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DoubleTree by Hilton Hotel Metropolitan - New York City

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Traveler (1005)
Room & Suite (600)
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About
Location
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DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Suites
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HOTEL STYLE
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Location
Full view
100Great for walkers
Grade: 100 out of 100
443Restaurantswithin 0.3 miles
60Attractionswithin 0.3 miles
5,818Reviews
1,392Photos
189Q+A
100Room tips
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Popular mentions
Very nice hotel, good size rooms. Close to Central Park, grand Central terminal and 5th Avenue. Metro very close by. The receptionists were not the best, leaving the desks and appeared to be not very efficient. Restaurants close by that you could walk to
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Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York City
Responded 3 days ago
Thanks for the fantastic review, Brian! We're happy you enjoyed your time with us so much at DoubleTree by Hilton, Metropolitan - New York City! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day!
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+1
Hotel's Favorite
I have just returned from staying at this hotel over Christmas. Having read some of the reviews I was a bit concerned, however needn’t have worried. We stayed in room 447 which was a great size, clean and tidy and in my opinion well decorated. Bathroom could do with a update but
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Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York City
Responded 3 weeks ago
Thank you for the glowing review, Del! We're delighted to hear that you had a wonderful stay with us. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you. Have a beautiful day!
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Staff was extremely friendly, knowledgeable, and made me feel very welcomed. Room was spotless! Very clean, comfortable, and spacious. I would highly recommend this hotel to family and friends. Also what a great price for what you get!
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Review collected in partnership with DoubleTree by Hilton
Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York City
Responded 3 days ago
Thanks for the great review! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our welcoming and knowledgeable service, but also our clean rooms! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day!
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+1
We stayed at this hotel on the weekend before Christmas so, although I assume this hotel is normally an mid-range option given the location, it was fairly expensive. First the good: the people at the hotel were all very nice, there is a decent bar/lounge area and the breakfast
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Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York City
Responded 3 days ago
We appreciate you taking the time to share your feedback. It's unfortunate your stay in our hotel didn't exceed your expectations and that your room wasn't properly refreshed before your arrival. We also regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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Delivers upon the Hilton standard on: beds, bathroom, furniture and small things like laundry and having a safe in your room. However, no coffee machine in the room, you have to walk down to the bar to get ‘complimentary’ bottles of water yourself and I found a couple of staff
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Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York City
Responded 4 days ago
We appreciate the feedback, Victor. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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Kinda funny grammatical error on bathroom wall art - "taxi's"
Peeling ceiling and yucky shower head
Cracked window cornice
queen-size bed room
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123456120
Does anyone know if the hotel has a rooftop bar?
No but it is a dirty hotel, don't be fooled by name
0 votes
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Does anyone know if the hotel has a rooftop bar?
It does not. There is a small cozy bar in the lobby. Worth staying there even if you have to search elsewhere for the rooftop bar
0 votes
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No fees, but there certainly are taxes.....there's not a tax that N.Y. doesn't like!!
0 votes
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You have to pay all taxes, in addition to room rates. Just the nature of the beast.
0 votes
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Not resort fees. But this is what I paid in Dec 2018 NY City 5.875% Tax NY State 8.875% Tax NYC $3.50 Occupancy Tax
1 vote
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12345638
"High as possible and toward the end of the corridor."
"best location"
"High Floor"
"Avoid room 215,unless you suffer from insomnia, you will enjoy."
"High floor."
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12345620
PRICE RANGE
$119 - $383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new york citynew york city doubletreedoubletree metropolitan new yorkdoubletree metropolitan hotel new york city
LOCATION
United StatesNew YorkNew York CityManhattanTurtle BayMidtown East
NUMBER OF ROOMS
764
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