InterContinental New York Barclay, an IHG Hotel
InterContinental New York Barclay, an IHG Hotel
111 East 48th St, New York City, NY 10017
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Avg. $479 /night, 3/25 - 3/26
$659
per night
$424
per night
$189
per night
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About
#254 of 507 hotels in New York City
Location
4.7
Rooms
4.4
Value
4.0
Cleanliness
4.6
Service
4.2
Sleep Quality
4.5
Since 1926, InterContinental New York Barclay has welcomed the world's most discerning guests. Immaculately refurbished throughout the years, our hotel eloquently recalls the grandeur of the Jazz Era and old New York while fusing modern-day conveniences and amenities. InterContinental New York Barclay, conveniently located near Grand Central Station, plays host to every Manhattan occasion - whether you're hosting a personal event, business meeting or enjoying a New York getaway.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Hair dryer
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Italian
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
5.4 mi•
See all flights
Teterboro Airport
8 mi•
See all flights
51st St
3 min•New York City Subway
Rental Cars
447 Restaurants
within 0.3 miles
89 Attractions
within 0.3 miles
Reviews
4.2
3,188 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the city, the InterContinental New York Barclay is lauded for its central location, allowing guests easy access to attractions and public transport while maintaining a peaceful environment. The hotel's atmosphere strikes a fine balance between traditional elegance and modern comforts, receiving acclaim for its welcoming vibe and tasteful decor. Although the rooms are celebrated for their cleanliness and comfort, some guests have noted them to be on the smaller side with occasional noise issues.
In terms of service, the staff's friendliness and professionalism stand out, despite occasional lapses in responsiveness. While the amenities add luxury to the stay, there are mixed feelings about the value, with some guests feeling that additional fees diminish the hotel's overall worth.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Noise level
Mixed
Service
Inconsistent
Amenities
Well-appointed
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Detailed Reviews
At the low season, end of February, the Barclay's rates are very reasonable for a NYC hotel of such quality. It is quite near Grand Central Station with a tunnel entrance half a block away to get you to GC out of the weather, has an escalator going up but not down. From LaGuardia, you could take the Uber Shuttle from or the train to GC at low cost. The regular Uber to the Barclay was $73 and the return on a Sunday morning $43. The rooms have a beauful and comfortable old fashioned decor in keeping with this hotel was built by the Vandbilts in 1920 for convenience to Grand Central. Rooms are in very good condition with quality furnishings. Some rooms have a bidet spray but it is hard to use and cold water so not worth trying to get one. Only 2 bed rooms have bath tubs, all others have showers. Quite nearby is a useful market called Dukes with a delicious hot bar, salad bar and bakery for carryout, as well as shelves of groceries, which is a standby for eating well and affordably in New York. The importance of this is illustrated by the fact that my one room service meal of a lobster roll and a cheescake came to $93. You can use your $30 credit that comes with the $45 resort fee on room service but still, wowee. Couple of tips: my standard room called a a King Classic was a bit small and did not have the big yellow easy chair shown in the pictures but the staff brought me one on request, as well as a free refrigerator. Imcrowaves are also available on request, if available. The King Classic might have been a bit tight for two people if they spend much time in the room. Bed and pillows very comfortable, everything worked. Every single member of the staff was cheerful and helpful. This time of year, end of February has been nice enough weather to be walking outside, mid forties, often sunny, not crowded with tourists. It is a good time to visit New York.
