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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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9,024 Reviews from our TripAdvisor Community

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Showing 6,919: English reviews
Atlanta, Georgia, United States
Reviewed August 12, 2013 via mobile

The location is perfect. The view is incredible. The parking....Expensive. This is the perfect place to stay if you want to be walking distance from every single attraction in Times Square. Our view was awesome and our room was clean and spacious. I really enjoyed and appreciated the large walk-in shower. I would not recommend this hotel if you intended...

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Thank JayW_Atl404
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

JayW_Atl404: Thank you for the incredible review! We are thrilled to hear that you had a perfect stay here at the Crowne Plaza Times Square. Our location is definitely great for guests who want to be surrounded by all that Times Square has to offer. We hope you were able to visit all the sights and attractions surrounding the hotel....

Charleston, South Carolina
Reviewed August 12, 2013

We had a wonderful romantic weekend in New York and this hotel had a lot to do with it. The customer service was wonderful and we received a complimentary room upgrade which made it even more special. With so many hotel options to chose from, it can be difficult to decide. Let me say, we definitely will stay again at...

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Thank LotsOfMiles101
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Good Day LotsOfMiles101, Thank you for taking the time to write this delightful review of our hotel property. We do strive to ensure our guests stays are special and that you are provided the best possible service. Upon availability, we do try to provide an upgrade whenever our inventory allows. We are glad that this special touch, made your stay...

Melbourne, Australia
Reviewed August 11, 2013

keon was our server at Crowne Plaza We found his service to be most excellent, he brightened up each of the seven days that we stayed there. His presentation and knowledge of NY city was incredible keon has a wonderful approach to customers and his table service was impeccable with thanks to Keon and the Crowne Plaza we have had...

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Thank Stessie27
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Stessie27: Thank you for the fantastic review! We are ecstatic to hear that Keon provided you with excellent service for your entire stay. All our staff pride ourselves on delivering exceptional service so we are thrilled to hear that Keon assisted you with information and knowledge about New York City and provided you with utmost table service. We are delighted...

Seoul, South Korea
Reviewed August 11, 2013 via mobile

We've stayed 2 nights and had dinner (room service ) and lunch at the restaurant in this hotel. Room service was great especially for kids - chicken strip was nice. Restaurant was bit disappointing - they don't have kids menu. Room was ok bit old, standard. Only location was the reason why we chose this hotel. Swimming pool was closed...

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Thank sunnyjeong
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

sunnyjeong: Thank you for the great review! We are glad to hear that the location of the hotel was perfectly suited for your family's travel needs. We are thrilled that you utilized both our room service and our Brasserie 1605 restaurant. We do take the comments of our guests to heart and will forward the information to our restaurant managers...

Edmonton, Canada
Reviewed August 11, 2013

Perfect hotel for first time to NY. Location is perfect. Right on Broadway. Close to everything. Staff are amazing. Marcia is the best. Called a week before our trip to get some info. Told her it was our first trip and our older son's birthday the day we arrive. Marcia was here on our arrival day. She put us in...

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1Thank ZKmom
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

ZKmom: Thank you for the perfect 5-star review. The location of the hotel is certainly fantastic for all our guests who want to be in the middle of New York City. We hope you were able to visit all the sights and attractions in and surrounding Times Square. Marcia is delighted to hear that her services in providing you with...

Reviewed August 11, 2013

We love New York so no questions, this was where we wanted to go on honeymoon and the Crowne Plaza was perfect! It began with a very very quick check in and our bags were brought to the room within 15 mins. our room was 4203(42nd floor) and was immaculate. this sounds silly but can literally smell the freshness of...

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Thank loza_holibobs
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Ioza_holibobs: Thank you for the amazing review! We are thrilled to hear that you chose to spend such a special occasion with us here at the Crowne Plaza Times Square. We hope you had a fantastic honeymoon here in the Big Apple! We are glad to hear that your entire stay was fantastic, from check-in, to your room, to the...

Sydney, Australia
Reviewed August 11, 2013

5 night stay (Fri-Wed) Concierge Class Room. I'm a loyal customer of IHG hotels such as Crowne. Fantastic location on Times Square. I was very pleased with my decision. Breakfast room was lovely with fantastic view, although walking to the buffet almost felt like walking out the back into the kitchen. Whilst I appreciated being allocated a Times Square View...

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Thank Sawnbay
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Sawnbay: Thank you for the great review and for your loyalty to IHG brand hotels. We are pleased to hear that you made the perfect decision to stay here at the Crowne Plaza Times Square. We sincerely apologize about your room allocation and breakfast situation, and we will gladly look into this. The Concierge rooms do offer a nice Times...

Torquay, Vic, Australia
Reviewed August 10, 2013

On arrival we were looked after by Vicki Martin at the front desk and she couldn't have been more helpful. We had no problems getting our room and it was one with a great view from the north east corner of the hotel. Room was very clean and tidy with no little surprises left under beds or behind desks. Any...

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Thank caretaker21
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

caretaker21: Thank you for the great review! Vicki Martin is thrilled to hear that she provided you with exceptional attention and service during your stay and we are glad to hear that she assisted you with your reservation error at the other hotel. We are delighted that you enjoyed your room and the view. The location of the hotel is...

Calhoun, Georgia
Reviewed August 10, 2013

Though the location and physical atmosphere of this hotel is perfect and beautiful, the treatment we received left us with an overall negative experience. When we arrived, the young lady was very nice. She confirmed that we had a double room and that we had already paid for the room. She told us to walk around for awhile, and she...

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1Thank Terry K
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Terry K: Thank you for the honest feedback and candid review. On behalf of my team, I sincerely apologize about the negative experience you had with us. We strive to ensure our guest stays are exceptional and you get the service you expect and deserve. This is definitely not the exceptional level of service we strive to provide to our...

New York City, New York
Reviewed August 9, 2013

the hotel room was painted the day that we have received it. but the attention of the people in the front room was very kind and preoccupied with our issues with the room, mainly the receptionists Evelyn and Sandra where very helpful with me and my family.

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1Thank jocampo1993
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Jocampo1993: Thank you for taking the time out to write a review. We thank you for the honest feedback. On behalf of my team, we sincerely apologize about the issues you experienced with the room. We are always trying to refresh our rooms to be in the best shape and condition for our guests. We are thrilled to hear that...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $248 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Despegar.com and Hotels.com so you can book your Crowne Plaza Times Square Manhattan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#135 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travelers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on a corner, away from Times Square. One window looked back towards the river.”
 of 5 bubbles BlaineA_11, 2 days ago | Read review
“best views amazing staff in the heart of time square quiet very clean”
 of 5 bubbles DonFournier64, 4 days ago | Read review
“High floors with views over the Hudson appear quieter.”
 of 5 bubbles Pneuma1, 4 days ago | Read review
“The higher the better for noise reduction and daylight.”
 of 5 bubbles Nigel19482014, 6 days ago | Read review
“Request a Broadway facing room.”
 of 5 bubbles DanaM60745, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question