shop, salon and concierge all on site. Very happy for the value.

Helpful?
1 Thank Jagger17
Westfield, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The location of this hotel could not have been more convenient for my business meeting. That said, my view was a concrete wall! I wondered why the room was so dark. However, the bed was super comfortable, there was good water pressure, and it was fine for the 2 hours I was awake!! Overall, I would probably stay there again... More 

Helpful?
1 Thank Wendy T
Woking, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Hotel is easy walk to Times Square, Rockefeller, Central Park and Grand Central Station. Shuttle bus pick up to JFK is a short walk away. Hotel room was clean, reasonably priced and staff were friendly and helpful. It is cheaper to eat and drink at other places. I would stay here again.

Helpful?
1 Thank Dave S
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here two nights for a business meeting (Fri-Sun) and the location in Midtown East was better than expected. The 6 Train is right across the street and can connect with the E train to get you most places in New York. The room's size was significantly bigger than most in NYC and very clean with all the amenities needed... More 

Helpful?
1 Thank David J
Washington DC, District of Columbia
Level Contributor
227 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me say that this hotel's staff is OUTSTANDING. It's the rest - decor, design (or lack thereof) and feeling that need some work. They're going under or have just renovated. That being said, it just needs some character. IT tries, but the layout and the rooms are lackluster. It wasn't uncomfortable, It just wasn't comfortable. A little too modern... More 

Helpful?
1 Thank jacksondc
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We got there quite late and they gave us a hot cookie which was a nice touch. They also upgraded our room for free. Great location. Great staff. Amazing room. Would definitely stay again. Only reservation is wifi is only available in lobby but this is true of a lot of hotels. Shame the view was office blocks but that... More 

Helpful?
1 Thank Kate L
London, United Kingdom
Level Contributor
142 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

There re plenty of other hotels in the area and next time I will stay in one of them. The rooms are dark and unappealing. The bathroom is so small you also almost fall over yourself. The staff are nice when you check in. However, when you complain they turn nasty. This is country to their standard that they put... More 

Helpful?
Thank Michelle C
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for your feedback, Michelle. We're disappointed to hear that you were unhappy with your experience at the DoubleTree Metropolitan and don't plan on returning again in the future. We can assure you that our guests' comfort and convenience is of utmost importance to us, and we're surprised to hear that our front desk staff were not more accommodating... More 

Raleigh, North Carolina
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great Stay. Located right near the 51st station on the 6 train. There is a bar downstairs that has good ambiance and very good drinks. They have a souvenir store as well. The rooms themselves were good. Mounted flat screen and a king size bed. Hospitality staff were very friendly and helpful as well. Beds were comfortable and you can't... More 

Helpful?
1 Thank Allen S
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for sharing the great review with us, Allen! We're happy to hear that you had a pleasant stay at the DoubleTree Metropolitan. It's great to know that you enjoyed the convenience of our central location as well as the lively ambience and delicious drinks in our hotel's bar. We're pleased to know that you were able to rest... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 6 nights. Hotel is very nice. Great location. Clean and comfortable. Rooms are spacious. Very good service. Swanpa and Pier at front desk Thank you. Regie was great as well. We had a wonderful stay.

Helpful?
1 Thank Arik A
nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Thank you for sharing the wonderful review, Arik! We're pleased to hear that you enjoyed your week at the DoubleTree Metropolitan. It was our pleasure hosting you during your recent trip to New York and it's great to know that our staff treated you so well. We'll be especially sure to pass your compliments along to Swapna, Regie, and Pier... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), room service, complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022-7562
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $158 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#194 Luxury Hotel in New York City
#227 Family Hotel in New York City
#236 Romantic Hotel in New York City
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