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Date of stay: February 2025Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at InterContinental New York Barclay, an IHG Hotel
Responded 2 weeks ago
GretelGoodwitch, it is truly delightful to read your positive and insightful review about your recent experience at the InterContinental New York Barclay. Your review is a vivid reflection of how travel can expand minds and connect cultures, and it resonates with the spirit of modern luxury travelers. The description of the Barclay's reasonable rates during the low season perfectly illustrates our commitment to opening doors to a world of fascination at competitive value. The strategic location near Grand Central Station, with a convenient tunnel entrance, indeed highlights our dedication to seamless transitions throughout a guest’s day. Your travel suggestions from LaGuardia utilizing Uber Shuttle or Train to Grand Central at a reasonable cost are appreciated. Such insights help future travelers make informed decisions. The rich history and nostalgic charm of the hotel, built by the Vanderbilts, truly enhance the ambiance. It pleases us to know that you found the old-fashioned decor both beautiful and comfortable, and that our rooms remain in excellent condition with quality furnishings. Although you found the bidet spray challenging, your note on availability and options in the bathrooms adds valuable insights for potential guests. It is heartening to know that nearby amenities like Duke’s market add value and convenience to your stay, especially considering preferences for affordable dining options. Your feedback on room service pricing offers perspective for guests balancing convenience with cost. Thank you for noting the flexibility and responsiveness of our team members. If guests require additional amenities, such as easy chairs, refrigerators, or microwaves, we aim to accommodate those requests promptly to ensure comfort and satisfaction. Feedback on the King Classic room size is valuable and will be considered for guests who plan extended stays. Your mention of the cheerful and helpful demeanor of our team members is particularly gratifying. We strive to imbue each interaction with genuine warmth and care, ensuring a thoughtful experience for all our guests. The account of pleasant February weather, with moderate temperatures and fewer crowds, paints an inviting picture for travelers considering a similar timeframe for their visit. We are looking forward to welcoming you back to New York’s Barclay soon, where you can continue to captivate the imaginations of modern luxury travelers. Thank you for sharing your experience with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I had to wait for 3 months before TP would let me review my most recent stay at the Barclay.
Travelling to the NJ/NY area for a Baby Shower, my wife and I were fortunate to find space (and an upgrade) at the Barclay in New York. We last stayed September last year and found the Property and its employees excellent. This visit, I was at first surprised to find some of those employees no longer with the property but if anything the level of service , hospitality and attention to detail under GM Sofia (thanks for the upgrade and goodies) has increased with the addition of Hotel Manager Matthias Kaiser . Mr Kaiser was on top of everything and stated in constant touch with us and this was the first time all the benefits afforded an Ambassador with the facility fee were explained in great detail for us to fully utilize those benefits during our stay.
On checking in Sunday (early so I should not be complaining) my room wasn't ready and I later found out that it was an Ambassador guest who had on-lined checked out but continued to stay in his room for the late check-out accorded their status. I am also an Ambassador but know when I on-line check out or settle my bill earlier than check-out, I notify the front desk so they know not to notify housekeeping to start cleaning the room for the next guest. To my fellow guests, try and remember that in your visits so other guests aren't waiting around. And one more reminder to my fellow guests, I saw most guests at The Parlour leave nothing on the table when they left. These service employees work really hard to provide a great experience. Remember to leave a gratuity. I could tell by my Housekeeper's reaction to us every day that not many leave a gratuity every day. These are the same guests who gripe on social media about rates being added by Hotels and lack of service. Not in this Property.
Despite the room situation, Mr Kaiser sent me to guest relations and this is where I was fortunate to meet Sanela M who was amazing. First she explained the issue, then found me another room and then also arranged for our accompanying relative with 2 small daughters to have their luggage out of the room assigned to one on our floor. All of this on a Sunday when staff would not have been as heavy as a weekday. She was simply amazing and kept in touch with Mr Kaiser (who was off BTW) until we were all settled. Kudos Sanela
Our upgrade was awesome, Housekeeping was great and this visit made use of The Parlour restaurant and while it may look small at first glance, have tables all around so that guests did not have to wait very long for seating. The buffet is full of everything one would need, from fruit, to breads, cereals, a hot breakfast and with Easter coming up had special cookies for guests. The bar at night looks like a movie scene. Check it out before you leave (using your daily credit)
The Bellmen staff were also excellent with moving, storing and packing luggage.
BTW one of the vouchers provided is for Ole and Steen next door. You must try their pastries all day, lunch and evening items (all with a 10% off)
Another tip. Parking can be found 1 block from the hotel and using ParkWhiz (no in/out) found a rate under $35 a day, unheard off.
Located on the East side, it's easy to find an Uber and getting around is a breeze (as long as you don't have to go to the West side). Lots of restaurants around and easy to find shopping, it's an awesome location.
