We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Double Tree by Hilton Hotel Metropolitan New York City

Save
Share
569 Lexington Ave, New York City, NY 10022-7562
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Booking.com
$299
View deal
Free cancellation until 10/09/21
Reserve now, pay at stay
ZenHotels.com
$350
$282
View deal
SAVE $68
Expedia.com$299
Doubletree.com$299
travelup.com$350
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1336)
Room & Suite (754)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Double Tree by Hilton Hotel Metropolitan New York City
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#379 of 513 hotels in New York City
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue at 51st Street in the heart of Midtown Manhattan’s fashionable East Side. This iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 which restored this landmark hotel to its former glory. Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites with contemporary, sleek décor and modern in-room amenities such as a 37-inch flat screen TV and large work desk with ergonomic chair. Met Grill is the hotel’s restaurant open for breakfast. Met Bar is a lively lounge located in the lobby. Additional hotel amenities include a complimentary 24-hour business center, complimentary 24-hour fitness center, salon, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space, which includes a ballroom, two boardrooms and two glass-enclosed penthouses with balconies. The hotel is 100% non-smoking. Self and valet parking are available. Our hotel is pet-friendly and allows pets under 60 lbs. There is 24-hour security on-site.
Read more
Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Salon
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
469Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
6,801Reviews226Q+A100Room tips
Traveler rating
  • 1,951
  • 2,332
  • 1,387
  • 608
  • 523
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
AlbertaJack007 wrote a review Apr 17
Tequila, Mexico70 contributions18 helpful votes
We only stayed one night. The staff are great and very hospitable. The rooms are very comfortable with great beds. The pools are large and there is good beach access. The wifi is very good. There is secure parking. There are many good restaurants within walking distance. One downside is there is a lot of street noise and the street side rooms are not well insulated. Bring ear plugs.
Read more
Date of stay: April 2021Trip type: Traveled as a couple
Helpful
Share
Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded 3 days ago
Thank you for the excellent review, AlbertaJack007. We are thrilled to hear that you had such a wonderful stay with us. We're glad you enjoyed our friendly staff as well as our comfotable accommodations and prime location. We look forward to seeing you again soon for another positive experience.
Read more
Naomi L wrote a review Apr 2020
Wallsend, United Kingdom79 contributions44 helpful votes
Hotel's Favorite
This hotel was in an amazing location, within walking distance of everywhere. Not far at from times square. The room was clean and quiet spacious, as was the bathroom. I would stay here again. Good value for money.
Read more
Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded Jun 2, 2020
Thanks for the wonderful review! It's fantastic you had such a lovely experience at DoubleTree by Hilton, Metropolitan - New York City. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!
Read more
Maricarg wrote a review Feb 2021
Russian Hill, California1 contribution1 helpful vote
I feel relax and enjoy staying here at this hotel even though they are busy when u check in but over all are very good , Good hotel and good staff good food and sweet words by the staff ! will definitely visit again! thankyou !
Read more
Date of stay: February 2021
1 Helpful vote
Helpful
Share
Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded Feb 24, 2021
Thank you for taking the time to share your 3/5 review with us, Maricarg. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!
Read more
Tatiana wrote a review Jan 2021
New York City, New York6 contributions8 helpful votes
This place don't even deserve a 1 rate, your Hotel was an awful experience, Garbage bags and boxes in the hallways, People without wearing mask roaming around, luggage abandoned in the elevators for several minutes, Poor Service, Hygiene non existence, A used mask in the garbage of a supposedly new room, and even roaches. we can Understand the situation with COVID but there is no excuse for the lack of the minimun to take care of your guests. we ran out of there as soon as we could and booked in The New Yorker. NEVER AGAIN!!
Read more
Date of stay: January 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded Jan 9, 2021
We appreciate you taking the time to share your review with us, Garcia. We regret that your stay was anything less than ideal and that you faced such complications with our quality of cleanliness. We strive to provide our guests with only the most relaxing of visits so we’re disappointed you faced such difficulties and that your room wasn't properly refreshed before your arrival. We’ve forwarded your concerns with the appropriate members of our team so that we may improve moving forward. We hope to have an opportunity to provide you with a more positive experience that our guests are accustomed to.
Read more
FRANKRAFFA wrote a review Dec 2020
Philadelphia, Pennsylvania83 contributions71 helpful votes
+1
This was the worst hotel experience that I have ever had and I never got to check-in. When I arrived at about 4 pm, there was a line of about 40 people trying to check-in. It was shocking. There were two people at the desk. I was there for two hours and then, had to leave because i thought that the room was a "covid buffet"- so many people in a hotel lobby. People were seated and standing everywhere. Being an older man with many co-morbidities and had to try to leave. There was no help when I called Hilton and Priceline could not do anything except to try to call the hotel. Priceline told me that no one answered and that they could not do anything without the hotel's staff allowing me to cancel my reservation. I do not know if my pre-paid reservation of two nights will be refunded. During this process, I had to stand outside in the freezing cold trying to get help on the phone, so that I did not contract covid.
Read more
Date of stay: December 2020
Service
1 Helpful vote
Helpful
Share
Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded Dec 28, 2020
Dear Guest Please note the hotel has been closed since April 2020. We made the difficult decision to close the hotel and still remains closed; as we await positive news of reduction of spread and vaccine. Note the hotel is not charging any 3rd party for cancellation due to covid. Please contact me and we will assist with having your agency/3rd party resolve the charge for your stay. Stay safe and I look forward to hearing from you. Oscar Vertiz Overtiz@dtnewyork.com mobile 347-258-4224
Read more
Previous
PRICE RANGE
$151 - $380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new york city, new york city doubletree, doubletree metropolitan new york, doubletree metropolitan hotel new york city
LOCATION
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
NUMBER OF ROOMS
764
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Double Tree by Hilton Hotel Metropolitan New York City
Which popular attractions are close to Double Tree by Hilton Hotel Metropolitan New York City?
Nearby attractions include Steve Cohen's Chamber Magic (0.2 miles), St. Bartholomew's Church (0.09 miles), and Greenacre Pocket Park (0.06 miles).
What are some of the property amenities at Double Tree by Hilton Hotel Metropolitan New York City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Double Tree by Hilton Hotel Metropolitan New York City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Double Tree by Hilton Hotel Metropolitan New York City?
Conveniently located restaurants include Spice Symphony, Obao Noodles & Bbq, and Little Collins.
Are there opportunities to exercise at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Double Tree by Hilton Hotel Metropolitan New York City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Double Tree by Hilton Hotel Metropolitan New York City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Double Tree by Hilton Hotel Metropolitan New York City?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.8 miles), World Trade Center Memorial Foundation (3.8 miles), and Hamilton Park (2.6 miles).