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DoubleTree by Hilton Hotel Metropolitan - New York City

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Traveler (988)
Room & Suite (585)
Traveler (988)
Room & Suite (585)
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About
Location
Cleanliness
Service
Value
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Bar/Lounge
Wheelchair access
Paid Wifi
Paid Internet
Free Internet
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Breakfast for 2 and WiFi
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
458Restaurantswithin 0.25 miles
45Attractionswithin 0.25 miles
Reviews (5,744)
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4,774 results
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1,398
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Show reviews that mention
All reviews double tree great location new york warm cookies lexington avenue subway station rockefeller center central park times square king room around the corner few blocks street noise bolivar lobby nyc concierge
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1 - 5 of 4,774 reviews
Reviewed yesterday

Had a wonderful holiday weekend in NYC and so pleased with the location and quality of the Hilton Metropolitan. Would definitely stay there again. Comfortable bed, clean, festive! Can walk to Bloomingdales, SAKs, even Times Square!

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Road298375
Hotel's Favorite
Reviewed 2 weeks ago via mobile

I cannot say enough good things about this hotel. From the cookie at check-in all the way through the breakfast the following day this hotel was excellent. When we arrived we were treated with a fresh hot cookie, courteous service, and a very clean room....More

Date of stay: October 2018
1  Thank Jesse K
Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 weeks ago

Thanks for the lovely review, Jesse! We're delighted you enjoyed your time with us so much and that our team made you feel so welcome! It's also fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests...More

Reviewed yesterday

The room was really hot and the hotel would not let us run the air conditioner. Then on a 30 degree day heat was not allowed to be run also. The room was TINY. I would not recommend staying at this hotel. It fell very...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Venture59115397167
Reviewed yesterday

First the good news: The people who work in this hotel are professional, helpful, and nice. Now the rest of the the story: this hotel needs a bit of TLC. There was paint peeling off the ceiling. Paint swelling around the hooks on the door...More

Date of stay: December 2018
Thank 616SandyM
Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded yesterday

We appreciate the time you’ve taken to share your feedback, Sandy. Although we’re delighted to hear that you enjoyed our service, it’s disappointing to hear that you weren't completely satisfied with our hotel and accommodations. We pride ourselves on providing a comfortable environment to our...More

Reviewed 3 days ago

stayed at this property for the NYC marathon this year and was not disappointed ; the hotel could use a renovation (like many hotels in manhattan) but still the rooms were reasonably sized for manhattan standards and quite comfortable ; breakfast was what you would...More

Date of stay: November 2018
Thank 14dannyv
Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 days ago

Thanks for the wonderful review, Danny! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another...More

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Questions & Answers
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faefife007
November 18, 2018|
AnswerShow all 6 answers
Response from markjponeill | Reviewed this property |
Yup if you go right outside the hotel and then right again u will find the new York lunchionette great for breakfast
1
Vote
bonl650
October 18, 2018|
AnswerShow all 2 answers
Response from Nasser F | Reviewed this property |
Yes you will be able to, but sometimes hotels outsource this activity and charge you. You might get charged for handling and services (not sure if this hotel charges).
0
Votes
CaseyS209
October 10, 2018|
AnswerShow all 3 answers
Response from Lisa P | Reviewed this property |
I paid for the breakfast upgrade and then did not eat it as it wasn't the best quality. Lots of good breakfast options close by for better food. I hope your stay will be better than my stay as my room was pretty horrible... More
2
Votes
Room Tips
"Don't stay there!"
geoffreyg409
1 week ago
Read review
"high floors, or just not this hotel at all"
Lalaluxxx
2 weeks ago
Read review
"Ask for a room overlooking 51st street"
dan089
2 weeks ago
Read review
"I do not think any rooms are good rooms!"
M0mto5
3 weeks ago
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PRICE RANGE
$132 - $563 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new york citynew york city doubletreedoubletree metropolitan new yorkdoubletree metropolitan hotel new york city
LOCATION
United StatesNew YorkNew York CityManhattanTurtle BayMidtownMidtown East
NUMBER OF ROOMS
764
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