While there try visiting the upgraded Grand Central with its amazing food hall
Kudos again to GM Sofia for running one of the best InterContinental's we have stayed at. I was glad to Meet Manager Kaiser on our last day to thank him personally and to send our regards to the GM for a wonderful experience.
Travelling to the NJ/NY area for a Baby Shower, my wife and I were fortunate to find space (and an upgrade) at the Barclay in New York. We last stayed September last year and found the Property and its employees excellent. This visit, I was at first surprised to find some of those employees no longer with the property but if anything the level of service , hospitality and attention to detail under GM Sofia (thanks for the upgrade and goodies) has increased with the addition of Hotel Manager Matthias Kaiser . Mr Kaiser was on top of everything and stated in constant touch with us and this was the first time all the benefits afforded an Ambassador with the facility fee were explained in great detail for us to fully utilize those benefits during our stay.
On checking in Sunday (early so I should not be complaining) my room wasn't ready and I later found out that it was an Ambassador guest who had on-lined checked out but continued to stay in his room for the late check-out accorded their status. I am also an Ambassador but know when I on-line check out or settle my bill earlier than check-out, I notify the front desk so they know not to notify housekeeping to start cleaning the room for the next guest. To my fellow guests, try and remember that in your visits so other guests aren't waiting around. And one more reminder to my fellow guests, I saw most guests at The Parlour leave nothing on the table when they left. These service employees work really hard to provide a great experience. Remember to leave a gratuity. I could tell by my Housekeeper's reaction to us every day that not many leave a gratuity every day. These are the same guests who gripe on social media about rates being added by Hotels and lack of service. Not in this Property.
Despite the room situation, Mr Kaiser sent me to guest relations and this is where I was fortunate to meet Sanela M who was amazing. First she explained the issue, then found me another room and then also arranged for our accompanying relative with 2 small daughters to have their luggage out of the room assigned to one on our floor. All of this on a Sunday when staff would not have been as heavy as a weekday. She was simply amazing and kept in touch with Mr Kaiser (who was off BTW) until we were all settled. Kudos Sanela
Our upgrade was awesome, Housekeeping was great and this visit made use of The Parlour restaurant and while it may look small at first glance, have tables all around so that guests did not have to wait very long for seating. The buffet is full of everything one would need, from fruit, to breads, cereals, a hot breakfast and with Easter coming up had special cookies for guests. The bar at night looks like a movie scene. Check it out before you leave (using your daily credit)
The Bellmen staff were also excellent with moving, storing and packing luggage.
BTW one of the vouchers provided is for Ole and Steen next door. You must try their pastries all day, lunch and evening items (all with a 10% off)
Another tip. Parking can be found 1 block from the hotel and using ParkWhiz (no in/out) found a rate under $35 a day, unheard off.
Located on the East side, it's easy to find an Uber and getting around is a breeze (as long as you don't have to go to the West side). Lots of restaurants around and easy to find shopping, it's an awesome location.
While there try visiting the upgraded Grand Central with its amazing food hall
Kudos again to GM Sofia for running one of the best InterContinental's we have stayed at. I was glad to Meet Manager Kaiser on our last day to thank him personally and to send our regards to the GM for a wonderful experience.
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Use ParkWhiz for best rates near Property. No in/out.
