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Double Tree by Hilton Hotel Metropolitan New York City

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569 Lexington Ave, New York City, NY 10022-7562
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotel direct offer!Breakfast for 2 and WiFi
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$169
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Traveler (1320)
Room & Suite (742)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Double Tree by Hilton Hotel Metropolitan New York City
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#383 of 508 hotels in New York City
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue at 51st Street in the heart of Midtown Manhattan’s fashionable East Side. This iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 which restored this landmark hotel to its former glory. Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites with contemporary, sleek décor and modern in-room amenities such as a 37-inch flat screen TV and large work desk with ergonomic chair. Met Grill is the hotel’s restaurant open for breakfast. Met Bar is a lively lounge located in the lobby. Additional hotel amenities include a complimentary 24-hour business center, complimentary 24-hour fitness center, salon, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space, which includes a ballroom, two boardrooms and two glass-enclosed penthouses with balconies. The hotel is 100% non-smoking. Self and valet parking are available. Our hotel is pet-friendly and allows pets under 60 lbs. There is 24-hour security on-site.
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Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Salon
24-hour security
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Breakfast for 2 and WiFi

Location

Full view
100Great for walkers
Grade: 100 out of 100
463Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
6,794Reviews220Q+A100Room tips
Traveler rating
  • 1,946
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  • 522
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Popular mentions
Kimberley K wrote a review Sep 1
Bournemouth, United Kingdom2 contributions
Absolutely disgusted with their customer service. What with covid making everything a challenging, unprecedented time, you would of though their customer service would be paramount! I have made numerous emails and messages via booking.com since June 2020 to amend my booking due to covid and NO ONE has come back to me. I am absolutely appalled and left completely in the dark.
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Date of stay: June 2020
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Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded 2 weeks ago
Thank you for contacting us. Although the hotel is currently closed; we do have a small team working remotely and would be happy to assist you. Please contact me at any time (Mobile 347-258-4224) I am happy to modify or make any changes to your booking, note the hotel does not have access to online 3rd party agencies such as booking.com. 3rd party companies are completely separate than the hotel operations and we are not able to access their systems. Contact me as soon as possible and we will get your issue resolved.
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Jane wrote a review Aug 2020
1 contribution
Checked into this hotel after along journey, both me and my daughter very tired. Checked in at the desk, with paperwork from love holidays stating that our room had been booked and paid for, the man on reception then charged me $700. Saying I what I didn’t spend would be refunded. Arrived home waiting for refund never came spoke to the hotel who have informed me that no refund would be sent as the room was not paid for, very unhelpful, as are Love Holidays, never going here again or using Love Holidays, absolutely disgusted the way I have been treated, doubletree Hilton didn’t want to know.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Don’t stay here , they rip you off.
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Naomi L wrote a review Apr 2020
Wallsend, United Kingdom78 contributions23 helpful votes
This hotel was in an amazing location, within walking distance of everywhere. Not far at from times square. The room was clean and quiet spacious, as was the bathroom. I would stay here again. Good value for money.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded Jun 2, 2020
Thanks for the wonderful review! It's fantastic you had such a lovely experience at DoubleTree by Hilton, Metropolitan - New York City. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!
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Traveler738510 wrote a review Apr 2020
3 contributions
We had a wonderful time and the staff were very friendly and professional.we stayed for a week and we go in August 2020 for almost 2 weeks. They looked after us and they provided advise how To get the places we wanted to visit.
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Date of stay: August 2019Trip type: Traveled with family
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mlkphd83 wrote a review Apr 2020
Sacramento, California23 contributions4 helpful votes
Dollar for Dollar, this hotel packs a punch! The front desk really tries to take care of customers. A very special shout out to Bolivar in the restaurant for breakfast. What a warm, friendly, and welcoming guy!
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Date of stay: February 2020
Cleanliness
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PRICE RANGE
$151 - $380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new york city, new york city doubletree, doubletree metropolitan new york, doubletree metropolitan hotel new york city
LOCATION
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
NUMBER OF ROOMS
764
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Frequently Asked Questions about Double Tree by Hilton Hotel Metropolitan New York City
Which popular attractions are close to Double Tree by Hilton Hotel Metropolitan New York City?
Nearby attractions include Steve Cohen's Chamber Magic (0.2 miles), St. Bartholomew's Church (0.09 miles), and Greenacre Pocket Park (0.06 miles).
What are some of the property amenities at Double Tree by Hilton Hotel Metropolitan New York City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Double Tree by Hilton Hotel Metropolitan New York City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Double Tree by Hilton Hotel Metropolitan New York City?
Conveniently located restaurants include Obao, Spice Symphony, and Nerai.
Are there opportunities to exercise at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, dry cleaning and laundry service are offered to guests.
Does Double Tree by Hilton Hotel Metropolitan New York City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Double Tree by Hilton Hotel Metropolitan New York City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Double Tree by Hilton Hotel Metropolitan New York City?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.8 miles), World Trade Center Memorial Foundation (3.8 miles), and Hamilton Park (2.6 miles).
Is Double Tree by Hilton Hotel Metropolitan New York City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.