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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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9,048 Reviews from our TripAdvisor Community

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Showing 6,936: English reviews
Bradford, United Kingdom
Reviewed February 27, 2015

Stayed in this hotel and had a fab time, the location is fantastic. Hotel was clean and rooms were lovely and cosy. Staff were friendly and the bar was great. Would definitely recommend and would stay here again.

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Helpful?
5Thank Debbie P
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Debbie P, Thank you for your great 5 stars review, we really appreciate your feedback. We are thrilled to learn you had a fabulous time during your stay, we are very happy to learn you enjoyed you room and was satisfied with our guest’s services. Thank you for staying with us and please let us know next time you will...

Kansas City, Missouri
Reviewed February 27, 2015

I'm giving this a 3 because the beds were comfortable and great location. Everything else was pretty much a miss. No room service, no TV remote (had to wait), poor overall service, room was very worn, the dinging elevator was horrible considering I was there for work and actually needed to sleep. My fellow business traveler was in a room...

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Helpful?
1Thank Mamagogo3
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Mamagogo3, Thank you for taking the time to review our property, we really appreciate your feedback. While we are glad to learn you enjoyed our location and the comforts in your room, we are saddened to know we have not met your expectations All rooms must be furnished with electronic devices, especially a remote control. We apologize for not...

Sorrento, Italy
Reviewed February 27, 2015

Great location,, lovely staff. Room was spacious, two double beds.. Great for my daughter and myself. Very comfortable beds.. Only negative would be it could do with a seated coffee shop rather than a takeaway.. Apart from that no negatives at all. Great value for money

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Helpful?
2Thank Kathryn M
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Kathryn M, Thank you for your great review, your feedback is very important to us. We are thrilled to learn you enjoyed our location and our staff, we are also happy to know you appreciated the cleaness and conforts of your room. We apologise for not having enough space available at the Grind & Co area to place tables...

Colombo, Sri Lanka
Reviewed February 27, 2015 via mobile

The hotel is just in the heart of times square. Close to all the attraction. The room is very clean and spacious. The staff are very friendly. Ask for the rooms with times sqaure veiw. I would stay here again in my next visit.

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Helpful?
1Thank Muddassir M
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Muddassir M, Thank you for your great five stars review, your feedback is very important to us. We are thrilled to learn you enjoyed our superb location. We must agree with you staying in the heart of Times Square is one of kind type of experience, and the best way to sense the real NYC atmosphere. We are also...

Dublin, Ireland
Reviewed February 27, 2015

Stayed at the hotel 21 february 2015 for 4 nights and have to say was disappointed from the start.When we arrived we had to go up 2 escalators and manage by ourselfs our 3 large suitcase even tough there was 3 doormen standing around doing notting and not one of mentioned to us that there was a lift to take...

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Helpful?
5Thank dec43
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Mrs. dec43 Thank you for your review, your feedback is very important to us. While we are glad to know you have choosen our brand to spend your time in NYC, we are completetly disheartened to learn you have not received the type of service you expected from us. Please accept our sincere apologies for not being able to...

Reviewed February 27, 2015 via mobile

This is hands down the most amazing hotel I've ever stayed in. For my 18th birthday, my parents got me a trip to New York and when I saw that this is where myself and my mom would stay I was beyond excited. It just so happened that we were there during hurricane Sandy and the hotel staff could not...

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Helpful?
2Thank Kim C
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Kim C, Thank you for your great five stars review, your feedback is very important to us. We are overjoyed by reading your review! We are honored to know your parents have chosen Crowne Plaza Times Square for such special occasion. We are pleased to know you enjoyed our property and among all other hotels you have been, you...

Reviewed February 26, 2015

I could bear this hotel just because of its location..otherwise this property has nothing good to make your stay comfortable. Service is pathetic, staff is rude, no in-room dining..and when you ask for something they say sorry sir but we can't help.

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Helpful?
1Thank Nishant G
Galway, Ireland
Reviewed February 25, 2015

Stayed in this hotel for three nights had requested ground floor or first second not mad about lifts but was put on thirtieth floor . The hotel is really central right in the middle of time Square . Staff lovely. Couple of tips are breakfast costs 30 euro a head for buffet breakfast which consisted of fry up cereal in...

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Helpful?
2Thank DLally
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear DLally, Thank you for your great review, your feedback is very important to us. We are thrilled to learn you had a great stay and enjoyed our property. We are also glad to know you found our staff lovely and found our location convenient. We do apologize for not meeting your expectations on our Buffet Breakfast, although we serve...

Lexington, Kentucky
Reviewed February 25, 2015

My sister and I took a trip to NYC as sort of a last hurrah before I moved away and didn't see her every day. We wanted to make our trip special and stay in an awesome hotel near Times Square. Of course, any hotel near this part of Manhattan was going to be expensive, so we decided to splurge....

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Helpful?
Thank Maureen L
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Maureen L, Thank you kindly for your great review, your feedback is very important to us. We are honored you have chosen Crowne Plaza Times Square for a special celebration trip, we appreciate your business. While we are thrilled to learn you enjoyed our location, and had a smooth check-in we are disheartened to know about your experience. Please...

Dorset UK
Reviewed February 25, 2015

Visited New York for the first time for the NBA All Star Weekend with my teenage son. Was recommended the Crowne Plaza by my Travel Agent. Although we booked the flights & hotel in April 2014 and requested a room with a view, we were disappointed to be given a room at the back of the hotel with a view...

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Helpful?
1Thank M M
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear M M, Thank you for your great review, we really appreciate your feedback. We are thrilled to learn you enjoyed our location and our property, and even happier to know you will definitely return to Crowne Plaza again, we will be honored to see you again. We are glad to lean our front desk agents and concierges were helpful...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $247 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#134 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travelers.
125 questions
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor”
 of 5 bubbles tomshille, yesterday | Read review
“Stay around 35-37 floor if you have the times square view.”
  • 37th floor corner room view
 of 5 bubbles StellaMary27, yesterday | Read review
“ask for a times square view - more noise but great view”
 of 5 bubbles nachooooo, 2 days ago | Read review
“View of Time Square”
 of 5 bubbles TCT2, 2 days ago | Read review
“Make sure you can control the room temp.”
 of 5 bubbles tracysL4883EW, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question