Ole and Steen next door
IHG facility fee...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from reviews+ihgbarclaynyc@thesocialstation.com, General Manager at InterContinental New York Barclay, an IHG Hotel
Responded Apr 27, 2023
Thank you for taking the time to leave this wonderful review! Were thrilled to know you enjoyed your stay at InterContinental New York Barclay, an IHG Hotel! We strive for excellence so were pleased to hear you appreciated not only our wonderful teams service and provided room upgrade, but also our great location and surrounding area! Thank you for your loyalty to InterContinental and IHG as a valued Ambassador as well! Your praise lets us know were succeeding, we cant wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
The IC NY Barclays has a beautiful lobby upon entering. More a traditional atmosphere, upscale (more 'royal' vs modern/hip vibe). The check in process was very easy as being IHG members, I was able to check in online in advance and just picked up my room key cards as the front desk. I'm no to minimize any sort of fuss with the check-in process. It seems like the two parties ahead of me were just bogged down in trying to get 'their way'. Anyhow, upon receipt of the room keys, I was kindly directed to the elevator and the bellman brought up our luggage about 5 minutes later. The room itself had 2 full sized beds (for our family of 4). Very clean and bathroom felt very tidy. Seems as though IC hotels use the same brand of shampoo/conditioner/body wash as it was the same brand that we had when in Korea back in May (which I really liked the scent). I really liked the location of the Barclays as it was away from the chaos/madness of Times Square or other tourist/heavily foot trafficked area. It's NY, so you hear sirens and cars revving, but that's anywhere you go. The lobby bar seemed very busy, but comfortable. I didn't go as we had lots of other places that we needed to visit. Nor did I go to the hotel restaurant or fitness center. All in all, the price we paid for this up(per) scale experience and quiet location would make me very likely to come back in future NY visits.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from InterContNYBarclayGM, General Manager at InterContinental New York Barclay, an IHG Hotel
Responded Aug 9, 2023
Hello ddiddykang, Thank you for taking time to leave such a detailed review! We are thrilled to learn you enjoyed your stay at the InterContinental New York Barclay. It's evident that our elegant atmosphere, streamlined check-in procedures, and impeccable cleanliness met your expectations. We're also pleased to see that our location was convenient for your needs. Thank you for being an IHG member and for your intent to return. We look forward to the pleasure of welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my first stay at the Barclay because a work colleague picked the hotel. He got a very nice suite, and I got a standard room, so I had the chance to see both. My room felt a bit small, but both rooms were elegant, quiet, and well appointed. I was really impressed that my room’s sheets and mattress topper and towels and shower had the same high quality and comfort as his much more expensive suite. I actually liked the style and look of my room more than his. I am not sure whether it was just an oversight, but my room had no robe or slippers, but am sure I could have requested a set. I just wore the extra set from his room, which were super comfy. The staff were all very friendly and helpful.
My only complaint is that neither room had an intimacy kit, and the front desk had no condoms. We were told we had to go to a pharmacy around the corner. We were being spontaneous and did not realize the issue until we had an immediate need for contraception and were in no state to leave the hotel. Under any other circumstances . . . . and we weren’t worried about STDs . . . . but STDs are not the only reason for condoms! We still had a wonderful and very romantic stay, and the staff were very discrete and respectful of our privacy, but I would strongly encourage the management to have condoms in the rooms or at least available at the desk.
My only complaint is that neither room had an intimacy kit, and the front desk had no condoms. We were told we had to go to a pharmacy around the corner. We were being spontaneous and did not realize the issue until we had an immediate need for contraception and were in no state to leave the hotel. Under any other circumstances . . . . and we weren’t worried about STDs . . . . but STDs are not the only reason for condoms! We still had a wonderful and very romantic stay, and the staff were very discrete and respectful of our privacy, but I would strongly encourage the management to have condoms in the rooms or at least available at the desk.
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Date of stay: February 2025Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: There are no intimacy kits in the rooms and no condoms available from the front desk.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at InterContinental New York Barclay, an IHG Hotel
Responded Feb 16, 2025
Kim, thank you for sharing your experience. It's wonderful to hear you appreciated the elegance and comfort of both the suite and standard room at InterContinental New York Barclay. The team is pleased to know you found them friendly and helpful. Your feedback regarding the availability of certain amenities is noted, and they're glad you still enjoyed a romantic stay. We're looking forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Barclay in 2023 and returned in September 2024. There is a separate check-in desk for Ambassador members where check-in was efficient and courteous. The staff member was able to allocate me a room with two beds (which could not be booked using points online), which was appreciated. The room itself was reasonably spacious (rooms with one bed are better in this respect) and there was plenty of space for clothes in both wardrobes and draws. The walls between the rooms are rather thin.
