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Crowne Plaza Times Square Manhattan

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8,054 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Times Square Manhattan
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Showing 6,173: English reviews
Cedar Rapids, Iowa
Level Contributor
3 reviews
5 of 5 stars Reviewed July 20, 2014

Love this hotel. The location was great, within walking distance to everything we wanted to go to, Rockfellar Center, Central Park, Nintendo World, Lego Store and all of the great broadway shows. Our housekeeper "Natalie" was awesome. Our rooms were cleaned spotless and staying there a week it was nice to come back to a room spotless. The restaurant was... More 

Helpful?
Thank Robbyn R
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Robbyn, Thank you for the wonderful review! We're so glad you had such a great time here at the Crowne Plaza Times Square. I hope everything was to your liking. Our staff will be ecstatic to know that they were able to provide you with the service you deserve. Please visit us again soon! Best, Geoffrey Mills Managing Director More 

Oxford, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 20, 2014

I guess we become fairly harsh on hotels as we write reviews of the large chain hotels. They're generally all 'much of a muchness' and there's little to report unless there's something exceptional about the place. This place is clean, the rooms well presented but nothing to make it in any way special. I arrived late in the day on... More 

Helpful?
Thank agenuinetraveller
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi agenuinetraveller, Thank you for taking the time to review our property. We're glad you were able to enjoy your stay with us at the Crowne Plaza Times Square. Our location in the heart of everything is ideal for tourists and locals, alike. We're currently going through a multi-million dollar refresh and we're sure that your next stay will be... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed July 19, 2014

We've been to the city many times but this was the best hotel except for the bus agents and streets noise. The line at check-in was very long and slow but that's not unsual - the bar was good, and concierge Sue was funny and booked our dinners and show tickets for the Guide to love and murder was really... More 

Helpful?
Thank Iris K
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Iris, Thank you for your great review, we are delighted to hear you elected our property as the best hotel! We apologize for the delay during your check-in time. We will certainly share your comments with our concierges. Thank you again for you feedback, please let us know next time you will be in NYC we would love to... More 

Tarporley, United Kingdom
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 19, 2014

Our stay at the Crowne Plaza was good, room with 2 views, not cheap but where is in NYC in July. I'd recommend this hotel if you like busy, but as it fronts Broadway, it is nowhere near quiet. Staff wonderful, bed great but the noise from the street - especially the emergency services ... A word of warning: as... More 

Helpful?
Thank Frank T
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Frank T, Thank you for your great review, we are very happy to hear you had a great time at our property and that our staff was wonderful to you. At times, during high season in NYC hotel rates can be little higher, so I would kindly advise you to frequently visit our website or to enroll in our... More 

New York City, New York, United States
2 reviews
5 of 5 stars Reviewed July 18, 2014

Excellent service and location... This hotel became very nice surprise! I recommend this hotel. When I came back to NYC probably will stay here again... Thank you Sandra Esp you made our staying even better in NYC !

Helpful?
Thank AHKajita
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear AHKajita, Thank you so much for your 5 stars review, we are really glad to learn you will recommend our property based on your experience. We will certainly share your comments with Sandra Esp. Please let us know whenever you come back to NYC. We would love to see you gain. Best regards. Larry Colleton Hotel Manager More 

Melbourne
1 review
5 of 5 stars Reviewed July 17, 2014

Our 4th stay in NYC & our 1st time at CPTS & it was fantastic! The rooms are huge by NYC standard & the staff are SO helpful. Evelyn at the front desk in particular, was amazing - accommodating any query or question or request quickly & efficiently. She really made us feel like we were at home :) The... More 

Helpful?
Thank TeamSenn
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Melbourne Thank you for your excellent 5 stars review, we are thrilled to learn you enjoyed our property and you found our staff SO helpful; that is exactly what we strive for. Evelyn is definitely a great asset and a super star, we are very glad to have her as part of our team, she can definitely make our... More 

Yorkshire, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2014

The hotel was really nice. Best of all was the location. We were on the 18 floor and could still hear some street noise but not a big deal. The hotel was clean and the staff was super. I will come back!!

Helpful?
Thank Gilly S
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi 135Montana, Thanks much for that review! We're glad you were able to enjoy your time here at the Crowne Plaza Times Square. Our lower floors are still pretty high above ground but we also go through soundproof checks for each room. We'd be happy to move you to a higher floor next time. We appreciate your business and we... More 

Boston, Massachusetts
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2014

This hotel is in the heart of Times Square -- great location! The rooms were clean and I actually had a more comfortable sleeping experience than when I stayed at the W on Lexington the week before. Really liked the lobby and the café...it was always hopping with activity. The concierge gave us the best restaurant recommendation for dinner...a restaurant... More 

Helpful?
1 Thank 940Melissa
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello 940Melissa, Thanks so much for your review. We're very happy to hear you had a great time. Those beds are seriously like sleeping on cloud 9. We love them! Our staff will be happy to hear that they left a positive impact. We hope you choose to visit us again soon as we would love to have you back!... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I recently stayed here last week for a couple of days. And really enjoyed my stay! Even though the line to check in was really long the at the Front desk, the clerk Edith was very nice and hospitable. The room had a great view of Times Square and was clean and comfortable. Even when I checked out Brunilda at... More 

Helpful?
1 Thank Ena B
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Ena B, Wow! Thank you so much for reviewing the Crowne Plaza Times Square. Edith and Brunilda are fantastic and they're the definition of what we represent here at the Crowne Plaza. I am sure they'll be happy to know that they were able to make your stay a little more pleasurable. We hope you will come back and... More 

Lebanon, Connecticut
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 16, 2014

A wonderful hotel. Staff is excellent. Rooms are meticulous. The location could not be better. There is a place to get coffee and danish in the morning besides a breakfast buffet offered in the restaurant. They have a bar and lounge. The food is very good.

Helpful?
Thank 26a9k
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi 26a9k, Thank you so much for that wonderful review. I'm so glad that we could provide you with the service you expected. We really are in the center of Times Square, walk out and you're in the middle of all the crowds and beautiful stores. We hope to see you again very soon! Best, Geoffrey Mills Managing Director More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $247 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#135 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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