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Double Tree by Hilton Hotel Metropolitan New York City

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569 Lexington Ave, New York City, NY 10022-7562
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1343)
Room & Suite (740)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Double Tree by Hilton Hotel Metropolitan New York City
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#385 of 523 hotels in New York City
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue at 51st Street in the heart of Midtown Manhattan’s fashionable East Side. This iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 which restored this landmark hotel to its former glory. Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites with contemporary, sleek décor and modern in-room amenities such as a 37-inch flat screen TV and large work desk with ergonomic chair. Met Grill is the hotel’s restaurant open for breakfast. Met Bar is a lively lounge located in the lobby. Additional hotel amenities include a complimentary 24-hour business center, complimentary 24-hour fitness center, salon, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space, which includes a ballroom, two boardrooms and two glass-enclosed penthouses with balconies. The hotel is 100% non-smoking. Self and valet parking are available. Our hotel is pet-friendly and allows pets under 60 lbs. There is 24-hour security on-site.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Salon
24-hour security
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
464Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
6819Reviews236Q+A100Room tips
Traveler rating
  • 1,955
  • 2,333
  • 1,389
  • 608
  • 534
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Popular mentions
ViajeroESQ wrote a review Oct 11
The Americas244 contributions185 helpful votes
I booked well in advance. Today i got an e-mail from Hilton Honors telling me they will not honor my reservation which would start 10 days from now. They gave me no reason and gave me no alternatives. I had to book another more expensive property when in fact it was up to the Doubletree Metropolitan to accommodate me. Pathetic behavior. I expected more from Hilton. I expected more from HHonors. I expected more from the Doubletree Metropolitan. They left me out in the cold and threw no blankets. The correct thing to do was to arrange for a nearby comparable property at the same price. They did not do that. Very sad excuse for hospitality. COVID is no excuse anymore.
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Date of stay: October 2021
Rooms
Service
Room Tip: Stay elsewhere. Not reliable.
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4 Helpful votes
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Naomi L wrote a review Apr 2020
Wallsend, United Kingdom82 contributions45 helpful votes
Hotel's Favorite
This hotel was in an amazing location, within walking distance of everywhere. Not far at from times square. The room was clean and quiet spacious, as was the bathroom. I would stay here again. Good value for money.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded Jun 2, 2020
Thanks for the wonderful review! It's fantastic you had such a lovely experience at DoubleTree by Hilton, Metropolitan - New York City. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!
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FrequentFlier231141 wrote a review Sep 2021
1 contribution10 helpful votes
I have a reservation for late October but since I've read the reviews I called the hotel and as I imagined, no answer. I called Hilton and they told me to wait one week before my trip to check if the hotel was still closed or not. whaaatttt?
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Date of stay: September 2021
Service
7 Helpful votes
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Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded 4 weeks ago
Dear Guest Please note the hotel has tentative reopening date of October 15th but remains to be confirmed. For your booking of October I would recommend to confirm alternate accommodations at this time. If I can be of any further assistance please contact me directly. Oscar Vertiz 347-258-4224 Overtiz@highgate.com Thank you.
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Gabriel L wrote a review Sep 2021
Heredia, Costa Rica2 contributions1 helpful vote
The hotel has changed the reopen date several times. I have a reservation since a month ago for November, and I'm really worried about the cancellation cause other hotel prices have been increasing. I really need to know when would be the definitely reopen date?
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Date of stay: September 2021
Value
Location
Service
1 Helpful vote
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Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded 4 weeks ago
Dear guest Please note at this time our reopening date October 15th 2021; however remains to be confirmed. We understand not wanting to wait to the last minute. Note we are honoring any cancellation and full refunds.
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Ana Markovska wrote a review Sep 2021
Paris, France2 contributions
Very good value for money! The location was good for me since i was there for work and close to where i was working every day. Staff very helpful. The room was very clean. Overall a very good experience. I would definitely go back . Hopefully for leisure this time around.
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Date of stay: May 2021Trip type: Traveled on business
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Response from JosephD2909, General Manager at Double Tree by Hilton Hotel Metropolitan New York City
Responded 4 weeks ago
Thank you for the feedback, Freedom05341013044. We are thrilled to hear that you loved our affordable accomodations and prime location so much as well as our frienldy staff. We look forward to having you back again soon for another positive experience. Thank you.
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PRICE RANGE
$151 - $380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new york city, new york city doubletree, doubletree metropolitan new york, doubletree metropolitan hotel new york city
LOCATION
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
NUMBER OF ROOMS
764
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Frequently Asked Questions about Double Tree by Hilton Hotel Metropolitan New York City
Which popular attractions are close to Double Tree by Hilton Hotel Metropolitan New York City?
Nearby attractions include Steve Cohen's Chamber Magic (0.2 miles), St. Bartholomew's Church (0.09 miles), and Greenacre Pocket Park (0.06 miles).
What are some of the property amenities at Double Tree by Hilton Hotel Metropolitan New York City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Double Tree by Hilton Hotel Metropolitan New York City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Double Tree by Hilton Hotel Metropolitan New York City?
Conveniently located restaurants include Spice Symphony, Obao Noodles & Bbq, and Nerai.
Are there opportunities to exercise at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Double Tree by Hilton Hotel Metropolitan New York City?
Yes, dry cleaning and laundry service are offered to guests.
Does Double Tree by Hilton Hotel Metropolitan New York City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Double Tree by Hilton Hotel Metropolitan New York City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Double Tree by Hilton Hotel Metropolitan New York City?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.8 miles), World Trade Center Memorial Foundation (3.8 miles), and Hamilton Park (2.6 miles).
Is Double Tree by Hilton Hotel Metropolitan New York City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.