The Executive Lounge at this hotel is excellent with a wide range of food offered at breakfast and then an afternoon tea offering early in the afternoon with drinks and canapés later in the day. The resort fees are an unnecessary pain, but seem to be an accepted part of New York City hotels.
Lastly, the location of the hotel is excellent with easy access to several Subway lines at Grand Central as well as to JFK via the new LIRR line from Grand Central.
The Executive Lounge at this hotel is excellent with a wide range of food offered at breakfast and then an afternoon tea offering early in the afternoon with drinks and canapés later in the day. The resort fees are an unnecessary pain, but seem to be an accepted part of New York City hotels.
Lastly, the location of the hotel is excellent with easy access to several Subway lines at Grand Central as well as to JFK via the new LIRR line from Grand Central.
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Date of stay: September 2024Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at InterContinental New York Barclay, an IHG Hotel
Responded Oct 10, 2024
Hampshire-resident, it's wonderful to hear you had a great time at InterContinental New York Barclay. The team is always delighted to assist and is pleased you appreciated the room and the Executive Lounge offerings. Thank you for your loyalty to InterContinental and IHG as a Diamond Ambassador. We're glad the central location suited your needs, despite some of the common city-related policies you mentioned. We look forward to welcoming you back on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I liked the location. Without being in the center of Times Square, you are close to everything and away from the noise.
The beds are very comfortable and the room is very correct.
The hotel is classic and elegant in style.
On a negative note, I would say that the rooms do not have great views due to their location and that I found the price of the bar to be very expensive (for this reason I am not giving the maximum score). I asked for 3 bottles of water to take to the room and it cost me $55. I found it excessive.
So I recommend this hotel and I would visit it again, but without buying water 😃😃😃
The beds are very comfortable and the room is very correct.
The hotel is classic and elegant in style.
On a negative note, I would say that the rooms do not have great views due to their location and that I found the price of the bar to be very expensive (for this reason I am not giving the maximum score). I asked for 3 bottles of water to take to the room and it cost me $55. I found it excessive.
So I recommend this hotel and I would visit it again, but without buying water 😃😃😃
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is staff were all very nice, even in the midst of winter! Hotel was kept very nice shape and in the rooms you could adjust up the temp up to your liking (unlike some other hotels that cap out the temperature). Thank you to all the staff!!
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Date of stay: January 2025Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at InterContinental New York Barclay, an IHG Hotel
Responded Feb 3, 2025
242rajr, it’s wonderful to hear you had a great time at InterContinental New York Barclay. The team is delighted to have contributed to your enjoyable stay. Your kind words about the comfort and flexibility of the room temperature are appreciated. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful property in a great location. Easy walk-ability to everything in the city. The hotel was decorated wonderfully for Christmas and my six year old was beyond excited. Our room had a wonderful view out to the bustling street below without the addition of too much noise. The bed was large and comfortable. My only concern was with the treatment I received at the Parlour Restaurant. My six year old, a friend and I sat down in the evening. We ordered two waters and a lemonade and the server was visibly irritated. Setting our drinks down we all said thank you and got no response. It wasn’t until we placed an alcohol and food order that she even addressed us verbally. This was a trip I planned thoughtfully for my son as he loves NYC and Christmas. If a hotel has such things as a “letters for Santa” mailbox and activities geared toward children staff should be accepting of parties of families.
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Date of stay: December 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Restaurant staff is not partial to children.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at InterContinental New York Barclay, an IHG Hotel
Responded Dec 28, 2024
Danielle, it is pleasing to know you enjoyed the festive setting and convenient location of the hotel. We're glad your room provided a pleasant view without excessive noise. It sounds like your planned trip was a special occasion for your son, and it is unfortunate that your experience at the restaurant could have been better. Your feedback is important and will be taken into consideration to enhance guest experiences in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed at this hotel for a week. We chose the hotel because we wanted a good standard of accommodation for our stay and we were IHG members.
The room we had was clean and comfortable , also very quiet and so we slept well. The bathroom was also of a good standard.
However, for the cost of the room and the additional charges, i was disappointed.
The hotel seems totally focused on profit and not on customer experience.
