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DoubleTree by Hilton Hotel Metropolitan - New York City

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Traveler (816)
Room & Suite (521)
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Overview
  • Excellent27%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible5%
Travelers talk about
“double tree”(145 reviews)
“great location”(728 reviews)
“new york”(519 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,301)
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All reviewsdouble treegreat locationnew yorkwarm cookieslexington avenuesubway stationrockefeller centercentral parktimes squareking roomaround the cornerstreet noisefew blocksbolivarlobbynycbellman
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1 - 5 of 4,411 reviews
Reviewed today

Great hotel, great location, reasonable price and incredibly friendly staff. In particular, Vicki at the front desk is terrific to deal with- super friendly, very helpful and accommodating where she can be. She is a long-time Hilton employee and represents the hotel in a highly...More

Thank jedhall2018
Hotel's Favorite
Reviewed December 23, 2017 via mobile

We stayed in the Double Tree by Hilton Metropolitan for 5 nights during our recent visit to New York. The location of the hotel is excellent, sitting on Lexington Avenue at 51st Street. This enables you to have a short walk to many attractions such...More

5  Thank joshie01
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded December 25, 2017

Thanks for the excellent review, joshie01! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our great location and friendly staff as well as our comfortable rooms. That's...More

Reviewed yesterday via mobile

Affordable compared to most midtown hotels. Hotel was in a prime location on Lexington (Subway around the corner, walking distance from Grand Central Station). Room was clean, modern, and had a great view. Upon arrival, we were offered a complimentary upgrade to a king room...More

Thank Tiare T
Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded yesterday

Thanks for the splendid review, Tiare! It's fantastic you had such an excellent experience with us and that our team took such great care of you! We want you to feel right at home as soon as you walk through our doors! Our team will...More

Reviewed yesterday

My room was terrible, it smelled like smoked. Its a complete joke; they offered me a free breakfast because of the smoke in the hallways and the room. I would NOT eat their breakfast even if I was paid to do so.More

Thank Minnesota26
Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded yesterday

Dear Guest, Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share...More

Reviewed yesterday

Located almost the heart of the city with such impressive price and competitive service. From the lowest price room, you still can have decent city view. I would say if you expect more, just find a higher category hotel and pay much more.More

Review collected in partnership with DoubleTree by Hilton
Thank birch2018
Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded yesterday

Thank you for the great review, Birch! We're pleased to hear that you enjoyed your stay at DoubleTree. It's wonderful to know that our location and service left a lasting impression. We truly appreciate you taking the time to share your thoughts with us. We...More

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Best Value Properties in New York City, NY
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$167 - $423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#203 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$167 - $423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#203 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (816)
Room & Suite (521)
Dining (47)
Pool & Beach (1)
Amenities (74)
Business Center & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Katy O
April 24, 2018|
AnswerShow all 4 answers
Response from barbarajean974 | Reviewed this property |
Any information you might get from me (or anyone else on here) may not be current or correct. Your best bet is to call the hotel directly.
0
Votes
Ben G
April 18, 2018|
AnswerShow all 7 answers
Response from Michael L | Reviewed this property |
Yes
0
Votes
Mick T
March 6, 2018|
AnswerShow all 7 answers
Response from L H | Reviewed this property |
Hi! ALL hotels in NY charge taxes So, there is no difference between this hotels or others. It has to do with the NY authorities
2
Votes
Room Tips
"Up as high as possible."
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"Ask for an even numbered room. Odd numbered rooms look out on machinery"
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"Not sure what to advise. The doors to other rooms were slammed at all hours of the day and night."
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"Would recommend getting breakfast outside of the hotel"
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