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Crowne Plaza Times Square Manhattan

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8,079 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Times Square Manhattan
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Showing 6,188: English reviews
London, United Kingdom
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 24, 2014

We stayed here for 4 nights whilst attending a wedding in New York. Good bits: - King room was very nice, spacious, clean and excellent facilities - Hotel was nice, modern/maintained, clean and good location - Bar food was fine but as expected. Nothing special to report here. - Morning breakfast buffet was of very good quality. Staff were just... More 

Helpful?
3 Thank AaronSays_
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello AaronSays_, Thank you for taking the time to review out Hotel. We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room.It was disappointing to hear that our staff did not exceed your expectations. Your comments are greatly appreciated and have... More 

Winchester, Virginia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2014

I can't really think of anything negative about our stay at this hotel. The hotel was clean and conveniently located. The bed was comfortable and we were lucky to get an end room with a good view. The cleaning staff did a great job and the desk staff was cordial. We did not have occasion to eat in the restaurant.... More 

Helpful?
3 Thank BE S
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi BE, Thank you so much for your fantastic review! We really do appreciate your stay here at the Crowne Plaza Times Square. Please do try the Brasserie 1605 next time you're staying with us. It's worth every penny. Delicious! Can't wait to have you back. Please let us know if there's anything else that we could do to make... More 

Asuncion, Paraguay
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 23, 2014

This hotel's location is great, in the middle of Times Square!! There are many places to eat and many stores near by. Location is definitely it`s best feature. However, our room was average and we found m&m's under the beds and behind the night stands when we arrived. The hotel lobby was always VERY noisy and crowded. The concierge was... More 

Helpful?
Thank Mara132
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Mara132! Let me say thank you! For the review and for choosing us here at the Crowne Plaza Times Square. We really are in the middle of it all! However, I do want to take this time to apologize for the smalller rooms you received during your stay. As far as the cleanliness of the room, we take complaints... More 

Fareham
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 23, 2014

My family & I (3 adults & 1 teenager) have just left the hotel after a 2 night stay over the weekend. We arrived at about 3ish and I proceeded to check in, I was served by Rhoda, who explained that she didn't have any rooms available at the moment. I advised that we had just done a long flight... More 

Helpful?
Thank EmmaK142
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Emmak142! First off let me say thank you for giving us a chance here at the Crowne Plaza Times Square! We're glad you enjoyed your stay. I'd like to take this oppurtunity to apologize for the smaller than expected room you received. I'm sure Rhoda would have put you in a bigger room if she could, she really is... More 

London, United Kingdom
Level Contributor
218 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed June 23, 2014

Just finished a four night stay at this hotel and it's been pretty good - we used the Broadway 49 bar in the hotel for several lunches and evening bites with good service and pretty good food. Had the Broadway platter a couple of times and only remembered the second time that the buffalo wings were a bit too salty... More 

Helpful?
Thank Nick D
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Nick! Thanks a lot for your review and for staying with us here at the Crowne Plaza Times Square. We're so glad you had a great stay and would love for you to come back. Also, we're going through renovations through-out the year and we'll be sure to get to those bathrooms very soon! Please make sure to visit... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 23, 2014 via mobile

Wonderfully located and great staff - however Bathrooms could do with a refresh. Rooms are big for NYC hotels, more like what you'd find in Europe. Get the right room and you can look down on Times Square. Staff are intuitive and actually warm! Unheard of in any other NYC hotel I've stayed at!

Helpful?
Thank Brianmaxhouston
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Brian! Thanks for getting back to us. We appreciate your feedback. The hotel is going through constant renovations, so we'll get to those bothrooms soon! Come back and check us out. Our hotel staff however, need no renovations as they are the best in NYC! We love working here at the Crowne Plaza Times Square. Thank you again for... More 

Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

Clean. Safe.Efficient. Elevators are super fast. Right in the middle of Broadway where we wanted to be. Walking distance to everything. Worth the money. Near Hershey store, M&M store, and Time Square.

Helpful?
Thank 1ohd1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear 1ohd1, Thank you so much for your review! We are pleased that you enjoyed your stay at the Crowne Plaza Times Square. Please be sure to come back, we can't wait to have you! The location sure is great isn't it? We love being in the center of it all! Thank you once again! Regards, Larry Colleton Hotel Manager More 

Gloucester, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 22, 2014

The location is fantastic, walk out of the hotel into the middle of all the activity in Times Square! The hotel staff were helpful when we asked for directions or information in general. We had a lovely spacious room on 22nd floor, towards the back corner of the hotel, so we had a bit of a view of the Square,... More 

Helpful?
Thank Gloscester
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Gloscester, Thanks so much for the fantastic review! We're so glad to hear that you enjoyed this property as much as we enjoyed having you! We're thrilled to hear that our staff was helpful and courteous. We really do take pride in working at the Crowne Plaza Times Square. Please do come back and visit and make sure to... More 

Carmel, Indiana
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed June 21, 2014

This hotel has a great location in Times Square. Location is its best feature. Service at the hotel front desk ranks somewhere between poor and terrible. The rooms are generally nice, but some improvements would make the rooms more appealing. I arrived late, and had a business meeting early the next morning, so I ordered room service. Big mistake. The... More 

Helpful?
2 Thank TitusPullo13
CrownePlaza49, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for taking the time to write a review about your recent experience Crowne Plaza Times Square. Your review is very disappointing for our team since we work continuously to make sure our guests feel valued and appreciated during each of their stays. I understand you are very frustrated with the service. On behalf of the entire team, I... More 

Tring, Herts
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed June 21, 2014

Location - very good, just at the end of Times Square; Bed - most comfortable I have slept in for a long time; size of room - far bigger than the norm for New York; Price - laughable! New York hotel prices are ridiculous and this one is no different. If you want to stay in New York, you have... More 

Helpful?
Thank ShakinPyramid
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello ShakinPyramid, We're so happy to hear you had a pleasant stay with us here at the Crowne Plaza Times Square. Our beds are amazing, right? We're glad you slept like a baby! That's what we like to hear. As far as prices go, ours fluctuate almost everyday. So you may find prices lower than usual on some days. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $241 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#136 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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