For example, for the $40 amenity fee that is charged per room (on top of room cost), you can claim back $30 on food and beverages. A can of diet coke is $15 !!! So hardly a ' benefit' . Wifi is a standard provision in all hotels, so saying it is part of the amenity fee is a bit cheeky.
When you check in, you are also asked to pay an extra $200 a night 'security' deposit for any incidental damages to room, which seems exorbitantly high ; especially when checking other similar standard hotels.
The cost of breakfast per person is nearly $50 !!! Ludicrous pricing when literally around the corner there is a vast choice of options for a fraction of the price and of very good quality.
The area for service of food is also small, and for a large hotel, this provision seems wholly inadequate.
There is no complimentary water provided in room, though there is chilled water and ice available from machines on even numbered floors.
The fridge in the room is absolutley packed with mini bar stock ( at ridiculous prices), and there is a small little area about 6 inches by 6 inches which they have labelled for 'personal use'. This I found very insulting. It was 95 degrees most days, and if i wanted to buy and store a chilled drink i was only 'allowed' a can size area !
Then there were things like the toiletries in the bathroom. Yes they were a lovely brand name and good quality, however the container was never filled beyond a third of the bottle size . As the weather was so hot we were having several showers a day and had to ask for these to be restocked. Felt a bit like being rationed!
This just seemed to demonstrate the mindset of the hotel that they want to be considered a luxury offering but offer the minimal for this and maximise profits at all costs.
For that reason i will look elsewhere when returning to New York
The room we had was clean and comfortable , also very quiet and so we slept well. The bathroom was also of a good standard.
However, for the cost of the room and the additional charges, i was disappointed.
The hotel seems totally focused on profit and not on customer experience.
For example, for the $40 amenity fee that is charged per room (on top of room cost), you can claim back $30 on food and beverages. A can of diet coke is $15 !!! So hardly a ' benefit' . Wifi is a standard provision in all hotels, so saying it is part of the amenity fee is a bit cheeky.
When you check in, you are also asked to pay an extra $200 a night 'security' deposit for any incidental damages to room, which seems exorbitantly high ; especially when checking other similar standard hotels.
The cost of breakfast per person is nearly $50 !!! Ludicrous pricing when literally around the corner there is a vast choice of options for a fraction of the price and of very good quality.
The area for service of food is also small, and for a large hotel, this provision seems wholly inadequate.
There is no complimentary water provided in room, though there is chilled water and ice available from machines on even numbered floors.
The fridge in the room is absolutley packed with mini bar stock ( at ridiculous prices), and there is a small little area about 6 inches by 6 inches which they have labelled for 'personal use'. This I found very insulting. It was 95 degrees most days, and if i wanted to buy and store a chilled drink i was only 'allowed' a can size area !
Then there were things like the toiletries in the bathroom. Yes they were a lovely brand name and good quality, however the container was never filled beyond a third of the bottle size . As the weather was so hot we were having several showers a day and had to ask for these to be restocked. Felt a bit like being rationed!
This just seemed to demonstrate the mindset of the hotel that they want to be considered a luxury offering but offer the minimal for this and maximise profits at all costs.
For that reason i will look elsewhere when returning to New York
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at InterContinental New York Barclay, an IHG Hotel
Responded Aug 9, 2024
Navigator769027, thank you for staying with us and for sharing your experience. We're pleased to hear that you found your room clean, comfortable, and quiet, and that you appreciated the high standard of the bathroom. We value your feedback regarding the additional charges and amenities. To clarify, the $200 hold requested at check-in is simply a temporary hold to allow guests the convenience of charging incidentals to their room. This is not a charge to your card, and any unused amount is released upon departure. We also want to mention that we provide small refrigerators upon request for guests needing additional space for personal items. Additionally, the $30 food and beverage credit included in the amenity fee is valid not only for in-room dining but also in our restaurant and minibar, offering flexibility during your stay. We regret that some aspects of your stay did not meet your expectations, and we will carefully consider your comments as we continuously work to improve our services. Thank you for being an IHG member, and we hope to have the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sensational Visit to the fabulous hotel. Travelling solo and it has surpassed my expectations. I had an upgrade to the 15 floor due to my IHG membership. On check in everything was excellent. Amenity points were added as well as breakfast vouchers. The resort fee is 45$ day but you receive 30$ per day credit. Breakfast was superb with hot and cold options fruits yoghurts salmon etc.
Bar service amazing thanks to Mario who was an excellent bar tender.
The hotels location is great and a tip if you are arriving into grand central from JFK there is an elevator just across the street. I traveled alone from the UK and found it very easy. There is a lovely coffee shop next to the hotel too. When I return to NYC I’m counting this as my return to hotel.
Bar service amazing thanks to Mario who was an excellent bar tender.
The hotels location is great and a tip if you are arriving into grand central from JFK there is an elevator just across the street. I traveled alone from the UK and found it very easy. There is a lovely coffee shop next to the hotel too. When I return to NYC I’m counting this as my return to hotel.
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Date of stay: March 2025Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at InterContinental New York Barclay, an IHG Hotel
Responded 2 weeks ago
bartonholm, thank you for your kind review and for choosing InterContinental New York Barclay during your solo adventure. Your feedback encapsulates the essence of what travel is about - expanding one's mind and connecting with diverse cultures. It is an honor to have struck a harmonious balance between freedom and familiarity during your stay. It's delightful to know that your experience at our hotel surpassed your expectations, especially with the upgrade to the 15th floor, showcasing our commitment to memorable experiences. We are thrilled that the check-in process was smooth and enjoyable, and the amenity points, along with the breakfast vouchers, added convenience to your stay. Thank you as well for highlighting Mario’s exceptional service at the bar. Our team members are truly dedicated to providing a remarkable experience, and acknowledgments like yours inspire us to continue delivering thoughtful care. The location indeed makes it convenient for guests to explore the vibrant surroundings of the city, and your insightful travel tip for future adventurers arriving through Grand Central is highly appreciated. We are excited that you got to enjoy a superb breakfast, complete with a diverse range of options to satisfy your tastes. Also, we are pleased to hear that the nearby coffee shop enhanced your stay, illustrating how InterContinental embraces modernity and the diversity of experiences around us. Thank you for your loyalty to IHG and, when your travels bring you back to NYC, we look forward to welcoming you back to our hotel and creating another Incredible Occasion for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the room I stayed in had a full wall mirrored opposite where the bed was, I also had king size room.
Which airport are you travelling to we flew in to Newark airport the taxi was 87 dollars + tip also there was a desk that you book taxi from so you knew how much it was going to cost. Flying home we went to JFK the taxi fare was the same, the cab was booked by the concierge
Hope that helps
Yes stocked though so you have to ask for it to be empty if you need it to store
Yes, a hold on credit card. Can’t remember de amout.
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"There are no intimacy kits in the rooms and no condoms available from the front desk. "Read full review
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PRICE RANGE
$284 - $546 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental new york barclay hotel new york city, intercontinental new york city, intercontinental barclay new york, new york city intercontinental, barclay new york, barclay hotel new york, intercontinental barclay hotel new york
LOCATION
United StatesNew YorkNew York CityMidtown East / Manhattan
NUMBER OF ROOMS
702
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingINTERCONTINENTAL NEW YORK BARCLAY, AN IHG HOTEL - Updated 2025
Frequently Asked Questions about InterContinental New York Barclay, an IHG Hotel
Which popular attractions are close to InterContinental New York Barclay, an IHG Hotel?
Nearby attractions include Grand Central Terminal (0.3 miles), St. Patrick's Cathedral (0.3 miles), and Steve Cohen - Chamber Magic (0.2 miles).
What are some of the property amenities at InterContinental New York Barclay, an IHG Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at InterContinental New York Barclay, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental New York Barclay, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental New York Barclay, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to InterContinental New York Barclay, an IHG Hotel?
Conveniently located restaurants include Spice Symphony, Little Collins, and Obao Midtown.
Are there opportunities to exercise at InterContinental New York Barclay, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at InterContinental New York Barclay, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental New York Barclay, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental New York Barclay, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental New York Barclay, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Italian.